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Nitsuko 124i/384i Software Manual

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    							Programming (Cont’d)
    ➣
    0406 - COS Options, Item 8: Group Call Pickup Within Group
    In an extension’s Class of Service, enable (1) or disable (0) an extension’s ability to pick up calls ringing
    their pickup group (Service Code 856 or *#).
    ➣0406 - COS Options, Item  9: Group Call Pickup from Another Group
    In an extension’s Class of Service, enable (1) or disable (0) an extension’s ability to pick up calls ringing
    telephones that are not in their pickup group (Service Code 869).
    ➣0406 - COS Options, Item 10: Group Call Pickup for Specific Group
    In an extension’s Class of Service, enable (1) or disable (0) an extension’s ability to pick up calls ringing
    a specific group (Service Code 868).
    ➣0406 - COS Options, Item 51: Group Call Pickup Information Display
    In an extension’s Class of Service, enable (1) or disable (0) an extension’s Group Call Pickup display.  If
    disabled, extension’s display shows the number of the trunk intercepted, not the pickup group.
    ➣0406 - COS Options, Item 63: Group Call Pickup
    In an extension’s Class of Service, enable (1) or disable (0) an extension’s ability to use Group Call
    Pickup.
    ➣1005 - Class of Service
    Assign a Class Of Service (1-15) to an extension.
    ➣1006 - Programming Function Keys
    Assign Group Call Pickup keys:
    Code 1007 for an extension’s own Pickup Group (Service Code *#)
    Code 1008 for a phone ringing in another Pickup Group (Service Code 869)
    - used when the caller doesn’t know the group number
    Code 1009 (+ group) for a phone ringing in another specific Pickup
    Group (Service Code 868)
    ➣1012 - Call Pickup Groups
    Assign extensions to Pickup Groups (1-9, 01-32). 124i has eight Call Pickup Groups (1-8). 384i has 32
    Call Pickup Groups (1-32). Also, use this option to assign an extension’s priority within a Pickup Group
    (1-96 in 124i, 1-384 in 384i).
    Related Features
    Programmable Function Keys
    Function keys simplify Group Call Pickup operation.
    Features D-M
    Group Call Pickup
    92000SWG08   Issue 1-0FEATURES   301 
    						
    							Operation
    To answer a call ringing another phone in your Pickup Group:
    1. At keyset, press idle CALL key.
    OR
    At single line telephone, lift handset.
    2. (Keyset only) Press Group Call Pickup key (PGM 1006 or SC 851: 1007).
    OR
    Dial 856 or *#.
    Service Code *# can pick up any call. Service Code 856 cannot pick up Ring Group calls.
    To answer a call ringing a phone in another Pickup Group when you don’t know the group number:
    1. At keyset, press idle CALL key.
    OR
    At single line telephone, lift handset.
    2. (Keyset only) Press Group Call Pickup key (PGM 1006 or SC 851: 1008).
    OR
    Dial 869.
    To answer a call ringing a phone in another Pickup Group when you know the group number:
    1. At keyset, press idle CALL key.
    OR
    At single line telephone, lift handset.
    2. (Keyset only) 
    Press Group Call Pickup key (PGM 1006 or SC 851: 1009 + group).
    OR
    Dial 868 and the group number (1-9 or 01-32).
    Features D-M
    Group Call Pickup
    302   FEATURES92000SWG08  Issue 1-0 
    						
    							Group Listen
    Description
     124i Available. 384i Available.
    - Enhanced operation is available in
    Base 2.13, EXCPRU 2.18 or higher.- Enhanced operation available in
    system software 3.05.15 or higher.
    Group Listen permits a keyset user to talk on the handset and have their caller’s voice broadcast over the tele-
    phone speaker. This lets the keyset user’s co-workers listen to the conversation.  Group Listen turns off the
    keyset’s Handsfree microphone so the caller does not pick the coworker’s voices during a Group Listen.
    Conditions
    None
    Default Setting
    Disabled.
    Programming
    No Yes
    Stop
    In 1005, assign Class of
    Service to extensions.
    In 0406 Item 105, enter 1
    to enable Group Listen.In 0406 Item 105, enter 0
    to disable Group Listen.Should extension be
    able to use Group
    Listen?
    Start
    Features D-M
    Group Listen
    92000SWG08   Issue 1-0FEATURES   303 
    						
    							Programming (Cont’d)
    ➣
    0406 - COS Options, Item 105: Group Listen
    In an extension’s Class of Service, enable (1) or disable (0) the ability to activate Group Listen.
    ➣1005 - Class of Service
    Assign a Class of Service (1-15) to an extension.
    Related Features
    Headset Operation
    An extension in the headset mode cannot use Group Listen.
    Single Line Telephones
    Group Listen is not available to single line telephones.
    Operation
    (Enhanced Operation)
    To initiate Group Listen:
    1. Place or answer call using the handset.
    2. Press SPK twice (but do not hang up).
    SPK flashes slowly.
    You can talk to the caller through your handset. Your co-workers hear your caller’s voice over
    your phone’s speaker.
    When you press SPK once, you turn your Speakerphone on and your handset off. The second
    press turns on Group Listen.
    To Talk Handsfree after initiating Group Listen:
    1. Hang up.
    You must have a speakerphone for Handsfree operation.
    To cancel Group Listen (without hanging up your call):
    1. Do not hang up.
    2. Press flashing SPK.
    You can talk to your caller over your handset. Your co-workers can no longer hear your
    caller’s voice.
    (Operation in Older Systems)
    To initiate Group Listen:
    1. Place or answer call using the handset.
    2. Press SPK, but do not hang up.
    Your SPK key flashes slowly.
    You can talk to your caller through your handset. Your co-workers hear your caller’s voice over
    the speaker in your telephone.
    To talk to your caller Handsfree, just hang up the handset. (You must have a Speakerphone for
    Handsfree operation.)
    To cancel Group Listen (without hanging up your call):
    1. Do not hang up.
    2. Press flashing SPK.
    You can talk to your caller over your handset. Your co-workers can no longer hear your
    caller’s voice.
    Features D-M
    Group Listen
    304   FEATURES92000SWG08  Issue 1-0 
    						
    							Handsfree and Monitor
    Description
     124i Available. 384i Available.
    Handsfree allows a keyset user to process calls using the speaker and microphone in the telephone (instead of
    the handset).  Handsfree is a convenience for workers who don’t have a free hand to pick up the handset.  For ex-
    ample, a terminal operator could continue to enter data with both hands while talking on the phone.
    The system provides three variations of Handsfree operation:
    HandsfreeUser can place and answer calls by pressing SPK instead of
    using the handset.
    Automatic HandsfreeUser can press a line or line appearance key without first
    lifting the handset or pressing SPK. An extension can have
    Automatic Handsfree for just outgoing calls or both outgoing
    calls and incoming line/loop key calls. Normally, extensions
    without Speakerphones should have Automatic Handsfree for
    outgoing calls only.
    MonitorUser can place a call without lifting the handset, but must lift
    the handset to speak. 
    Conditions
    Handsfree is only available on keysets with Speakerphones. Keysets without Speakerphones have Handsfree An-
    swerback for Intercom calls and Monitor.
    Default Setting
    •Enabled.
    Programming
    Refer to the Programming Flowchart on the following page. 
    ➣0401 -  Tenant Group Options (Part A), Item 6: Automatic Handsfree
    Enable (1) or disable (0) Automatic Handsfree.  If enabled, user can press a line or line appearance key
    without first lifting the handset.
    ➣0406 - COS Options, Item 125: Automatic Handsfree Incoming
    In an extension’s Class of Service, enable (1) or disable (0) Automatic Handsfree for incoming calls on
    line/loop keys.
    ➣1005 - Class of Service
    Assign Class of Service (1-15) to extensions.
    Related Features
    Handsfree Answerback
    Answer Intercom calls without lifting the handset - just speak toward the phone.
    Microphone Cutoff
    For privacy, mute the phones microphone while on a call.
    Single Line Telephones
    Group Handsfree and Monitor are not available to single line telephones.
    Features D-M
    Handsfree and Monitor
    92000SWG08   Issue 1-0FEATURES   305 
    						
    							Programming (Cont’d)
    Operation
    To talk Handsfree:
    1. Press SPK, CALL key or line key.
    2. Place call.
    3. Speak toward phone when called party answers.
    To change a handset call into a Handsfree call:
    1. Press SPK.
    2. Press SPK to hang up.
    To change a Handsfree call into a handset call:
    1. Lift handset.
    No YesYes No
    Stop
    In 1005, assign Class of
    Service to extensions.
    In 0406 Item 125, enter 0.In 0406 Item 125, enter 1.
    Should extension also
    have Automatic
    Handsfree for incoming
    calls on line/loop keys?
    Stop
    In 0406 Item 6, enter 0.In 0401 Item 6, enter 1.Should extension have
    Automatic Handsfree for
    outgoing calls? Monitor Handsfree
    Make sure telephone does not
    have Speakerphone.Make sure telephone has
    Speakerphone.Should phone
    have Handsfree
    or Monitor?
    Start
    Features D-M
    Handsfree and Monitor
    306   FEATURES92000SWG08  Issue 1-0 
    						
    							Handsfree Answerback/Forced Intercom Ringing
    Description
     124i Available. 384i Available.
    Handsfree Answerback permits an extension user to respond to a voice-announced Intercom call by speaking to-
    ward the phone, without lifting the handset.    Like Handsfree, this  is a convenience for workers who don’t have
    a free hand to pick up the handset.  
    Conditions
    Handsfree Answerback does not require a Speakerphone.
    Default Setting
    Enabled.
    Programming
    Refer to the Programming Flowchart on the following page. 
    ➣0401 - Tenant Group Options (Part A), Item 10: Forced Intercom Ringing
    Enable (1) or disable (0) Forced Intercom Ringing. If disabled (0), Intercom calls voice-announce.
    ➣0406 - COS Options, Item 68: Setting Handsfree Answerback/Forced Intercom Ringing
    In an extension’s Class of Service, enable (1) or disable (0) an extension’s ability to set Handsfree An-
    swerback (Service Code 821) and Forced Intercom Ringing (Service Code 823) for incoming Intercom
    calls.
    ➣0406 - COS Options, Item 72: Switching from Handsfree Answerback to Forced Intercom Ringing
    In an extension’s Class of Service, enable (1) or disable (0) an extension’s ability to toggle between
    Handsfree Answerback and Forced Intercom Ringing for outgoing Intercom calls (dial 1 or Service Code
    812).
    ➣1005 - Class of Service
    Assign a Class Of Service (1-15) to an extension.
    Related Features
    Handsfree and Monitor
    A keyset user can process calls using the speaker and microphone in the telephone (instead of the hand-
    set).
    Microphone Cutoff
     With Microphone Cutoff enabled, Handsfree Answerback callers to an extension hear a single beep (in-
    stead of two). 
    Single Line Telephones
    Incoming Intercom calls always ring single line telephones.
    Features D-M
    Handsfree Answerback/Forced Intercom Ringing
    92000SWG08   Issue 1-0FEATURES   307 
    						
    							Programming (Cont’d)
    Ring Voice-announce
    In 0401 Item 10, enter 0.In 0401 Item 10, enter 1.Should incoming Intercom calls
    normally ring or voice-announce? No YesNo Yes
    Stop
    In 0406 Item 72, enter 0.In 0406 Item 72, enter 1.
    Should extension be able to toggle
    between Handsfree Answerback
    and Forced Intercom Ringing for
    outgoing Intercom calls (dial 1 or
    Service Code 812).
    In 0406 Item 68,
    enter 0.In 0406 Item 68,
    enter 1.
    Should extension be able to set
    Handsfree Answerback and
    Forced Intercom Ringing for
    their incoming calls (Service
    Codes 821 and 823)?
    Start
    Features D-M
    Handsfree Answerback/Forced Intercom Ringing
    308   FEATURES92000SWG08  Issue 1-0 
    						
    							Operation
    To enable Handsfree Answerback for your incoming Intercom calls:
    1. Press idle CALL key.
    2. Dial 821.
    3. Press SPK to hang up.
    This disables Forced Intercom Ringing.
    To enable Forced Intercom Ringing for your incoming Intercom calls:
    1. Press idle CALL key.
    2. Dial 823.
    3. Press SPK to hang up.
    This disables Handsfree Answerback.
    To change the way your Intercom call signals the extension you are calling:
    1. Dial 1 or 812.
    If ringing, your call voice-announces.  If voice-announced, your call starts to ring the destina-
    tion. This option is also available at single line telephones.
    Features D-M
    Handsfree Answerback/Forced Intercom Ringing
    92000SWG08   Issue 1-0FEATURES   309 
    						
    							Headset Operation
    Description
     124i Available. 384i Available.
    A keyset user can utilize a customer-provided headset in place of the handset.  Like using Handsfree, using the
    headset frees up the user’s hands for other work.  However, Headset Operation provides privacy not available
    from Handsfree.
    An extension in the headset mode has two options for when it appears busy to incoming callers. The headset ex-
    tension can be:
    •Busy to incoming callers when only one extension appearance is busy (i.e., Off-Hook Signaling prevented)
    OR
    •Busy to incoming callers only when both extension appearances are busy (i.e., Off Hook Signaling allowed)
    An example of a compatible headset is UNEX Model Pro-MP10A.
    Conditions
    None
    Default Setting
    •Disabled.
    Programming
    Stop
    In 1006, assign a function
    key for Headset Operation
    (code 1028).
    In 0401 Item 22,
    enter 1.In 0401 Item 22,
    enter 0. Both
    appearancesOne
    appearance
    Should headset extension
    be busy when one
    appearance is busy or
    when both appearances
    are busy?
    Start
    Features D-M
    Headset Operation
    310   FEATURES92000SWG08  Issue 1-0 
    						
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