Nitsuko 124i/384i Software Manual
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Programming (Cont’d) ➣ 0401 - Tenant Group Options, Part A, Item 11: Off Hook Signaling Mode Off Hook Signaling Mode interacts with Voice Over according to the following chart: 0401 Setting When called extension is . . . The calling extension . . . 0 Busy on a handset call with the second channel idle Voice Announces to the second channel Busy on a handset call with the second channel busyHears busy tone and cannot Vo i c e O v e r Busy on a handsfree call with the second channel idleHears Voice Over tone and can initiate a Voice Over Busy on a handsfree call with the second channel busy Hears busy tone and cannot Vo i c e O v e r 1 Busy on a handset call with the second channel idle Rings second channel but hears Voice Over tone and can initiate a Voice Over Busy on a handset call with the second channel busyBusy tone and cannot voice over Busy on a handsfree call with the second channel idleHears Voice Over tone and can initiate Voice Over Busy on a handsfree call with the second channel busyHears busy tone and cannot initiate Voice Over ➣0406 - COS Options, Item 6: Off-Hook Signals (Receiving) In an extension’s Class of Service, enter 1 if you want callers to a busy extension to hear Voice Over (busy/ring) tone. Enter 0 if you want callers to hear busy tone. (The caller must then dial 7 to hear Voice/Over tone.) ➣0406 - COS Options, Item 100: Voice Over Initiate In an extension’s Class of Service, enable (1) or disable (0) the extension’s ability to initiate Voice Over. ➣0406 - COS Options, Item 101: Voice Over Receive In an extension’s Class of Service, enable (1) or disable (0) and extension’s ability to receive Voice Over. If disabled, extension will never receive Voice Over. ➣1005 - Class of Service Assign a Class of Service (1-15) to an extension. ➣1006 - Programming Function Keys Assign a function key for Voice Over (code 1057). Features N-Z Voice Over 92000SWG08 Issue 1-0FEATURES 601
Related Features Conference An extension user cannot Voice Over to another extension user in a Conference. Off Hook Signaling When a user calls an extension busy on a call, they can send an off hook signal indicating they are trying to get through. Programmable Function Keys Answering a Voice Over requires a uniquely programmed Voice Over key. Single Line Telephones Single line telephones can only initiate Voice Over. Tr a n s f e r If you place a call on Hold and then Voice Over to a busy extension, the call on Hold will not Transfer to the busy party when you end the Voice Over. Operation To initiate a Voice Over to a busy extension: You can only leave a Voice Over if you hear Voice Over (busy/ring) tone. If you hear busy in- stead, you may be able to dial 7 and hear Voice Over (busy/ring) tone. 1. Dial 6. OR Press Voice Over key (PGM 1006 or SC 851: 1057) You hear an alert tone and the Voice Over key flashes. You can talk to the called party after the alert tone ends. To respond to a Voice Over alert tone to your extension: You can only respond if you have a Voice Over key. 1. Press and hold flashing Voice Over key. The Voice Over key lights steadily (green) and you can talk to the interrupting party. You cannot respond by dialing the Voice Over Service Code (6). To return to your original call: 1. Release Voice Over key. Your Voice Over key flashes when you are talking to your original call. To switch between your original call and the interrupting party, just keep pressing the Voice Over key. Features N-Z Voice Over 602 FEATURES92000SWG08 Issue 1-0
Volume Controls Description 124i Available. 384i Available. Each keyset user can control the volume of incoming ringing, splash tone, Paging, Background Music, Handsfree and your handset. Some keysets have two separate volume controls: a slide switch on the left side for ringing and tones, and volume buttons for Background Music, Paging, Handsfree and the handset. Other keysets consolidate all adjustments into the volume buttons. In either case, the user can adjust these volumes anytime while on a call or when their phone is idle. The users should set the volumes for their most confortable levels. Conditions None Default Setting Enabled. Programming None Related Features None Operation To adjust the volume of incoming ringing and splash tone: 1. Slide volume control switch. OR Press VOL or VOL (if the phone doesn’t have a control switch). To adjust the volume of incoming Paging announcements, Handsfree, the handset or Background Music: 1. Press VOLUME or VOLUME . You can press the volume keys while on a call or when your phone is idle. Features N-Z Volume Controls 92000SWG08 Issue 1-0FEATURES 603
Warning Tone For Long Conversation Description 124i Available — 384i Available. The system can broadcast warning tones to a trunk caller warning them that they have been on the call too long. The tones are just a reminder -- the user can disregard the tones and continue talking if they choose. The outside caller does not hear the warning tones. In addition, warning tones do not occur for Intercom calls and incoming trunk calls. Warning tones are not available to analog single line telephone (SLT) users. There are two types of warning tones: Alarm Tone 1 and Alarm Tone 2. Alarm Tone 1 is the first set of tones that occur after the user initially places a trunk call. Alarm Tone 2 broadcasts periodically after Alarm Tone 1 as a continued reminder. Each alarm tone consists of three short beeps. Conditions None Default Setting Disabled. Programming Refer to the Programming Flowchart on the following page. ➣0405 - System Timers (Part A), Timer 24: Long Conversation Alarm 1 After a user places a trunk call, the system sends the first warning tone to their extension after this inter- val (0-64800 seconds). ➣0405 - System Timers (Part A), Timer 25: Long Conversation Alarm 2 After hearing the first warning tone, the system sends additional warning tones after this interval (0- 64800 seconds). The warning tones continue, spaced by this interval, until the user hangs up. ➣0406 - COS Options, Item 3: Long Conversation Alarm In an extension’s Class of Service, enable (1) or disable (0) Warning Tone for Long Conversation. ➣1005 - Class of Service Assign a Class Of Service (1-15) to an extension. Features N-Z Warning Tone For Long Conversation 604 FEATURES92000SWG08 Issue 1-0
Programming (Cont’d) No Yes In Program 0405 Timer 25, enter 0.In Program 0405 Timer 25, enter the Long Conversation Alarm 2 interval (1-64800 seconds).Do you want to disable just Long Conversation Alarm 2? Entering 0 disables the timer - which also disables Long Conversation Alarm 2.No Yes Stop In Program 0405 TImer 24, set the Long Conversation Alarm 1 interval (0-64800 seconds). In Program 1005, assign a Class of Service to the extension. In Program 0406 Item 3, enter 0.In Program 0406 Item 3, enter 1. Do you want an extension to have Warning Tone for Long Conversation? Start Features N-Z Warning Tone For Long Conversation 92000SWG08 Issue 1-0FEATURES 605
Related Features Central Office Calls, Answering Warning Tone for Long Conversation does not occur for incoming trunk calls. Central Office Calls, Placing / Toll Restriction Warning Tone for Long Conversation occurs for all outgoing trunk calls, regardless of how they are placed or other outgoing restrictions. Intercom Warning Tone for Long Conversation does not occur for Intercom calls. Single Line Telephones Warning tones are not available to single line telephone (SLT) users. Operation Warning Tone for Long Conversation is automatic if programmed. Features N-Z Warning Tone For Long Conversation 606 FEATURES92000SWG08 Issue 1-0
Year 2000 Compliance Description 124i Available — unaffected by the date change to the year 2000. The system uses a two-digit date code entry. Future releases will use a four-digit date code enty. 384i Available — software prior to 3.07.25 are unaffected by the date change to the year 2000. The system uses a two-digit date code entry. System software 3.07.25 or higher use a four-digit date code entry. The system provides Year 2000 Compliance. The change of the date from one century to the next is handled by the system software and is no different than the change from one year to the next. The day following 12/31/99 will be 01/01/00. The system will process the leap year correctly and will not require an upgrade or reprogram- ming. The Voice Announce Unit voice prompts will correctly announce the year. In addition, all date sensitive re- ports will properly show the years in the 21st century as 20xx. These reports include: Station Message Detail Recording •SMDR page banner •SMDR summary banner Hotel Motel •Hotel Room Status banner System Reports •Alarm Report page banner •System Information page banner Traffic Management Reports (TMS) •Traffic Management Report page banner Conditions None Default Setting Enabled. Programming None Related Features Hotel/Motel The Hotel Room Status banner shows four digits for the year (e.g., 2001). Station Message Detail Recording The SMDR page and summary banners show four digits for the year (e.g., 2001). Time and Date When setting the Time and Date from the telephone, the extension user enters 00 for 2000, 01 for 2001, etc. Traffic Management Report (TMS) The Traffic Management Report page banner shows four digits for the year (e.g., 2001). Voice Announce Unit The Voice Announce Unit will properly announce the year 2000 and above. Voice Mail The latest releases of the NVM-Series Voice Mail systems are Year 2000 compliant. Consult with your Sales Representative for the specifics. Features N-Z Year 2000 Compliance 92000SWG08 Issue 1-0FEATURES 607
Operation Year 2000 Compliance is automatic. Features N-Z Year 2000 Compliance 608 FEATURES92000SWG08 Issue 1-0
Section 2 — Programming 92000SWG08 Issue 1-0 PROGRAMMING 609