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Nitsuko 124i/384i Software Manual

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    							Operation
    To listen to the incoming ring choices (keyset only):
    1. Press idle CALL key.
    2. Dial 811.
    3. Dial 1 to check ringing for Intercom calls
    OR
    Dial 2 to check ringing for trunk calls.
    4. For Intercom calls, select the pitch you want to check (1= High, 2 = Medium and 3 = Low).
    OR
    For trunk calls, select the pitch (1 = High, 2 = Medium and 3 = Low) and the range (1-4) you want to
    check.
    Refer to Table 1-7 for the four Trunk Ring Tone Ranges and the selections within each range.
    5. Go back to step 4 to listen to additional choices or press SPK to hang up.
    To change the pitch of your incoming ring (keyset only):
    1. Press idle CALL key.
    2. Dial 820.
    3. Dial 1 to change ringing for Intercom calls.
    OR
    Dial 2 to change ringing for trunk calls.
    4. Select the pitch (1 = High, 2 = Medium and 3 =Low).
    5. Press SPK to hang up.
    Features D-M
    Distinctive Ringing, Tones and Flash Patterns
    92000SWG08   Issue 1-0FEATURES   271 
    						
    							Do Not Disturb
    Description
     124i Available. 384i Available.
    Do Not Disturb blocks incoming calls and Paging announcements. DND permits an extension user to work by
    the phone undisturbed by incoming calls and announcements.  The user can activate DND while their phone is
    idle or while on a call. Once activated, incoming trunk calls still flash the line keys.  The user may use the phone
    in the normal manner for placing and processing calls. 
    There are five Do Not Disturb options available at each extension:
    1 = Incoming trunk calls blocked
    2 = Paging, incoming Intercom, Call Forwards and transferred trunk calls blocked
    3 = All calls blocked
    4 = Incoming Call Forwards blocked
    0 = Do Not Disturbed canceled
    Conditions
    None
    Default Setting
    Enabled for all extensions except the attendant.
    Programming
    Start
    Should extension be able to
    use Do Not Disturb?In 0406:12 enter 0 to
    prevent extension
    from using Do Not
    Disturb.In 0406:12 enter 1 to
    allow extension to
    use Do Not Disturb.
    Should extension be
    able to use Do Not
    Disturb Override?In 0406:4 enter 1 to
    enable DND
    Override.
    In 1005, assign
    Class of Service to
    extensions.
    Stop
    In 1006 assign a
    DND Override key
    (code 1022).
    Process
    NoYes
    YesNo
    Features D-M
    Do Not Disturb
    272   FEATURES92000SWG08  Issue 1-0 
    						
    							Programming (Cont’d)
    ➣
    0406 - COS Options, Item 4: Call Forward/DND Override
    Determine whether or not an extension should be able to override DND (0=denied, 1=allowed)
    ➣0406 - COS Options, Item 12: Do Not Disturb
    In an extension’s Class of Service, enable (1) or disable (0) an extension’s ability to use Do Not Disturb.
    ➣0511 - Service Code Setup (Part A), Item 2: Call Forwarding/DND Override
    In order to use the DND Override service code if voice mail is installed, the single digit service code
    (0512:9) must be deleted or changed as it conflicts with the DND Override code.
    ➣0512 - Single Digit Service Code Setup, Item 6: DND/Call Forward Override
    If a single digit service code is to be used, assign an available code number.
    ➣1005 - Class of Service
    Assign a Class Of Service (1-15) to an extension.
    Related Features
    Call Forwarding
    If an extension user activates DND option 4, the system prevents other extensions from forwarding calls
    to them.  If an extension already receiving forwarded calls activates DND option 4, callers to the for-
    warded extension hear DND tone.
    Call Forwarding/Do Not Disturb Override
    An extension user can override Call Forwarding or Do Not Disturb at another extension.
    Operation
    To activate or deactivate Do Not Disturb while your extension is idle:
    Keyset
    1. Do not lift the handset.
    2. Press DND key.
    OR
    Press idle CALL key and dial 847.
    If you wait longer than 10 seconds before going to the next step, the system automatically en-
    ables option 3 below. If you have already enabled DND, waiting more than 10 seconds before the
    next step automatically cancels DND.
    3. Dial the DND option code
    0 = Cancel DND
    1 = Incoming trunk calls blocked
    2 = Paging, incoming Intercom, Call Forwards and transferred trunk calls blocked
    3 = All calls blocked
    4 = Call Forwards blocked
    Single Line Telephone
    1. Lift handset.
    2. Dial 847.
    3. Dial the DND option code
    0 = Cancel DND
    1 = Incoming trunk calls blocked
    2 = Paging, incoming Intercom, Call Forwards and transferred trunk calls blocked
    3 = All calls blocked
    4 = Call Forwards blocked
    Features D-M
    Do Not Disturb
    92000SWG08   Issue 1-0FEATURES   273 
    						
    							Operation (Cont’d)
    To activate or deactivate Do Not Disturb while you are on a call:
    Keyset Only
    1. Press DND.
    The system enables DND immediately (if not activated) or disables DND immediately (if al-
    ready activated).
    Your display indicates your DND status when you hang up.
    Features D-M
    Do Not Disturb
    274   FEATURES92000SWG08  Issue 1-0 
    						
    							Door Box
    Description
     124i Available — eight Door Boxes and
    one Chime Tone. 384i Available — eight Door Boxes and
    three Chime Tones.
    The Door Box is a self-contained Intercom unit typically used to monitor an entrance door.  A visitor at the door
    can press the Door Box call button (like a door bell).  The Door Box then sends chime tones to all extensions
    programmed to receive chimes.  To answer the chime, the called extension user just lifts the handset.  This lets
    the extension user talk to the visitor at the Door Box.  The Door Box is convenient to have at a delivery entrance,
    for example.  It is not necessary to have company personnel monitor the delivery entrance; they just answer the
    Door Box chimes instead. Any number of system extensions can receive Door Box chime tones.
    Each Door Box has a pair of normally open relay contacts that can connect to an electric door strike. Use these
    contacts to remotely control the entrance door. After answering the Door Box chimes, a keyset user can press
    FLASH to activate the Door Box contacts. This in turn releases the electric strike on the entrance door. The de-
    vice connected to the Door Box contacts cannot exceed the contact ratings shown in the table below:
    Door Box Specifications
    Contact Configuration Normally Open
    Macimum Load 60mA@30 VDC
    10mA@90 VDC
    Maximum Initial Contact Resistance 50 mOhms
    The system can have up to eight Door Boxes.
    Conditions
    For each Door Box port, slide the selector switch on the PGDU PCB to the DH position.  Refer to the system
    hardware manual for additional details.
    Default Setting
    Disabled.
    Features D-M
    Door Box
    92000SWG08   Issue 1-0FEATURES   275 
    						
    							Programming
    Start
    Is Door Box
    installed?
    (384i only)
    In 1501, assign
    Door Box to a
    Tenant Group.Refer to the Hardware
    Manual for Door Box
    installation?
    Should extensions ring
    when Door Box user
    presses call button?In 1502, select the
    station port you want to
    have ring and enter 1.In 1502, select the
    station port you want to
    have not ring and enter 0.
    (Skip this decision for 124i)
    Do you want to change the
    Door Box chime patterns?In 1503, select the
    chime pattern (1-3) for
    each Door Box.
    Is the Door Box
    callers voice at a
    normal level?In 0120, assign a Door Box
    gain type that either decreases
    or increases the volume.
    Once a Door Box starts
    ringing an extension, does
    user have adequate time
    to answer?In 0405 Item 14,
    change the Door Box
    Answer Time.
    When single ine (2500 type)
    user hookflashes or keyset user
    presses the Flash key, does it
    release the Door Box strike for
    the proper amount of time?
    In 0405 Item 59,
    change the Door Lock
    Cancel Time interval.
    StopIf the Door Box chimes stop before
    users can answer them, consider
    extending the Door Box Answer Time. Use 0119 to customize the
    gain entries you set in 0120.
    YesNo
    YesNo
    Yes
    No
    No
    Yes
    No
    Yes
    No
    Yes
    Features D-M
    Door Box
    276   FEATURES92000SWG08  Issue 1-0 
    						
    							Programming (Cont’d)
    ➣
    0119 - External Page and Door Box CODEC Gain Type Setup
    Set the five CODEC gain types for External Page and Door Box ports.
    ➣0120 - External Page and Door Box CODEC Gain Setup
    Assign a CODEC gain type to the External Page and Door Box ports.
    ➣0405 - System Timers (Part A), Item 14: Door Box Answer Time
    Set the interval within which a user must answer the Door Box chimes.
    ➣0405 - System Timers (Part A), Item 59: Door Lock Cancel Time
    Set the length of time the Door Box strike stays open when the single line user hookflashes or keyset user
    presses Flash.
    ➣(384i Only) 1501 - Door Box Tenant
    Assign a tenant (1-4) to each Door Box.
    ➣1502 - Door Box Ring Assignments
    Determine which Door Boxes (1-8) should ring which extensions (0=no ring, 1=ring).
    ➣1503 - Door Box Chime Pattern
    Set the chime pattern (1-3) for each Door Box. In 124i, you can only choose chime 1.
    Related Features
    Paging, External
    If a PGDU PCB has a Door Box connected, you cannot use that port for External Paging.
    Operation
    To call a Door Box:
    Keyset
    1. Press idle CALL key.
    2. Dial 802.
    3. Dial Door Box Number (1-8).
    Single Line 2500 Type
    1. Lift handset.
    2. Dial 802.
    3. Dial Door Box Number (1-8).
    To activate the Door Box strike:
    Keyset
    1. While talking to the Door Box, press the Flash key.
    Single Line 2500 Type
    1. While talking to the Door Box, hookflash.
    To answer a Door Box chime:
    1. Lift handset.
    Features D-M
    Door Box
    92000SWG08   Issue 1-0FEATURES   277 
    						
    							Dual Line Appearance
    Description
     124i Available. 384i Available.
    Each keyset has two line appearance keys (CALL1 and CALL2) for placing and answering calls.  These line ap-
    pearance keys, assigned to the extension’s number, simplify operations for busy users.  For example, the user
    can easily process a new call on one appearance with a call in progress on the other.
    Conditions
    None
    Default Setting
    Enabled.
    Programming
    None
    Related Features
    Off Hook Signaling
    Off Hook Signaling rings an extension’s second line appearance when the first appearance is busy.
    Operation
    None
    Features D-M
    Dual Line Appearance
    278   FEATURES92000SWG08  Issue 1-0 
    						
    							E911 Compatibility
    Description
     124i Available — Requires system soft-
    ware Base and EXCPRU 4.02 or
    higher. 384i Available — Requires system
    software 3.07.10 or higher.
    E911 Compatibility ensures that emergency calls always get through. If an emergency occurs, a user simply
    goes to any phone, lifts the handset and dials 911. The system’s built-in E911 compatibility places the emer-
    gency call even if the user forgets to dial an access code or press a line key. The E911 capabilities include:
    •Attendant Notification
    The attendant receives a notification each time a co-worker dials an emergency 911 call. This notification
    is the co-worker’s name and number display optionally accompanied by an audible alarm. Notification
    occurs regardless of whether the attendant is idle or busy on a call. You can optionally extend this capabil-
    ity to other supervisory extensions as well.
    •Emergency Routing
    When an extension user dials 911, the system can automatically find a trunk for the call. The system can
    choose a route to which the user normally does not have access. If all normal routes are busy, the system
    can even disconnect an active call and place the emergency call. E911 Compatibility uses the flexibility
    of the Automatic Route Selection Call Route Options to route 911 emergency calls (even in systems in
    which ARS is not enabled).
    •Compatibility with Customer Provided E911 Equipment
    The system can automatically send a 911 call to customer-provided E911 equipment (such as the Proctor
    911 ANI-LINK System II). The E911 equpment will intercept the call, dial emergency service and pro-
    vide the caller’s extension number to the emergency personnel.
    Conditions
    None
    Default Setting
    Disabled.
    Features D-M
    E911 Compatibility
    92000SWG08   Issue 1-0FEATURES   279 
    						
    							Programming
    Start
    When a user dials 911,
    should the attendant and
    supervisors see the E911
    alarm display (i.e., users
    name and number)?
    In 0419:8, enter 1.Yesin 0419:8, enter 0.No
    When the E911 alarm
    displays, should the
    attendant and
    supervisors also hear an
    audible alarm?
    In 0419:9, enter 1.YesIn 0419:9, enter 0.No
    Does the default
    alarm duration (60
    seconds) meet the
    site requirements?
    When an alarm is
    sounding, should the
    user be able to dial
    886 to turn it off?
    Change 0414:8
    to meet the sites
    requirements.No
    Yes
    In 0419:10, enter 1.
    In 0419:10, enter 0.
    No
    Yes
    To change the code,
    modify 0514:62.
    In 1005, assign
    Class of Service
    to extensions.
    Should extension users
    have to enter a trunk
    access code (e.g., 9)
    before dialing 911?
    In 0420:1, enter 1.NoIn 0420:1, enter 0.Yes
    Continued
    on next
    page.
    An extension user can
    just lift the handset and
    dial 911.
    Features D-M
    E911 Compatibility
    280   FEATURES92000SWG08  Issue 1-0 
    						
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