Nitsuko 124i/384i Software Manual
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Telephone Programming Instructions
To enter data for Program 0406 (Class of Service Options [Part B]):
1. Enter the programming mode.
2. 0406 + HOLD
Tenant No?
3. Enter the number of the Tenant Group you want to program (1-4).
4. HOLD
Class No?
5. Enter the number of the Class of Service (1-15) you want to program.
6. HOLD
Item No?
7. Enter the COS item number you want to program.
8. HOLD
Item_nnn:
9. Enter the data for the item selected + HOLD
Refer to the chart above.
Item No?
10. Repeat from step 6 to...](http://img.usermanuals.tech/thumb/5728/84378/w64_nitsuko-124i-384i-software-hardware-program-features_d-790.png "Page 791
Telephone Programming Instructions
To enter data for Program 0406 (Class of Service Options [Part B]):
1. Enter the programming mode.
2. 0406 + HOLD
Tenant No?
3. Enter the number of the Tenant Group you want to program (1-4).
4. HOLD
Class No?
5. Enter the number of the Class of Service (1-15) you want to program.
6. HOLD
Item No?
7. Enter the COS item number you want to program.
8. HOLD
Item_nnn:
9. Enter the data for the item selected + HOLD
Refer to the chart above.
Item No?
10. Repeat from step 6 to...")
Telephone Programming Instructions To enter data for Program 0406 (Class of Service Options [Part B]): 1. Enter the programming mode. 2. 0406 + HOLD Tenant No? 3. Enter the number of the Tenant Group you want to program (1-4). 4. HOLD Class No? 5. Enter the number of the Class of Service (1-15) you want to program. 6. HOLD Item No? 7. Enter the COS item number you want to program. 8. HOLD Item_nnn: 9. Enter the data for the item selected + HOLD Refer to the chart above. Item No? 10. Repeat from step 6 to program another timer. OR HOLD to return to the Class No? prompt. 0400 - Extension Options (For Tenant Groups) 0406 - Class of Service Options (Part A) 92000SWG08 Issue 1-0 PROGRAMMING 755
0407 - Account Codes Sorts Data Updates CEU Can be Copied Description 124i Available — one Tenant Group. 384i Available — four Tenant Groups. - This program does not exist in Base and EXCPRU 4.02 or higher. Use Program 3001 instead.- This program does not exist in system software 3.07.10 or higher. Use Program 3001 instead. INUse Program 0407 - Account Codes to set the Account Code mode. In 124i, this option sets the Account Code mode for the entire system. In 384i, you can have a different Account Code mode for each of the four Tenant Groups. Account Codes can be disabled (0), enabled but not required (1) or required (2). Valid Account Codes are from 1-8 digits, using 0-9 and #. Conditions None Feature Cross Reference Account Codes Telephone Programming Instructions To enter data for Program 0407 (Account Codes): 1. Enter the programming mode. 2. 0407 + HOLD Tenant No? 3. Enter the Tenant Group you want to program (1-4) + HOLD Tenant_n: or (124i) MODE: 4. Enter the Account Code mode (0-2) + HOLD 0 = disabled 1 = Enabled but not required 2 = Enabled and required (forced) Tenant No? 5. Repeat from step 3 to program another Tenant Group. OR HOLD + Repeat from step 2 to select another Tenant Group. OR HOLD + HOLD to exit. 0400 - Extension Options (For Tenant Groups) 0407 - Account Codes 756 PROGRAMMING 92000SWG08 Issue 1-0
0408 - 0409 Sorts Data Updates CEU Can be Copied Description These programs are currently not available. 0400 - Extension Options (For Tenant Groups) 0408 - 0409 92000SWG08 Issue 1-0 PROGRAMMING 757
0410 - Extension (Department) Group Options Sorts Data Updates CEU Can be Copied Description 124i Available — eight Department Groups. 384i Available — 32 Department Groups in each of four Tenant Groups. - Item 4 requires Base 2.13, EXCPRU 2.18 or higher.- Item 4 requires system software 3.06.02. INUse Program 0410 - Extension (Department) Group Options to set the options for Department Calling. You can set the calling sequence and the call routing pattern. Make an assignment for each programmed department in each Tenant Group. Refer to the following chart for a description of each option, its range and default setting. Department Group Options Item Description Range Default 1Department Calling Cycle Use this option to set the call routing for Department Calling. Routing can be either circular (cycles to all phones in group) or priority (cycles to highest priority extensions first).0 (Priority Routing) 1 (Circular Routing)0 (Priority Routing) 2Department Routing When Busy Use this option to set how the system routes an Intercom call to a busy Department Group member. Intercom callers to the extension can either hear busy or route to the first available department number. This only occurs for calls to the extension directly, not the department number.0 (Intercom caller to busy department member hears busy) 1 (Intercom callers to busy department member routes to idle member)0 (Intercom caller to busy department member hears busy) 3 Not used 4Hunt Type Set the type of hunting for each Extension (Department) Group: 0 = Hunting when busy 1 = Hunting when not answered 2 = Hunting when busy or not answered 3 = Simultaneous ringing (all members)0 - 3 0 (Hunting when busy) Conditions None Feature Cross Reference Department Calling Telephone Programming Instructions To enter data for Program 0410 (Department Group Options): 1. Enter the programming mode. 2. 0410 + HOLD Tenant No? 3. Enter the number of the Tenant Group you want to program (1-4). 4. HOLD 0400 - Extension Options (For Tenant Groups) 0410 - Extension (Department) Group Options 758 PROGRAMMING 92000SWG08 Issue 1-0
STA Group No? 5. Enter the number of the Department Group you want to program (1-32). 6. HOLD Item No? 7. Enter the Item you want to program (1 or 2) + HOLD Item_nn: 8. Enter the data for the item selected + HOLD Item No? 9. Repeat from step 6 to program another item. OR HOLD to return to the STA Group No? prompt. 0400 - Extension Options (For Tenant Groups) 0410 - Extension (Department) Group Options 92000SWG08 Issue 1-0 PROGRAMMING 759
0411 - Sorts Data Updates CEU Can be Copied Description 124i Not available. 384i Not available. This program is currently not available. 0400 - Extension Options (For Tenant Groups) 0411 - 760 PROGRAMMING 92000SWG08 Issue 1-0
0412 - DISA and Tie Trunk Class of Service Options Sorts Data Updates CEU Can be Copied Description 124i Available with EXCPRU only. 384i Available. - 10 DISA Classes of Service (1-10). - 15 Classes of Service (1-15) in each of four Tenant Groups. INUse Program 0412 - DISA and Tie Trunk Class of Service to enable/disable DISA Class of Service options. You assign a DISA Class of Service to DISA users in Program 1801. Assign tie line Classes of Service in 2302. In 384i, there are up to 15 DISA Classes of Service in each of the four Tenant Groups. In 124i, there are up to 10 DISA Classes of Service. Refer to the following chart for a description of each option, its range and default setting. DISA and Tie Trunk Class of Service Options Item Description Range Default Item 1First Digit Absorption For tie lines, enable or disable the ability to absorb (ignore) the first incoming digit. Use this to make the tie trunk compatible with 3- and 4-digit tie line service. This option does not apply to DISA.0 (disabled) or 1 (enabled)0 (disabled) Item 2Trunk Group Routing/ARS Access This option enables or disables a DISA or tie trunk caller’s ability to dial 9 for Trunk Group Routing or Automatic Route Selection (ARS).0 (disabled) or 1 (enabled)0 (disabled) Item 3Trunk Group Access This option enables or disables a DISA or tie trunk caller’s ability to access trunk groups for outside calls (Service Code 804).0 (disabled) or 1 (enabled)0 (disabled) Item 4Common Abbreviated Dialing This option enables or disables a DISA or tie trunk caller’s ability to use the system’s Common Abbreviated Dialing.0 (disabled) or 1 (enabled)0 (disabled) Item 5Operator Calling This option enables or disables a DISA or tie trunk caller’s ability to dial 0 for the telephone system operator.0 (disabled) or 1 (enabled)0 (disabled) Item 6Internal Paging This option enables or disables a DISA or tie trunk caller’s ability to use the telephone system’s Internal Paging.0 (disabled) or 1 (enabled)0 (disabled) Item 7External Paging This option enables or disables a DISA or tie trunk caller’s ability to use the telephone system’s External Paging.0 (disabled) or 1 (enabled)0 (disabled) 0400 - Extension Options (For Tenant Groups) 0412 - DISA and Tie Trunk Class of Service Options 92000SWG08 Issue 1-0 PROGRAMMING 761
DISA and Tie Trunk Class of Service Options Item Description Range Default Item 8Direct Trunk Access This option enables or disables a DISA or tie trunk caller’s ability to use Direct Trunk Access (Service Code #9).0 (disabled) or 1 (enabled)0 (disabled) Item 9Forced Trunk Disconnect This option enables or disables a tie trunk caller’s ability to use Forced Trunk Disconnect (Service Code *3). This option is not available to DISA callers.0 (disabled) or 1 (enabled)0 (disabled) Items 10-16 Not used Conditions None Feature Cross Reference Direct Inward System Access (DISA) Tie Lines Telephone Programming Instructions To enter data for Program 0412 (DISA and Tie Trunk Class of Service Options): 1. Enter the programming mode. 2. 0412 + HOLD Tenant No? 3. Enter the number of the Tenant Group you want to program (1-4). 4. HOLD Class No? 5. Enter the number of the DISA Class of Service you want to program (1-16 or 1-11). 6. HOLD Assign users a DISA Class of Service in Program 1801. Item No? 7. Enter the number of the Item you want to program + HOLD Item_nn: 8. Enter data for the item selected + HOLD Refer to the chart above for information on each item. Item No? 9. Repeat from step 6 to program another DISA Class of Service option. OR HOLD to program another DISA Class of Service OR HOLD + HOLD to program another Tenant Group OR HOLD three times to exit. 0400 - Extension Options (For Tenant Groups) 0412 - DISA and Tie Trunk Class of Service Options 762 PROGRAMMING 92000SWG08 Issue 1-0
0413 - Hotel Mode Printer Port Sorts Data Updates CEU Can be Copied Description 124i Not available. 384i Available. INRefer to the Hotel/Motel User Guide (P/N 92000HMT**). 0400 - Extension Options (For Tenant Groups) 0413 - Hotel Mode Printer Port 92000SWG08 Issue 1-0 PROGRAMMING 763
0414 - System Timers (Part B) Sorts Data Updates CEU Can be Copied Description 124i Available. Refer to the required system software levels for each item. 384i Available — four Tenant Groups. Refer to the required system software levels for each item. INUse Program 0414 - System Timers (Part B) to set the value for additional system timers. In 384i, each tenant group can have different timer settings. Refer to the following chart for a description of each option, its range and default setting. Also refer to Program 0405 - System Timers (Part A) on page 739. System Timers (Part B) Timer Description Range Default Timer 1 Not used Timer 2 Not used Timer 3DISA Busy Tone Interval If a DISA caller dials a busy extension (and Program 1803 Item 2 = 0), the system plays busy tone for this interval before disconnecting.0-64800 seconds 5 seconds Timer 4VAU ACD Overflow Message Delay Time (T1) Refer to the ACD Manual P/N 92000ACD**. This option is also used when setting up an overflow message for DISA calls to Department Group pilot numbers (with VAU installed).0-64899 seconds 20 seconds Timer 5Call Coverage Delay Interval Multiple Directory Number/Call Coverage Keys set for Delayed Ringing (see Program 1028) ring the covering extension after this interval.0-64800 seconds 10 seconds Timer 6Traffic Management Report Wait Time Only calls longer than this interval are included in the TMS report. To include all calls regardless of duration, enter 0. Requires 384i system software 3.04 or higher.0-64800 seconds(384i) 0 (124i) 60 Timer 7ACD Wrapup Time Auto Turn-off An ACD Agent’s phone is temporarily busied out so they can work uninterrupted for the duration of this timer. Requires 384i system software 3.07.10 or higher or 124i Base and EXCPRI 4.02 or higher.0-64800 seconds 0 Timer 8Alarm Ring Timer Use this option to set the duration of the E911 Alarm Ring Time. If set for 0, the E911 Alarm rings for 60 seconds and then stops. Requires 384i system software 3.07.10 or higher or 124i Base and EXCPRU 4.02 or higher.0-64800 seconds 0 (60 seconds) 9 Not used 0400 - Extension Options (For Tenant Groups) 0414 - System Timers (Part B) 764 PROGRAMMING 92000SWG08 Issue 1-0