Nitsuko 124i/384i Software Manual
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1105 - Operator’s Extension Sorts Data Updates CEU Can be Copied Description 124i Available — one operator per system (one Tenant Group). 384i Available — one operator in each of the four Tenant Groups. INUse Program 1105 - Operator’s Extension to designate a Tenant Group’s operator. When a user dials 0, calls go to the operator selected in this program. If you don’t assign an extension in Program 0011 - Alarm Display Telephone, system alarms appear on the exten- sion assigned in this option. Conditions None Feature Cross Reference Intercom Telephone Programming Instructions To enter data for Program 1105 (Operator’s Extension): 1. Enter the programming mode. 2. 1105 + HOLD Tenant No? 3. Enter the Tenant Group you want to program (1-4) + HOLD (384i) Tenant_n: (124i) OPERATOR: 4. Enter the extension port number (1-256 in 384i, 1-72 in 124i) you want to assign as the Tenant Group’s operator. 5. HOLD Tenant No? 6. Repeat from step 3 to program another Tenant Group. OR HOLD to exit. 1100 - DSS Console Options 1105 - Operator’s Extension 92000SWG08 Issue 1-0 PROGRAMMING 925
1106 - Direct Line Selection Sorts Data Updates CEU Can be Copied Description 124i Available — all 52 trunks available when you press EXT.2. 384i Available — on DLS, EXT.1 provides trunks 1-100 and EXT.2 provides trunks 101-128. INUse Program 1106 - Direct Line Selection to customize DSS Console keys that are set for Direct Line Selec- tion. In 124i, you access the DLS when you press EXT.2 on a DSS Console. In 384i, DLS Consoles are those as- signed range 4 in Program 1102. Conditions None Feature Cross Reference Direct Station Selection (DSS) Console Telephone Programming Instructions To enter data for Program 1106 (Direct Line Selection): 1. Enter the programming mode. 2. 1106 + HOLD DSS No? 3. Enter the Console Number (1-8 in 384i, 1-4 in 124i) you want to program. In 384i, the system automatically determines if there is a DLS Console assigned to the Console Number you select. 4. HOLD Key No? 5. Select the DLS Console key you want to program (1-200 in 384i, 1-100 in 124i) + HOLD By default, key 1=line 1, key 2=line 3, etc. Key_nnn: 6. Enter data for the key selected in the previous step + HOLD Key No? 7. Repeat from step 5 to program another DLS Console key. OR HOLD + Repeat from step 3 to program another Console Number. OR HOLD + HOLD to exit. 1100 - DSS Console Options 1106 - Direct Line Selection 926 PROGRAMMING 92000SWG08 Issue 1-0
1107 - DSS Console Lamp Table Sorts Data Updates CEU Can be Copied Description 124i Available — except Items 9-20 and requires Base 4.02 or higher and EXCPRU 4.02 or higher. 384i Available — requires system software 3.07.14 or higher. INUse Program 1107 - DSS Console Lamp Table to customize flash rates for the system’s DSS Consoles. Refer to the chart and table below. Use the New Entry column in the chart below to record your entries if you make any changes to the DSS Console flash rates. DSS Console Lamp Table 0 = Off, 1 = Steady, 2-7 = Refer to chart on the following page. Item Description Default New Entry 1 Idle Extension 0 2 Busy Extension 1 3 DND Extension 2 4 ACD Agent Busy 1 5 Out of Schedule (ACD DSS) 0 6 ACD Agent Log-Out (ACD DSS) 3 7 ACD Agent Log-In (ACD DSS) 4 8 ACD Agent Emergency (ACD DSS) 6 9 Hotel Status Code 1 (Hotel DSS) 1 10 Hotel Status Code 2 (Hotel DSS) 5 11 Hotel Status Code 3 (Hotel DSS) 7 12 Hotel Status Code 4 (Hotel DSS) 0 13 Hotel Status Code 5 (Hotel DSS) 3 14 Hotel Status Code 6 (Hotel DSS) 2 15 Hotel Status Code 7 (Hotel DSS) 6 16 Hotel Status Code 8 (Hotel DSS) 4 17 Hotel Status Code 9 (Hotel DSS) 2 18 Hotel Status Code 0 (Hotel DSS) 5 19 Hotel Status Code * (Hotel DSS) 4 20 Hotel Status Code # (Hotel DSS) 3 21-50 Not used 1100 - DSS Console Options 1107 - DSS Console Lamp Table 92000SWG08 Issue 1-0 PROGRAMMING 927
Conditions
(A.) Lamps on the DSS Consoles do not automatically update when changed. The change will update when
the status of the extension changes.
(B.) Changes to the DSS Console’s flash rates may effect the BLF color on the PC Attendant
0SECONDS
4 (Double Wink On,
then Off)120 IPM
3 (Wink Off)120 IPM 12
920 - 141e
7 (Double Wink On,
then Off)60 IPM
2 (Fast Flash)
5 (Slow Flash)
6 (Double Wink Off,
then On)60 IPM
60 IPM
1100 - DSS Console Options
1107 - DSS Console Lamp Table
928 PROGRAMMING 92000SWG08 Issue 1-0
Feature Cross Reference Direct Station Selection (DSS) Console Telephone Programming Instructions To enter data for Program 1106 (Direct Line Selection): 1. Enter the programming mode. 2. 1106 + HOLD DSS No? 3. Enter the Console Number (1-8 in 384i, 1-4 in 124i) you want to program. In 384i, the system automatically determines if there is a DLS Console assigned to the Console Number you select. 4. HOLD Key No? 5. Select the DLS Console key you want to program (1-200 in 384i, 1-100 in 124i) + HOLD By default, key 1=line 1, key 2=line 3, etc. Key_nnn: 6. Enter data for the key selected in the previous step + HOLD Key No? 7. Repeat from step 5 to program another DLS Console key. OR HOLD + Repeat from step 3 to program another Console Number. OR HOLD + HOLD to exit. 1100 - DSS Console Options 1107 - DSS Console Lamp Table 92000SWG08 Issue 1-0 PROGRAMMING 929
— For Your Notes — 1100 - DSS Console Options 1107 - DSS Console Lamp Table 930 PROGRAMMING 92000SWG08 Issue 1-0
1200 - DCI Options1201 - DCI Setup Sorts Data Updates CEU Can be Copied Description 124i Available — 72 DCI software ports. 384i Available — 288 DCI software ports. INUse Program 1201 - DCI Setup to set the values of the DCI S-registers and LAPB registers. Use the S-registers to set communications options. Use the LAPB registers to set X.25 packet switching options. You can have dif- ferent register entries for each of the DCI sub-types set in Program 1202. In 384i, refer to the Order option in Program 0005 for the DCI software port number. In 124i, the DCI software port number is the same as the exten- sion to which it is connected. See the following charts for an explanation of each S-register and LAPB register, their ranges and default settings. DCI S-Registers (Register Type 1) Register Description Range Default 0Number of Rings Until Auto-Answer The number of rings required before the DCI port answers the call. 0 (No auto-answer) 1-255 (2-510 seconds)0 1Ring Count The register that stores the number or rings detected by the DCI0-255 (0-510 seconds) 0 2Escape Character The decimal value of the ASCII character used for Escape0-127 (decimal) 43 3Carriage Return Character The decimal value of the ASCII character used for carriage return0-127 (decimal) 13 4Line Feed Character The decimal value of the ASCII character used for line feed.0-127 (decimal) 10 5Backspace Character The decimal value of the ASCII character used as a backspace.0-32, 127 (decimal) 8 7Wait for Carrier After Dial During call setup, sets time DCI waits for carrier from remote modem before hanging up. Also Sets time DCI pauses when it encounters a W in the dial string.1-255 (seconds) 30 9Carrier Detect Response Time Minimum duration of valid carrier signal.1-255 (10-2550 mS) 6 (60 mS) 10Lost Carrier to Hang Up Delay Length of time DCI waits before hanging up after loss of carrier (must be greater than register 9)1-255 (10-2550 mS) 14 (140 mS) 12Escape Code Guard Time Delay (guard) time before and after entering escape character.0, 1-255 (0, 20-5100 mS)50 (1 second) 1200 - DCI Options 1201 - DCI Setup 92000SWG08 Issue 1-0 PROGRAMMING 931
DCI S-Registers (Register Type 1) Register Description Range Default 25Delay to DTR In synchronous mode, sets interval between connection and examination of DTR. Also After connection, sets minimum duration of valid DTR signal.1-255 (10-1550 mS) 5 (50mS) 58DTE/DCE Terminal Type You can configure a DCI-A Module (P/N 92266) as either a DCE of DTE device. Use the DCE (1) configuration if you have a straight-thru cable and you want to connect directly to a terminal or PC serial port. Use the DTE (0) configuration if you have a straight-thru cable and you want to connect directly to a modem. (This option requires system software 3.04. Prior to 3.04, this options was Register 59, Data Watchdog Timer.)0 = DTE 1 = DCE0 (DTE) 59Data Watchdog Timer (Low) If a data low condition exists for longer than this interval, the system disconnects the data call. This option is only available in system software prior to 3.04.1-255 seconds 0=disabled0 (disabled) 60Data Watchdog Timer(High) If a data high condition exists for longer than this interval, the system disconnects the data call. This option is only available in system software prior to 3.04.1-255 seconds 0 = disabled0 (disabled) 61Packet Size Sets the size of the data packet. Packets exceeding this size are transmitted. Packets less than this size are not (unless timeout occurs - see register 63). 0-255 (0-255 byte) 255 62Te r m i n a t e C o d e The decimal value of the ASCII code used to end (terminate) a command line.0-127 (decimal) 13 (CR) 63Data Transmission Time Sets how long DCI waits before transmitting an incomplete packet. Use register 61 to set packet size.0, 1-255 (0, 50-12750 mS) 0=disabled5 (250 mS) 64Result Code Send/Block Allows/prevents sending of Result Codes to device connected to DCI.0=Send 1=Do Not Send 0 (Send) Result Code Type Enables sending of Result Codes as words or numbers.0=Numeric 1=Words1 (Words) Result Code Mode Determines which set of Result Codes are sent to device connected to DCI (Basic or Extended - see Table with DCI feature).0=Basic 1=Extended0 (Basic) 1200 - DCI Options 1201 - DCI Setup 932 PROGRAMMING 92000SWG08 Issue 1-0
DCI S-Registers (Register Type 1) Register Description Range Default 65Baud Rate Sets the baud rate of the DCI port.1=300 BPS 2=600 BPS 3=1200 BPS 4=2400 BPS 5=4800 BPS 6=9600 BPS 7=19,200 BPS6 (9600 BPS) Stop Bit Sets the number of stop bits the DCI expects in the data stream 0=1 stop bit 1=2 stop bits0 (1 stop bit) Data Bits Sets the number of data bits the DCI expects in the data stream.0=7 data bits 1=8 data bits1 (8 data bits) Parity Sets the parity method the DCI expects in the data stream 0=No parity 1=Not used 2=Odd parity 3=Even parity0 (no parity) 66Request to Send (RTS) Control Enables (0) or disables (1) RTS (pin 4) control. If disabled, the DCI holds RTS on.0=Control enabled 1=Disabled (normally on)0 (control enabled) Data Terminal Ready (DTR) Control Enables (0) or disables (1) DTR (pin 20) control. If disabled, the DCI holds DTR on.0=Control enabled 1=Disabled (normally on)0 (control enabled) Clear to Send (CD) Control Enables (0) or disables (1) CTS (pin 5) control. If disabled, CTS follows RTS (pin 4). 0=Control enabled 1=Disabled (follows RT S )0 (control enabled) Flow Control Sets flow control.0=No flow control 1=RTS/CTS (hardware) flow control enabled 2=XON/XOFF between DCI and connected terminal 3=XON/XOFF between sender and receiver (DCI transparent)1 (hardware flow control) 1200 - DCI Options 1201 - DCI Setup 92000SWG08 Issue 1-0 PROGRAMMING 933
DCI X.25 Packet Switching (LAPB) Registers (Register Type 2) Register Description Range Default Internal Calls 1T1 Timer After the DCE (DCI) sends a packet, it must receive a response from the connected DTE within the T1 interval. If a response is not received, the DCE resends the packet.0-65535 mS 500 mS 2T2 Timer After the connected DTE receives a packet from the DCE, it must respond within the T2 interval. (T2 must be less than T1.)0-65535 mS 250 mS 3N1 The maximum number of bits in an I (Information Transfer) frame.0-65535 bits 2080 bits 4N2 After T1 expires, N2 is the maximum number of transmissions and retransmissions of a packet allowed. 0-65535 times 20 times 5K The maximum number of I (Information Transfer) frames a connected device may have unacknowledged (outstanding). 0-7 frames 7 frames External Calls 6T1 Timer After the DCE (DCI) sends a packet, it must receive a response from the connected DTE within the T1 interval. If a response is not received, the DCE resends the packet. 0-65535 mS 2000 mS 7T2 Timer After the connected DTE receives a packet from the DCE, it must respond within the T2 interval. (T2 must be less than T1.) 0-65535 mS 1000 mS 8N1 The maximum number of bits in an I (Information Transfer) frame.0-65535 bits 2080 bits 9N2 After T1 expires, N2 is the maximum number of transmissions and retransmissions of a packet allowed. 0-65535 times 7 times 10K The maximum number of I (Information Transfer) frames a connected device may have unacknowledged (outstanding).0-7 frames 7 frames Conditions None 1200 - DCI Options 1201 - DCI Setup 934 PROGRAMMING 92000SWG08 Issue 1-0