Nitsuko 124i/384i Software Manual

							Program - 2404 ANI/DNIS Service Options
Option Description Range Default
Item 4Route Data
The option sets how the system uses the route data
(gathered in Item 3) to route incoming ANI/DNIS calls.
The choices are:
0 = Dial Data (From Caller ID Table Name Field)
The system uses the Caller ID Table specified in Item 7
below for inbound routing. The data in the Caller ID
Table Name field is used as dial data for routing. For this
entry, the Name field entry can be an extension number, a
Department Group pilot number or the Voice Mail or
AC D m aster nu mb er.
1 = Trunk Ring Group (From Caller ID Table
   Name Field)
Like entry 0 above, the system uses the Caller ID Table
specified in Items 6 and 7 below for inbound routing. The
data in the Caller ID Table Name field is used as dial data
for routing. For this entry, the Name field entry must be a
Trunk Ring Group number (1-128).
2 = DID Translation Table
With this option, the system uses the DID Translation
Tables set up in Programs 1805 and 1806 for inbound
ANI/DNIS routing. In addition, use Program 1808 to
associate the ANI/DNIS Trunk Group with the DID
Translation Table you want to use. Refer to the Direct
Inward Dialing feature for more on setting up DID
Translation Tables.0-2 0 (from Caller
ID Table
Name field)
Item 5ANI Displayed as Caller ID
Use this option to set if ANI data should appear on
telephone displays as part of Caller ID display. The
options are:
0 = Caller ID Off
The system does not search the Caller ID table for a
name. Instead, the telephone display will show the name
programmed into the DID Translation Table (Program
1806) used if Item 4 above is 2. Otherwise, no name
displays.
1 = Caller ID On
The telephone’s display will show the ANI name as
Caller ID data for the incoming ANI/DNIS call. This can
occur if:
–  The ANI number received has a name associated
    with it entered into the Caller ID Table addresses
    specified in Item 6.
–  The format selected in Item 1 must include an
  ANI number.
–  Program 0406 Item 123 (Caller ID Display) must
    be 1 (enabled).
Also select this option to enable Voice Mail Caller ID.0, 1 1 (Caller ID
display on)
Features N-Z
T1 Trunking (with ANI/DNIS Compatibility)
92000SWG08   Issue 1-0FEATURES   491 
						

							Program - 2404 ANI/DNIS Service Options
Option Description Range Default
Item 6ANI Caller ID Table Setup
Use this option to define which part of the Caller ID
Table set up in Program 2402 the system will use for
ANI/DNIS Caller ID lookups. This is required if Items 4
and 5 above are 1 (Caller ID On). When you specify a
starting address and length, the system uses that part of
the table for lookups.Start Address
= 000-999
Length =
0000-1000Start Address
= 0000
Length = 1000
Item 7ANI Routing Table Setup
Use this option to define which part of the Caller ID
Table set up in Program 2402 the system will use for
ANI/DNIS routing. When you specify a starting address
and length, the system uses that part of the table for
routing. If the incoming ANI/DNIS number data matches
the Number entry in the table, the system routes
according to the associated Name data. That data can be
an extension, Department Group pilot number, the Voice
Mail master number or a Trunk Ring Group (depending
on the setting in Item 4).Start Address
= 000-999
Length =
0000-1000Start Address
= 0000
Length = 0000
Item 8Routing on ANI/DNIS Error
This option lets you determine how the system will
handle an ANI/DNIS call if a data error is detected in the
incoming data string. The options are:
0 = Play busy tone to caller
1 = Route the caller to the Ring Group specified in
   Program 18030 or 1 1 (Use the
Program 1803
destination)
Item 9Routing when Destination Busy or Unanswered
This option lets you determine how the system will
handle an ANI/DNIS call if the destination is busy or
doesn’t answer. The options are:
0 = System will play ringback or busy tone to the
      caller - whichever is required.
1 = System will route the caller to the Ring Group
   specified in Program 1803.0 or 1 0 (Play busy
or ringback)
Item 10Calling Number Address Length
When Item 1 = 0 (ANI/DNIS receive format is address),
use this option to specify the address length. The choices
are from 1 to 8 digits in length.1-8 7
Features N-Z
T1 Trunking (with ANI/DNIS Compatibility)
492   FEATURES92000SWG08   Issue 1-0 
						

							Programming (Cont’d)
➣
2601 - T1 Setup
Designate each T1 trunk circuit for either loop start (0) or ground start (1) operation. For ANI/DNIS, the
recommended setting is 0 (loop start).
➣2602 - T1 Clock Source
For each PCB, set the clock source for internal system clock (1) or external telco clock (2). For
ANI/DNIS, the recommended setting is 2 (external).
ANI/DNIS Routing to the VAU Automated Attendant
Beginning with 384i software version 3.06.09 and 124i EXCPRU 4.02 software, ANI/DNIS calls can route to
the VAU Automated Attendant. In addition, you can specify the VAU message the ANI/DNIS caller hears when
the Automated Attendant answers. To program this option, choose either Methods A, B or C below.
Method A
➣2402 - Caller ID Table Entries
-
VAU Routing Based on the Number Dialed
For the bins (addresses) used by ANI/DNIS, in the name portion enter 882 followed by the number of
the VAU Message the caller should hear (01-16). For example, to have ANI/DNIS route to the VAU
Automated Attendant and play message 10 to callers, select an available address and enter 88210 in
the name portion. The bins you use must correspond to the addresses specified in 2404 Item 7.
-
VAU Routing Based on the Number Dialed and the Incoming Trunk Used
For the bins (addresses) used by ANI/DNIS, in the name portion enter 127 for 384i or 15 for 124i. For each
trunk in Program 2205 - OPA Message Assignment, enter the number of the VAU Message the caller
should hear (01-16) when the VAU Automated Attendant answers. Also, enter 127 for 384i or 15 for 124i
for each trunk in 1803 - DISA and OPA Transfer Destination. The bins you use must correspond to the ad-
dresses specified in 2404 Item 7.
➣2404 - ANI/DNIS Service Options, Item 3: Routing Search Criteria (Data Source)
Enter 1 to set the data source as the received DNIS or address data.
➣2404 - ANI/DNIS Service Options, Item 4: Route Data
Enter 0 to have the system use the Caller ID Table specified in 2404 Item 7. 
➣2404 - ANI/DNIS Service Options, Item 7: ANI Routing Table Setup
Define which part of the Caller ID Table (programmed in 2402) the system will use for ANI/DNIS routing. 
Method B
➣1806 - DID Translation Table Number Conversion
-
VAU Routing Based on the Number Dialed
For the bins (addresses) used by ANI/DNIS, in the TRF portion enter 882 followed by the number of
the VAU Message the caller should hear (01-16). For example, to have ANI/DNIS route to the VAU
Automated Attendant and play message 10 to callers, select an available address and enter 88210 in
the name portion.
-
VAU Routing Based on the Number Dialed and the Incoming Trunk Used
For the bins (addresses) used by ANI/DNIS, in the TRF portion enter 127 for 384i or 15 for 124i.  For
each trunk in Program 2205 - OPA Message Assignment, enter the number of the VAU Message the
caller should hear (01-16) when the VAU Automated Attendant answers. Also, enter 127 for 384i or 15
for 124i for each trunk in 1803 - DISA and OPA Transfer Destination.
➣2404 - ANI/DNIS Service Options, Item 3: Routing Search Criteria (Data Source)
Enter 1 to set the data source as the received DNIS or address data.
➣2404 - ANI/DNIS Service Options, Item 4: Route Data
Enter 2 to have the system use the DID Translation Tables set up in 1806 for routing.
Features N-Z
T1 Trunking (with ANI/DNIS Compatibility)
92000SWG08   Issue 1-0FEATURES   493 
						

							Programming (Cont’d)
Method C
When the trunk rings in and 2404 Item 3 = 0, the system looks to 2205 for routing data. If 2205 = 0 for the
trunk, the system uses the error handling specified in 2404 Item 8. If 2205 = 01-16, the system routes the caller
to the VAU Automated Attendant and plays the indicated message.
➣2205 - OPA Message Assignment
Make sure there is an OPA Message assigned (01-16) for each trunk you want the OPA Automated Atten-
dant to answer.
➣2404 - ANI/DNIS Service Options, Item 3: Routing Search Criteria (Data Source)
Enter 0 to bypass the routing tables. 
Related Features
Central Office Calls, Answering and Central Office Calls, Placing
You can use T1 trunks in place of standard analog trunks. The procedures for placing and answering calls
are the same for both types of trunks.
Dial Tone Detection
Refer to this feature for the specifics on how the system handles Dial Tone Detection.
Direct Inward Dialing (DID)
The T1/PRI Interface PCB provides DID service. All programming parameters are the same as those
used for analog DID trunks (except for the additional T1/PRI Interface PCB settings).
Tie Lines
The T1/PRI Interface PCB provides tie line service. All programming parameters are the same as those
used for analog tie lines (except for the additional T1/PRI Interface PCB settings).
Operation
Refer to the following features:
Central Office Calls, Answering
Central Office Calls, Placing
Direct Inward Dialing (DID)
Tie Lines
Features N-Z
T1 Trunking (with ANI/DNIS Compatibility)
494   FEATURES92000SWG08   Issue 1-0 
						

							Tandem Trunking (Unsupervised Conference)
Description
 124i The system allows either 8 four-
party conferences or 4 eight-party
conferences. 384i Each DTU-A/C allows either 4
four-party conferences or 2 eight-
party conferences per PCB.
- Enhanced Tandem Trunking requires
Base 2.13, EXCPRU 2.18 or higher.- Enhanced Tandem Trunking requires
system software 3.05.10 or higher.
Tandem Trunking allows an extension user to join two outside callers in a trunk-to-trunk Conference. The exten-
sion user can then drop out of the call, leaving the trunks in an Unsupervised Conference. The extension user
that established the Conference is not part of the conversation. The Conference continues until either outside
party hangs up. In addition, the extension user that set up the Conference can end the tandem call at any time.
Tandem Trunking could help an office manager, for example, put two outside sales people in touch.  The office
manager could:
•Answer a call from one salesperson
•Place a call to the second salesperson
•Set up the trunk-to-trunk Conference
•Drop out of the call
The office manager could rejoin or terminate the Conference at any time.
In 384i system software 3.05.10 or higher, there are two methods for Tandem Trunking:
•Method A — Set Up Without Transfer Key
An extension user can set up Tandem Trunking (Unsupervised Conference) by using the CONF (TRF)
key for by dialing a two-digit service code (#8) instead.
•Method B — Tandem Trunking on Hang Up
This method allows an extension user to easily set up an Unsupervised Conference with a call they have
placed on Hold. It uses a uniquely programmed Transfer key to set up a tandem call.
Conditions
(A.) Tandem Trunking requires either loop start trunks with disconnect supervision or ground start trunks.
(B.) The maximum number of trunk-to-trunk conferences allowed is determined by the Conference feature
setup.  See Programming below.
Default Setting
Disabled.
Features N-Z
Tandem Trunking (Unsupervised Conference)
92000SWG08   Issue 1-0FEATURES   495 
						

							Programming (Cont’d)
Enhanced Tandem Trunking
B A
Stop
In 0419 Items 1 and 2, enter 1.
In 0406 Item 120, enter 1 to enable
Forced Trunk Disconnect.
In 0419 Item 1, enter 1.
In 0402 Item 6, enter 1 to assign
CONF (TRF) for Conference.Do you want Method A
(From Conference) or
Method B (On Hang Up)?
NoYes
If required, change the CODEC Gain Type
transmit and receive levels in 0131.
In 0901 Item 23, assign a new
CODEC Gain Type for
Unsupervised Conference calls.When in a tandem call, are the
trunkss gains (volumes)
adequate?Stop
In 0901 Item 31, enable (1) loop
supervision for each trunk that should
be able to use Tandem Trunking. No YesNo
Yes(Optional for Method A) In 1006,
assign a function key for
Transfer (code 1077).
Stop
In 1005, assign Class of
Service to extensions.
In 0406 Item 16, enter 0 to prevent
initiating Conference.
In 1005, assign Class of Service to
extensions.In 0406 Item 16, enter 1 to allow
initiating Conference.Should an extension be
allowed to initiate a
Conference? Two
8-partyFour
4-party
In 0302 Item 2, enter 1.In 0302 Item 2, enter 0.Should each CDTU PCB allow
four 4-party conferences or two
8-party conferences?
In 0308, assign the blocks on
the CDTU PCB for Conference
(entry 0).In 0308, assign the blocks on
the CDTU PCB for 
entry 1.Should the system have
Conference capability?
Start
Features N-Z
Tandem Trunking (Unsupervised Conference)
496   FEATURES92000SWG08   Issue 1-0 
						

							Programming (Cont’d)
Tandem Trunking in Older Systems
Stop
NoYes
If required, change the CODEC Gain Type
transmit and receive levels in 0131.
In 0901 Item 23, assign a new
CODEC Gain Type for
Unsupervised Conference calls.When in a tandem call, are the
trunkss gains (volumes)
adequate?
In 0402 Items 2 and 6, enter 0. Tandem Trunking SectionConference Section
Stop
In 0901 Item 31, enable (1) loop supervision for each
trunk that should be able to use Tandem Trunking. No
Yes No
Yes
In 1006, assign a function key as a
Conference key (code 1016).
Stop
In 0406 Item 16, enter 0 to prevent
initiating Conference.
In 1005, assign Class of Service to
extensions.In 0406 Item 16, enter 1 to allow
initiating Conference.
In 1005, assign Class of Service
extensions.Should an extension be
allowed to initiate a
Conference? Two
8-partyFour
4-party
In 0302 Item 2, enter 1.In 0302 Item 2, enter 0.Should each CDTU PCB allow
four 4-party conferences or two
8-party conferences?
In 0308, assign the blocks on
the CDTU PCB for Conference
(entry 0).In 0308, assign the blocks on
the CDTU PCB for 
entry 1.Should the system have
Conference capability?
Start
Features N-Z
Tandem Trunking (Unsupervised Conference)
92000SWG08   Issue 1-0FEATURES   497 
						

							Programming (Cont’d)
Enhanced Tandem Trunking Method A — Tandem Trunking from Conference
➣0131 - Unsupervised Conf. CODEC Gain Setup
Set up the CODEC Gain Types for trunks in an Unsupervised Conference. Assign Gain Types to trunks
in 0901 Item 23.
➣0302 - Music on Hold and Conference Setup, Item 2: Conference Setup
Set the Conference mode of each DTU-A or DTU-C PCB.  The system allows either 4 four-party confer-
ences (0) or 2 eight-party conferences (1) per PCB.
➣0308 - Conference Circuit Setup
Assign the circuits on the DTU-A or DTU-C PCBs as Conference circuits (0).
➣0402 - Tenant Group Options (Part B), Item 6: CONF (TRF) Key Operating Mode (Part B)
Enter 1 to enable the CONF (TRF) key for Conference.
➣0406 - COS Options, Item 16: Conference
In an extension’s Class of Service, enable (1) or disable (0) the extension’s ability to initiate a Conference.
➣0419 - COS Options (Part B), Item 1: Manual Tandem Trunking
In an extensions Class of Service, enter 1.
➣0901 - Basic Trunk Port Setup (Part A), Item 23: Unsupervised Conference Call CODEC Gain Type
CODEC gain set at -5 dB (0901 Item 23 = 2 [CODEC Gain Type 2]).
➣0901 - Basic Trunk Port Setup (Part A), Item 31: Loop Disconnect Supervision
For each trunk that should be able to participate in a tandem call, enter 1.
➣1005 - Class of Service
Assign a Class of Service (1-15) to an extension.
➣1006 - Programming Function Keys
(Optional) Assign a function key for Transfer (code 1077).
Enhanced Tandem Trunking Method B — Tandem Trunking on Hang up
➣0131 - Unsupervised Conf. CODEC Gain Setup
Set up the CODEC Gain Types for trunks in an Unsupervised Conference. Assign Gain Types to trunks
in 0901 Item 23.
➣0302 - Music on Hold and Conference Setup, Item 2: Conference Setup
Set the Conference mode of each DTU-A or DTU-C PCB.  The system allows either 4 four-party confer-
ences (0) or 2 eight-party conferences (1) per PCB.
➣0308 - Conference Circuit Setup
Assign the circuits on the DTU-A or DTU-C PCBs as Conference circuits (0).
➣0406 - COS Options, Item 16: Conference
In an extension’s Class of Service, enable (1) or disable (0) the extension’s ability to initiate a Conference.
➣0406 - COS Options (Part A), Item 120: Forced Trunk Disconnect
In an extension’s Class of Service, enter 1 to enable Forced Trunk Disconnect. This allows the extension
to disconnect an Unsupervised Conference in progress (initially set up using Method B).
➣0419 - Class of Service Options (Part B), Item 1: Manual Tandem Trunking
In an extension’s Class of Service, enter 1 for this option (and Item 2 below).
➣0419 - Class of Service Options (Part B), Item 2: Tandem Trunking on Hang Up
In an extension’s Class of Service, enter 1 for this option (and Item 1 above) to enable Tandem Trunking
on Hang up.
➣0901 - Basic Trunk Port Setup (Part A), Item 23: Unsupervised Conference Call CODEC Gain Type
CODEC gain set at -5 dB (0901 Item 23 = 2 [CODEC Gain Type 2]).
➣0901 - Basic Trunk Port Setup (Part A), Item 31: Loop Disconnect Supervision
For each trunk, enter 1 to enable loop supervision.
➣1005 - Class of Service
Assign a Class of Service (1-15) to an extension.
➣1006 - Programming Function Keys
Assign a function key for Transfer (code 1077).
Features N-Z
Tandem Trunking (Unsupervised Conference)
498   FEATURES92000SWG08   Issue 1-0 
						

							Programming (Cont’d)
Tandem Trunking in Older Systems
➣0131 - Unsupervised Conf. CODEC Gain Setup
Set up the CODEC Gain Types for trunks in an Unsupervised Conference. Assign Gain Types to trunks
in 0901 Item 23.
➣0302 - Music on Hold and Conference Setup, Item 2: Conference Setup
(124i Only) Set the Conference mode of the system.  The system allows either 8 four-party conferences
(0) or 4 eight-party conferences (1).
(384i Only) Set the Conference mode of each DTU-A or DTU-C PCB.  The system allows either 4 four-
party conferences (0) or 2 eight-party conferences (1) per PCB.
➣0308 - Conference Circuit Setup
(384i Only) Assign the circuits on the DTU-A or DTU-C PCBs as Conference circuits (0).
➣0402 - Tenant Group Options, Part B, Item 2: CONF (TRF) Key Operating Mode (Part A)
Assign the CONF (TRF) key a Transfer key by setting this option to 0. Also see Program 0401 Item 6 below.
➣0402 - Tenant Group Options, Part B, Item 6: CONF (TRF) Key Operating Mode (Part B)
Assign the CONF (TRF) key for Transfer by setting this option to 0. Also see Program 0401 Item 2 above.
➣0406 - COS Options, Item 16: Conference
In an extension’s Class of Service, enable (1) or disable (0) the extension’s ability to initiate a Conference.
➣0901 - Basic Trunk Port Setup (Part A), Item 23: Unsupervised Conference Call CODEC Gain Type
CODEC gain set at -5 dB (0901 Item 23 = 2 [CODEC Gain Type 2]).
➣0901 - Basic Trunk Port Setup (Part A), Item 31: Loop Supervision
Enable (1) loop supervision for each trunk that should be able to use Tandem Trunking.
➣1005 - Class of Service
Assign a Class of Service (1-15) to an extension.
➣1006 - Programming Function Keys
Assign a function key for Conference (code 1016).
Related Features
Conference, Voice Call
Set up a Conference with a co-worker in your immediate work area.
Meet Me Conference
Meet Me Conference lets an extension user set up a Conference via Paging.
Meet Me Paging
Meet Me Paging lets an extension user set up a two-party meeting via Paging.
Features N-Z
Tandem Trunking (Unsupervised Conference)
92000SWG08   Issue 1-0FEATURES   499 
						

							Operation
Method A — Tandem Trunking from Conference
To set up a Tandem Call:
1. Place or answer first trunk call.
2. Press CONF (TRF) key.
3. Place or answer second trunk call.
4. Press CONF (TRF) key twice.
This sets up a Conference between you and both outside parties.
5. Press Transfer key (PGM 1006 or SC 851: 1077).
OR
Press HOLD and dial #8.
The line keys for the trunks blink (green) as long as the Unsupervised Conference Continues.
To end the Tandem Call:
1. Press either flashing line key.
The line keys light steadily (green). You can listen (i.e., monitor) the call, but you cannot join in
the conversation.
2. Press SPK or Hang up.
The Conference ends and the line keys go out.
Method B — Tandem Trunking on Hang up (384i 3.05.10 or Higher)
To set up a Tandem Call:
1. Place or answer first trunk call.
2. Press HOLD to place the first trunk call on Hold.
3. Place or answer second trunk call.
4. Press Transfer key (PGM 1006 or SC 851: 1077) or hang up.
This sets up an Unsupervised Conference with both outside parties.
The line keys for the trunks light steadily (red).
To disconnect the Conference, use Forced Trunk Disconnect (i.e., Press line key + *3).
Features N-Z
Tandem Trunking (Unsupervised Conference)
500   FEATURES92000SWG08   Issue 1-0