Nitsuko 124i/384i Software Manual

							Programming (Cont’d)
For one-button access to the Call
Forwarding Device code (*4), in
1006 assign a Call Forwarding
(Device( key (code 1081).
No Yes
Go to the
flowchart on the
following page.
In 2207 for the specified trunk,
enter 0 to disable the 900
Preamble.In 2207 for the specified trunk,
enter the VAU Message
number (1-16) that should
play as the 900 preamble.Should trunk play 900
preamble to caller
when it is answered?
Start
Programming the 900 Preamble
YesNo No Yes
Changing this option also affects Personal Greeting.
Continue with
the following
flowchart.
In 0406 Item 99,
enter 0.In 0406 Item 99,
enter 1.Should extension be able
to use Park and Page?
In 0405 Item 64, change
the Park and Page Repeat
Timer.If a Park and Page is not
picked up, is the repeat
interval (18 seconds)
adequate?
Programming Park and Page
Start
Features N-Z
Voice Announce Unit 
92000SWG08   Issue 1-0FEATURES   571 
						

							Programming (Cont’d)
Programming Automated Attendant (OPA), Page 1 of 2
Start
Should Automated
Attendant answer
trunks?In 0901 Item 14-17 for each
trunk, enter 1 if Automated
Attendant should
automatically answer
incoming calls.In 0901 Items 14-17 for
each trunk, enter a
circuit type other than 1.
Stop
In 1804 Item 1 for
each trunk, enter 4.In 2205 for each
trunk, enter the VAU
Message the caller
hears after answer.
If caller misdials,
should they hear an
error recording or
reroute/disconnect?In 2209 for each trunk,
enter the VAU
Message the caller
hears if they misdial.
Continued
on next
page.
If caller misdials,
waits too long or
dials an extension
that doesnt answer,
does call reroute or
disconnect?In 1802, enter 1 for each item
that should reroute:
Item 1 = Timeout w/o dialing
Item 2 = Unanswered or busy
Item 3 = MisdialIn 1802, enter 0 for each item
that should disconnect:
Item 1 = Timeout w/o dialing
Item 2 = Unanswered or busy
Item 3 = Misdial
This also sets options
for DISA calls.
Continued
on next
page.
In 1803, set the Ring Group to
which the incomplete call
reroutes. (1-126 in 384i, 1-15
in 124i)
YesNo
Error
Recording
Reroute or
Disconnect
RerouteDisconnect
in 0909, assign extensions to
the Ring Group programmed
in 1803 that should receive
the rerouted calls.
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							Programming (Cont’d)
Programming Automated Attendant (OPA), Page 2 of 2
Continued
from
previous
page.
If an extension doesnt
answer, does the
Automated Attendant
wait an adequate time
before rerouting?
In 0405 Item 35,
change the DISA and
OPA No Answer Time. Programs 1802 and 1803
must be set to reroute.
Do callers have the
correct amount of
time to dial digits?In 0405 Item 10,
change the Intercom
Interdigit Time.
Should Automated
Attendant callers
have single digit
dialing options?
Stop
No
Yes
No
Yes
In 2210 for each VAU
Message used by the
Automated Attendant, set the
destination for each single
digit dialed.
No
Yes
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							Programming (Cont’d)
➣
(384i Only) 0005 - Manual Extension Circuit Type Setup
Enter circuit type 8 for the VAU Module. Assign Order 1 to the Main VAU. Assign Order 2 to the Plug-in
Expansion Board.
➣0405 - System Timers (Part A), Item 1: Delayed Call Forwarding Time
Set how long a telephone with Personal Greeting options 3 or 4 enabled will ring before the call reroutes
to the programmed destination.
➣0405 - System Timers (Part A), Item 10: Intercom Interdigit Time
Automated Attendant (OPA) callers must dial digits within this interval. If the caller doesn’t, they hear
busy tone and must hang up and dial again.
➣0405 - System Timers (Part A), Item 35: DISA and OPA No Answer Time
If an Automated Attendant (OPA) caller dials an extension that doesn’t answer, the call will wait this in-
terval before rerouting to the Ring Group specified in Program 1803. This setting also affects unan-
swered DISA calls.
➣0405 - System Timers (Part A), Item 63: VAU No-Answer Time
If an extension has Personal Greeting enabled and all VAU ports are busy, a DIL or DISA call to the ex-
tension will wait this interval for a VAU port to become free. If a VAU port is still not available, the call
will ring the VAU No Answer Destination set in Program 2204.
➣0405 - System Timers (Part A), Item 64: Park and Page Repeat Timer
If a Park and Page is not picked up within this interval, the Paging announcement repeats.
➣0406 - COS Options, Item 96: VAU Record
In an extension’s Class of Service, enable (1) or disable (0) the extension’s ability to record, erase and lis-
ten to VAU messages.
➣0406 - COS Options, Item 97: General Message Listen
In an extension’s Class of Service, enable (1) or disable (0) the extension’s ability to dial 4 or Service
Code 111 and listen to their General Message.
➣0406 - COS Options, Item 98: General Message Record
In an extension’s Class of Service, enable (1) or disable (0) the extension’s ability to dial Service Code
112 and record, listen to and erase the General Message.
➣0406 - COS Options, Item 99: Personal Greeting
In an extension’s Class of Service, enable (1) or disable (0) the extension’s ability to dial Service Code
*47 to record, listen to or erase a Personal Greeting. This option also affects Park and Page.
➣0901 - Basic Trunk Port Setup (Part A), Items 14-17: Trunk Service Type
For each Night Service mode, enter 1 if trunk should be automatically answered by VAU Automated
Attendant.
➣0909 - Extension Ring Group Assignment
Assign extensions to the Ring Group programmed in 1803 that should receive the rerouted calls.
➣1005 - Class of Service
Assign a Class of Service (1-15) to extensions.
➣1006 - Programming Function Keys (Part A)
For one-button access to the Call Forwarding (device) setup code (*4), assign a Call Forwarding (Device)
key (code 1081).
➣1802 - DISA and OPA Operating Mode, Items 1-3
Set what happens when an Automated Attendant (OPA) caller dials an extension that doesn’t answer, mis-
dials or waits too long to dial. The options are disconnect (0) or route (1) to the Ring Group set in Pro-
gram 1803. This also sets the options for DISA calls. 
Item 1 = Time-out without dialing
Item 2 = Unanswered or busy
Item 3 = Misdial
The call follows the setting of Item 3 only if Program 2209 = 0 for the trunk.
➣1803 - DISA and OPA Transfer Destination
Set the destination that Automated Attendant (OPA) calls ring if the OPA caller dials an extension that
doesn’t answer, misdials or waits too long to dial. (The corresponding item in Program 1802 must be 1.)
This also sets the options for DISA calls. In 384i, destinations are Ring Groups 1-127 and Voice Mail
(128). In 124i, destinations are Ring Groups 1-16.
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							Programming (Cont’d)
➣
1804 - VAU Setup, Item 1: Operator Assistance
For each Night Service mode, enter 4 if trunk should be automatically answered by VAU Automated At-
tendant (OPA).
➣2201 - VAU Initialization
After the installing  the VAU for the first time, initialize (erase) the VAU messages. The options are: 1
(Erase all VAU Messages and Personal Greetings), 2 (Erase only VAU Messages) and 3 (Erase only Per-
sonal Greetings). You can also erase any time after the initial installation for maintenance purposes. This
option is only available when programming from the telephone.
➣2202 - VAU Message Length
Set the maximum length of VAU messages (Item 1) and Personal Greetings (Item 2).
➣2203 - General Message Number
Enter the number of the VAU message you want to use for the General Message (01-16). The message
you select should not be used as a VAU message.
➣2204 - VAU No Answer Destination
When all VAU ports are busy, incoming DILs and DISA calls wait for the VAU No-Answer Time (Pro-
gram 0405 Item 63) and then ring the VAU No Answer Destination Ring Group.
➣2205 - OPA Message Assignment
For each trunk that will be answered by the VAU Automated Attendant (OPA), enter the VAU message (1-
16) the outside caller hears after answer. Make one entry for each Night Service mode.
➣2207 - 900 Preamble
For each trunk that should have the 900 Preamble option, enter the number of the VAU message (1-16)
that is your recorded preamble message. Enter 0 for no preamble.
➣2208 - VAU Password
Enter the password DISA callers must dial before the system will allow them to record, listen to or erase
VAU messages.
➣2209 - OPA Error Message Assignment
For each trunk that will be answered by the VAU Automated Attendant (OPA), enter the VAU message (1-
16) the outside caller hears if they dial incorrectly after answer. If you enter 0, the call reroutes according
to Program 1802 Item 3 and Program 1803. Make one entry for each Night Service mode.
➣2210 - Automated Attendant Single Digit Codes
Set up single digit dialing for Automated Attendant callers. For each VAU Message programmed to an-
swer outside calls (see Program 2205), specify
•The digit the Automated Attendant caller dials (1-12, where 10=0, 11=* and 12=#). (Keep in mind
that if you assign destinations to digits 3 and 4, outside callers will not be able to dial system ex-
tensions.)
•The destination reached (four digits maximum) when the caller dials the single digit code.
Related Features
(384i Only) Tenant Service
One VAU Module is shared among all Tenant Groups.
Year 2000 Compliance
The Voice Announce Unit will properly announce the year 2000 and above.
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							Operation
VAU MESSAGES
To record a VAU message:
1. Press idle CALL key.
OR
At a single line telephone, lift handset.
2. Dial 116.
3. Dial 7 (Record).
4. Dial the VAU message number you want to record (01-16).
5. When you hear, Please start recording followed by a beep, record your message.
Normally, your message cannot exceed 16 seconds. If you hear, Recording finished, you have
exceeded the allowed message length.
6. Press # to listen to the message you just recorded.
OR
Hang up to save the message.
To listen to a previously recorded VAU message:
1. Press idle CALL key.
OR
At a single line telephone, lift handset.
2. Dial 116.
3. Dial 5 (Listen).
4. Dial the VAU message number to which you want to listen (01-16).
You’ll hear the previously recorded message. If you hear a beep instead, there is no previous
message recorded.
5. Dial # to hear the message again.
OR
Hang up.
To erase a previously recorded VAU message:
1. Press idle CALL key.
OR
At a single line telephone, lift handset.
2. Dial 116.
3. Dial 3 (Erase).
4. Dial the number of the VAU message you want to erase (01-16).
5. Press HOLD (keyset only) to cancel the procedure without erasing (and return to step 3).
OR
Hang up to erase the message.
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							Operation (Cont’d)
VAU MESSAGES (Cont’d)
To record, listen to or erase a VAU message if you call in using DISA:
1. Place call to the system.
2. After the system answers, dial the DISA password (normally 000000).
3. Dial 116 and the VAU password.
4. Dial the function you want.
7 = R
ecord
5 = L
isten
3 = E
rase
5. Dial the message number (01-16).
If you dialed 7 to record, you can dial # to listen to the message you just recorded.
If you dialed 5 to listen, you can dial # to listen to the message again.
If you want to Record, listen to or erase another message, go back to step 4.
GENERAL MESSAGE
To listen to the General Message:
Keyset
Your MW LED flashes when there is a new General Message. A voice message periodically re-
minds you 
1. Do not lift the handset or press CALL.
2. Dial 4 (General).
You will hear the General Message for your own Tenant Group.
Normally, your MW LED goes out. If it continues to flash, you have unanswered Message Wait-
ing requests or new messages in your Voice Mail mailbox.
Single Line Telephone
1. Lift handset.
2. Dial 111.
You will hear the General Message for your own Tenant Group.
To record, listen to or erase the General Message for your own Tenant Group:
1. Press idle CALL key.
OR
At single line telephone, lift handset.
2. Dial 112.
3. Dial the function you want.
7 = Record
5 = Listen
3 = Erase
If you dialed 7 to record, you can dial # to listen to the message you just recorded.
If you dialed 5 to listen, you can dial # to listen to the message again.
To Record or listen to the General Message again, go back to step 3.
If you dialed 3 to erase the General Message, you must go to step 4 (hang up). To cancel with-
out erasing, press HOLD instead and go back to step 3.
4. Hang up when you are done.
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							Operation (Cont’d)
PERSONAL GREETING
1. Press idle CALL key (or lift handset at DSL/SLT) and dial *4.
OR
Press Call Forwarding (Device) key (PGM1006 or SC 851: 1081).
2. Dial 7 + When you hear, Please start recording, record your Personal Greeting.
If you already have Personal Greeting or Park and Page set up, you can dial:
7 to re-record
5 to listen (then # to listen again)
3 to erase (then optionally HOLD to cancel the erase)
3. Dial # + Personal Greeting condition:
2 = Busy or not answered
4 = Immediate
6 = Not answered
3 = Cancel
4. Dial the destination to receive your calls. The destination can be:
- A co-worker’s extension
- Your Voice Mailbox (by dialing the Voice Mail master number)
- Off-premise via Common Abbreviated Dialing (by entering #2 + bin)
- Greeting without forwarding so caller hears busy (by entering your extension number)
You cannot forward to a Department Group pilot number.
5. Dial Personal Greeting type:
2 = All calls
3 = Outside calls only
4 = Intercom calls only
6. Press SPK to hang up (or hang up at DSL/SLT).
Your DND or Call Forwarding (Device) Programmable Function Key flashes when Call For-
warding is activated.
To cancel your Personal Greeting:
1. Press idle CALL key (or lift handset at DSL/SLT).
2. Dial *47 + 3.
3. Press SPK to hang up (or hang up at DSL/SLT).
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							Operation (Cont’d)
PERSONAL GREETING (Cont’d)
Older 384i Systems
To enable Personal Greeting:
Use this procedure when you don’t have a Personal Greeting recorded.
1. At keyset, press idle CALL key.
OR
At single line set, lift handset.
2. Dial *47.
3. When you hear, Please start recording followed by two beeps, begin recording your Personal Greeting.
4. Dial # then the destination to which Personal Greeting will forward your calls.
You can forward your calls to:
- A co-worker’s extension number
- Greeting only without forwarding (by entering your own extension number)
- Your mailbox (by entering the Voice Mail master number)
- Off-premise via Common Abbreviated Dialing (#2 + bin number)
If you hang up without making an entry for this step, incoming callers just hear your Personal
Greeting. Calls from the Automated Attendant, DISA calls and DID calls ring your phone after the
greeting.
If you hang up after you make an entry for this step, the system implements Forward Immedi-
ately for All Calls.
5. Dial the condition that will activate Personal Greeting.
The choices are:
1 - Forward when busy
2 - Forward when not answered
3 - Forward when busy or not answered
4 - Forward immediately for all calls
If you hang up after you make an entry for this step, the system implements All Calls immedi-
ately.
6. Dial the Personal Greeting forwarding type.
The choices are:
1 - All incoming calls
2 - Only CO (trunk) calls
DND Flashes slowly.
7. Dial the option you want:
7 = reR
ecord
5 = L
isten
3 = E
rase
SPK = Hang up
If you dial 7 to Rerecord, go to step 4.
If you dial 5 to listen, you can repeat step 3 or press SPK to hang up.
If you dial 3, you will cancel your Park and Page when you press SPK to hang up. You can undo
the cancel by pressing HOLD before SPK. Press SPK to hang up.
You hear stutter dial tone when you place a new call.
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							Operation (Cont’d)
PERSONAL GREETING (Cont’d)
Older 384i Systems (Cont’d)
To rerecord, erase or listen to your Personal Greeting:
Use this procedure if you have already recorded a Personal Greeting.
1. At keyset, press idle CALL key.
OR
At single line set, lift handset.
You hear stutter dial tone.
2. Dial *47.
3. The voice prompt announces your options. Dial the option you want:
7 = reR
ecord
5 = L
isten
3 = E
rase
If you dial 7 to Rerecord, go to step 4.
If you dial 5 to listen, you can repeat step 3 or press SPK to hang up.
If you dial 3, you will cancel your Park and Page when you press SPK to hang up. You can undo
the cancel by pressing HOLD before SPK.
4. Dial the destination to which Personal Greeting will forward your calls.
You can forward your calls to:
- A co-worker’s extension number
- Greeting only without forwarding (by entering your own extension number)
- Your mailbox (by entering the Voice Mail master number)
- Off-premise via Common Abbreviated Dialing (#2 + bin number)
If you hang up without making an entry for this step, incoming callers just hear your Personal
Greeting. Calls from the Automated Attendant, DISA calls and DID calls ring your phone after the
greeting.
If you hang up after you make an entry for this step, the system implements Forward Immedi-
ately for All Calls.
5. Dial the condition that will activate Personal Greeting.
The choices are:
1 - Forward when busy
2 - Forward when not answered
3 - Forward when busy or not answered
4 - Forward immediately for all calls
If you hang up after you make an entry for this step, the system implements All Calls immedi-
ately.
6. Dial the Personal Greeting forwarding type.
The choices are:
1 - All incoming calls
2 - Only CO (trunk) calls
7. Press SPK to hang up.
To cancel your Personal Greeting:
1. Press idle CALL key.
2. Dial *20.
This also cancels Call Forwarding and Park and Page.
3. Press SPK to hang up.
Features N-Z
Voice Announce Unit 
580   FEATURES92000SWG08   Issue 1-0