Nitsuko 124i/384i Software Manual
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Operation To listen to the incoming ring choices (keyset only): 1. Press idle CALL key. 2. Dial 811. 3. Dial 1 to check ringing for Intercom calls OR Dial 2 to check ringing for trunk calls. 4. For Intercom calls, select the pitch you want to check (1= High, 2 = Medium and 3 = Low). OR For trunk calls, select the pitch (1 = High, 2 = Medium and 3 = Low) and the range (1-4) you want to check. Refer to Table 1-7 for the four Trunk Ring Tone Ranges and the selections within each range. 5. Go back to step 4 to listen to additional choices or press SPK to hang up. To change the pitch of your incoming ring (keyset only): 1. Press idle CALL key. 2. Dial 820. 3. Dial 1 to change ringing for Intercom calls. OR Dial 2 to change ringing for trunk calls. 4. Select the pitch (1 = High, 2 = Medium and 3 =Low). 5. Press SPK to hang up. Features D-M Distinctive Ringing, Tones and Flash Patterns 92000SWG08 Issue 1-0FEATURES 271
Do Not Disturb Description 124i Available. 384i Available. Do Not Disturb blocks incoming calls and Paging announcements. DND permits an extension user to work by the phone undisturbed by incoming calls and announcements. The user can activate DND while their phone is idle or while on a call. Once activated, incoming trunk calls still flash the line keys. The user may use the phone in the normal manner for placing and processing calls. There are five Do Not Disturb options available at each extension: 1 = Incoming trunk calls blocked 2 = Paging, incoming Intercom, Call Forwards and transferred trunk calls blocked 3 = All calls blocked 4 = Incoming Call Forwards blocked 0 = Do Not Disturbed canceled Conditions None Default Setting Enabled for all extensions except the attendant. Programming Start Should extension be able to use Do Not Disturb?In 0406:12 enter 0 to prevent extension from using Do Not Disturb.In 0406:12 enter 1 to allow extension to use Do Not Disturb. Should extension be able to use Do Not Disturb Override?In 0406:4 enter 1 to enable DND Override. In 1005, assign Class of Service to extensions. Stop In 1006 assign a DND Override key (code 1022). Process NoYes YesNo Features D-M Do Not Disturb 272 FEATURES92000SWG08 Issue 1-0
Programming (Cont’d) ➣ 0406 - COS Options, Item 4: Call Forward/DND Override Determine whether or not an extension should be able to override DND (0=denied, 1=allowed) ➣0406 - COS Options, Item 12: Do Not Disturb In an extension’s Class of Service, enable (1) or disable (0) an extension’s ability to use Do Not Disturb. ➣0511 - Service Code Setup (Part A), Item 2: Call Forwarding/DND Override In order to use the DND Override service code if voice mail is installed, the single digit service code (0512:9) must be deleted or changed as it conflicts with the DND Override code. ➣0512 - Single Digit Service Code Setup, Item 6: DND/Call Forward Override If a single digit service code is to be used, assign an available code number. ➣1005 - Class of Service Assign a Class Of Service (1-15) to an extension. Related Features Call Forwarding If an extension user activates DND option 4, the system prevents other extensions from forwarding calls to them. If an extension already receiving forwarded calls activates DND option 4, callers to the for- warded extension hear DND tone. Call Forwarding/Do Not Disturb Override An extension user can override Call Forwarding or Do Not Disturb at another extension. Operation To activate or deactivate Do Not Disturb while your extension is idle: Keyset 1. Do not lift the handset. 2. Press DND key. OR Press idle CALL key and dial 847. If you wait longer than 10 seconds before going to the next step, the system automatically en- ables option 3 below. If you have already enabled DND, waiting more than 10 seconds before the next step automatically cancels DND. 3. Dial the DND option code 0 = Cancel DND 1 = Incoming trunk calls blocked 2 = Paging, incoming Intercom, Call Forwards and transferred trunk calls blocked 3 = All calls blocked 4 = Call Forwards blocked Single Line Telephone 1. Lift handset. 2. Dial 847. 3. Dial the DND option code 0 = Cancel DND 1 = Incoming trunk calls blocked 2 = Paging, incoming Intercom, Call Forwards and transferred trunk calls blocked 3 = All calls blocked 4 = Call Forwards blocked Features D-M Do Not Disturb 92000SWG08 Issue 1-0FEATURES 273
Operation (Cont’d) To activate or deactivate Do Not Disturb while you are on a call: Keyset Only 1. Press DND. The system enables DND immediately (if not activated) or disables DND immediately (if al- ready activated). Your display indicates your DND status when you hang up. Features D-M Do Not Disturb 274 FEATURES92000SWG08 Issue 1-0
Door Box Description 124i Available — eight Door Boxes and one Chime Tone. 384i Available — eight Door Boxes and three Chime Tones. The Door Box is a self-contained Intercom unit typically used to monitor an entrance door. A visitor at the door can press the Door Box call button (like a door bell). The Door Box then sends chime tones to all extensions programmed to receive chimes. To answer the chime, the called extension user just lifts the handset. This lets the extension user talk to the visitor at the Door Box. The Door Box is convenient to have at a delivery entrance, for example. It is not necessary to have company personnel monitor the delivery entrance; they just answer the Door Box chimes instead. Any number of system extensions can receive Door Box chime tones. Each Door Box has a pair of normally open relay contacts that can connect to an electric door strike. Use these contacts to remotely control the entrance door. After answering the Door Box chimes, a keyset user can press FLASH to activate the Door Box contacts. This in turn releases the electric strike on the entrance door. The de- vice connected to the Door Box contacts cannot exceed the contact ratings shown in the table below: Door Box Specifications Contact Configuration Normally Open Macimum Load 60mA@30 VDC 10mA@90 VDC Maximum Initial Contact Resistance 50 mOhms The system can have up to eight Door Boxes. Conditions For each Door Box port, slide the selector switch on the PGDU PCB to the DH position. Refer to the system hardware manual for additional details. Default Setting Disabled. Features D-M Door Box 92000SWG08 Issue 1-0FEATURES 275
Programming Start Is Door Box installed? (384i only) In 1501, assign Door Box to a Tenant Group.Refer to the Hardware Manual for Door Box installation? Should extensions ring when Door Box user presses call button?In 1502, select the station port you want to have ring and enter 1.In 1502, select the station port you want to have not ring and enter 0. (Skip this decision for 124i) Do you want to change the Door Box chime patterns?In 1503, select the chime pattern (1-3) for each Door Box. Is the Door Box callers voice at a normal level?In 0120, assign a Door Box gain type that either decreases or increases the volume. Once a Door Box starts ringing an extension, does user have adequate time to answer?In 0405 Item 14, change the Door Box Answer Time. When single ine (2500 type) user hookflashes or keyset user presses the Flash key, does it release the Door Box strike for the proper amount of time? In 0405 Item 59, change the Door Lock Cancel Time interval. StopIf the Door Box chimes stop before users can answer them, consider extending the Door Box Answer Time. Use 0119 to customize the gain entries you set in 0120. YesNo YesNo Yes No No Yes No Yes No Yes Features D-M Door Box 276 FEATURES92000SWG08 Issue 1-0
Programming (Cont’d) ➣ 0119 - External Page and Door Box CODEC Gain Type Setup Set the five CODEC gain types for External Page and Door Box ports. ➣0120 - External Page and Door Box CODEC Gain Setup Assign a CODEC gain type to the External Page and Door Box ports. ➣0405 - System Timers (Part A), Item 14: Door Box Answer Time Set the interval within which a user must answer the Door Box chimes. ➣0405 - System Timers (Part A), Item 59: Door Lock Cancel Time Set the length of time the Door Box strike stays open when the single line user hookflashes or keyset user presses Flash. ➣(384i Only) 1501 - Door Box Tenant Assign a tenant (1-4) to each Door Box. ➣1502 - Door Box Ring Assignments Determine which Door Boxes (1-8) should ring which extensions (0=no ring, 1=ring). ➣1503 - Door Box Chime Pattern Set the chime pattern (1-3) for each Door Box. In 124i, you can only choose chime 1. Related Features Paging, External If a PGDU PCB has a Door Box connected, you cannot use that port for External Paging. Operation To call a Door Box: Keyset 1. Press idle CALL key. 2. Dial 802. 3. Dial Door Box Number (1-8). Single Line 2500 Type 1. Lift handset. 2. Dial 802. 3. Dial Door Box Number (1-8). To activate the Door Box strike: Keyset 1. While talking to the Door Box, press the Flash key. Single Line 2500 Type 1. While talking to the Door Box, hookflash. To answer a Door Box chime: 1. Lift handset. Features D-M Door Box 92000SWG08 Issue 1-0FEATURES 277
Dual Line Appearance Description 124i Available. 384i Available. Each keyset has two line appearance keys (CALL1 and CALL2) for placing and answering calls. These line ap- pearance keys, assigned to the extension’s number, simplify operations for busy users. For example, the user can easily process a new call on one appearance with a call in progress on the other. Conditions None Default Setting Enabled. Programming None Related Features Off Hook Signaling Off Hook Signaling rings an extension’s second line appearance when the first appearance is busy. Operation None Features D-M Dual Line Appearance 278 FEATURES92000SWG08 Issue 1-0
E911 Compatibility Description 124i Available — Requires system soft- ware Base and EXCPRU 4.02 or higher. 384i Available — Requires system software 3.07.10 or higher. E911 Compatibility ensures that emergency calls always get through. If an emergency occurs, a user simply goes to any phone, lifts the handset and dials 911. The system’s built-in E911 compatibility places the emer- gency call even if the user forgets to dial an access code or press a line key. The E911 capabilities include: •Attendant Notification The attendant receives a notification each time a co-worker dials an emergency 911 call. This notification is the co-worker’s name and number display optionally accompanied by an audible alarm. Notification occurs regardless of whether the attendant is idle or busy on a call. You can optionally extend this capabil- ity to other supervisory extensions as well. •Emergency Routing When an extension user dials 911, the system can automatically find a trunk for the call. The system can choose a route to which the user normally does not have access. If all normal routes are busy, the system can even disconnect an active call and place the emergency call. E911 Compatibility uses the flexibility of the Automatic Route Selection Call Route Options to route 911 emergency calls (even in systems in which ARS is not enabled). •Compatibility with Customer Provided E911 Equipment The system can automatically send a 911 call to customer-provided E911 equipment (such as the Proctor 911 ANI-LINK System II). The E911 equpment will intercept the call, dial emergency service and pro- vide the caller’s extension number to the emergency personnel. Conditions None Default Setting Disabled. Features D-M E911 Compatibility 92000SWG08 Issue 1-0FEATURES 279
Programming Start When a user dials 911, should the attendant and supervisors see the E911 alarm display (i.e., users name and number)? In 0419:8, enter 1.Yesin 0419:8, enter 0.No When the E911 alarm displays, should the attendant and supervisors also hear an audible alarm? In 0419:9, enter 1.YesIn 0419:9, enter 0.No Does the default alarm duration (60 seconds) meet the site requirements? When an alarm is sounding, should the user be able to dial 886 to turn it off? Change 0414:8 to meet the sites requirements.No Yes In 0419:10, enter 1. In 0419:10, enter 0. No Yes To change the code, modify 0514:62. In 1005, assign Class of Service to extensions. Should extension users have to enter a trunk access code (e.g., 9) before dialing 911? In 0420:1, enter 1.NoIn 0420:1, enter 0.Yes Continued on next page. An extension user can just lift the handset and dial 911. Features D-M E911 Compatibility 280 FEATURES92000SWG08 Issue 1-0