Nitsuko 124i/384i Software Manual
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Related Features Alphanumeric Display/Call Timer If the trunk name seize display is enabled in programming (Program 0406: Item 37=1), Call Timer starts automatically after the user places a trunk call. Disabling the trunk name seize display (Program 0406:Item 37=0) also disables the Call Timer. Dial Tone Detection Refer to this feature for the specifics on how the system handles Dial Tone Detection. Handsfree With Automatic Handsfree, an extension user can press a line key to place a trunk call without first lifting the handset or pressing SPK. Users without Automatic Handsfree can preselect a line key before lifting the handset or pressing SPK. Loop Keys Loop keys simplify placing Central Office Calls. Programmable Function Keys Line keys and loop keys simplify placing outside calls. Tenant Service An extension user cannot place calls on another tenant’s trunks. The user can, however, receive trunk calls transferred from another tenant group. Operation To place a call over a trunk group: 1. At keyset, press idle CALL key OR At single line set, lift handset. 2. Dial 804. 3. Dial line group number (1-9, 01-99 or 001-128). 4. Dial number. OR 1. At keyset, press trunk group key (PGM 1006 or SC 851: 1012 + group). Also see the Loop Keys feature. 2. Dial number. To place a call using Trunk Group Routing: 1. At keyset, press idle CALL key. OR At single line set, lift handset. 2. Dial 9. If your system has an Alternate Trunk Route Access code, you may dial that instead. 3. Dial number. OR 1. At keyset, press Trunk Group Routing key (PGM 1006 or SC 851: 1011). Also see the Loop Keys feature. 2. Dial number. Features B-D Central Office Calls, Placing 92000SWG08 Issue 1-0FEATURES 161
Operation (Cont’d) To place a call over a specific trunk: 1. At keyset, press idle CALL key. OR At single line set, lift handset. 2. Dial #9. 3. Dial line number (e.g., 005 for line 5). 4. Dial number. OR 1. At keyset, press line key (PGM 1006 or SC 851: 0001 to 0128). 2. Also see the Loop Keys feature. 3. Dial number. Features B-D Central Office Calls, Placing 162 FEATURES92000SWG08 Issue 1-0
Class of Service Description 124i Available — 10 Classes of Service and 96 extension/virtual extension ports. 384i Available — 15 Classes of Service in each Tenant Group and 384 extension/virtual extension ports. - An extension’s Class of Service cannot be changed via a Service Code.- In system software 3.07.31 or higher, an extension’s Class of Service can be changed via Service Code 177. Class of Service (COS) sets various features and dialing options (called items) for extensions. The system allows any number of extensions to share the same Class of Service. An extension can have a different Class of Service for each of the Night Service modes. This lets you program a different set of dialing options for daytime opera- tion, nighttime operation and even during lunch breaks. An extension’s Class of Service can be changed in sys- tem programming or via a Service Code (normally 177). Conditions None Default Setting •(384i Only) The attendant (port 01/extension 301) has Class of Service 15 in all Night Service modes. All other extensions have Class of Service 1 in all Night Service modes. •(124i Only) The attendant (port 01/extension 301) has Class of Service 10 in all Night Service modes. All other extensions have Class of Service 1 in all Night Service modes. •See the charts beginning on page 2 for the default settings of the individual options. If changing Class of Service via Service Code: •The password required to change Class of Service via Service Code 177 is 0000 (Program 0202 Item 1 = 0000). •An extension can use Service Code 177 to change another extension’s Class of Service (Program 0406 Item 71 = 1). •An extension automatically blocks another extension’s attempt to change their Class of Service via Serv- ice Code 177 (Program 0419 Item 19 = 0). •The default Service Code for this option is 177 (Program 0514 Item 67 = 177). Features B-D Class of Service 92000SWG08 Issue 1-0FEATURES 163
Programming Start Do you want to change a Class of Service option?StopRefer to the COS Options chart on the following page. Find the COS option (item) on the chart and review the associated feature.In 0406 and 0419, change the data for the option as required. In 1005, assign Class of Service to extensions. Start Yes Should an extension be able to dial a Service Code to change an extensions Class of Service?In 0406:71, enter 1. This also lets an extension set the system Time and Date.Yes Is the default password (0000) for changing Class of Service OK?In 0202:1, change the Time and Date and MOH Password.No Should extension allow another user to change its COS via Service Code 177? In 0419:19, enter 1.In 0419:19, enter 0.YesNo Yes Do you want to use a Service Code other than 177 to change an extensions COS? No In 0514:67, enter a new Changing Class of Service Service Code.Yes In 0406:71, enter 0. This also prevents an extension from changing the system Time and Date. No Features B-D Class of Service 164 FEATURES92000SWG08 Issue 1-0
Programming (Cont’d) ➣ 0406 - Class of Service Options (Part A) 0419 - Class of Service Options (Part B) Set the options in a Class of Service. ➣1005 - Class of Service Assign a Class Of Service (1-15 in 384i, 1-10 in 124i) to extensions. Any Class of Service assignments you changing using Service Code 177 (see below) automatically update this program. If changing Class of Service via Service Code: ➣0202 - Setting User Passwords, Item 1: Time and Date and MOH Password Use this option to set the password a user dials (normally 0000) when using Service Code 177 to change an extension’s Class of Service. ➣0406 - Class of Service Options (Part A), Item 71: Time and Date Use this option to enable (1) or disable (0) an extension’s ability to use Service Code 177 to change an exten- sion’s Class of Service. This option also controls an extension’s ability to set the system Time and Date. ➣0419 - Class of Service Options (Part B), Item 19: Allow Station COS to be Changed Use this option to permit (1) or block (0) another extension from changing this extension’s Class of Serv- ice via Service Code 177. ➣0514 - Service Code Setup (Part B): Item 67: Changing Class of Service If required, use this option to change the Service Code a user dials to change an extension’s Class of Serv- ice. Class of Service Options (Part A), Program 0406 Item Name This option... Is used with...Default 384i COS 1-14 124i COS 1-9384i COS 15 124i COS 10 1 Flash for Single Line Telephones Enables/disables Flash for single line (500/2500 type) telephones Flash 1 (Enabled) 2Manual Night Service EnableEnables/disables an extension’s ability to use manual Night Service Switching Night Service 0 (Disabled) 1 (Enabled) 3 Long Conversation AlarmEnables/disables the Warning Tone for Long Conversation (not for SLTs)Warning Tone for Long Conversation(384i) (Disabled [0] 3.05. or higher. Enabled [1] prior to 3.05) (124i) 0 (Disabled) 4Call Forwarding/DND Override Enables/disables an extension’s ability to use Call Forwarding/DND OverrideCall Forwarding/DND Override 1 (Enabled) 5 Off Hook Signaling ReceiveAllows/prevents an extension busy on a call from receiving off-hook signalingOff-Hook Signaling 0 (Disabled) 1 (Enabled) 6 Automatic Off Hook SignalingAllows an extension to manually (0) or automatically (1) send off hook signals to a busy extension.Off-Hook Signaling 0 (Manual)1 (Automatic) 7 Data Privacy Enables/disables an extension’s ability to switch privacy at their extension Privacy 1 (Enabled) Features B-D Class of Service 92000SWG08 Issue 1-0FEATURES 165
Class of Service Options (Part A), Program 0406 Item Name This option... Is used with...Default 384i COS 1-14 124i COS 1-9384i COS 15 124i COS 10 8 Group Call Pickup (Within Group)Enables/disables Group Call Pickup for calls ringing an extension’s own Pickup Group (Service Code *#)Group Call Pickup 1 (Enabled) 9 Group Call Pickup (Another Group)Enables/disables Group Call Pickup for calls ringing outside a group (Service Code 869)Group Call Pickup1 (Enabled) 10 Group Call Pickup for Specific Group Enables/disables Group Call Pickup for calls ringing a specific group (Service Code 868) Group Call Pickup1 (Enabled) 11 Unscreened Transfer Enables/disables an extension’s ability to use Unscreened Tran sferTransfer 1 (Enabled) 12 Do Not Disturb Enables/disables an extension’s ability to use Do Not DisturbDo Not Disturb 1 (Enabled) 0 (Disabled) 13 Intercom Abandoned Call DisplayEnables/disables an extension’s Intercom Abandoned Call displayIntercom Abandoned Call Display1 (Enabled) 14 Meet Me Conference and PagingEnables/disables an extension’s ability to use Meet Me Conference and Paging Meet Me Conference Meet Me Paging 1 (Enabled) 15 Message Waiting Enables/disables an extension’s ability to leave Messages WaitingMessage Waiting 1 (Enabled) 16 Conference Enables/disables an extension’s ability to initiate a Conference or Meet Me Conference Conference Meet Me Conference 1 (Enabled) 17 Voice Call ConferenceEnables/disables an extension’s ability to initiate a Voice Call ConferenceVoice Call Conference1 (Enabled) 18 Storing Abbreviated Dialing EntriesEnables/disables an extension’s ability to store Abbreviated Dialing numbers Abbreviated Dialing 1 (Enabled) 19 Common Abbreviated Dialing Enables/disables an extension’s ability to use Common Abbreviated DialingAbbreviated Dialing1 (Enabled) 20 Group Abbreviated DialingEnables/disables an extension’s ability to use Group Abbreviated DialingAbbreviated Dialing1 (Enabled) Features B-D Class of Service 166 FEATURES92000SWG08 Issue 1-0
Class of Service Options (Part A), Program 0406 Item Name This option... Is used with...Default 384i COS 1-14 124i COS 1-9384i COS 15 124i COS 10 21 Department Group Step Calling Enables/disables an extension’s ability to use Department Group Step CallingDepartment Group Step Calling1 (Enabled) 22 External Paging Enables/disables an extension’s ability to make an External PagePaging, External 1 (Enabled) 23 Call Forwarding (Both Ringing)Enables/disables an extension’s ability to activate Call Forwarding with Both Ringing (Service Code *27)Call Forwarding 1 (Enabled) 24 Extension Camp On /Callback Enables/disables an extension’s ability to dial Service Code 2 for a Camp On or Callback Call Waiting / Camp On Callback1 (Enabled) 25 Trunk Queuing (Camp On)Enable/disable an extension’s ability to Camp On to a busy trunkTrunk Queuing 1 (Enabled) 26 Call Forwarding with Follow MeEnables/disables an extension’s ability to initiate Call Forwarding with Follow MeCall Forwarding with Follow Me1 (Enabled) 27 Alarm Enables/disables an extension’s ability to set an alarm Alarm 1 (Enabled) 28 DSS Console Alternate AnswerEnables/disables an extension’s ability to use DSS Console Alternate AnswerDirect Station Selection (DSS) Console1 (Enabled) 29 Long Toll Call Alert TBD TBD 1 (Enabled) 30 Call Transfer TBD TBD 1 (Enabled) 31 Call Forward When BusyEnables/disables an extension’s ability to use Call Forward When Busy (Service Code *22) Call Forwarding 1 (Enabled) 32 Call Forwarding When UnansweredEnables/disables an extension’s ability to use Call Forward When Unanswered (Service Code *26)Call Forwarding 1 (Enabled) 33 Toll Restriction OverrideEnables/disables Toll Restriction Override (Service Code 875)Toll Restriction Override1 (Enabled) 0 (Disabled) 34 Transfer Without Holding Enables/disables an extension’s ability to use Transfer Without Holding Transfer 0 (Disabled) 35 Group Hold Initiate Enables/disables an extension’s ability to initiate a Group HoldHold 1 (Enabled) Features B-D Class of Service 92000SWG08 Issue 1-0FEATURES 167
Class of Service Options (Part A), Program 0406 Item Name This option... Is used with...Default 384i COS 1-14 124i COS 1-9384i COS 15 124i COS 10 36 Group Hold Answer Enables/disables an extension’s ability to pick up a call on Group Hold Hold 1 (Enabled) 37 Trunk Name Display, SeizingEnables/disables the displaying of a trunk’s name/number when the user seizes the trunk Central Office Calls, Placing Name Storing 1 (Enabled) 38 Trunk Name Display, Incoming Enables/disables the displaying of a trunk’s name/number when the trunk is ringing Central Office Calls, Answering Name Storing1 (Enabled) 39 Extension Name Display, AnswerEnables/disables the displaying of the incoming Intercom caller’s name/number after answer Intercom Name Storing1 (Enabled) 40 Intercom Name Display, Incoming Enables/disables the pre-answer display of the incoming Intercom caller’s name and number Intercom Name Storing1 (Enabled) 41 Extension Ringdown Enables/disables Ringdown Extension for extensions with this COS Ringdown Extension 0 (Disabled) 42 Transfer Display Enables/disables an extension’s incoming Transfer pre-answer displayTransfer 1 (Enabled) 43 Not used 44 Barge In Mode Enables the extension’s Barge In speech mode (0) or Monitor mode (1).Barge In 0 (Speech) 45 Changing the Music on Hold To n e Enable/disable an extension’s ability to change the Music on Hold toneMusic on Hold 0 (Disabled) 1 (Enabled) 46 Call Timer Enable/disable an extension’s Call TimerCall Timer 1 (Enabled) 47 Memo Dial Enable/disable an extension’s ability to use Memo DialMemo Dial 1 (Enabled) 48 Last Number Redial Enable/disable an extension’s ability to use Last Number RedialLast Number Redial 1 (Enabled) 49 Save Number Redial Enable/disable an extension’s ability to use Save Number Dial Save Number Dial1 (Enabled) Features B-D Class of Service 168 FEATURES92000SWG08 Issue 1-0
Class of Service Options (Part A), Program 0406 Item Name This option... Is used with...Default 384i COS 1-14 124i COS 1-9384i COS 15 124i COS 10 50 Dial Number PreviewEnable/disable an extension’s ability to use Dial Number PreviewDial Number Preview1 (Enabled) 51 Group Call Pickup Information DisplayEnable/disable an extension’s Group Call Pickup displayGroup Call Pickup1 (Enabled) 52 Internal Paging Enable/disable an extension’s ability to use Internal Paging Paging, Internal 1 (Enabled) 53 Background Music Enable/disable an extension’s ability to turn Background Music on and off (Service Code 825)Background Music1 (Enabled) 54 Room Monitor, Initiating ExtensionEnable/disable an extension’s ability to initiate Room Monitor Room Monitor 0 (Disabled) 55 Room Monitor, Extension Being MonitoredEnable/disable an extension’s ability to be monitoredRoom Monitor 0 (Disabled) 56 Dial Pad Confirmation Tone Allow/prevent an extension from enabling/disabling the Dial Pad Confirmation Tone Dial Pad Confirmation To n e 0 (Prevented) 57 Continued Dialing Enable/disable an extension’s ability to use Continued Dialing Continued Dialing 1 (Enabled) 58 ISDN Connected Line IdentificationRefer to the PRI Manual (P/N 92000PRI**) or the BRI Manual (92000BRI**) 59 Selectable Ring Tone SelectionEnable/disable an extension’s ability to change the incoming ring tones Selectable Ring To n e s 1 (Enabled) 60 Not used 61 Intercom Calls Enable/disable Intercom calling for the extensionIntercom 1 (Enabled) 62 Trunk Calls Enable/disable trunk calling for the extensionCentral Office Calls, Placing 1 (Enabled) 63 Group Call Pickup Enable/disable an extension’s ability to pick up a call ringing into a Pickup Group (Service Codes *# and 868)Group Call Pickup1 (Enabled) 64 Department Calling Enable/disable an extension’s ability to call a department number Department Calling1 (Enabled) 65 Barge In, Initiate Enables/disables Barge In at initiating extensionBarge In 1 (Enabled) Features B-D Class of Service 92000SWG08 Issue 1-0FEATURES 169
Class of Service Options (Part A), Program 0406 Item Name This option... Is used with...Default 384i COS 1-14 124i COS 1-9384i COS 15 124i COS 10 66 Barge In, Receive Blocks/allows Barge In at the receiving extension Barge In 1 (Allowed) 67 Secretary Call Enables/disables an extension’s ability to use Secretary CallSecretary Call 1 (Allowed) 68 Setting Handsfree Answerback and Forced Intercom Ringing Allows/prevents an extension from enabling Handsfree Answerback or Forced Intercom Ringing for their incoming Intercom calls Handsfree Answerback / Forced Intercom Ringing1 (Allowed) 69 Programmable Function Key ProgrammingEnables/disables an extension’s ability to program their function keysProgrammable Function Keys1 (Enabled) 70 DCI Auto Answer Enables/disables an extension’s ability to set the DCI Auto Answer Mode (Service Code 883)Data Communications 1 (Enabled) 71 Time and Date Enables/disables an extension’s ability to set the Time and Date and an extension’s Class of Service via Service Code 177.Time and Date Class of Service1 (Enabled) 72 Switching from Handsfree Answerback to Forced Intercom Ringing Enables/disables an extension’s ability to force Handsfree Answerback or Forced Intercom Ringing for outgoing Intercom calls Handsfree Answerback / Forced Intercom Ringing1 (Enabled) 73 Microphone Cutoff Enables/disables and extension’s ability to use Microphone Cutoff Microphone Cutoff1 (Enabled) 74 Repeat Redial Enables/disables an extension’s ability to use Repeat RedialRepeat Redial 1 (Enabled) 75 Selectable Display MessagingEnables/disables an extension’s ability to use Selectable Display MessagingSelectable Display Messaging 1 (Enabled) 76 Automatic On Hook Transfer Enables/disables an extension’s ability to use Automatic On Hook Transfer Transfer 1 (Enabled) 77-79 Not used 80 ISDN Calling Party NumberRefer to the PRI Manual (P/N 92000PRI**) or the BRI Manual (92000BRI**) 81,82 Not used Features B-D Class of Service 170 FEATURES92000SWG08 Issue 1-0