Home > Nitsuko > Communications System > Nitsuko 124i/384i Software Manual

Nitsuko 124i/384i Software Manual

    Download as PDF Print this page Share this page

    Have a look at the manual Nitsuko 124i/384i Software Manual online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 57 Nitsuko manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.

    Page
    of 1195
    							Operation
    Calling an extension from your DSS Console:
    1.(Optional for 384i) Press EXT.1 or EXT.2 to select the range.
    In 124i, pressing EXT.2 accesses Direct Line Selection.
    2. Press DSS Console key.
    If the call voice-announces, you can make it ring by dialing 1.
    If you don’t have Handsfree, you must lift handset to speak.
    Extension Busy Lamp Field
    When the DSS key is... The assigned extension is...
    On Busy on a call 
    Off Idle
    Flashing fast In Do Not Disturb 
    Placing a trunk call from your DSS Console:
    1.(124i Only) Press EXT.2.
    2. Press DSS Console key assigned to trunk.
    3. Dial outside number.
    If you don’t have Handsfree, you must lift the handset to speak.
    Trunk Busy Lamp Field 
    When the DSS key is... The assigned trunk is...
    On Busy on a call 
    Off Idle 
    Flashing slowly Ringing 
    Answering a trunk call from your DSS Console:
    1. Press flashing DSS Console key assigned to trunk.
    If you don’t have Handsfree, you must lift the handset to speak.
    Calling a Door Box from your DSS Console:
    1. Press DOOR.
    2. Press DSS Console key for Door Box you want to call (1-8).
    If you don’t have Handsfree, you must lift the handset to talk to the Door Box.
    Door Box Busy Lamp Field 
    When the DSS key is...  The assigned Door Box is... 
    On Busy or ringing in 
    Off Idle 
    Features D-M
    Direct Station Selection (DSS) Console
    92000SWG08   Issue 1-0FEATURES   261 
    						
    							Operation (Cont’d)
    Transferring a call using your DSS Console:
    1. Place or answer call.
    If you are on an Intercom call, press HOLD before going to the next step.
    2. Press DSS key for extension that will receive transfer.
    You cannot Transfer to an extension that is busy or in Do Not Disturb.
    3. (Optional) Announce call.
    If called party doesn’t want the call, press flashing line or CALL key to retrieve it.
    4. Press SPK to hang up.
    Making a External Page using your DSS Console:
    1. Press PAGE.
    2. Press DSS Console External Page zone key (1-8).
    If the zone you want is busy, try again later.
    If you don’t have Handsfree, lift the handset to make your announcement.
    External Page Busy Lamp Field
    When the DSS key is... The External Page zone is... 
    On Busy 
    Off Idle
     Making an Internal Page using your DSS Console:
    1. Press GROUP.
    2. Press DSS Console Internal Page zone key (Group key 1-32).
    If the zone you want is busy, try again later.
    If you don’t have Handsfree, lift the handset to make your announcement.
    Internal Page Busy Lamp Field 
    When the DSS key is...  The Internal Page zone is... 
    On Busy 
    Off Idle 
    Switching the Night Service mode from your DSS Console:
    1. Press Night Service key (NIGHT, DAY, BREAK or NITE 2).
    Night Service Busy Lamp Field
    When this key is ON... The system is in the...
    NIGHT Night Mode
    DAY Day Mode
    BREAK Rest Mode 
    NITE2 Midnight Mode
    Features D-M
    Direct Station Selection (DSS) Console
    262   FEATURES92000SWG08  Issue 1-0 
    						
    							Operation (Cont’d)
    Activating DSS Console Alternate Answer:
    1. Press ALT.
    You hear a short confirmation tone.
    If you hear a long tone, you cannot enable Alternate Answer. Another user has already enabled
    your console as their Alternate Answer destination.
    Alternate Answer Busy Lamp Field 
    When the ALT key is... Alternate Answer is... 
    On Enabled 
    Off Disabled 
    Using a DSS Console key as a One-Touch or Programmable Function Key:
    You can store Service codes, Programmable Function Key codes and other digits under DSS
    Console keys.  The stored code can not be longer than four digits.
    1. Press DSS Console key for function.
    For example, you can Forward your calls by pressing CALL + DSS Key + 1 + destination.  Your
    DSS key must have been previously programmed for the Call Forward feature.
    Features D-M
    Direct Station Selection (DSS) Console
    92000SWG08   Issue 1-0FEATURES   263 
    						
    							Directed Call Pickup
    Description
     124i Available. 384i Available.
    Directed Call Pickup permits an extension user to intercept a call ringing another extension. This allows a user
    to conveniently answer a co-worker’s call from their own telephone. With Directed Call Pickup, an extension
    user can pick up:
    •Trunk calls  (i.e., Ring Group calls)
    •Direct Inward Lines
    •Transferred trunk calls
    •Transferred Intercom calls
    •Ringing and voice-announced Intercom calls
    Conditions
    (A.) Directed Call Pickup does not pick up calls recalling an extension (such as Hold and Transfer recalls).
    (B.) An extension can use Directed Call Pickup to intercept calls to which it is denied access in Programs
    0911 and 0912.
    Default Setting
    Enabled.
    Programming
    None
    Related Features
    For other features which let you cover a co-worker’s calls, refer to:
    •Department Calling
    •Group Call Pickup
    •Hotline
    •Multiple Directory Numbers
    •Secretary Call Pickup
    Voice Mail
    Voice Mail Park and Page also uses the Directed Call Pickup code.
    Operation
    To use Directed Call Pickup to intercept a call to a co-worker’s extension:
    1. At keyset, press idle CALL key.
    OR
    At single line set, lift handset.
    2. Dial **.
    3. Dial number of extension whose call you want to intercept.
    If more than one call is coming in, the system sets the priority for which call it will answer first.
    Features D-M
    Directed Call Pickup
    264   FEATURES92000SWG08  Issue 1-0 
    						
    							Directory Dialing
    Description
     124i Not available. 384i Available.
    - Requires Base 2.13 or EXCPRU
    2.18 or higher.- Requires system software 3.06.02 or
    higher.
    Directory Dialing allows a display or Super Display keyset user to select a co-worker or outside call from a list
    of names, rather than dialing the phone number. There are four types of Directory Dialing:
    •C - Company (Common) Abbreviated Dialing
    •D  - Department (Group) Abbreviated Dialing
    •P - Personal Abbreviated Dialing (One-Touch) Keys
    •X - Co-worker’s extensions
    Conditions
    (A.) Directory Dialing sorts directory names in alphabetical order (based on the first four characters of the
    name) when the system starts up or reboots. In addition, the system will re-sort extension names when:
    – You change Program 1002 (Extension Tenant).
    – You change Program 0502 (Extension Numbers and Names).
    – Any user dials 800 and changes their extension’s name.
    (B.) Directory Dialing follows all the programmed options and conditions for Abbreviated Dialing, Intercom
    Calling and One-Touch Calling.
    Default Setting
    Enabled.
    Programming
    No No Yes
    Yes
    Stop
    In 0405 Item 10, change the
    Interdigit Time to meet the
    systems requirements.
    When the user waits
    between Directory Dialing
    steps, does Directory
    Dialing cancel at the proper
    time?
    In 1006, do not assign a
    Directory Dialing key (code
    1082).In 1006, assign a Directory
    Dialing key (code 1082).Should extension be able to
    review Directory Dialing
    entries while on a call?
    Start
    Features D-M
    Directory Dialing
    92000SWG08   Issue 1-0FEATURES   265 
    						
    							Programming (Cont’d)
    ➣
    0405 - System Timers (Part A), Item 10: Intercom Interdigit Time
    If a user waits longer than this interval between Directory Dialing steps, Directory Dialing automat-
    ically cancels.
    ➣1006 - Programming Function Keys (Part A)
    If you want a display keyset to be able to review Directory Dialing entries while on a call, assign a Direc-
    tory Dialing key (code 1082).
    Related Features
    None
    Operation
    To use Directory Dialing from a display keyset:
    1. Do not lift handset or press SPK.
    2. Dial 3.
     OR
    Press Directory Dialing key (PGM 1006 or SC 851: 1082).
     OR
    Press DIRECTORY (Super Display only).
    If you wait too long between your selections, Directory Dialing automatically cancels.
    3. Dial type of Directory Dialing from the table below.
    Pressing this key . . . Selects Directory Dialing for . . .
    2C
    Company (Common) Abbreviated Dialing
    3DDepartment (Group) Abbreviated Dialing
    7PPersonal Abbreviated Dialing (One-Touch ) Keys
    9XExtensions
    Directory Dialing follows any feature restrictions that your system may have enabled. For exam-
    ple, if your extension cannot normally use Common Abbreviated Dialing, Directory Dialing can’t ac-
    cess it either.
    If you dial 7 from a Super Display keyset, your One-Touch Key names will display. Pressing 
    
    or 
     scrolls through the names in key number order (not alphabetically).
    4. Dial the first letter/number for the name/number you want to call.
    For example, dial 2 if the name begins with A, B, C or 2. 
    If the name begins with Q or Z, dial 0.
    5. Look at your phone’s display and dial the digit for the letter/number selected in step 4 above.
    For example, if you dialed 2 in step four, you’ll see: 1=A  2=B  3=C  4=2.
    You’ll want to dial 1 to select the letter A, 2 to select B and so on.
    The first name/number that begins with your selection displays.
    If you see, UNLISTED NAME, there is no name stored for your selection.
    If you have a Super Display keyset, the first 10 numbers that match your selection will display.
    To see the next 10 matches, press [SCROLL]. To see the previous 10 matches, press [->].
    6. Press VOLUME 
     or 
     to scroll through all the names/numbers that begin with that letter/number.
     OR
    Lift handset or press DIAL, CALL1 or SPK to place the selected call.
    If you selected an outside call, the call will route according to your system’s Trunk Group
    Routing/ARS setup.
    Features D-M
    Directory Dialing
    266   FEATURES92000SWG08  Issue 1-0 
    						
    							Operation (Cont’d)
    To cancel Directory Dialing:
    7. Press CLEAR.
    To review your Directory Dialing entries while on a call:
    1. Press Directory Dialing key (PGM 1006 or SC 851: 1082).
    Features D-M
    Directory Dialing
    92000SWG08   Issue 1-0FEATURES   267 
    						
    							Distinctive Ringing, Tones and Flash Patterns
    Description
     124i Available. 384i Available.
    - Customizing the Keyset Splash Tone,
    Keyset Confirmation Tone, Trunk
    Ring Tone, Intercom Ring Tone and
    Alarm Ring Tone requires Base 2.13,
    EXCPRU 2.18 or higher.- Customizing the Keyset Splash Tone,
    Keyset Confirmation Tone, Trunk
    Ring Tone, Intercom Ring Tone and
    Alarm Ring Tone requires system
    software 3.04 or higher.
    Distinctive Ringing, Tones and Flash Patterns provide extension users with audible and visual call status signals.
    This lets users tell the types of calls by listening to the ringing/tones and watching the keys.  It also helps users
    monitor the progress of their calls.  In addition, Distinctive Ringing lets keyset users customize their Intercom
    and trunk call ringing.  This is helpful for users that work together closely.  For example, if several co-workers
    set their keysets to ring at different pitches, the co-workers can always tell which calls are for them.  Refer to the
    following tables at the beginning of this section:
    Table 1-7 System Tones
    Table 1-9 System Ring Rates
    Table 1-10 System Flash Rates
    You can also customize the tones the system uses for splash tone, confirmation tone, trunk ring tone, Intercom
    ring tone and Alarm ring tone. Refer to the chart below and the Programming section for more details.
    Distinctive Ringing, Tones and Flash Patterns
    Program Description
    0109 - Keyset Splash Tone Set the frequency of the system’s splash tone. This is the
    tone the system uses, for example, to alert the user of an
    incoming voice-announced Intercom call.
    0110 - Keyset Confirmation Tone Set the frequency and duration of the Dial Pad
    Confirmation Tone. When an extension user enables Dial
    Pad Confirmation Tone (Service Code 824), they hear this
    tone each time they press a key.
    0111 - Trunk Ring Tone Set the trunk ring tones, which are the tones a user hears
    when a trunk rings an extension.
    0112 - Intercom and Alarm
    Ring ToneSet the Intercom and the External Alarm Sensor ring tones.
    Conditions
    None
    Default Setting
    Enabled.
    Features D-M
    Distinctive Ringing, Tones and Flash Patterns
    268   FEATURES92000SWG08  Issue 1-0 
    						
    							Programming
    No YesNo Yes
    In 0110, select a
    new frequency
    and duration for
    the Dial Pad
    Confirmation
    Tone.
    In 0109, select
    a new keyset
    splash tone
    frequency.
    (384i Ony) Do you wnat to
    change the frequency and
    duration of the Dial Pad
    Confirmation Tone?
    (384i Only) Do you want to
    change the frequency of
    the keyset splash tone?NoYesAssign a Class Service to an
    extension in Program 1005.
    Enable checking tones in
    Class of Service Program
    0406 Item 86.Enable changing tones in
    Class of Service Program
    0406 Item 59.Should keyset users
    be able to change or
    check the incoming
    ring tones?These settings affect
    both Intercom and
    trunk call ringing. NoYes
    No Yes
    Stop
    In 1001 Item 3, select the Intercom
    ring tone for each keyset extension.
    Use 0112 to customize the Intercom
    (and Alarm) Ring Tone.
    Do you want to
    change the way
    Intercom calls ring
    extensions?In 1008, set the incoming call
    ring cycle for keyset
    extensions.
    In 1001 Item 6, select the ring
    cycle for each 500/2500 set.
    In 1001 Item 2, select the
    trunk ring tone for each
    keyset extension.In 0902, select the ring tone range
    for each trunk. Use 0111 to
    customize these ranges.Do you want to
    change the
    range for trunk
    ringing?
    Start
    Features D-M
    Distinctive Ringing, Tones and Flash Patterns
    92000SWG08   Issue 1-0FEATURES   269 
    						
    							Programming (Cont’d)
    ➣
    0109 - Keyset Splash Tone
    Set the frequency of the system’s splash tone.
    ➣0110 - Keyset Confirmation Tone
    Set the frequency and duration of the Dial Pad Confirmation Tone.
    ➣0111 - Trunk Ring Tone
    Customize the trunk ring tones (i.e., the tones a user hears when a trunk rings an extension).
    ➣0112 - Intercom and Alarm Ring Tone
    If desired, change the Intercom and External Alarm Sensor ring tones.
    ➣0406 - COS Options, Item 59: Selectable Ring Tone Selection
    In an extension’s COS, enable (1) or disable (0) an extension’s ability to change the incoming ring tones.
    ➣0406 - COS Options, Item 86: Checking Selectable Ring Tones
    In an extension’s Class of Service, enable (1) or disable (0) an extension’s ability to check the selectable
    Ring Tones.
    ➣0902 - Trunk Ring Tone Range
    Set the ring tone range (1-4) for each trunk.
    ➣1001 - Basic Extension Port Setup (Part A), Item 2: Trunk Ring Tone
    From the range specified in Program 0902, select the keyset extension’s trunk ring tone (High=1, Med=2
    or Low=3).  Refer also to Trunk Ring Tone Range on Table 1-7.
    ➣1001 - Basic Extension Port Setup (Part A), Item 3: Intercom Ring Tone
    Select the extension’s intercom ring tone (High=1, Med=2 or Low=3).  Refer to Extension Ring Tone
    Range on Table 1-7.
    ➣1001 - Basic Extension Port Setup (Part A), Item 6: Ring Cycle for 500/2500 Sets
    Select the incoming call ring cycle for 500/2500 sets.  The choices are 0 (short bursts) or 1 (long bursts).
    For single line phones, this option interacts with Program 1008 Item 4. Refer to Program 1001 Item 6
    and Program 1008 Item 4 for more information.
    ➣1005 - Class of Service
    Assign a Class Of Service (1-15) to an extension.
    ➣1008 - Basic Extension Port Setup (Part B), Item 4: Ring Cycle for Keysets
    Set the incoming call ring cycle for each keyset extension.  The choices are two bursts with a pause (0), con-
    tinuous (1) or single short burst with a pause (2). Refer to Program 1008 Item 4 for additional information.
    Related Features
    Single Line Telephones
    Single line telephone users cannot listen to or change the pitch of their phone’s incoming ring.
    .
    Features D-M
    Distinctive Ringing, Tones and Flash Patterns
    270   FEATURES92000SWG08  Issue 1-0 
    						
    All Nitsuko manuals Comments (0)

    Related Manuals for Nitsuko 124i/384i Software Manual