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Nitsuko 124i/384i Software Manual

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    							Programming (Cont’d)
    ➣
    0414 - System Timers (Part B), Item 5: Call Coverage Delay Interval 
    Multiple Directory Number/Call Coverage Keys set for Delayed Ringing (see Program 1028 below) ring
    the covering extension after this interval.
    ➣0502 - Extension Numbers and Names
    Assign extension numbers and names to virtual extensions (ports 257-384).
    ➣1006 - Programming Function Keys
    Assign function keys for Multiple Directory Numbers (code 1036 + extension number).
    ➣1016 - Setting Ringing for Multiple Directory Numbers
    Individually program an extension’s Multiple Directory Number keys to either ring (1) or not ring (0). 
    ➣1018 - Multiple Directory Number Ring Tone Range
    Assign a ring tone (0-4) to each extension port and virtual extension port assigned to a Multiple Direc-
    tory Number key. If ringing is enabled for the key in Program 1016, the key rings with the tone set in this
    program. Each port can have one of four different rings.
    ➣Program 1019 - Multiple Directory Number Ring Tone Priority
    Set the priority (1-4) for the Multiple Directory Number Ring Tones set in Program 1018. When  Multi-
    ple Directory Number calls ring an extension simultaneously, the tone with the highest priority (e.g., 1)
    rings. The other keys just flash.
    ➣Program 1028 - Multiple Directory Number Key Delayed Ringing
    Individually program an extension’s Multiple Directory Number keys for Delayed Ringing (1) or Imme-
    diate Ringing (0). Also see Program 0414 Item 5 above.
    Related Features
    Automatic Call Distribution (ACD)
    Extensions can have Call Coverage Keys for ACD Groups. Refer to Multiple Directory Numbers / Call
    Coverage for ACD Groups in the ACD Manual (P/N 92000ACD**) for the specifics.
    Class of Service
    Class of Service options apply to Multiple Extension Appearances.
    Department Calling 
    Multiple Extension Appearances can be in Department Calling Groups.
    Group Call Pickup
    Multiple Extension Appearances can be in Call Pickup Groups.
    Programmable Function Keys
    This feature requires uniquely programmed function keys.
    Toll Restriction
    The system restricts calls made from Multiple Extension Appearance keys.
    Features D-M
    Multiple Directory Numbers / Call Coverage
    92000SWG08   Issue 1-0FEATURES   371 
    						
    							Operation
    To answer a call ringing a Multiple Directory Number:
    1. Press flashing Multiple Directory Number key (PGM 1006 or SC 851: 1036 + ext.).
    To place a call to a Multiple Directory Number (including a Call Coverage key):
    1. Press idle CALL key.
    2. Dial Multiple Directory Number number or press Multiple Directory Number key.
    To set up a Call Coverage Key:
    1. Press idle CALL key.
    2. Dial 851.
    3. Press the programmable key you want to program.
    The previously programmed entry displays.
    4. Dial 1036.
    5. Dial the number of the extension you want to cover and press HOLD.
    You see the SET RING option.
    6. Dial 1, 2, 3 and 4 to set the ringing for the Day, Night, Midnight and Rest modes repsectively.
    You can make flexible entries. For example, you can have ringing in the day and night modes
    and turn off ringing for the midnight and rest modes.
    The ringing mode (delayed or immediate) follows system programming.
    7. Press SPK to hang up.
    Features D-M
    Multiple Directory Numbers / Call Coverage
    372   FEATURES92000SWG08  Issue 1-0 
    						
    							Music on Hold
    Description
     124i Available. 384i Available.
    Music on Hold (MOH) sends music to calls on Hold and parked calls.  The music lets the caller know that his call is
    waiting, not forgotten.  Without Music on Hold, the system provides silence to these types of calls. The Music on
    Hold source can be internal (synthesized) or from a customer-provided music source (i.e., tape deck, receiver, etc.).
    The customer-provided source can connect to an ACI port or to a connector on the CPRU PCB. There is a switch on
    the CPRU PCB to determine which CPRU source is active: the connector or the internally synthesized music.
    The method the system uses to provide Music on Hold (and Background Music) depends on the setting of a
    jumper on the CPRU PCB, how the music source is connected and the setting in program 0914. The table below
    shows how these settings interact.
    BGM/MOH Operation Matrix
    To get this result . . . Set these options . . .
    CPRU S Jumper External Music Source Program
    0914
    INT EXT MOH (1&2) BGM (5&6)
    MOH for Intercom Calls
     Internally synthesized 1
    MOH for Trunk Calls
     None
    Background Music
     None✔255
    MOH for Intercom Calls
     Internally synthesized 
    1
    MOH for Trunk Calls
     Internally synthesized 1
    Background Music
     None✔254
    MOH for Intercom Calls
     Internally synthesized 
    1
    MOH for Trunk Calls
     None
    Background Music
     None✔✔255
    MOH for Intercom Calls
     Internally synthesized 
    1
    MOH for Trunk Calls
      From connected music source
    Background Music
      From connected music source✔✔255
    MOH for Intercom Calls
     Internally synthesized 
    1
    MOH for Trunk Calls
     Internally synthesized 1
    Background Music
     None✔✔254
    Features D-M
    Music on Hold
    92000SWG08   Issue 1-0FEATURES   373 
    						
    							BGM/MOH Operation Matrix
    To get this result . . . Set these options . . .
    CPRU S Jumper External Music Source Program
    0914
    INT EXT MOH (1&2) BGM (5&6)
    MOH for Intercom Calls
     Internally synthesized 1
    MOH for Trunk Calls
     Internally synthesized 1
    Background Music
      From connected music source✔✔254
    MOH for Intercom Calls
      From connected music source
    MOH for Trunk Calls
      From connected music source
    Background Music
     None✔✔
     1254
    MOH for Intercom Calls
     None
    MOH for Trunk Calls
     None
    Background Music
      From connected music source✔✔254
    MOH for Intercom Calls
      From connected music source
    MOH for Trunk Calls
     None
    Background Music
     None✔✔
     1255
    MOH for Intercom Calls
     None
    MOH for Trunk Calls
      From connected music source
    Background Music
      From connected music source✔✔255
    1   If Program 0302, Item 1: MOH Tone is set to ’0’, Music on Hold will not be provided.
    Note:
    In accordance with U.S. copyright law, a license may be required from the American Society of Composers,
    Authors and Publishers (ASCAP) or other similar organizations, if radio, television broadcasts or music other
    than material not in the public domain are transmitted through the Music on Hold feature of telecommunications
    systems.  Nitsuko America hereby disclaims any liability arising out of the failure to obtain such a license.
    Conditions
    None
    Default Setting
    Enabled (internally synthesized).
    Features D-M
    Music on Hold
    374   FEATURES92000SWG08  Issue 1-0 
    						
    							Programming
    Start
    Should MOH use ACI
    or CPRU (internal or
    external) for source?In 0914, assign ACI
    software port (1-192 in
    384i, 1-6 in 124i) to
    selected trunk.
    In 1301, set ACI
    software port assigned
    above to input(1).
    No need to change 0302
    - entering an ACI
    software port in 0914
    overrides it.
    Stop
    In 0914, enter
    option 254 for
    selected trunk.
    Is CPRU source
    internally
    synthesized or from
    CPRU terminals?Set Music on
    Hold switch on
    CPRU to EXT.
    In 0302 Item 1,
    enter 1 for
    external.
    Stop
    Set Music on Hold
    switch on CPRU to INT.
    In 0302 Item 1, enter
    1 (for Minuet in G) or
    2 (for Nocturne).
    Should extension user be
    able to change the Music
    on Hold tone (by dialing
    Service Code 881)?In 0202, set the Music on
    Hold/Time Date Password
    (normally 0000).
    In 0406 Item 45, enter
    1 to enable dialing
    Service Code 881.In 0406 Item 45, enter
    0 to disable dialing
    Service Code 881.
    In 1005, assign Class of
    Service to extensions.
    Stop
    ACICPRU (Internal
    or External)
    External
    Terminals
    Internal
    If you enter 0,
    MOH doesnt
    occur.
    Yes
    No
    Features D-M
    Music on Hold
    92000SWG08   Issue 1-0FEATURES   375 
    						
    							Programming (Cont’d)
    ➣
    0202 - Setting User Passwords, Item 1: Password Setting for Time and Date and Setting and Chang-
    ing the Music on Hold Tone
    Set the password a user must dial before changing the MOH tone (four digits).
    ➣0302 - Music on Hold and Conference Setup, Item 1: Music on Hold Tone
    Set the Music on Hold selection.  The options are 0 (no tone), 1 (synthesized Minuet in G), and 2 (synthe-
    sized Nocturne).
    ➣0406 - COS Options, Item 45: Changing the Music on Hold Tone
    In an extension’s Class of Service, enable (1) or disable (0) an extension’s ability to change the Music on
    Hold tone (Service Code 881).
    ➣0914 - Setting the Music on Hold Source
    Set the Music on Hold source (1-192=384i ACI software port, 1-6=124i software port, 254=CPRU MOH
    terminals).
    ➣1005 -Class of Service
    Assign a Class Of Service (1-15) to an extension.
    ➣1301 - ACI Port Function
    If ACI software port is designated for MOH in 0914, set port’s function to 1 (input).
    Note: When connecting your music source to an ACI port, additional ACI programming is required. Refer to the
    Analog Communications Interface (ACI) feature for the specifics on setting up a  3-ACI Module
    Related Features
    Single Line Telephones
    Single line telephones cannot change the Music on Hold tone.
    Operation
    To change the Music on Hold tone:
    1. Press idle CALL key.
    2. Dial 881.
    3. Dial the password (normally 0000).
    4. Dial Music on Hold tone code:
    0No tone
    1Minuet
    2Nocturne
    5. Press SPK to hang up.
    Features D-M
    Music on Hold
    376   FEATURES92000SWG08  Issue 1-0 
    						
    							Features N-ZName Storing
    Description
     124i Available. 384i Available.
    Extensions and trunks can have names instead of just circuit numbers. These names show on a keyset’s display
    when the user places or answers calls. Extension and trunk names make it easier to identify callers. The user
    does not have to refer to a directory when processing calls. A name can be up to 10 digits long, consisting of al-
    phanumeric characters, punctuation marks and spaces.
    Conditions
    None
    Default Setting
    Enabled.
    Programming
    Refer to the Programming Flowcharts on the following pages.
    ➣0406 - COS Options, Item 37: Trunk Name Display, Seizing
    In an extension’s Class of Service, enable (1) or disable (0) the displaying of a trunk’s name/number
    when the user seizes the trunk (incoming or outgoing).
    ➣0406 - COS Options, Item 38: Trunk Name Display, Incoming
    In an extension’s Class of Service, enable (1) or disable (0) the displaying of a trunk’s name/number
    when the trunk is ringing.
    ➣0406 - COS Options, Item 39: Extension Name Display, Answer
    In an extension’s Class of Service, enable (1) or disable (0) the displaying  of the incoming Intercom call-
    ers name/number after the extension user answers the call.  (The user answers by pressing SPK or lifting
    the handset.) 
    ➣0406 - COS Options, Item 40: Intercom Name Display, Incoming
    In an extension’s Class of Service, enable (1) or disable (0) the displaying of the incoming Intercom
    caller’s name/number. This is for the pre-answer and Handsfree Answerback display. 
    ➣0406 - COS Options, Item 85: Extension Names
    In an extension’s Class of Service, enable (1) or disable (0) an extension’s ability to program their name.
    ➣0502 - Extension Numbers and Names
    Program names for system extensions (ports 001-256).
    ➣0903 - Trunk Names
    Program names for system trunks (001-128).
    ➣1005 - Class of Service
    Assign a Class Of Service (1-15) to an extension.
    Features N-Z
    Name Storing
    92000SWG08   Issue 1-0FEATURES   377 
    						
    							Programming (Cont’d)
    NoNo No NoNo
    Yes YesYes Yes Yes
    Continued
    on next
    page.
    In 0405 Item 85,
    enter 0.In 0406 Item 85,
    enter 1.Do you want an
    extension to be able to
    program their own
    name?
    In 0406 Item 38,
    enter 0.In 0406 Item 38,
    enter 1.Do you want a trunks
    name to display while it
    is ringing?
    In 0406 Item 37,
    enter 0.In 0406 Item 37,
    enter 1.Do you want a trunks
    name/number displayed
    when a user seizes the
    trunk?
    In 0903, do not assign
    names to trunk ports
    001-128.In 0903, assign
    names to trunk ports
    001-128.
    In 0502, do not assign
    names to extension
    ports 001-256.In 0502, assign
    names to extension
    ports 001-256.
    Do you want trunks
    to have names?
    Do you want
    extensions to have
    names?
    Start
    Features N-Z
    Name Storing
    378   FEATURES92000SWG08   Issue 1-0 
    						
    							Programming (Cont’d)
    No YesNo Yes
    Stop
    In 1005, assign
    Class of Service to
    extensions.
    In 0406 Item 40,
    enter 0.In 0406 Item 40,
    enter 1. This is for the pre-answer and
    Handsfree Answerback display.Should extension user see
    the name/number of an
    incoming Intercom caller
    before answering the call?Answering the call means the called user
    presses SPK or lifts the handset.
    In 0406 Item 39
    enter 0.In 0406 Item 39,
    enter 1.
    After a user answers
    an Intercom call,
    should callers
    name/number
    display?
    Continued
    from
    previous
    page.
    Features N-Z
    Name Storing
    92000SWG08   Issue 1-0FEATURES   379 
    						
    							Related Features
    Directory Dialing
    Super Display Telephones use extension names for Directory Dialing.
    Single Line Telephones
    Single line extensions cannot program names.
    Operation
    To program your extension’s name:
    1. Press idle CALL key.
    2. Dial 800
    3. Enter name (see below).
    Your name can be up to 10 digits maximum. When entering a letter, press DND to toggle be-
    tween upper and lower case.
    When entering names, use the One-Touch Keys and dial pad keys as
    shown below.  When using the DSS keys, press the key once for the
    first character, twice for the second character, etc.  For example, to
    enter a C, press DSS1 three times.
    DSS1 = A-D
    DSS2 = E-H 
    DSS3 = I-L 
    DSS4 = M-P 
    DSS5 = Q-T 
    DSS6 = U-Z 
    DSS7 = -- (hyphen) 
    DSS8 = - (space)DSS9 = Extended ASCII
    characters 
    DSS10 = Punctuation marks
    CHECK saves text entry after
    you select it. 
    Dial pad digits = 1-9, # and *
    CONF (TRF) deletes entries (i.e.,
    backspaces over previous entries)
    Note: 
      You don’t have to press CHECK after numerical entries or after
      your last entry.
    4. Press HOLD.
    5. Press SPK to hang up.
    Features N-Z
    Name Storing
    380   FEATURES92000SWG08   Issue 1-0 
    						
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