Nitsuko 124i/384i Software Manual
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Programming (Cont’d) Stop Continued from previous page. Does your system require ARS? ARS is not required for E911 service. In 0401:21, enter 0.In 0401:21, enter 1. In 0905, put the trunks you want to use for E911 routing in the same Trunk Group (e.g., 2).Refer to Automatic Route Selection for additional information on setting up ARS. YesNo In 2108, for the Emergency Call option specify the Selection Number (e.g. 2) the system should use for E911 routing. In 2101, set up the Call Route Options Table for the E911 route as follows: - Enter the Selection Number specified in 2108 above (e.g., 2). - For each Rate Period, enter the ARS Class of Service (e.g., 27), the E911 Trunk Group (e.g., 2) and the Dial Treatment number (e.g., 2). In 2108, choose a Dial Treatment for E911 routing (e.g., 2) and enter XRE.Does the E911 Trunk Group connect to customer-provided E911 equipment? Yes In 2108, choose a Dial Treatment for E911 routing (e.g., 2) and enter RE. No Features D-M E911 Compatibility 92000SWG08 Issue 1-0FEATURES 281
Programming (Cont’d) For additional explanation of ARS options 2101, 2107 and 2108, refer to the Automatic Route Selection Feature on page 96. ➣0401 - Tenant Group Options (Part A), Item 21: ARS Enable Use this option to enable (1) or disable (0) ARS. E911 routing follows the routing specified in 2101 and 2108 below regardless of whether or not it is enabled in this option. For more information on Automatic Route Selection, refer to page 96. ➣0414 - System Timers (Part B), Item 8: E911 Alarm Ring Timer Use this option to set the duration of the E911Alarm Ring Time. If set for 0, the E911 Alarm rings for 60 seconds and then stops. ➣0419 - Class of Service Options (Part B), Item 8, Display 911 Dialed Station Name and Number In an extension’s Class of Service, enable (1) or disable (0) the the extension’s ability to display the name and number of the extension that activated E911 service. If disabled (0), the E911 Alarm (set in 0419:9 below) will never occur. ➣0419 - Class of Service Options (Part B), Item 9, E911 Alarm Ring In an extension’s Class of Service, enable (1) or disable (0) the extension’s ability to play the Alarm Ring. This can only occur if 0419:8 above is also enabled (1). ➣0419 - Class of Service Options (Part B), Item 10, Clear E911 Alarm Ring In an extension’s Class of Service, enable (1) or disable (0) the extension’s ability to dial 886 to turn off the E911 alarm ring. ➣0420 - E911 Options, Item 1: Dial 911 Routing Without Trunk Access If enabled (1), extension users can dial 911 without first dialing a trunk access code or pressing a line key. This allows a user to go to any phone in an emergency, lift the handset and dial 911 for emergency service. If disabled (0), extension users must dial a trunk access code (e.g., 9) or press a line key before diaing 911. ➣0514 - Service Code Setup (Part B), Item 62: E911 Alarm Shut Off Select the Service Code (normally 886) that an extension user can dial to shut off the E911 Alarm Ring. ➣0905 - Trunk Groups Assign the outbound trunks you want to use for E911 service to the same Trunk Group (1-128). ➣1005 - Class of Service Assign a Class of Service to an extension (1-15). ➣2101 - ARS Call Route Options Table Use this program to assign the call routing parameters for the Selection Number you specified in 2108 be- low. To make entries in this program: •Enter the Selection Number you specified in 2108 below. •Enter the Rate Period you want to program. There are three default Rate Periods (1-3) that corre- spond to the normal work schedule. Be sure to program all three Rate Periods. See the table below for the default Rate Periods. Rate Period1Time/Day 1 Mon-Fri, 8:00 AM to 5:00 PM 2 Mon-Fri, 5:00PM to 11:00 PM Sat, Sun, Holiday, 8:00 AM to 11:00 PM 3 All days, 11 PM to 8:00 AM 4-8 Not defined 1Sundays and holidays use the same Rate Periods as Saturday. (Continued) Features D-M E911 Compatibility 282 FEATURES92000SWG08 Issue 1-0
Programming (Cont’d) •Enter the ARS Class of Service that should be able to access the E911 route you are program- ming. To give all extensions the ability to use the E911 route, enter 27. •Enter the Trunk Group the system will use for routing E911 calls. This is the entry you made in Program 0905 above. •Enter a Dial Treatment that the system will use exclusively for E911 routing. If your system doesn’t use ARS, consider using Dial Treatment 2. The Dial Treatment data must must be XRE. ➣2107 - ARS Dial Treatments Use this option to enter the data for the ARS Dial Treatment you chose for the E911 route specified in 2101 above. The data should be XRE. If your system doesn’t use ARS, consider using Dial Treatment 2. ➣2108 - Separate ARS Routing Options Use the Emergency Call option in this program to specify the Selection Number (1-64) the system will use for routing E911 calls. The system uses this assignment regardless of whether or not ARS is enabled. The system uses the Selection Number you choose in Program 2101 above. If your system doesn’t use ARS, consider using Selection Number 2. Related Features Automatic Route Selection Refer to the ARS feature for more information on setting up Selection Numbers, Dial Treatments, Call Route Options and Work Periods. Operation To place an emergency 911 call: When Dial 911 Routing Without Trunk Access is enabled . . . 1. Go to any phone. 2. Lift handset or press idle CALL key. 3. Dial 911. When Dial 911 Routing Without Trunk Access is disabled . . . 1. Go to any phone. 2. Lift handset or press idle CALL key. 3. Dial a trunk access code (e.g., 9) or press a line key. 4. Dial 911. To turn off the E911 Alarm at your telephone: 1. Lift handset or pres idle CALL key. 2. Dial 886. The alarm goes off. If the alarm does not turn off, your Class of Service prevents this option. OR (if you have a display telephone) 1. Press CLEAR once to turn of the alarm. 2. Press CLEAR again to clear the alarm display. Features D-M E911 Compatibility 92000SWG08 Issue 1-0FEATURES 283
External Alarm Sensors Description 124i Each PGDU PCB has 4 sensors, with 8 maximum per system (2 PCBs). All sensors set for alarm. 384i Each PGDU has 8 sensors, with 16 maximum per system (2 PCBs). Sensors 1-4 and 9-12 as set for alarm. Sensors 5-8 and 13-16 set for fax. - Changing the Alarm Ring Tone frequencies requires Base 2.13, EXCPRU 2.18 or higher.Changing the Alarm Ring Tone frequencies requires system software 3.04 or higher. The system provides up to 16 alarm sensors that you can connect to customer-provided alarm contacts. When the alarm contact activates, designated extensions broadcast a unique alert tone. This lets the extension users know that the alarm has been activated. External Alarm Sensors could help a receptionist, for example, that fre- quently has to leave the reception desk to do some filing. When a visitor opens the company’s door, an alarm contact on the door could signal a telephone in the filing area. When the receptionist hears the alarm alert tone, they know it’s time to return to the reception area and greet the visitor. The alarm alert tone continues as long as the door remains open. Conditions (A.) Each external alarm uses an alarm sensor circuit in the PGDU PCB. The PGDU alarm sensor circuit re- quires a 10-30 VDC power supply in series with the alarm contacts. Refer to the hardware manual for ad- ditional details. (B.) The alarm sensors in the 124i are polarity sensitive. Be sure to follow the instructions in the hardware manual when connecting alarm sensors. Default Setting Disabled. Programming Refer to the Programming Flowchart on the following page. ➣0112 - Intercom and Alarm Ring Tone If required, change the Alarm Ring Tone frequencies. This option requires system software 3.04 or higher. ➣0304 - PGDU PCB Alarm/Fax Sensor Setup For external alarm sensors, program the PGDU sensor for alarm (type 1) and alarm ring tone (1-3). ➣0305 - PGDU PCB Sensor Activation Mode Program each alarm sensor for normally closed (0) or normally open (1) operation. ➣1010 - External Alarm Extensions Determine which alarms should alert which extensions. For each sensor, enter 1 to ring extension or 0 to not ring extension. Features D-M External Alarm Sensors 284 FEATURES92000SWG08 Issue 1-0
Programming (Cont’d) Start Stop Do you need External Alarm Sensors?In 0304, program PGDU sensors for type 1 (alarm).In 0304, make sure PGDU sensors are type 0 (not used) or 2 (for bridged fax operation). Should alarms provide distinctive alert tones to extensions?In 0304 Additional Information for each sensor, assign one of the three alert tones (1-3) to each sensor.In 0304 Additional Information for each sensor, assign the same alert tone to each sensor. Is sensors associated alarm contact normally open or normally closed?In 0305, enter 1 for each sensor connected to a normally open relay.In 0305, enter 0 for each sensor connected to a normally closed relay. Do you want extension to broadcast an alert tone when the alarm activates?In 1010, enter 0 for each sensor that should not alert extension.In 1010, enter 1 for each sensor that should alert extension. Do you want to change the alarm Ring Tones?In 0112, change the frequencies assigned to the Alarm Ring Tone Types. YesNo YesNo Normally OpenNormally Closed YesNo Yes No Refer to the Fax Machine Compatibility feature for information on Bridged Fax Lines. Features D-M External Alarm Sensors 92000SWG08 Issue 1-0FEATURES 285
Related Features Fax Machine Compatibility Bridged Fax Lines also use PGDU PCB sensors. Operation If you program an extension to activate for an alarm and the alarm occurs, the alarm alert tone continues at the extension until the alarm condition goes away. Features D-M External Alarm Sensors 286 FEATURES92000SWG08 Issue 1-0
Fax Machine Compatibility Description 124i Each PGDU PCB has 4 sensors, with 8 maximum per system (2 PCBs). All sensors set for alarm. 384i Each PGDU has 8 sensors, with 16 maximum per system (2 PCBs). Sensors 1-4 and 9-12 as set for alarm. Sensors 5-8 and 13-16 set for fax. Fax Machine Compatibility lets you integrate a customer-provided fax machine into your telephone system. You have the following options: •Tr a n s f e r t o F a x Transfer to Fax allows an extension user to Transfer their active voice call to a company fax machine. Af- ter the Transfer completes, the user’s outside caller can start their fax machine and send the fax. This would benefit a salesperson on the road, for example. The salesperson could call their secretary and give a general report - and then fax detailed figures when the conversation is over. •Direct Inward Line to Fax DILs provide direct routing to fax machines installed as system extensions. Use a DIL for a fax only line for unattended sending and receiving of faxes. •Bridged Fax Line With a Bridged Fax Line, a trunk is shared by the fax machine and the system. When a call comes in, both the system and the fax machine ring. If the fax machine answers the call, a relay closure in the fax machine (if provided) signals the system. The system then busies out the fax line to other users. Since a Bridged Fax Line is in front of the system, fax operation is not affected by a system power failure or pro- gramming. Conditions The Bridged Fax Line feature uses a fax sensor circuit in the PGDU PCB. The PGDU fax sensor circuit requires a 10-30 VDC power supply in series with the fax machine relay contacts. Refer to the hardware manual for addi- tional details. Default Setting Disabled. Features D-M Fax Machine Compatibility 92000SWG08 Issue 1-0FEATURES 287
Programming Normally ClosedNormally Open In 0305, enter 0 for each sensor connected to a normally closed relay.In 0305, enter 1 for each sensor connected to a normally open relay.Is sensors associated contact normally open or normally closed?NoYes NoYes NoYes StopRefer to the system hardware manual for more details. To use this feature, the fax machine must have contacts that close when fax answers. Connect fax machine alarm contacts to PGDU sensor. In 0304, program PGDU sensor for fax (type 2) and associate it with fax trunk. Refer to the Direct Inward Line feature for more programming details.If fax machine bridges directly to a trunk, do you want to busy out trunk to system when trunk is in use? For each trunk you want to directy route, assign the fax extension as the DIL destination. Plug fax machine into ASTU/OPX circuit. System users can transfer calls to the fax machine without any additional programming. Should the system route specific trunks directly to the fax machine? In 0005, assign correct circuit type (type 3 for ASTU port and type 8 for OPX port). Make sure you have a circuit on an ASTU PCB or 2/OPX module for the fax machine. Do you want fax machine to be a system internal extension? Start Features D-M Fax Machine Compatibility 288 FEATURES92000SWG08 Issue 1-0
Programming (Cont’d) ➣ (384i Only) 0005 - Manual Extension Circuit Type Setup If fax machine is a system extension, assign correct circuit type for port: ASTU PCB port = Circuit type 3 2/OPX port = Circuit type 8 ➣0304 - PGDU PCB Alarm/Fax Sensor Setup For bridged trunks, program the PGDU sensor for fax (type 2) and associate it with the fax trunk. ➣0305 - PGDU PCB Sensor Activation Mode Program each alarm sensor for normally closed (0) or normally open (1) operation. Related Features Direct Inward Line Use DILs to route system trunks directly to fax machines installed as extensions. External Alarm Sensors External alarm sensors also use PGDU PCB sensor circuits. One-Touch Calling One-Touch Keys provide one-button transfer to fax machines installed as extensions. Operation To transfer a call to the fax machine: Keyset 1. Press HOLD. You hear Transfer dial tone. 2. Dial fax machine extension number. If you have Automatic On Hook Transfer and the extension you call is busy, pressing CONF (TRF) returns you to the call. If the called extension doesn’t answer, you can dial another extension number or press CALL to return to the call. 3. Hang up. If you don’t have Automatic On Hook Transfer, you must press CONF (TRF) to Transfer the call. Single Line Set 1. Hookflash. 2. Dial fax machine extension number. If the called extension doesn’t answer, you can dial another extension number or hookflash to re- turn to the call. 3. Hang up. Features D-M Fax Machine Compatibility 92000SWG08 Issue 1-0FEATURES 289
Flash Description 124i Available. 384i Available. Flash allows an extension user to access certain CO and PBX features by interrupting trunk loop current. Flash lets an extension user take full advantage of whatever features the connected telco or PBX offers. You must set the Flash parameters for compatibility with the connected telco or PBX. Conditions The system does not provide a ground flash. Default Setting Enabled. Programming Note: See programming flow chart on the following page. ➣0114 - Analog Trunk Timers, Item 9: Flash (Hooking 1) Set the Flash duration (16-4080 mS) for analog trunk (ATRU PCB) circuits. ➣0114 - Analog Trunk Timers, Item 10: Flash (Hooking 2) Set the open loop disconnect duration (16-4080 mS) for analog trunk (ATRU PCB) circuits. ➣0402 - Tenant Group Options, Part B, Item 2: CONF (TRF) Key Operating Mode (Part A) If CONF (TRF) key should access Flash, enter 2. Otherwise, enter 0 or 1. ➣0406 - COS Options, Item 1: Flash for Single Line Telephones In a single line (500/2500 type) telephone’s Class of Service, enable (1) or disable (0) the ability to hook- flash for system feature access. ➣0901 - Basic Trunk Port Setup (Part A), Item 5: Flash Type Make sure this item is set for open loop Flash (0). ➣0901 - Basic Trunk Port Setup (Part A), Item 6: Flash for Timed Flash or Disconnect For each trunk, indicate if Flash is for Flash (0) or open loop disconnect (1). ➣1005 - Class of Service Assign a Class Of Service (1-15) to an extension. Features D-M Flash 290 FEATURES92000SWG08 Issue 1-0