Nitsuko 124i/384i Software Manual
Have a look at the manual Nitsuko 124i/384i Software Manual online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 57 Nitsuko manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.
Programming NoYes No Yes Stop Extension users dial Service Code 851 to program their function keys. In 1011, automatically reset an extensions function keys to line keys.Do you want to initialize an extensions function keys? In 1006, you can optionally customize an extensions function keys from the system program. In 1005, assign Class of Service to extensions. In 0406 Item 69, enter 0.In 0406 Item 69, enter 1.Should extension be able to program their own function keys? Start Features N-Z Programmable Function Keys 92000SWG08 Issue 1-0FEATURES 431
Programming (Cont’d) ➣ 0406 - COS Options, Item 69: Programmable Function Key Programming In an extension’s Class of Service, enable (1) or disable (0) an extension’s ability to program their own function keys. ➣1005 - Class of Service Assign Class of Service to extensions. ➣1006 - Programming Function Keys Assign the functions of a keyset’s Programmable Function Keys. Refer to Tables 1-4 and 1-5. ➣1011 - Function Key Initialization Initialize an extension’s Programmable Function Keys. This makes all keys line keys (key 1 = line 1, key 2 = line 2 etc.). You may want to do this if you have to reassign an extension’s keys. Related Features Abbreviated Dialing/One-Touch Calling Abbreviated Dialing and One-Touch Calling also offer quick access to calls and features. Operation To change the function of a programmable key: 1. Press idle CALL key. 2. Dial 851. 3. Press the key you want to program. 4. Enter the 4-digit key function. Available functions are 1000-1082 (refer to chart) and line keys 0001-0128. To undefine a key, enter 0000. To check the function of a programmable key: 1. Press CHECK. 2. Press the programmable key. The programmed function displays. Features N-Z Programmable Function Keys 432 FEATURES92000SWG08 Issue 1-0
Pulse to Tone Conversion Description 124i Available. 384i Available. An extension can use Pulse to Tone Conversion on trunk calls. Pulse to Tone Conversion lets a user change their extension’s dialing mode while placing a call. For systems in a Dial Pulse area, this permits users to access dial- up OCCs (such as MCI) from their DP area. The user can, for example: •Place a call to an OCC over a DP trunk. •Depending on programming: Manually implement Pulse to Tone Conversion OR Wait 10 seconds. •Dial the OCC security code and desired number. The system dials the digits after the conversion as DTMF. Conditions Pulse to Tone Conversion is only valid for Dial Pulse trunks (Program 0901 Item 1, options 0 or 1). Default Setting Enabled. Programming Both Manual Stop In 0104, enter 1 for both. In 0104, enter 2 for manual.In 0104, enter 0 for automatic. Automatic At an extension, should DP to DTMF conversion be automatic, manual or both? Start Features N-Z Pulse to Tone Conversion 92000SWG08 Issue 1-0FEATURES 433
Pulse to Tone Conversion (Cont’d) Programming (Cont’d) ➣ 0104 - DP to DTMF Conversion Options For each trunk, set the type of DP to DTMF Conversion required: automatic (0), automatic and manual (1), or manual (2). Related Features None Operation To convert your phone’s dialing to tone after placing your call on a pulse line: 1. Place call over pulse line. 2. Dial # to switch the DP trunk to DTMF dialing. Features N-Z Pulse to Tone Conversion (Cont’d) 434 FEATURES92000SWG08 Issue 1-0
Repeat Redial Description 124i Available. 384i Available. If a keyset user places a trunk call that is busy or unanswered, they can have Repeat Redial try it again later on. The user doesn’t continually have to try the number again -- hoping it will go through. Repeat Redial automat- ically retries it (up to three times) until the called party answers. Conditions Lifting the handset will cancel Repeat Redial. Default Setting Enabled. Programming Refer to the Programming Flowchart on the following page. ➣0405 - System Timers (Part A), Item 36: Repeat Redial Time Set the interval between Repeat Redial attempts (0-64800 seconds). ➣0405 -System Timers (Part A), Item 37: Repeat Redial Enable Time Set how long the system waits (0-64800 seconds) for the called party to answer after a Repeat Redial. If the called party doesn’t answer within this interval, the system hangs up and tries again (after the Repeat Redial Time). For unanswered calls, the total time between retries in the sum of Items 36 and 37. ➣0406 - COS Options, Item 74: Repeat Redial In an extension’s Class of Service, enable (1) or disable (0) an extension’s ability to use Repeat Redial. ➣0415 - Repeat Redial Count Set how many times Repeat Redial will automatically repeat if the call does not go through. ➣1005 - Class of Service Assign a Class Of Service (1-15) to an extension. ➣1006 - Programming Function Keys Assign a function key for Repeat Redial (code 1075). Related Features Automatic Route Selection For systems with Automatic Route Selection, ARS selects the trunk for the Repeat Redial call. Last Number Redial/Save Number Dialed An extension user can quickly redial their last call. Single Line Telephones Single line telephones cannot use Repeat Redial. Features N-Z Repeat Redial 92000SWG08 Issue 1-0FEATURES 435
Programming (Cont’d) No No YesYes In 0415, change the Repeat Redial count.Does Repeat Redial repeat an adequate number of times before canceling? Stop In 1006, do not assign a Repeat Redial key.In 1006, assign a Repeat Redial key (code 1075).Should extension have a Repeat Redial key?YesNo YesNo No Yes In 0405 Item 37, change the Repeat Redial Enable Time. When Repeat Redial retries a call and the called party is busy or doesnt answer, does the system wait an adequate interval before hanging up and trying again? In 0405 Item 36, change the Repeat Redial Time. Is the interval between Repeat Redial attempts adequate? In 1005, assign Class of Service to extensions. In 0406 Item 74, enter 0.In 0406 Item 74, enter 1.Should extension be able to use Repeat Redial? Start Features N-Z Repeat Redial 436 FEATURES92000SWG08 Issue 1-0
Operation To use Repeat Redial (if the outside party you call is unavailable or busy): 1. Place trunk call. Listen for busy tone or ring-no-answer, 2. Press DIAL + LND. OR Press Repeat Redial Key (PGM 1006 or SC 851: 1075). Your Repeat Redial key flashes while you wait for the system to redial. 3. Press SPK to hang up. The system periodically redials the call. 4. Lift handset or press MIC when called party answers. To cancel Repeat Redial: 1. Do not lift handset. Lifting the handset cancels Repeat Redial. 2. Press DIAL. 3. Press LND. OR 1. Press Repeat Redial Key (PGM 1006 or SC 851: 1075). See also Last Number Redial. Features N-Z Repeat Redial 92000SWG08 Issue 1-0FEATURES 437
Reverse Voice Over Description 124i Available. 384i Available. While on a handset call, Reverse Voice Over lets a busy keyset user make a private Intercom call to an idle co- worker. The idle co-worker can be at a keyset or 500/2500 set. The busy user just presses and holds down a pro- grammed Reverse Voice Over key to make a private call to a specified co-worker. The initial caller cannot hear the Reverse Voice Over conversation. The private Intercom call continues until the Reverse Voice Over caller re- leases the key again. The initial call can be an outside call or an Intercom call. Reverse Voice Over could help a salesman, for example, when placing a call to an important client. The sales- man can talk with the client and give special instructions to a secretary - without interrupting the initial call. When the keyset is idle, the Reverse Voice Over key functions the same as a Hotline key. A keyset’s Reverse Voice Over key also shows at a glance the status of the associated extension: When the key is. . . The associated extension is . . . Off Idle Slow Flash Busy or call ringing Fast Flash In Do Not Disturb Note: When the keyset is idle, the Reverse Voice Over provides one button calling to the associated extension (like a Hotline key). An extension user cannot, however, use the Reverse Voice Over key to Transfer calls. Conditions (A.)(384i Only) While active, Reverse Voice Over uses a circuit on a DTU-A or DTU-C PCB. Refer to the Conference feature for DTUA/C PCB programming. (B.) An extension can have Reverse Voice Over keys for more than one extension (limited only by the number of available function keys). Default Setting Disabled. Programming ➣ 0401 - Tenant Group Options, Part A, Item 20: BLF Control and 0406 - COS Options, Item 6: Automatic Off Hook Signaling Programs 0401 Item 20 and 0406 Item 6 set the conditions under which a Hotline, Reverse Voice Over or DSS Console key indicates that an extension is busy. With condition 1 in the following chart, the BLF LED is on only when both extension line appearances are busy. In conditions 2-4, the BLF LED is on when one line appearance is busy. Program 0406: Item 6Program 0401: Item 20BLF 1 Status Busy Status 11 0 Off No 21 1 On Yes 30 0 On Yes 40 1 On Yes 1 BLF is on for extension receiving a voice announced Intercom call. ➣ 1006 - Programming Function Keys Assign a function key for Reverse Voice Over (code 1056 + dest. ext.). Features N-Z Reverse Voice Over 438 FEATURES92000SWG08 Issue 1-0
Related Features Do Not Disturb A Reverse Voice Over placed to an extension always rings, regardless of how Handsfree Answer- back/Forced Intercom Ringing is set at the destination. Handsfree Answerback/Forced Intercom Ringing Reverse Voice Over follows Handsfree Answerback/Forced Intercom Ringing programming. Hotline Like Reverse Voice Over, Hotline also provides one-button calling to coworkers. One-Touch Calling One-Touch Calling provides one button access to co-workers, but without the Busy Lamp Field provided by Reverse Voice Over. Programmable Function Keys Reverse Voice Over requires a uniquely programmed function key. Single Line Telephones Reverse Voice Over is not available at single line telephones. Vo i c e O v e r If an extension user places a Reverse Voice Over to a busy destination extension, the system sets up a Voice Over. The Voice Over continues as long as the initiating extension holds down the Reverse Voice Over key. Operation WHEN YOU’RE ON A CALL . . . To place a Reverse Voice Over call: 1. Press and hold your Reverse Voice Over key (PGM 1006 or SC 851: 1056 + dest. ext.). Your Reverse Voice Over key lights steadily (green) and you can talk with the programmed Re- verse Voice Over destination. To return to your initial caller: 1. Release the Reverse Voice Over key. If the co-worker you call hangs up, you return to the initial call automatically. WHEN YOUR PHONE IS IDLE . . . To place a call to your Reverse Voice Over destination: 1. Press your Reverse Voice Over key (PGM 1006 or SC 851: 1056 + dest. ext.). You can optionally lift handset after this step for privacy. Features N-Z Reverse Voice Over 92000SWG08 Issue 1-0FEATURES 439
Ring Groups Description 124i Available — 16 Ring Groups. 384i Available — 128 Ring Groups. Ring Groups determine how trunks ring extensions. Generally, trunks ring extension’s only if Ring Group pro- gramming allows. For example, to make a trunk ring an extension: •Assign the trunk and the extension to the same Ring Group •In the extension’s Ring Group programming, assign ringing for the trunk. The 384i system allows up to 128 Ring Groups; the 124i allows up to 16. Any number of extensions and trunks can be in a specific group. Extensions and trunks can be in only one Ring Group at a time. If an extension has a line key for the trunk, Ring Group calls ring the line key. If the extension doesn’t have a line key, the trunk rings the line appearance key. If an extension has a key for a trunk that is not in its ring group, the trunk follows Access Map programming. Conditions None Default Setting •All extensions and trunks are in Ring Group 1, extension 301 rings for trunk calls and all other exten- sions only flash. Features N-Z Ring Groups 440 FEATURES92000SWG08 Issue 1-0