Nitsuko 124i/384i Software Manual
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Description (Cont’d) •Digit Masking Digit Masking lets you X out portions of the number dialed on the SMDR report. A digit mask of seven, for example, masks out all exchange codes (NNXs) and local addresses. Digit Masking makes it easier to keep track of calling patterns, without having to interpret each individual number. You can also use Digit Masking to block out access and security codes. •Duration Monitoring SMDR can include calls of any duration, or only those that last longer than the interval you specify. If you want to keep track of all trunk activity, use a short duration. To keep track of only significant usage, use a longer duration. •Extension Exclusion You can selectively exclude extensions from the SMDR report. This ensures privacy for high-profile call- ers. For example, the company attorney negotiating a merger may not want his calls to show up on an in- house report. •PBX Call Reporting If you system is behind a PBX, you can have SMDR monitor all traffic into the PBX or just calls placed over PBX trunks. The SMDR record can include all PBX calls (including calls to PBX extensions) or just calls that include the PBX trunk access code. •Serial and Parallel SMDR Communication The system is compatible with both serial and parallel SMDR devices. This gives you many SMDR out- put options. For example, you can output the SMDR report to a high speed parallel printer or send it to disk through a PC’s serial port. •Trunk Exclusion Use Trunk Exclusion to exclude certain trunks not subject to per-call charges (like WATS lines) from the SMDR report. This makes call accounting easier, since you review only those calls with variable costs. •Usage Summaries SMDR can automatically print daily, weekly and monthly call activity summaries. Each summary in- cludes the total number of regular trunk calls and ISDN trunk calls, and the costs for each type. The daily report prints every day at midnight. The weekly report prints every Sunday night at midnight. The monthly report prints at midnight on the last day of the month. •Extension Name or Number The SMDR report can include an extension’s name or extension number. Choose the method that makes it easier for you to track call usage. Features N-Z Station Message Detail Recording 92000SWG08 Issue 1-0FEATURES 471
Description (Cont’d)
Sample SMDR Report (384i Prior to 3.07.10 and 124i Prior to Base/EXCPRU 4.02)
Sample SMDR Report (384i 3.07.10 or higher)
09/01/96 PAGE 001
CLASS TIME LINE DURATION STATION DIALLED No./CLI RD/COST ACCOUNT
02 POT 10:44 LINE 001 00:00:30 STA 324 12039265400 0
03 POT 10:46 LINE 001 00:00:45 STA 324 18874521 0
04 POT 10:47 LINE 001 00:00:29 STA 318 12039265441 0
05 PIN 10:48 LINE 002 00:01:39 NO ANSWER
06 ALB 10:50 02 00:01:40
07 POT 10:52 LINE 002 00:00:00 STA 324 0
08 ALB 10:52 02 00:00:16
09 POT 10:55 LINE 002 00:00:00 STA 324 0
10 ALB 10:56 02 00:00:23
11 BRD 10:56 LINE 002 00:00:00 STA 324 120366541233 0
12 ALB 10:56 02 00:00:09
13 BRD 10:56 LINE 002 00:00:00 STA 324 181477445236 0
14 ALB 10:56 02 00:00:08
09/01/97 PAGE 001
CLASS TIME LINE DURATION STATION DIALED No./CLI ACCOUNT
02 POT 10:44 LINE 001 00:00:30 STA 324 12039265400 8841
03 POT 10:46 LINE 001 00:00:45 STA 324 18874521 0
04 POT 10:47 LINE 001 00:00:29 STA 318 12039265441 0
05 PIN 10:48 LINE 002 00:01:39 NO ANSWER
06 ALB 10:50 02 00:01:40
07 POT 10:52 LINE 002 00:00:00 STA 324 0
08 ALB 10:52 02 00:00:16
09 POT 10:55 LINE 002 00:00:00 STA 324 0
10 ALB 10:56 02 00:00:23
11 BRD 10:56 LINE 002 00:00:00 STA 324 120366541233 0
12 ALB 10:56 02 00:00:09
13 BRD 10:56 LINE 002 00:00:00 STA 324 181477445236 0
14 ALB 10:56 02 00:00:08
Features N-Z
Station Message Detail Recording
472 FEATURES92000SWG08 Issue 1-0
Description (Cont’d) Definitions Call Record Number SMDR record number (consecutive) CLASS Type of call (see Class Definitions below) TIME Time call placed or answered. (For Transferred calls, shows time user picked up Transfer.) LINE Trunk number used for call DURATION How long call lasted. (For Transferred calls, shows how long user was on call after answering the Transfer.) STATION Extension number of call owner (i.e., extension that first placed or answered call) (For Transferred calls, there can be more than one owner - depending on how many extensions shared the call.) DIALLED No. For outgoing calls, the number dialed OR DIALLED No./CLI For outgoing calls, the number dialed or, for incoming calls, the Caller ID information COST For systems with ARS, indicates the call cost OR ACOUNT Account Code number entered by extension user Class Definitions POT Outgoing trunk call POTA Outgoing trunk call placed using Toll Restriction Override PIN Incoming trunk call ALB All lines in group are busy (group number follows TIME field) BRD Call blocked due to Toll Restriction PTRS Transferred call Features N-Z Station Message Detail Recording 92000SWG08 Issue 1-0FEATURES 473
Description (Cont’d)
SMDR Report Format (384i Prior to 3.07.10 or
124i Base/EXCPRU Prior to 4.02)
Character Position Field Definition
Header Line 1
1-62 Spaces
63-70 MM/DD/YY
71 Space
72-75 PAGE
76 Space
77-79 Report page number (e.g., 001)
CR & LF Carriage return and line feed
Header Line 2
1-3 Spaces
4-8 CLASS
9,10 Spaces
11-14 TIME
15-18 Spaces
19-22 LINE
23-26 Spaces
27-34 DURATION
35,36 Spaces
37-43 STATION
44-46 Spaces
47-53 DIALED
54 Space
55-61 No./CLI
62,63 Spaces
64-70 RD/COST
71 Space
72-78 ACCOUNT
CR & LF Carriage return and line feed
LFLine feed
SMDR Record
1,2 Call record number (e.g., 01, 02)
3Space
4-6 Call type (e.g., POT for outgoing)
7-9 Spaces
10-14 Time in 24 hour clock (HH:MM)
15 Space
16-23 LINE, space, line number (e.g., LINE 001)
24-26 Spaces
27-34 Call Duration (HH:MM:SS)
35 Space
36-43 Station number (STA, space, nnnn) or name
44-46 Spaces
47-62 Number dialed (16 digits maximum)
63 Space
64-70 Call cost
71 Space
72-80(Space, Account code) or (NO, space, ANSWER)
Features N-Z
Station Message Detail Recording
474 FEATURES92000SWG08 Issue 1-0
Description (Cont’d) SMDR Report Format (384i 3.07.10 or Higher or 124i Base/EXCPRU 4.02 or Higher) Character Position Field Definition Header Line 1 1-62 Spaces 63-70 MM/DD/YY (384i 3.07.25 or higher = MM/DD/YYYY) 71 Space 72-75 PAGE 76 Space 77-79 Report page number (e.g., 001) CR & LF Carriage return and line feed Header Line 2 1-3 Spaces 4-8 CLASS 9,10 Spaces 11-14 TIME 15-18 Spaces 19-22 LINE 23-26 Spaces 27-34 DURATION 35,36 Spaces 37-43 STATION 44-46 Spaces 47-53 DIALLED 54 Space 55-61 No./CLI 62,63 Spaces 64-78 ACCOUNT CR & LF Carriage return and line feed LF Line feed SMDR Record 1,2 Call record number (e.g., 01, 02) 3Space 4-6 Call type (e.g., POT for outgoing) 7-9 Spaces 10-14 Time in 24 hour clock (HH:MM) 15 Space 16-25 LINE, space, line number (e.g., LINE 001) 26 Space 27-34 Call Duration (HH:MM:SS) 35 Space 36-45 Station number (STA, space, nnnn) or name 46 Space 47-62 Number dialed (16 digits maximum) 63 Space 64-79 Account number or NO ANSWER Features N-Z Station Message Detail Recording 92000SWG08 Issue 1-0FEATURES 475
Description (Cont’d)
Summary Reports
Conditions
(A.) The SMDR report does not include voice Intercom calls.
(B.) SMDR requires the installation of a DCI (Data Communications Interface). Once you designate a DCI
for SMDR, you cannot use that extension for placing and answering other data calls. SMDR and the Traf-
fic Management Reports should not use the same DCI.
(C.) The SMDR call buffer stores 320 calls. The buffer stores calls when the SMDR device is unavailable.
When the buffer fills, each new call is not recorded. The alarm display telephone assigned in Program
0011 (normally extension 301) shows SMDR Buffer Full, indicating that the buffer is full. The 124i
also includes a Buffer Overflow message on the SMDR report.
Default Setting
Disabled.
OUTGOING CALL/COST SUMMARY
FOR DAY OF nn/nn/nn
TOTAL NO. OF OUTGOING PSTN CALLS: 0
TOTAL NO. OF OUTGOING ISDN CALLS: 0
NO. OF OUTGOING PSTN CALLS COSTED: 0 COST: 0
NO. OF OUTGOING ISDN CALLS COSTED: 0 COST: 0
OUTGOING CALL/COST SUMMARY
FOR WEEK ENDING nn/nn/nn
TOTAL NO. OF OUTGOING PSTN CALLS: 49
TOTAL NO. OF OUTGOING ISDN CALLS: 0
NO. OF OUTGOING PSTN CALLS COSTED: 0 COST: 0
NO. OF OUTGOING ISDN CALLS COSTED: 0 COST: 0
OUTGOING CALL/COST SUMMARY
FOR MONTH ENDING nn/nn/nn
TOTAL NO. OF OUTGOING PSTN CALLS: 49
TOTAL NO. OF OUTGOING ISDN CALLS: 0
NO. OF OUTGOING PSTN CALLS COSTED: 0 COST: 0
NO. OF OUTGOING ISDN CALLS COSTED: 0 COST: 0
Features N-Z
Station Message Detail Recording
476 FEATURES92000SWG08 Issue 1-0
Programming Go to Programming Flowchart on the next page.NoYes ParallelSerial (DTE) NoYes NoYes In Program 0008, enter the SMDR DCI port number as the alarm report port number. In Program 0007, enter the SMDR DCI port number as the system report port number. In Program 0503, assign an unused extension number (e.g., 500) to the DCI port. By default, port 1 = 601. Will SMDR printer also be used for alarm reports? Will SMDR printer also be used for system reports? In Program 1206, initialize the DCI port used for SMDR. In Program 1202, set port type to 2 (Centronics parallel).In Program 1202, set port type to 1 (RS-232).Is SMDR device serial (DTE) or parallel interface? Go to Programming Flowchart on the next page. Install DCI. First DCI module installed is number 1. First 3DCI installed is number 145. See Data Communications Interface feature.In Program 1201, Type 1, Item 1, register 65, set DCI communications parameters to match the SMDR device.(384i Only) In Program 0005, use circuit type 2 for keyset with DCI or type 4 for 3DCI. Is DCI installed, programmed and functional? Start Features N-Z Station Message Detail Recording 92000SWG08 Issue 1-0FEATURES 477
Programming (Cont’d) Continued from previous page. Japanese Selected All Go to Programming Flowchart on the next page. In Program 1008 Item 1 for each extension, enter 1 to include extension on SMDR; 0 to exclude extension from SMDR. In Program 1008 Item 1 for all extensions, enter 1. Selected All Should SMDR record include information for all extensions or just selected extensions? In Program 0901 Item 13 for each trunk, enter 0 to include trunk on SMDR; 1 to exclude trunk from SMDR.In Program 0901 Item 13 for all trunks, enter 0.Should SMDR record include information for all trunks or just selected trunks?European Japanese American In Program 0130, enter 1. In Program 0130, enter 0.In Program 0130, enter 2. Do you want American, European or Japanese date format in the SMDR header? Features N-Z Station Message Detail Recording 478 FEATURES92000SWG08 Issue 1-0
Programming (Cont’d) Continued from previous page. Yes NoNo Yes Go to Programming Flowchart on the next page. In Program 0404 Item 1, enter the number of digits you want to block. If you enter 8, for example, SMDR Xs out the last 8 digits dialed. In Program 0404 Item 1, enter 0. Do you want to block (i.e., X out) any of the digits on the SMDR report. For example, you can use this feature to block the printing of security codes. To have only long distance calls print, for example, enter 8. In Program 0404 Item 2, enter the minimum number of digits a user must dial (1-24) before system will include call on SMDR report. In Program 0404 Item 2, enter 0. Should all outgoing calls print on the SMDR report, regardless of the number of digits dialed?Yes No In Program 0404 Item 5, enter 0. Should all unanswered (i.e., NO ANSWER ) calls print on the SMDR report?In Program 0404 Item 5, enter how long an unanswered call must ring (1-65535 seconds) before SMDR logs it as NO ANSWER.No Yes In Program 0404 Item 4, enter minimum duration of call that will print on the SMDR report (1-65535 seconds). In Program 0404 Item 4, enter 0.Should calls of any duration print on the SMDR report?To check a keysets DCI port number, press CHECK -- then DND. In Program 0404 Item 3, assign the SMDR DCI port. Features N-Z Station Message Detail Recording 92000SWG08 Issue 1-0FEATURES 479
Programming (Cont’d) Stop Continued from previous page. Do you want the SMDR report to include calls blocked by Toll Restriction?In 0404:6 Print Item 1, enter 1.In 0404:6 Print Item 1, enter 0. If your system is behind a PBX, do you want SMDR to include all calls to the PBX or just calls using the PBX trunk access code?In 0404:6 Print Item 2, enter 0.In 0404:6 Print Item 2, enter 1. Do you want the SMDR report to include internal data calls?In 0404:6 Print Item 3, enter 1.In 0404:6 Print Item 3, enter 0. Do you want to print the SMDR report summaries?In 0404:6, enter 1 to enable the following reports: Print Item 4 - Daily Summary Print Item 5 - Weekly Summary Print Item 6 - Monthly SummaryIn 0404:6, enter 0 to disable the following reports: Print Item 4 - Daily Summary Print Item 5 - Weekly Summary Print Item 6 - Monthly Summary Should the SMDR report include incoming calls?In 0404:6 Print Item 8, enter 0.In 0404:6 Print Item 8, enter 1. Should the SMDR report include extension names or numbers?In 0404:6 Print Item 9, enter 0.In 0404:6 Print Item 9, enter 1. YesNo All CallsAccess Code Calls YesNo YesNo NoYes Extension nameExtension number Features N-Z Station Message Detail Recording 480 FEATURES92000SWG08 Issue 1-0