Nitsuko 124i/384i Software Manual
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Programming (Cont’d) ➣ 0406 - COS Options, Item 47: Memo Dial In an extension’s Class of Service, enable (1) or disable (0) an extension’s ability to use Memo Dial. ➣1005 - Class of Service Assign a Class Of Service (1-15) to an extension. ➣1006 - Programming Function Keys Assign a function key for Memo Dial (code 1015). Related Features Last Number Redial Quickly redial the last outside number dialed. Save Number Dialed Save the last outside number dialed. Single Line Telephones Memo Dial is not available at single line telephones. Operation To store a number while you are on a call: 1. While on a call, press Memo Dial key (PGM 1006 or SC 851: 1015). 2. Dial number you want to store. 3. Press Memo Dial key again and continue with conversation. To call a stored Memo Dial number: 1. Do not lift the handset. 2. Press Memo Dial key (PGM 1006 or SC 851: 1015). 3. Press idle CALL key The stored number dials out only if you store a trunk access code before the number. OR Press line key. The stored number dials out. To check to see the stored Memo Dial number: 1. Do not lift handset. 2. Press Memo Dial key (PGM 1006 or SC 851: 1015). The stored number displays. To cancel (erase) a stored Memo Dial number: 1. Press idle CALL key. 2. Press Memo Dial key (PGM 1006 or SC 851: 1015). Features D-M Memo Dial 92000SWG08 Issue 1-0FEATURES 361
Message Waiting Description 124i Available. 384i Available. - Single line telephones can leave and cancel Messages Waiting. Single line telephones cannot receive Messages Waiting.- Single line telephones can leave, cancel and receive Messages Waiting. Prior to system software 3.02, single line telephones cannot receive a Message Waiting - COS control for reminder messages requires system software 2.13 Base, 2.18 EXCPRU or higher.- COS control for reminder messages requires system software 3.04 or higher. An extension user can leave a Message Waiting indication at a busy or unanswered extension requesting a return call. The indication is a flashing MW lamp at the called extension and a steadily lit MW lamp on the calling ex- tension. Answering the Message Waiting automatically calls the extension which left the indication. Message Waiting ensures that a user will not have to recall an unanswered extension. It also ensures that a user will not miss calls when their extension is busy or unattended. Additionally, Message Waiting lets extension users: •View and selectively answer messages left at their extension (display keyset only) •Cancel all messages left at their extension •Cancel messages they left at other extensions An extension user can leave Messages Waiting at any number of extensions. Also, any number of extensions can leave a Message Waiting at the same extension. A periodic VAU announcement may remind users that they have Messages Waiting. Conditions Reminder messages require a Voice Announce Unit (VAU Module). Default Setting Enabled. Features D-M Message Waiting 362 FEATURES92000SWG08 Issue 1-0
Programming ➣ 0406 - COS Options (Part A), Item 15: Message Waiting In an extension’s Class of Service, enable (1) or disable (0) an extension’s ability to leave Messages Waiting. ➣0419 COS Options (Part B), Item 3: VAU Reminder Message Enable (1) or disable (0) the VAU Reminder Messages. ➣1005 - Class of Service Assign a Class Of Service (1-15) to an extension. ➣(384i Only) 1021 - Hotel Telephone Setup Enter 1 for this option if Single Line Telephone should be able to receive Messages Waiting. ➣1006 - Programming Function Keys Assign a function key for Message Waiting (code 1023). Stop Start Should extension be able to leave a Message Waiting?In 0406:15, enter 1.In 0406:15, enter 0. Should single line set be able to receive Messages Waiting?In 1021, enter 1.In 1021, enter 0. Should extension hear periodic reminder message?In 0419:3, enter 1.In 0419:3, enter 0. In 1005, assign Class of Service to extensions. Should extension have one-button access to Message Waiting?In 1006, assign a function key for Message Waiting (code 1023).In 1006, do not assign a function key for Message Waiting (code 1023). YesNo YesNo YesNo YesNo Features D-M Message Waiting 92000SWG08 Issue 1-0FEATURES 363
Related Features Handsfree Answerback/Forced Intercom Ringing When a user responds to a Message Waiting, the system does not cancel the Message Waiting indication if the called party uses Handsfree Answerback. The system cancels the indication only if the called party lifts the handset or presses SPK. Programmable Function Key A Message Waiting key simplifies this feature’s operation. Single Line Telephones If the single line set has a Message Waiting lamp, you must install an ASTU/MW PCB and a Message Wait Power Supply PCB. Voice Announce Unit Reminder messages require a Voice Announce Unit (VAU) Module. Programming (Cont’d) Operation To leave a Message Waiting: 1. Call busy or unanswered extension. 2. Dial 0 or press Message Waiting key (PGM 1006 or SC 851: 1023) 3. Press SPK to hang up. Your MW LED lights. To answer a Message Waiting: When you have a message, your MW LED flashes fast. 1. Press idle CALL key and dial *0 OR Press Message Waiting key (PGM 1006 or SC 851: 1023). If the called extension doesn’t answer, dial 0 or press your Message Waiting key to automat- ically leave them a message. Normally, your MW LED goes out. If it continues to flash, you have new messages in your Voice Mail mailbox or a new General Message. Go to To check your messages below. To cancel all your Messages Waiting: This includes messages you have left for other extensions and messages other extension have left for you. 1. At keyset, press idle CALL key. OR At single line telephone, lift handset. 2. Dial 873. 3. Press SPK to hang up. Features D-M Message Waiting 364 FEATURES92000SWG08 Issue 1-0
Operation (Cont’d) To cancel the Messages Waiting you have left at a specific extension: 1. At keyset, press idle CALL key. OR At single line telephone, lift handset. 2. Dial 871. 3. Dial number of extension you don’t want to have your messages. 4. Press SPK to hang up. To check your messages: 1. Press CHECK 2. Dial *0. You can have any combination of the message types in the table below on your phone. If you see. . . You have. . . VOICE MESSAGE n MESSAGESNew messages in your Voice Mail mailbox CHECK MESSAGE VAU GENERAL MESSAGENot listened to the current General Message CHECK MESSAGE (name)Message Waiting requests left at your phone by your co-workers 3. Press VOL or VOL to scroll through your display. 4. When you find the message you want to answer, press CALL1. You’ll either: Go to your Voice Mail mailbox. Listen to the new General Message. Automatically call the extension that left you a Message Waiting. Features D-M Message Waiting 92000SWG08 Issue 1-0FEATURES 365
Microphone Cutoff Description 124i Available. 384i Available. Microphone Cutoff lets a keyset user turn off their phone’s handsfree or handset microphone at any time. When activated, Microphone Mute prevents the caller from hearing conversations in the user’s work area. The user may turn off the microphone while their telephone is idle, busy on a call or ringing. The microphone stays off until the user turns it back on. Conditions None Default Setting •Enabled (using MIC key). Programming No YesIn 1006, do not program a Microphone Cutoff key (code 1026).In 1006, program a Microphone Cutoff key (code 1026).Should extension have a Microphone Cutoff key for Handset Microphone Cutoff? Stop In 1005, assign Class of Service to extensions.Yes No In 0406 Item 73, enter 0.In 0406 Item 73, enter 1. Should extension be able to use Microphone Cutoff? Start Features D-M Microphone Cutoff 366 FEATURES92000SWG08 Issue 1-0
Programming (Cont’d) ➣ 0406 - COS Options, Item 73: Microphone Cutoff In an extension’s Class of Service, enable (1) or disable (0) an extension’s ability to use Microphone Cutoff. ➣1005 - Class of Service Assign a Class Of Service (1-10 in 124i, 1-15 in 384i) to an extension. ➣1006 - Programmable Function Keys If an extension needs handset microphone cutoff, program a Microphone Cutoff key (code 1026). Related Features Handsfree Answerback/Forced Intercom Ringing Microphone Cutoff does not operate if the user calls another extension and the called extension responds without lifting the handset or pressing SPK. With Microphone Cutoff enabled, Handsfree Answerback callers to an extension hear a single beep (instead of two). Programmable Function Keys Handset Microphone Cutoff requires a uniquely programmed function key. Single Line Telephones Single line telephones cannot use Microphone Cutoff. Operation To mute your telephone’s handset or Handsfree microphone while on a call: 1. Press MIC. This only turns off the Handsfree microphone. OR Press Microphone Cutoff key (PGM 1006 or SC 851: 1026). This turns off both the handset and Handsfree microphone. To turn your telephone’s microphone back on: 1. Press MIC. Use MIC only if you pressed it initially to turn off your Handsfree microphone. OR Press Microphone Cutoff key (PGM 1006 or SC 851: 1026). Use the Microphone Cutoff key only if you pressed it initially to turn off your handset or Handsfree microphone. Features D-M Microphone Cutoff 92000SWG08 Issue 1-0FEATURES 367
Multiple Directory Numbers / Call Coverage Description 124i Available. 384i Available. - In Base 4.02 and EXCPRU 4.02 and higher, a Call Coverage key will flash when the covered extension has a second call waiting.- In system software 3.07.10 and higher, a Call Coverage key will flash when the covered extension has a second call waiting. Multiple Directory Numbers let a keyset have more than one extension number. Calls can route to the keyset’s installed number or to the keyset’s virtual extension Multiple Directory Number key. This helps users identify incoming calls. For example, an extension installed at 304 (Sales) could have a virtual extension for 460 (Serv- ice). Calls to 304 ring the extension normally. Calls to 460 ring the Multiple Directory Number key. This lets the user at extension 304 differentiate Sales calls from Service calls. Call Coverage A keyset can have Multiple Directory Number keys set up as Call Coverage keys for co-worker’s extensions. The Call Coverage key lights when the co-worker’s extension is busy and flashes slowly when the co-worker has an incoming call. The Call Coverage key can ring immediately when a call comes into the covered extension, ring after a delay or not ring at all. In addition, the keyset user can press the Call Coverage key to intercept their co-worker’s incoming call. The user can also go off hook and press the Call Coverage key to call the covered ex- tension. If the covered extension is busy and they receive a second call, the covering extension’s Call Coverage key will flash. The user just presses the flashing key to pick up the call. A keyset can have Multiple Directory Number/Call Coverage keys for may different extensions and virtual ex- tensions. In addition, co-workers can share the same Multiple Directory Numbers. For example, everyone in the Service Department could have a key for the Sales Department’s virtual extension. Conditions (A.) More than one extension can share the same Multiple Directory Number. (B.) An extension can have more than one Multiple Directory Number (limited only by the number of avail- able function keys). Default Setting Disabled. Features D-M Multiple Directory Numbers / Call Coverage 368 FEATURES92000SWG08 Issue 1-0
Programming Start In 0502, assign unused extension numbers (e.g., 700) to virtual extension ports (73-96 in 124i, 257-384 in 384i). Should extension have function key appearance for Multiple Directory Number?In 1006, assign function key for Multiple Directory Number (code 1036 + virtual or covered ports extension number).In 1006, do not assign a function key for Multiple Directory Number (code 1036). In 1016, select the Multiple Directory Number function key and enter 1.Should Multiple Directory Number key ring? Continued on next page (B). Should key have Delayed or Immediate Ringing?In 1028, enter the Multiple Directory Number function key and enter 0.In 1028, enter the Multiple Directory Number function key and enter 1. Is the Delayed Ringing Interval (normally 10 seconds) adequate?In 0414 Item 5, enter a new Delayed Ringing Interval. Continued on next page (A). YesNo Stop Yes No ImmediateDelayed No Yes Skip this step if your are programming Call Coverage keys. Features D-M Multiple Directory Numbers / Call Coverage 92000SWG08 Issue 1-0FEATURES 369
Programming (Cont’d) Continued from previous page (A).Continued from previous page (B). Do you want an extensions Multiple Directory Number keys to ring with unique tones?In 1016, select the Multiple Directory Number function key and enter 0.In 1018, assign one of four ring tones to each extension and virtual extension port that appears under a Multiple Directory Number key. Do you want to change the ringing priority of simultaneous ringing Multiple Directory Number calls? In 1019, change the priority of the Multiple Directory Number ring tones. Stop Yes Yes No No Features D-M Multiple Directory Numbers / Call Coverage 370 FEATURES92000SWG08 Issue 1-0