Nitsuko 124i/384i Software Manual
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Default Setting No Message 1 IN MEETING UNTIL (Appended time) 2 OUT UNTIL (Appended time) 3 OUT-PLEASE CALL (9 appended digits) 4 PLEASE CALL ME ON (9 appended digits) 5 BUSY CALL AFTER (9 appended digits) 6 OUT FOR LUNCH BACK (Appended time) 7 BUSINESS TRIP UNTIL (Appended date) 8 BUSINESS TRIP CALL (9 appended digits) 9 GONE FOR THE DAY 10 ON VACATION UNTIL (Appended date) 11-20 display MESSAGE 11 through MESSAGE 20, respectively. Feature Cross Reference Selectable Display Messaging Telephone Programming Instructions To enter data for Program 0403 (Selectable Display Messages): 1. Enter the programming mode. 2. 0403 + HOLD Tenant No? 3. Enter the number of the Tenant Group (1-4) you want to program. 4. HOLD Message No? 5. Enter the number of the message (1-20) you want to program 6. HOLD The default message displays. 7. Press VOLUME + HOLD to begin programming the messages. 8. Refer to the chart above and enter the message. To let users append the time, enter ##:## followed by two spaces To let users append the message with digits, enter # for each digit, To have a message enter the system date, enter ##/##/##. 9. HOLD 0400 - Extension Options (For Tenant Groups) 0403 - Selectable Display Messages 92000SWG08 Issue 1-0 PROGRAMMING 735
0404 - SMDR Options Sorts Data Updates CEU Can be Copied Description 124i Available — one Tenant Group. 384i Available — four Tenant Groups. INUse Program 0404 - SMDR Options to set the SMDR report options for each tenant. Refer to the following chart for a description of each option, its range and default setting. SMDR Options Item Description Range Default Item 1Omit (Mask) Digits (MASK_DIGIT) The number of digits entered in this option do not print on the SMDR report. For example, if the entry is 10, the first 10 digits a user dials do not appear on the SMDR report.0-24 (0 = No limit applied) 0 (No limit) Item 2Minimum Number of SMDR Digits (MIN_DIGIT) Outgoing calls must be at least this number of digits for inclusion in the SMDR report. 0-24 (0 = No limit applied)0 (No limit) Item 3SMDR Printer Output Port (PRINT_PORT) This option specifies the SMDR printer output port (DCI port number). 0-288 (384i) or 0-72 (124i) (0 = No port assigned)0 (Not assigned) Item 4Minimum Call Duration (MIN_DUR) The duration of a call must be at least this interval to be included on the SMDR report. 0 - 65535 seconds (0 = Calls of any duration print)0 (Calls of any duration print) Item 5Minimum Ringing Time (MIN_RNG) A call must ring for at least this interval to be included on the SMDR report. 0-65535 seconds (0 = Calls ringing for any interval print)0 (Calls of any duration print) Item 6SMDR Report Printing Options The SMDR report can include any combination of the following options.0 (option disabled) or 1 (option enabled)1 (option enabled) Item 1: Toll Restricted Call (Blocked) SMDR can include or exclude calls blocked by Toll Restriction 0 (option disabled) or 1 (option enabled)1 (option enabled) Item 2: Extension Calls When the system is behind a PBX, SMDR can include all calls or just calls dialed using the PBX trunk access code.0 (option disabled) or 1 (option enabled)1 (option enabled) Item 3: Extension data call SMDR can include or exclude internal system data calls. 0 (option disabled) or 1 (option enabled)1 (option enabled) Item 4: Daily Summary Enable this option to have the SMDR report provide a daily summary (at midnight every night).0 (option disabled) or 1 (option enabled)1 (option enabled) 0400 - Extension Options (For Tenant Groups) 0404 - SMDR Options 736 PROGRAMMING 92000SWG08 Issue 1-0
SMDR Options Item Description Range Default Item 5: Weekly Summary Enable this option to have the SMDR report provide a weekly summary (every Saturday at midnight). 0 (option disabled) or 1 (option enabled)1 (option enabled) Item 6: Monthly Summary Enable this option to have the SMDR report provide a monthly summary (at midnight on the last day of the month). 0 (option disabled) or 1 (option enabled)1 (option enabled) Item 7: Telephone toll charge (with ARS only) Enable this option to have the SMDR report include toll charges. 0 (option disabled) or 1 (option enabled)1 (option enabled) Item 8: Print Incoming Calls Enable this option (0) to have the SMDR report include incoming calls. If you disable this option (1), incoming calls will not print.0 (option enabled) or 1 (option disabled)1 (option disabled) Item 9: Print Name or Number Enable this option (1) to have the SMDR report include extension numbers. Disable this option (0) to have the SMDR report include extension names.0 = Print extension’s name 1 = Print extension’s number0 (Print extension’s name) Items 10-16: Not used Conditions None Feature Cross Reference Station Message Detail Recording Telephone Programming Instructions To enter data for Program 0404 (SMDR Options), Items 1-5: 1. Enter the programming mode. 2. 0404 + HOLD Tenant No? 3. Enter the number of the Tenant Group you want to program. 4. HOLD Item No? 5. Enter the item number you want to program + HOLD 6. Enter data for the item you select. Refer to the chart on the previous page. 7. HOLD Item No? 8. Repeat from step 5 to program another item. OR HOLD to exit. 0400 - Extension Options (For Tenant Groups) 0404 - SMDR Options 92000SWG08 Issue 1-0 PROGRAMMING 737
To enter data for Program 0404 (SMDR Options) Item 6: 1. Enter the programming mode. 2. 0404 + HOLD Tenant No? 3. Enter the number of the Tenant Group you want to program. 4. HOLD Item No? 5. 6 + HOLD Print Item No? 6. Enter the Item 6 Print Item Number (1-8) + HOLD Refer to the chart on page 736 for additional information. 7. Enter data for Item 6 Print Item + HOLD Print Item No? 8. Repeat from step 6 to program another Print Item OR HOLD to exit to the SMDR items (1-6). OR HOLD + HOLD to exit. 0400 - Extension Options (For Tenant Groups) 0404 - SMDR Options 738 PROGRAMMING 92000SWG08 Issue 1-0
0405 - System Timers (Part A) Sorts Data Updates CEU Can be Copied Description 124i Available. 384i Available. - Department Hunting No Answer Time (Item 80) requires Base 2.13, EXCPRU 2.18 or higher.- Deparment Hunting No Answer Time (Item 80) requires system software 3.06.02 or higher. INUse Program 0405 - System Timers (Part A) to set the value for the system timers. Each tenant group can have different timer settings. Refer to the following chart for a description of each option, its range and default setting. Also see Program 0414 - System Timers (Part B) on page 764. System Timers (Part A) Timer Description Range Default Timer 1Delayed Call Forwarding Time If activated at an extension, Delayed Call Forwarding occurs after this interval. This also sets how long a Transferred call waits at an extension forwarded to Voice Mail before routing to the called extension’s mailbox.0-64800 seconds 10 seconds Timer 2Exclusive Hold Recall Time A call left on Exclusive Hold recalls the extension that placed it on Hold after this interval. 0-64800 seconds 90 seconds Timer 3Exclusive Hold Recall Callback Time An Exclusive Hold Recall rings an extension for this interval. If not picked up, the call goes back on System Hold.0-64800 seconds 30 seconds Timer 4Call Waiting Tone Timer This option sets the interval between Call Waiting tones. This timer also sets the interval between Off Hook Signaling alerts.0 - 64800 seconds 10 seconds Timer 5Transfer Recall Time An unanswered transferred call recalls to the extension that initially transferred it after this interval. 0 - 64800 seconds 30 seconds Timer 6Callback Ring Duration Time Callback rings an extension for this interval.0-64800 seconds 15 seconds Timer 7Ring No Answer Alarm Time If a trunk rings a keyset longer than this interval, the system changes the ring cadence. This indicates to the user that the call has been ringing too long.0 - 64800 seconds 60 seconds Timer 8Busy Tone Time0 - 64800 seconds 15 seconds Timer 9Meet Me Conference Time Once the user initiates a Meet Me Conference, the system waits this interval for the Paged party to join the call. 0-64800 seconds 90 seconds 0400 - Extension Options (For Tenant Groups) 0405 - System Timers (Part A) 92000SWG08 Issue 1-0 PROGRAMMING 739
System Timers (Part A) Timer Description Range Default Timer 1 0Intercom Interdigit Time When placing Intercom calls, extension users must dial each digit within this interval.0-64800 seconds 10 seconds Timer 11Meet Me Paging Time When a user initiates a Meet Me Page, the paged party must join within this interval.0-64800 seconds 0 (disabled) Timer 1 2Dial Tone Detection0-64800 seconds(384i) 2 secs. (124i) 5 secs. Timer 1 3Pause Before Outdialing First Digit the system waits this interval before outdialing a keyset user’s first manually-dialed digit. Additional digits outdial without delay. Refer to Program 0901, Item 12. 0-64800 seconds 1 second Timer 1 4Door Box Answer Time A keyset user must answer Door Box chimes within this interval.0-64800 seconds 30 seconds Timer 1 5Preselection Time When a keyset user preselects a line key, the system remembers the preselection for this interval.0-64800 seconds 5 seconds Timer 1 6Ringdown Extension Timer A Ringdown extension automatically calls its programmed destination after this interval.0-64800 seconds 5 seconds Timer 1 7DTMF Receiver Active Time For OPXs, analog telephones and certain analog trunks (like DISA), the system attaches a DTMF receiver to the port for this interval. The system releases the receiver after the interval expires.0-64800 seconds 10 seconds Timer 1 8Page Announcement Duration This timer sets the maximum length of Page announcements.0-64800 seconds 120 seconds Timer 1 9Congestion Tone0-64800 seconds 10 seconds Timer 2 0Wa r n i n g To n e0-64800 seconds 10 seconds Timer 2 1Confirmation Tone0-64800 seconds 10 seconds Timer 2 2Hold Recall Time A call on Hold recall the extension that placed it on Hold after this interval. This timer works with timer 27 (Hold Recall Callback). 0-64800 seconds 90 seconds Timer 2 3Alarm Duration This interval sets the duration or the alarm signal.0-64800 seconds 30 seconds 0400 - Extension Options (For Tenant Groups) 0405 - System Timers (Part A) 740 PROGRAMMING 92000SWG08 Issue 1-0
System Timers (Part A) Timer Description Range Default Timer 2 4Long Conversation Alarm 1 The warning tone for long toll calls sounds after this interval.0-64800 seconds 170 seconds Timer 2 5Long Conversation Alarm 2 After the initial long toll call warning tone, additional warning tones sound after this interval.0-64800 seconds 180 seconds Timer 2 6Trunk Queuing Callback Time Trunk Queuing callback rings an extension for this interval.0-64800 seconds 15 seconds Timer 2 7Hold Recall Callback Time A trunk recalling from Hold rings an extension for this interval. This timer works with timer 22 (Hold Recall Time). After this interval, the system invokes the Hold recall time again. Cycling between timer 22 and 27 continues until a user answers the call. 0 - 64800 seconds 30 seconds Timer 2 8Extension Dial Tone Time After getting Intercom dial tone, a keyset user has this interval to dial the first digit of the Intercom call.0 - 64800 seconds 30 seconds Timer 2 9Callback/Trunk Queuing Cancel Time The system cancels an extension’s Callback or Trunk Queueing request after this interval. 0 - 64800 seconds 64800 seconds Timer 3 0Trunk Interdigit Time The system waits for this timer to expire before placing the call in a talk state (call isn’t timed until then, Voice Over and Barge-In are not allowed until after timer expires).0-64800 seconds(384i) 5 seconds (124i) 10 seconds Timer 3 1DID Ring-No-Answer Time In systems with DID Ring-No-Answer Intercept, this interval sets the Ring-No-Answer time. This interval is how long a DID call rings the destination extension before rerouting to the intercept ring group. In systems with DID Camp-On, it also sets how long a DID call camps-on to a busy extension. 0-64800 seconds 20 seconds Timer 3 2Trunk Guard Time This interval is the guard time for trunks. After a user terminates a trunk call, the system denies other users access to the trunk for this time. 0-64800 seconds 1 second Timer 3 3LCD Display Hold0-64800 seconds 5 seconds Timer 3 4DISA Dial Tone Time After answering a DISA trunk, the system waits this interval for the caller to dial the first digit of the DISA password. If the caller fails to dial within this interval, the system drops the call.0-64800 seconds 10 seconds 0400 - Extension Options (For Tenant Groups) 0405 - System Timers (Part A) 92000SWG08 Issue 1-0 PROGRAMMING 741
System Timers (Part A) Timer Description Range Default Timer 3 5DISA No Answer Time A DISA caller can ring an extension for this interval before the system sets the call as a Ring No Answer. After this interval expires, the call follows the programmed Ring No Answer routing (set in Program 1802).0-64800 seconds 10 seconds Timer 3 6Repeat Redial Time This timer sets the interval between Repeat Redial attempts.0-64800 seconds 60 seconds Timer 3 7Repeat Dial Enable Time After dialing the trunk call, Repeat Redial maintains the call after this interval. After this interval, the system terminates the call, waits the Repeat Redial Time (Timer 36) and tries again. 0-64800 seconds 30 seconds Timer 3 8Toll Restriction Override Time After dialing the Toll Restriction Override codes, the system removes Toll Restriction from the extension for this interval. 0-64800 seconds 10 seconds Timer 3 9Dial Number Preview Time0-64800 seconds 5 seconds Timer 4 0Forced Release of Held Call Depending on Program 0901:20 entry, the system disconnects calls on Hold longer than this interval.0-64800 seconds 64800 seconds Timer 4 1 Not used Timer 4 2 Not used Timer 4 3DID Trunk Disconnect After Transfer0-64800 seconds 60 seconds Timer 4 4ACK Supervison by WS ServerRefer to the ACD Manual (P/N 92000ACD**) Timer 4 5Information Transmission from WS to ACD PC Timer 4 6ACD No Answer Skip Time Timer 4 7ACD Overflow Transfer Time Timer 4 8ACD 1st Delay Announce Start Timer 4 9ACD 2nd Delay Announce Start Timer 5 0Dial Sending Start Time for SLT or ARS When ARS or an analog extension user accesses a trunk and dials an outside call, the system waits this interval before outdialing the first digit (For SLT’s, Program 0401:29 must be set to ’0’). 0-64800 seconds 3 seconds Timer 5 1Conference Mode Call Back0-64800 seconds 2 seconds Timer 5 2ACD Forced Disconnect TimeRefer to the ACD Manual (P/N 92000ACD**) Timers 53-57Not used 0400 - Extension Options (For Tenant Groups) 0405 - System Timers (Part A) 742 PROGRAMMING 92000SWG08 Issue 1-0
System Timers (Part A) Timer Description Range Default Timer 5 8Busy Tone for Repeat Dial Busy (ISDN)Refer to the ISDN PRI Manual (P/N 92000PRI**) or BRI Manual (P/N 92000BRI**) Timer 5 9Door Lock Cancel Time When a single line (2500 type) telephone user hook flashes while talking to a Door Box, the strike stays open for this interval.0-64800 seconds 10 seconds Timer 6 0Dial Tone Detection Time If dial tone detection is enabled, the system will wait this interval for the telco to return dial tone. When the interval expires, the system assumes dial tone is not present. To disable this timer (and have the system wait continuously), enter 0.0-64800 seconds 3 (disabled) Timer 6 1Barge In Tone Repeat Time After a user Barges In, the system repeats the Barge In Tone after this interval. Normally, you should enter 0 to disable this interval.0-64800 seconds 0 Timer 6 2DIL No Answer Recall Time A DIL that rings its programmed destination longer than this interval diverts to the DIL No Answer Ring Group (set in Program 0919).0-64800 seconds 0 (DIL Delayed Ringing disabled) Timer 6 3VAU No-Answer Time If an extension has Personal Greeting enabled and all VAU ports are busy, a DIL or DISA call to the extension will wait this interval for a VAU port to become free.0-64800 seconds 20 seconds Timer 6 4Park and Page Repeat Timer If a Park and Page is not picked up within this interval, the Paging announcement repeats.0-64800 seconds 18 seconds Timer 6 5Record Alert Tone Interval Time This timer sets the interval between Voice Mail Conversation Record alerts.0-64800 seconds 30 seconds Timer 6 6Park Hold Time A call left parked longer than this interval recalls the extension that initially parked it. 0-64800 seconds 30 seconds Timer 6 7 Not used Timer 6 8ACD Enhance Guard Time (Computer Dialed Calls)Refer to the ACD Manual (P/N 92000ACD**) Timer 6 9Outgoing ACD Call Cut Through Delay Timer 7 0Outgoing ACD Call Ringback Tone Detection Time Timer 7 1Outgoing ACD Call Waiting for Answer Detection Timer 7 2Conference Tone IntervalNot used 0400 - Extension Options (For Tenant Groups) 0405 - System Timers (Part A) 92000SWG08 Issue 1-0 PROGRAMMING 743
System Timers (Part A) Timer Description Range Default Timer 7 3DISA ConversationNot used Timer 7 4DISA Long Conversation DisconnectNot used Timer 7 5DISA Internal Paging Time This is the maximum length of an Internal Page placed by a DISA caller. If the Page continues longer than this interval, the system terminates the DISA call. 0-64800 seconds 30 seconds Timer 7 6DISA External Paging Time This is the maximum length of an External Page placed by a DISA caller. If the Page continues longer than this interval, the system terminates the DISA call.0-64800 seconds 30 seconds Timer 7 7Long Conversation Cutoff for IncomingNot used Timer 7 8Long Conversation Cutoff for OutgoingNot used Timer 7 9DISA Answer Delay TimerNot used Timer 8 0Department Hunting No Answer Time Set how long a call will ring a Department Group extension before hunting occurs.0-64800 seconds 0 (Disabled) Conditions None Feature Cross Reference Refer to the Features section in this manual. 0400 - Extension Options (For Tenant Groups) 0405 - System Timers (Part A) 744 PROGRAMMING 92000SWG08 Issue 1-0