Nitsuko 124i/384i Software Manual
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Table 1-4, Function Key Codes by Feature To program a key, press CALL, dial 851, press the key and enter the code (e.g., 1057 for Voice Over). For this feature... Use this key... When you are... Key Lamp StatusAlso see Srvc Code Callback / Camp On / Trunk QueuingCode: 1020 Operation: Call busy extension or access busy trunk + Press keyLeaving a Callback request at a busy extension, Camping On to a busy extension, or Queuing for a busy trunkOn red when activated2 Caller IDCode: 1073 Operation: Press key + 2 ( Change), 3 ( Delete) or 6 ( New)Changing, deleting or adding new numbers to the Caller ID Ta b l eNone 146 Central Office CallsCode: Trunk number (0001-0128) or 0000 to undefine Operation: Press keyPressing a line key to place or answer a trunk call (where trunks are 0001-0128)On green when seized, on red when in use (by other party), Slow Flash green when ringing, Hold flash when on Hold#9 ConferenceCode: 1016 Operation: Set up call + Press key + set up call to add + Press key twiceSetting up a Conference or a Meet Me ConferenceOn red during setup #1 Conference, Voice Call Code: 1017 Operation: Set up trunk call + Press keySetting up a Voice Call ConferenceNone - Data CommunicationsCode: 1029 Operation: Press key + ext or outside numberPlacing a data call On red when call set up- Code: 1045 Operation: Press key + terminal dialUsing your PC for Telemarketing DialNone - Department CallingCode: 1074 Operation: Press keyLogging in or logging out of your Department Calling GroupOn when removed, Off when installed150 Department Step CallingCode: 1021 Operation: Dial busy ext + Press keyStep Calling through a Department Group for an idle memberNone # Directory Dialing (384i 3.06.02 or higher)Code: 1082 Operation: Do not lift handset + Press keyUsing Directory Dialing None 3 (On hook) 1000 - Extension Options 1006 - Programming Function Keys (Part A) 92000SWG08 Issue 1-0 PROGRAMMING 885
Table 1-4, Function Key Codes by Feature To program a key, press CALL, dial 851, press the key and enter the code (e.g., 1057 for Voice Over). For this feature... Use this key... When you are... Key Lamp StatusAlso see Srvc Code Group Call PickupCode: 1007 Operation: CALL + Press keyAnswering a call ringing another phone in your Pickup GroupNone *# Code: 1008 Operation: CALL + Press keyAnswering a call ringing a phone in another Pickup Group - if you don’t know the group numberNone 869 Code: 1009 + Pickup Group (1-9 or 01-32) Operation: CALL + Press key + Pkup GroupAnswering a call ringing a phone in a specific Pickup GroupNone 868 HotlineCode: 1058 + dest. ext Operation: Press keyPlacing a call to your Hotline partnerFull BLF (red) for covered ext.- Headset OperationCode: 1028 Operation: Press keyEnabling or disabling Headset OperationOn red when activated 834 HoldCode: 1043 Operation: Place or answer call + Press keyPutting a call on System Hold (if your phone’s Hold key is reassigned)None - Code: 1044 Operation: Place or answer call + Press keyPutting a call on Exclusive HoldNone - Loop KeysCode: 1078 + 0 (Incoming), 1 (Outgoing) or 2 (Both Ways) + 000 (All trunk groups incoming or ARS outgoing) or Trunk group (001-128). Operation: Press keyPlacing or answering a trunk callFlashing red when ringing, On green when in use- Meet Me Conference (Also see Conference) Meet Me PagingCode: 1010 Operation: Press keyJoining a Meet Me Conference or Meet Me PageNone 863 Memo DialCode: 1015 Operation: Store: While on call, Press key + number to store Use: Press key + CALL or line Erase: CALL + Press keyStoring, using or checking a Memo Dial numberNone - Message WaitingCode: 1023 Operation: Call extension + Press keyAnswering a Message Waiting None *0 1000 - Extension Options 1006 - Programming Function Keys (Part A) 886 PROGRAMMING 92000SWG08 Issue 1-0
Table 1-4, Function Key Codes by Feature To program a key, press CALL, dial 851, press the key and enter the code (e.g., 1057 for Voice Over). For this feature... Use this key... When you are... Key Lamp StatusAlso see Srvc Code Microphone CutoffCode: 1026 Operation: Set up call + Press keyUsing Microphone Cutoff On red when activated - Multiple Directory NumbersCode: 1036 + ext. Operation: Press keyPlacing or answering a call to your virtual (phantom) extensionSlow Flash red when ringing, On red when busy- Night Service Code: 1039 + pswd (0000) Operation: Press keyActivating the Day Mode On red when activated 818 + pswd (0000) + 0 Code: 1040 + pswd (0000) Operation: Press keyActivating the Night Mode On red when activated818 + pswd (0000) + 1 Code: 1041 + pswd (0000) Operation: Press keyActivating the Midnight Mode On red when activated818 + pswd (0000) + 2 Code: 1042 + pswd (0000) Operation: Press keyActivating the Rest Mode On red when activated818 + pswd (0000) + 3 Off Hook SignalingCode: 1018 Operation: At busy, press keySignaling a busy extension None 7 One-Touch Serial OperationCode: 1034 Operation: Store: 852 + One-Touch Key + sequence + Press key Use: Press key + One-Touch KeyStoring, using or clearing a One-Touch Serial OperationNone 852 Paging, ExternalCode: 1004 + zone (1-8) Operation: Press keyMaking an external zone page On red when activated 803 + zone Code: 1005 Operation: Press keyMaking an external All Call page On red when activated 803 + 0 Paging, InternalCode: 1006 + zone (1-9 or 01-32) Operation: Press keyBroadcasting to an Internal Paging ZoneOn red when activated 801 + zone Code: 1076 Operation: Press keyBroadcasting to all Internal Paging zonesOn red when activated801 + 0 or 00 ParkCode: 1033 + orbit (1-8 or 01-32) Operation: Press keyPlacing a call into or retrieving a call from a Park OrbitFast Flash when orbit is busy (green at originator, red at others)#6 (Park) *6 (pickup) 1000 - Extension Options 1006 - Programming Function Keys (Part A) 92000SWG08 Issue 1-0 PROGRAMMING 887
Table 1-4, Function Key Codes by Feature To program a key, press CALL, dial 851, press the key and enter the code (e.g., 1057 for Voice Over). For this feature... Use this key... When you are... Key Lamp StatusAlso see Srvc Code Repeat RedialCode: 1075 Operation: Press keyActivating Repeat Redial while on a callFast Flash while system waits to redial- Reverse Voice OverCode: 1056 + dest. ext. Operation: Press and hold keyInitiating Reverse Voice Over Full BLF red - Room MonitorCode: 1025 Operation: Press key at destination and sourceActivating Room Monitor Dest. Fast Flash red, Source Hold Flash red - Save Number DialedCode: 1014 Operation: Save: Place call + Press key Redial: Line or CALL + Press keySaving, redialing or checking a saved numberNone - Secretary Call (Buzzer)Code: 1031 + sec. ext Operation: Press keyCalling your secretary (using the buzzer)On red at source Fast Flash red at destination- Secretary Call PickupCode: 1032 + boss ext Operation: Press keyA secretary picking up a call ringing your boss’s extension.On red when activated- Selectable Display MessagingCode: 1081 Operation: Press keySetting up Call Forwarding Off-Premise, Selectable Display Messaging, VAU Park and Page and VAU Personal GreetingNone *4 Serial CallCode: 1035 Operation: Trk call + Hold + ext + Press keyPlacing a Serial Call to a co- workerNone - Tran sferCode:1077 Operation: Press keyTransferring a call (if CONF (TRF) is not set for Transfer)None - Trunk Group RoutingCode: 1011 Operation: Press keyAccessing a trunk using Trunk Group RoutingOn red when active 9 Trunk GroupsCode: 1012 + tr group (1-9, 01-99 or 001-128) Operation: Press keyUsing a loop key to access a Trunk GroupOn red when active 804 Trunk QueuingCode: 1020 Operation: Hear busy tone for trk + Press keyCamping On or Queuing for a trunkNone 2 1000 - Extension Options 1006 - Programming Function Keys (Part A) 888 PROGRAMMING 92000SWG08 Issue 1-0
Table 1-4, Function Key Codes by Feature To program a key, press CALL, dial 851, press the key and enter the code (e.g., 1057 for Voice Over). For this feature... Use this key... When you are... Key Lamp StatusAlso see Srvc Code Voice Announce Unit (Park and Page) (Personal Greeting)Code: 1081 Operation: Press keySetting up Call Forwarding Off-Premise, Selectable Display Messaging, VAU Park and Page and VAU Personal GreetingNone *4 Voice MailCode: 1059 In 384i 3.07.10 or higher, enter 1059 followed by extension or Message Center number. Operation: Press keyCalling Voice Mail or leaving a messageNone *8 or 8 Code: 1060 Operation: Set up call + Press keyUsing Voice Mail Record Slow Flash red when active- Vo i c e O v e rCode: 1057 Operation: Hear Off-Hook Signaling tones + Press keyInitiating or responding to Vo i c e O v e rOn red when responding Hold Flash red when listening6 Conditions None Feature Cross Reference Refer to the chart above. Telephone Programming Instructions To enter data for Program 1006 (Programming Function Keys - Part A): 1. Enter the programming mode. 2. 1006 + HOLD STA PORT No? 3. Enter the number of the extension port (1-256 in 384i, 1-72 in 124i) you want to program + HOLD Key No? 4. For the extension port selected, enter the number of the Programmable Function Key (1-32) you want to program. 5. HOLD Code:nn 6. Enter the code for the feature you want to assign to the key selected + HOLD Refer to the chart above for the feature codes. Code 0 means the key is undefined. The previously programmed feature code displays. Add: 1000 - Extension Options 1006 - Programming Function Keys (Part A) 92000SWG08 Issue 1-0 PROGRAMMING 889
7. Enter the additional data required + HOLD. OR Press HOLD if code doesn’t require any additional data For example, Memo Dial (code 1015) requires no additional data. With Internal Paging (code 1006), for example, you must enter the Internal Paging zone as the additional data. Refer to the chart above for the additional data required. Key No? 8. Repeat from step 4 to program another key. OR HOLD to repeat from step 3 and select another extension port. OR HOLD + HOLD to exit. 1000 - Extension Options 1006 - Programming Function Keys (Part A) 890 PROGRAMMING 92000SWG08 Issue 1-0
1007 - Programming One-Touch Keys Sorts Data Updates CEU Can be Copied Description 124i Available — 72 extensions. 384i Available — 256 extensions. SBUse Program 1007 - Programming One-Touch Keys to select the functions of an extension’s One-Touch Keys. You can also program One-Touch Keys by using Service Code 855. An extension can have One-Touch Keys for: •Direct Station Selection •Trunk Access (9, 804 + group, or #9 + trunk) •Abbreviated Dialing (#2 + bin for common, #4 + bin for group) •Service Codes (e.g., 2 for Callback) You can optionally enter a name (8 digits max.) for a One-Touch Key. Use the following chart when entering and edit- ing text. When using the DSS keys, press the key once for the first character, twice for the second character, etc. For example, to enter a C, press DSS1 three times. Press DND to toggle between upper and lower case letters. Keys for Entering Names Use this key . . . When you want to . . . DSS1 Enter characters A-D. After selecting your entry, press check to have system accept it. DSS2 Enter characters E-H. After selecting your entry, press check to have system accept it. DSS3 Enter characters I-L. After selecting your entry, press check to have system accept it. DSS4 Enter characters M-P. After selecting your entry, press check to have system accept it. DSS5 Enter characters Q-T. After selecting your entry, press check to have system accept it. DSS6 Enter characters U-Z. After selecting your entry, press check to have system accept it. DSS7 Enter a hyphen (-). After selecting your entry, press check to have system accept it. DSS8 Enter a blank space. After selecting your entry, press check to have system accept it. DSS9 Enter extended ASCII characters. Press repeatedly to scroll through the list. After selecting your entry, press check to have system accept it. DSS10 Enter punctuation marks. Press repeatedly to scroll through the list. After selecting your entry, press check to have system accept it. CHECK Save text entry as part of name after you select it. You need to press CHECK after selecting characters from DSS keys 1-10. You don’t need to press CHECK after dialing a dial pad digit (0-9, # or *). 1000 - Extension Options 1007 - Programming One-Touch Keys 92000SWG08 Issue 1-0 PROGRAMMING 891
Keys for Entering Names Use this key . . . When you want to . . . CLEAR Clear the text entry if you want to start over. Dialpad digits 0-9, # and *.Enter numbers, # and * as part of the name. You don’t need to press CHECK after entering these characters. Conditions None Feature Cross Reference One-Touch Calling Telephone Programming Instructions To enter data for Program 1007 (Programming One-Touch Keys): 1. Enter the programming mode. 2. 1007 + HOLD STA PORT No? 3. Enter the number of the extension port (1-256 in 384i, 1-72 in 124i) you want to program + HOLD Key No? 4. For the extension port selected, enter the number of the One-Touch Key (1-10) you want to program. 5. HOLD Dial: 6. For the key selected, enter the desired function. Valid functions are: Direct Station Selection(e.g., 310 for extension 310) Trunk Access (9, 804 + group, or #9 + trunk) Abbreviated Dialing (#2 + bin for common, #4 + bin for group) Service Codes (e.g., 2 for Callback) FLASH for the Flash function. 7. HOLD Name: 8. Enter the One-Touch Key name. Refer to the chart above when programming names. Key No? 9. Repeat from step 4 to program another One-Touch Key. OR HOLD + Repeat from step 3 to program another extension port. OR HOLD + HOLD to exit. 1000 - Extension Options 1007 - Programming One-Touch Keys 892 PROGRAMMING 92000SWG08 Issue 1-0
1008 - Basic Extension Port Setup (Part B) Sorts Data Updates CEU ✔ Can be Copied Description 124i Available — 96 extensions/virtual extensions. 384i Available — 384i extensions/virtual extensions. INUse Program 1008 - Basic Extension Port Setup (Part B) to set additional options for extension ports. (Also see Program 1001 on page 875 for additional Basic Extension Port Setup options.) Refer to the following chart for a description of each option, its range and default setting Basic Extension Port Setup Options - Part B Option Description Range Default Item 1SMDR Printout Use this option to include or exclude the extension you are programming in the SMDR report.0 (Do not print on SMDR report) 1 (Include on SMDR report)1 (Include on SMDR report) Item 2Outgoing Intercom Line Preference Use this option to set the extension’s outgoing Intercom Line Preference. If enabled, the extension user gets Intercom dial tone when they lift the handset. Refer to the Line Preference feature for more details. 0 (Disabled) 1 (Enabled)1 (Enabled) Item 3Outgoing Trunk Line Preference Use this option to set the extension’s outgoing Trunk Line Preference. If enabled, the extension user gets trunk dial tone when they lift the handset. The user hears trunk dial tone only if allowed by Trunk Access Map programming (Programs 0911 and 0912). Refer to the Line Preference feature for more details.0 (Disabled) 1 (Enabled)0 (Disabled) Item 4Ring Cycle for Keysets Use this option to set the ring cycle for the keyset extension you are programming (see the Keyset Ring Options chart below). This option also affects how calls ring single line telephones. Refer to the Single Line Ring Options chart provided with Program 1001 Item 6 for more information.0 (Normal ringing) 1 (Continuous ringing) 2 (Short burst with a long pause)0 (Normal ringing) Item 5Off Hook Ringing Use this option to set the keyset’s off hook signaling. Off hook signaling occurs when a keyset user receives a second call while busy on a handset call. To enable/disable Off Hook Signaling for an extension’s Class of Service, use Program 0406 Item 6.0 (Muted Off Hook Ringing) 1 (No Off Hook Signaling) 2 (Normal Off Hook Ringing) 3 (Two beeps in speaker) 4 (Single beep in handset)0 (Muted Off Hook Signaling) 1000 - Extension Options 1008 - Basic Extension Port Setup (Part B) 92000SWG08 Issue 1-0 PROGRAMMING 893
Keyset Ring Options When you use these settings . . .Calls ring like this . . . Program 1008 Item 4 Transferred Trunk CallDirect Inward Line Intercom Call 0 Long ring followed by a short pause2 short rings followed by a pause1 second on followed by 1 second off 1 Long ring followed by a short pauseContinuous ring Continuous ring 2 Long ring followed by a short pauseShort ring followed by a long pauseShort ring followed by a long pause Conditions None Feature Cross Reference Refer to the chart above. Telephone Programming Instructions To enter data for Program 1008 (Basic Extension Port Setup, Part B): 1. Enter the programming mode. 2. 1008 + HOLD STA PORT NO? 3. Enter the number of the extension port you want to program + HOLD In 384i, extension ports are 1-256. Virtual extension ports are 257-384. In 124i, extension ports are 1-72. Virtual extension ports are 73-96. Item No? 4. Select the item you want to program + HOLD Refer to the chart above when selecting an item for programming. Item_n: 5. Enter data for the item you selected + HOLD Refer to the chart above when entering data for an item. Item No? 6. Repeat from step 4 to program an additional item. OR HOLD + repeat from step 3 to program another extension port. OR HOLD + HOLD to exit. 1000 - Extension Options 1008 - Basic Extension Port Setup (Part B) 894 PROGRAMMING 92000SWG08 Issue 1-0