Nitsuko 124i/384i Software Manual
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Programming (Cont’d) Related Features Refer to the Tenant Service Feature Interaction table on the previous pages. Operation Refer to the features listed in the Tenant Service Feature Interaction table. No Yes Stop In Program 1002, assign extensions to tenants. In Program 0904, assign trunks to tenants. An extension in one tenant group can have the same number as an extension in another group. In Program 0301, enter 0.In Program 0301, enter 1. Should user in one tenant be able to place Intercom calls and transfer trunk calls to another tenant? Start Features N-Z Tenant Service 92000SWG08 Issue 1-0FEATURES 511
Tie Lines Description 124i Available with EXCPRU PCB only. DTMF tie lines require a DTDU PCB. 384i Available. Customizing CODEC Gain Type transmit and receive levels and Tone Detection Setup requires Base 2.13, EXCPRU 2.18 or higher.Customizing CODEC Gain Type transmit and receive levels and Tone Detection Setup require system software 3.04 or higher. - Enhanced Answer Supervision requires Base 2.13, EXCPRU 2.18 or higher. See page 844.- Enhanced Answer Supervision requires system software 3.05.15 or higher. See page 844. Tie lines directly link a local telephone system with one or more remote systems. The link is independent of the telco’s switched network. When a local system user seizes a tie line, they hear Intercom dial tone from the re- mote system. The user may then be able to: •Dial extensions in the remote system •Use the remote system’s trunks for outgoing calls •Access Common Abbreviated Dialing bins in the remote system •Use the remote system’s Internal and External Paging The system provides connection for 4 TL11M E&M tie line circuits (4 conductors, 2 voice and 2 signaling), 4 TL12M E&M tie line circuits (6 conductors, 2 voice and 4 voice signaling), or 4 four-wire E&M tie line cir- cuits (4 conductors, 4 voice/signaling). Tie Line Class of Service Tie Line Class of Service provides features and dialing restrictions for incoming tie lines. This allows you to control the capabilities of callers dialing into your system. The tie line Class of Service options are: •First Digit Absorption A tie line can ignore (absorb) the first digit received, which helps when setting up a tie line network. For example, your system can have tie lines to two other systems with the same extension numbering plan. Use the first digit to differentiate between the systems. Tie line callers can dial 3200-3456 for the first system’s extensions and 4200-4456 for the second system’s extensions. The receiving system ignores the first digit and routes calls correctly to the extension dialed (i.e., 4301 is received as 301). •Trunk Group Routing/ARS Access When a tie line user calls the remote system, they may be able to dial 9 and place outside calls through the remote system. Any toll charges are incurred by the remote system. The call follows the remote sys- tem’s Trunk Group Access or Automatic Route Selection - whichever is enabled. •Trunk GroupAccess Tie line callers may be able to access trunk groups in the remote system by dialing Service Code 804 and the trunk group number. This allows the callers to select a specific trunk group for an outgoing call. Trunk Group Access bypasses the remote system’s Trunk Group Routing/ARS. As with dial 9 access, any toll charges are incurred by the remote system. •Common Abbreviated Dialing The remote system’s Common Abbreviated Dialing bins may be available to tie line callers. Use this ca- pability to set up centralized Abbreviated Dialing control - or just save time when dialing. •Operator Calling A tie line caller may be able to dial 0 for the remote system’s operator. •Paging Internal and External Paging may be available to tie line callers. This allows co-workers in adjacent fa- cilities connected by tie lines, for example, to broadcast announcements to each other. Features N-Z Tie Lines 512 FEATURES92000SWG08 Issue 1-0
Description (Cont’d) •Direct Trunk Access This option allows tie line callers to directly access a trunk for an outside call by dialing #9 and the trunk’s number. Like Trunk Group Access, this bypasses the remote system’s Trunk Group Routing/ARS. Any toll charges are incurred by the remote system. •Forced Trunk Disconnect The Forced Trunk Disconnect option allows a tie line caller to disconnect (release) another extension’s ac- tive outside call. The tie line caller can then place a call on the released trunk. Tie line callers should use Forced Trunk Disconnect only in an emergency, when no other trunks are available. Tie Line Outgoing Call Restriction You can selectively deny incoming tie lines access to your system’s outgoing trunk groups. Incoming tie line callers could be able to access your outgoing WATS lines, for example, but not your DDD trunks. The system allows you to set up a restriction matrix for each of your incoming tie lines - for each of your outgoing trunk groups. Tie Line Toll Restriction Class Incoming tie lines can have a Toll Restriction Class and be subject to the system’s toll restriction. For example, Toll Restriction can prevent users from dialing 1-900 calls. When an incoming tie line caller tries to use system trunks to dial a 1-900 service, Toll Restriction will deny the call. Flexible Tie Line Service Compatibility You can individually program tie lines for Dial Pulse (DP) or DTMF incoming or outgoing signaling. Outgoing tie lines can be either wink start or immediate start. Conditions (A.) Tie lines require the installation of a 4ATRU-EM PCB. Each PCB provides four tie line ports but uses eight trunk software ports. For example, a tie line PCB that provides trunks 1-4 automatically disables trunks 5-8. (B.) The 4ATRU-EM PCB requires a customer provided 48 VDC battery supply. Refer to the hardware man- ual for additional details. (C.) Tie line service must be purchased from your local telephone company. Default Setting Disabled. Features N-Z Tie Lines 92000SWG08 Issue 1-0FEATURES 513
Programming StopIn 0901 Items 14-17, enter 5 for tie line service type. Are all your tie trunks of the same type - with the same signaling requirements?In 0905, assign all tie trunks to the same group. No other trunks should be in the group.In 0905, assign each unique type of tie trunk to its own trunk group. Does tie trunk have DP or DTMF inbound signaling?In 0901:27, enter 0 for DP incoming signaling.In 0901:27, enter 1 for DTMF incoming signaling. In 0133, make sure the Tie Line Timers are compatible with the local telco.(384i Only) In 0303, reserve at least one CDTU block for DTMF reception (type 2). Does tie trunk have DP or DTMF outbound signaling?In 0901:1, enter 2 for DTMF outbound signaling.In 0901:1, enter 0 for 10 pps DP outbound signaling; enter 1 for 20 pps DP outbound signaling. Does tie line require wink or immediate start signaling?In 2301, enter 1 for wink start signaling.In 2301, enter 0 for immediate start signaling. Should immediate start tie line send dial tone once call is set up?Set 0901:25 to 0.Set 0901:26 to 0.Should wink start tie line send dial tone once call is set up? Set 0901:26 to 1.Set 0901:25 to 1.Continued on next page. NoYes DPDTMF DPDTMF WinkImm. NoNo YesYes Features N-Z Tie Lines 514 FEATURES92000SWG08 Issue 1-0
Programming (Cont’d) Continued from previous page. Do you want tie line to absorb (ignore) first incoming digit?In 0412:1, enter 0. Should tie line user be able to dial 9 for Trunk Group Routing or ARS?In 0412:2, enter 1.In 0412:2, enter 0. Should tie line user be able access a trunk group by dialing 804 and the groups number?In 0412:3, enter 1.In 0412:3, enter 0. Should tie line user be able to use Common Abbreviated Dialing?In 0412:4, enter 1.In 0412:4, enter 0. Should tie line user be able to dial telephone system operator?In 0412:5, enter 0.In 0412:5, enter 1. Should tie line user be able to use Internal Page?In 0412:6, enter 1.In 0412:6, enter 0. Should tie line user be able to use External Page?In 0412:7, enter 1.In 0412:7, enter 0. Should tie line user be able to use Direct Trunk Access?In 0412:8, enter 0.In 0412:8, enter 1. Should tie line user be able to use Forced Trunk Disconnect?In 0412:9, enter 1.In 0412:9, enter 0. In 0412:1, enter 1.YesNo YesNo YesNo YesNo YesNo YesNo YesNo YesNo YesNo Continued on next page. Features N-Z Tie Lines 92000SWG08 Issue 1-0FEATURES 515
Programming (Cont’d) Continued from previous page. Is the DTMF Receiver Active Time adequate?In 0405 Item 17, change the DTMF Receiver Active Time. In 2302, assign a tie lines Class of Service (1-16) for options in 0412.Did you enable dial 9 trunk access for tie line in 0412 Item 27?In 2304, set the trunk group route (1-64, set in 0906) the tie line seizes when the user dials 9. In 0906, program Trunk Group Routing (1-64). (If the system has ARS enabled, dialing 9 accesses ARS instead.) Do you want to restrict tie line users from accessing certain trunk groups for outgoing calls?In 2305, select the tie line trunk group (1-128) you want to program. Select the trunk group (1- 128) you want to restrict. Enter 0 to allow calls; enter 1 to restrict calls. Do you want calls tie line users place over system trunks subject to Toll Restriction?In 2306, assign a Toll Restriction Class (1- 15) to the tie line.In 2306, be sure to assign the tie line to a Toll Restriction Class (1-15) that does not restrict calls. Continued on next page.In 0701 and 0702, be sure the Toll Restriction Class you select does not restrict calls.Program Toll Restriction in Programs 0701 and 0702. Make one entry for each Night Service mode. No Yes Yes No Yes No YesNo Features N-Z Tie Lines 516 FEATURES92000SWG08 Issue 1-0
Programming (Cont’d) Continued from previous page. In 0116 Items 1-10, set the DTMF criteria for tie line calls for compatibility with the telco. Is the CODEC Gain (amplification) adequate for the tie Line?In 0901 Item 3, assign a different CODEC Gain Type. If required, in 0117 customize the CODEC Gain Type transmit and receive levels. Should users be able to place outgoing calls on tie line?In 0901 Item 31, enter 1. In 0901 Item 31, enter 0. Stop No Yes No Yes Features N-Z Tie Lines 92000SWG08 Issue 1-0FEATURES 517
Programming (Cont’d) ➣ 0116 - Tone Detection Setup Use Items 1-10 to set the DTMF criteria for tie line calls. ➣0117 - Trunk CODEC Gain Type Settings Customize the transmit and receive levels of the CODEC Gain Types assigned in 0901 Item 3. ➣0133 - Tie Line Timers Make sure the Tie Line Timer settings are compatible with your local telco. ➣0303 - DTMF and Dial Tone Detection Circuit Setup If the system has DTMF tie lines, be sure to reserve at least one DTU block for analog trunk DTMF re- ception (type 2). •Use the following as a guide when allocating DTMF receivers (i.e., DTU blocks): - In light traffic sites, allocate one DTMF receiver for every 10 devices that use them. - In heavy traffic sites, allocate one DTMF receiver for every five devices that use them. ➣0405 - System Timers (Part A), Item 17, DTMF Receiver Active Time After answering the tie line call, the system attaches a DTMF receiver to the tie line for this interval (0- 64800 seconds). ➣0412 - DISA/Tie Line Class of Service Options Enable (1) or disable (2) the following options for each tie line Class of Service (1-16): •First Digit Absorption (Item 1) •Trunk Group Routing/ARS Access (Item 2) •Direct Trunk Access (Item 3) •Common Abbreviated Dialing (Item 4) •Operator Calling (Item 5) •Internal Paging (Item 6) •External Paging (Item 7) •Direct Trunk Access (Item 8) •Forced Trunk Disconnect (Item 9) ➣0901 - Basic Trunk Port Setup (Part A), Item 1: Signaling Type (DP/DTMF) Set the outgoing signaling type for the tie trunk. The options are 0 (DP 10 pps), 1 (DP 20 pps) and 2 (DTMF). To set incoming signaling, refer to Program 0901 Item 27. ➣0901 - Basic Trunk Port Setup (Part A), Items 14-17: Trunk Service Type For each Night Service mode, enter service type 5 when the trunk should be a tie trunk. ➣0901 - Basic Trunk Port Setup (Part A), Item 25, Tie Line Dial Tone (Immediate Start) For immediate start tie lines, enter 1 if tie line should send dial tone to calling system once the call is set up. Enter 0 if tie line should not send dial tone. ➣0901 - Basic Trunk Port Setup (Part A), Item 25, Tie Line Dial Tone (Wink Start) For wink start tie lines, enter 1 if tie line should send dial tone to calling system once the call is set up. Enter 0 if tie line should not send dial tone. ➣0901 - Basic Trunk Port Setup (Part A), Item 27: DID/E&M Incoming Signaling Type Enter 0 if tie trunk uses DP for incoming signaling; enter 1 if tie trunk uses DTMF for incoming signal- ing. To set outgoing signaling, refer to Program 0901 Item 1. ➣0901 - Basic Trunk Port Setup (Part A), Item 31: Loop Supervision Enable (1) loop supervision for each tie line that should be able to place outgoing calls. ➣0905 - Trunk Groups Program tie lines of similar type into the same trunk group (1-128). The system uses trunk groups for outgoing access to tie lines (i.e., Service Code 804 + group). Also see Program 2305. ➣0906 - Trunk Group Routing (Dial 9) When a tie line user dials 9, the system uses the routes defined in this program (1-64). Also see Program 2304. (If the system has ARS, the tie line user accesses ARS when they dial 9.) ➣2301 - DID/E&M Start Signaling Enter 0 if tie line uses immediate start signaling. Enter 1 if tie line uses wink start signaling. ➣2302 - Tie Line Class of Service Assign the tie line’s Class of Service (1-16). Use Program 2303 to set the tie line Class of Service op- tions. You cannot use Programs 0406 and 1005 to assign Class of Service to tie lines. Features N-Z Tie Lines 518 FEATURES92000SWG08 Issue 1-0
Programming (Cont’d) ➣ 2304 - Tie Line Route Use this program to assign the trunk group route (1-64) chosen when a user seizes a tie line and dials 9. Set Trunk Group Routing in program 0906. If the system has ARS, dialing 9 accesses ARS. ➣2305 - Tie Line Outgoing Call Restriction This program lets you build a restriction matrix for trunk calls placed over a tie line. For each tie line trunk group (1-128), enable (0) or disable (1) outgoing access to each CO trunk group. ➣2306 - Tie Line Toll Restriction Class If the system uses Toll Restriction, enter a Toll Restriction Class (1-15) for each tie line. The system uses the class you enter in Program 0701. You cannot use Program 1004 to assign Toll Restriction to tie lines. Related Features Automatic Route Selection/Trunk Group Routing In a system with ARS enabled: When a tie line user dials 9 for an outside call, the system routes the call via ARS. In a system with ARS disabled: When a tie line user dials 9 for an outside call, the system uses the routes programmed for Trunk Group Routing. Central Office Calls, Placing Depending on programming, you can seize a tie line by: •Pressing a line key •Pressing a One-Touch Key •Dialing a trunk group code •Dial codes which directly accessing a specific tie line Dial Tone Detection Refer to this feature for the specifics on how the system handles Dial Tone Detection. Trunk Groups To simplify placing calls over your tie lines, you can put the tie lines in a trunk group. Operation To place a call over a tie line group: 1. Press idle CALL key and dial 804. 2. Dial tie line group number (1-9, 01-32 or 001-128). 3. Dial number. OR 1. Press tie line group key (PGM 1006 or SC 851: 1012 + group). 2. Dial number. To place a tie line call using Trunk Group Routing: 1. Press idle CALL key and dial 9. 2. Dial number. OR 1. Press tie line Trunk Group Routing key (PGM 1006 or SC 851: 1011). 2. Dial number Features N-Z Tie Lines 92000SWG08 Issue 1-0FEATURES 519
Operation (Cont’d) To place a call over a specific tie line: 1. Press idle CALL key and dial #9. 2. Dial tie line number (e.g., 005 for line 5). 3. Dial number. OR 1. Press tie line key (PGM 1006 or SC 851: 1 to 128). 2. Dial number. After calling the remote system, you may be able to: •Dial 9 to place an outside call through the remote system. •Dial Service Code #9 + a trunk number to place outside calls over a specific trunk. •Use the remote system’s Common Abbreviated Dialing. •Call the remote system’s operator. •Use the remote system’s Internal and/or External Paging. Features N-Z Tie Lines 520 FEATURES92000SWG08 Issue 1-0