Nitsuko 124i/384i Software Manual
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1000 - Extension Options1001 - Basic Extension Port Setup (Part A) Sorts Data ✔ Updates CEU ✔ Can be Copied Description 124i Available — 72 extension ports. 384i Available — 256 extension ports. INUse Program 1001 - Basic Extension Port Setup (Part A) to set the basic options of each extension port. Also see Program 1008 for Basic Extension Port Setup (Part B) of page 893. Refer to the following chart for a de- scription of each option, its range and default setting. Basic Extension Port Setup Options - Part A Option Description Range Default The following items are for keysets only. Item 1 Not used Item 2Trunk Ring Tone (Pitch) Use this option to set the tone (pitch) of the incoming trunk ring for the extension port you are programming. Also see Program 0902.1 (High) 2 (Mid range) 3 (Low)2 (Mid range) Item 3Extension Ring Tone (Pitch) Use this option to set the tone (pitch) of the incoming extension call ring for the extension port you are programming. Also see program 1018.1 (High) 2 (Mid range) 3 (Low)2 (Mid range) The following items are for 500/2500 type single line sets only Item 1Telephone Signaling Type Use this option to tell the system the type of dialing the connected telephone uses. This option is also valid for 2-OPX Modules (circuit type 9).0 (Dial Pulse) 1 (DTMF)1 (DTMF) Item 2 Not used Item 3Loop currentNot used Item 4CODEC Gain Type Use this option to select the CODEC gain for the extension. This options sets the amount of gain (signal amplification) for the extension you are programming. There are five CODEC gain types (1-5), set in Program 0118.1-5 (See Program 0118) 1 Item 5Te r m i n a l Ty p e Enter 1 for this option to allow a single line port to receive DTMF tones after the initial call setup. Enter 0 to have the port ignore DTMF tones after the initial call setup. For Voice Mail, always enter 1 (e.g., receive DTMF tones). 0 (Ignores DTMF tones after initial call setup) 1 (Receives DTMF tones after initial call setup)0 (Normal) Item 6Incoming Ring for 500/2500 Sets Use this option to set the ring cycle for the 500/2500 type extension you are programming. This option works with Program 1008 Item 4 to determine ringing. See the Single Line Ring Options chart below.0 or 1 (See Single Line Ring Options chart below)1 1000 - Extension Options 1001 - Basic Extension Port Setup (Part A) 92000SWG08 Issue 1-0 PROGRAMMING 875
Single Line Ring Options When you use these settings . . . Calls ring like this . . . Program 1001 Item 6Program 1008 Item 4Transferred Trunk CallRing Group Calls and DILsIntercom Call 0 0 Long ring followed by short pause2 short rings followed by a pause1 second on followed by 1 second off 1 0 1 second on followed by 1 second off1 second on followed by 1 second off1 second on followed by 1 second off 0 1 Continuous ringing Continuous ringing Continuous ringing 1 1 1 second on followed by 1 second offContinuous ringing Continuous ringing 0 2 Long ring followed by short pauseShort ring followed by long pauseShort ring followed by long pause 1 2 1 second on followed by 1 second offShort ring followed by long pauseShort ring followed by long pause Conditions None Feature Cross Reference Refer to the chart above. Telephone Programming Instructions To enter data for Program 1001 (Basic Extension Port Setup, Part A): 1. Enter the programming mode. 2. 1001 + HOLD STA PORT No? 3. Enter the number of the extension port (1-256 in 384i, 1-72 in 124i) you want to program + HOLD KST Item 4. Enter the number of the Item you want to program + HOLD Refer to the chart above for the Item number that corresponds to each option. Item_n: 5. Enter the data for the Item selected in the previous step + HOLD Refer to the chart above when entering an Item’s data. KST Item? 6. Repeat from step 4 to select another item. OR HOLD to repeat from step 3 and program another extension port. 1000 - Extension Options 1001 - Basic Extension Port Setup (Part A) 876 PROGRAMMING 92000SWG08 Issue 1-0
OR HOLD + HOLD to exit. 1000 - Extension Options 1001 - Basic Extension Port Setup (Part A) 92000SWG08 Issue 1-0 PROGRAMMING 877
1002 - Extension Tenant ✔ Sorts Data Updates CEU ✔ Can be Copied Description 124i Not available. 384i Available — four Tenant Groups. INUse Program 1002 - Extension Tenant to assign an extension to a Tenant Group. The system allows up to four Tenant Groups (1-4). Conditions None Feature Cross Reference Tenant Service Telephone Programming Instructions To enter data for Program 1002 (Extension Tenant): 1. Enter the programming mode. 2. 1002 + HOLD STA PORT No? 3. Enter the number of the extension port you want to program + HOLD Extension ports are 1-256. Virtual Extension ports are 257-384. STA PORT_nnn: 4. For the extension port selected, enter that port’s Tenant Group (1-4) + HOLD STA PORT No? 5. Repeat from step 3 to program another extension port. OR HOLD to exit. 1000 - Extension Options 1002 - Extension Tenant 878 PROGRAMMING 92000SWG08 Issue 1-0
1003 - Extension (Department) Groups ✔ Sorts Data Updates CEU Can be Copied Description 124i Available — eight extension groups and 96 extensions/virtual extensions. 384i Available — 32 extension groups and 384 extensions/virtual extensions. INUse Program 1003 - Extension (Department) Groups to set the Extension Groups. The system uses these groups for Department Calling. Assign pilot numbers to Extension Groups you set up in Program 0506. This lets system users place calls to the departments. Also use this program to set the priority of each extension within each Extension Group. When a call comes into the group, it may ring the extensions in order of their priority. The 384i system allows up to 32 extension groups. The 124i system allows up to eight extension groups. Conditions An extension can only be in one Extension Group. In addition, extensions in the same Extension Group should also be in the same Tenant Group. Feature Cross Reference Department Calling Telephone Programming Instructions To enter data for Program 1003 (Extension[Department] Groups): 1. Enter the programming mode. 2. 1003 + HOLD STA PORT No? 3. Enter the number of the extension port you want to program + HOLD In 384i, extension ports are 1-256. Virtual extension ports are 257-384. In 124i, extension ports are 1-72. Virtual extension ports are 73-96. STG No: 4. For the extension port selected in step 3, enter the Extension Group number. 5. HOLD Order No: 6. Enter the extension port’s priority + HOLD. Refer to Priority Routing under the Department Calling feature for information on the priority option. STA PORT No? 7. Repeat from step 3 to program another extension port. OR HOLD to exit. 1000 - Extension Options 1003 - Extension (Department) Groups 92000SWG08 Issue 1-0 PROGRAMMING 879
1004 - Toll Restriction Class Sorts Data Updates CEU ✔ Can be Copied Description 124i Available — eight Toll Restriction classes and 72 extensions 384i Available — 15 Toll Restriction classes in each Tenant Group and 256 extensions. INUse Program 1004 - Toll Restriction Class to assign a Toll Restriction class to an extension. The 384i system has 15 Toll Restriction classes in each Tenant Group. The 124i system as eight Toll Restriction classes. For an extension, you make one entry for each Night Service mode and one for the Power Failure mode: DAY = Day Mode NIT = Night Mode MID = Midnight Mode REST = Rest Mode BACKUP = Power Failure Mode Use Program 0700 to program Toll Restriction. Conditions None Feature Cross Reference Toll Restriction Telephone Programming Instructions To enter data for Program 1004 (Toll Restriction Class): 1. Enter the programming mode. 2. 1004 + HOLD STA PORT No? 3. Enter the number of the extension port you want to program + HOLD. In 384i, extension ports are 1-256. In 124i, extension ports are 1-72. CLS(DAY) 4. For the extension port selected in the previous step, enter the Toll Restriction class for the Day Mode. The 384i has 15 Toll Restriction classes; 124i has eight. 5. HOLD CLS(NIT) 6. For the extension port selected in the previous step, enter the Toll Restriction class for the Night Mode. 7. HOLD CLS(MID) 8. For the extension port selected in the previous step, enter the Toll Restriction class for the Midnight Mode. 9. HOLD CLS(REST) 10. For the extension port selected in the previous step, enter the Toll Restriction class for the Rest Mode. 11. HOLD CLS(BACKUP) 12. For the extension port selected in the previous step, enter the Toll Restriction class for the Power Failure Mode. 1000 - Extension Options 1004 - Toll Restriction Class 880 PROGRAMMING 92000SWG08 Issue 1-0
13. HOLD STA PORT No? 14. Repeat from step 3 to program another extension port. OR HOLD to exit. 1000 - Extension Options 1004 - Toll Restriction Class 92000SWG08 Issue 1-0 PROGRAMMING 881
1005 - Class of Service Sorts Data Updates CEU ✔ Can be Copied Description 124i Available — 10 Classes of Service and 96 extension/virtual extension ports. 384i Available — 15 Classes of Service in each Tenant Group and 384 extension/virtual extension ports. INUse Program 1005 - Class of Service to assign a Class of Service to an extension. The 384i system has 15 Classes of Service in each Tenant Group. The 124i system has 10 Classes of Service. To specify the options in each Class of Service, refer to Programs 0406 and 0419. You make four entries for Program 1005, one for each Night Service Mode: DAY = Day Mode NIT = Night Mode MID = Midnight Mode REST = Rest Mode Conditions None Feature Cross Reference Class of Service Telephone Programming Instructions To enter data for Program 1005 (Class of Service): 1. Enter the programming mode. 2. 1005 + HOLD STA PORT No? 3. Enter the number of the extension port you want to program + HOLD. In 384i, extension ports are 1-256. Virtual extension ports are 257-384. In 124i, extension ports are 1-72. Virtual extension ports are 73-96. CLS(DAY) 4. For the extension port selected in the previous step, enter the Class of Service for the Day Mode. The 384i has 15 Classes of Service; the 124i has 10. 5. HOLD CLS(NIT) 6. For the extension port selected in the previous step, enter the Class of Service for the Night Mode. 7. HOLD CLS(MID) 8. For the extension port selected in the previous step, enter the Class of Service for the Midnight Mode. 9. HOLD CLS(REST) 10. For the extension port selected in the previous step, enter the Class of Service for the Rest Mode. 11. HOLD STA PORT No? 12. Repeat from step 3 to program another extension port. OR HOLD to exit. 1000 - Extension Options 1005 - Class of Service 882 PROGRAMMING 92000SWG08 Issue 1-0
1006 - Programming Function Keys (Part A) Sorts Data Updates CEU ✔ Can be Copied Description 124i Available — 72 extensions. 384i Available — 256 extensions. INUse Program 1006 - Programming Function Keys (Part A) to set the functions of an extension’s Programma- ble Function Keys. For certain functions, you can append data to the key’s basic function. For example, the func- tion 1009 appended by data 1 makes a Group Call Pickup key for Pickup Group 1. You can also program Function Keys using Service Code 851. The following chart shows the available Programmable Function Key codes, indexed by feature. The additional information required (if any) follows the key code. Table 1-4, Function Key Codes by Feature To program a key, press CALL, dial 851, press the key and enter the code (e.g., 1057 for Voice Over). For this feature... Use this key... When you are... Key Lamp StatusAlso see Srvc Code Abbreviated DialingCode: 1037 Operation: Press key + bin + Line or CALLDialing a stored Common Abbreviated Dialing numberNone #2 + bin Code: 1038 Operation: Press key + bin + Line or CALL keyDialing a stored Group Abbreviated Dialing numberNone #4 + bin Account CodeCode: 1054 Operation: Press key + Dial Account CodeEntering an Account Code None * Automatic Call Distribution (ACD) (Refer to the Automatic Call Distribution (ACD) Manual, P/N 92000ACD**).Code: 1046 Operation: Press key to log in Press key + 1 to log out or 0 to cancelBasic Operation Logging in or out of an ACD GroupOn red when logged in Off when logged out*5 Code: 1047 Operation: Press keyCall Recording Not used-- Code: 1048 Operation: Press keyEmergency Call Placing or receiving an Emergency CallOn while calling your supervisor or after being answered by your supervisor Flashing fast at the supervisor while ringing- Code: 1049 Operation: Press keyRest Mode Enabling/disabling Rest ModeOn red when Rest Mode enabled Off when Rest Mode disabled- 1000 - Extension Options 1006 - Programming Function Keys (Part A) 92000SWG08 Issue 1-0 PROGRAMMING 883
Table 1-4, Function Key Codes by Feature To program a key, press CALL, dial 851, press the key and enter the code (e.g., 1057 for Voice Over). For this feature... Use this key... When you are... Key Lamp StatusAlso see Srvc Code Automatic Call Distribution (ACD) (Cont’d) (Refer to the Automatic Call Distribution (ACD) Manual, P/N 92000ACD**).Code: 1050 Operation: Press keyOut of Service Taking an ACD Group out of Service (for Group Supervisors only), or Taking all ACD Groups out of service (for System Supervisors only)-- Code: 1051 Operation: Press keyTerminal Speech Monitor Not used-- Code: 1052 Operation: Press keySupervisor Split Not used-- Code: 1053 Operation: Press keyWo r k T i m e Enabling/disabling Work TimeOn when Work Time enabled, Flashing (while on a call) if Auto Work Time enabled Off when Work Time disabled- Code: 1058 + destination extension Operation: Press keyAgent Status on DSS Key Checking an ACD Agent’s statusOff when idle. On when busy. Double wink on when making an Emergency Call. Wink off when logged off or not installed. Double wink on when logged on.- Code: 1079 Operation: Press keyQueue Status Check Not used-- Barge InCode: 1019 Operation: Press keyBarging In on a co-worker’s conversationNone - Call ForwardingCode: 1080 Operation: Press keyCall Forwarding to extension or Voice MailNone *2 Call Forwarding, Off-PremiseCode: 1081 Operation: Press keySetting up Call Forwarding Off-Premise, Selectable Display Messaging, VAU Park and Page and VAU Personal GreetingNone *4 Call Forwarding / Do Not Disturb OverrideCode: 1022 Operation: Call extension + Press keyOverriding an extension’s Call Forwarding or Do Not DisturbNone - 1000 - Extension Options 1006 - Programming Function Keys (Part A) 884 PROGRAMMING 92000SWG08 Issue 1-0