Nitsuko 124i/384i Software Manual
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Programming (Cont’d Auto-Answer of Non-Ringing Lines No Yes Yes NoYes Choose from the routes you programmed in Trunk Group Routing (Program 0906). Make one entry for each Night Service mode. Stop In Program 1015, select the routing sequence for auto-answer of non-ringing lines.In Program 0906, program the Trunk Group Routing table. Refer to the Trunk Group Routing feature. In Program 0905, assign trunks to groups. Refer to the Trunk Group feature.Is Trunk Group Routing programmed? In Programs 0909 and 0910, set trunk to not ring extension. Refer to the Ring Group feature. In Programs 0911 and 0912, make sure extension has incoming access to non-ringing trunk.NoDoes extension have access to non-ringing trunk? Is the trunk you want to be non-ringing currently ringing? Start Features D-M Line Preference 92000SWG08 Issue 1-0FEATURES 341
Programming (Cont’d) ➣ 0401 - Tenant Group Options, Part A, Item 8: Incoming Call Priority For each tenant group, determine if ringing Intercom calls (0) or ringing trunk calls (1) should have an- swer priority. See the table below for interaction. ➣0401 - Tenant Group Options, Part A, Item 12: Ringing Line Preference for Intercom Calls For each tenant group, enable Idle (0) or Ringing (1) Line Preference for Intercom calls. See the table be- low for interaction. ➣0401 - Tenant Group Options, Part A, Item 13: Ringing Line Preference for Trunk Calls For each tenant group, enable Idle (0) or Ringing (1) Line Preference for trunk calls. See the table below for interaction. Program 0401 Ringing Intercom CallRinging Trunk Call Lifting the handset Item 12 (Intercom Preference )Item 13 (Trunk Preference) 00XXSeizes idle line appearance. 00X—Seizes idle line appearance. 00—XSeizes idle line appearance. 01XXIf Program 0401 Item 8 is 1, answers ringing trunk If Program 0401 Item 8 is 0, seizes idle line appearance. 01X—If Program 0401 Item 8 is 1, seizes idle line appearance. If Program 0401 Item 8 is 0, seizes line appearance. 01—XAnswers ringing trunk. 10XXSeizes idle line appearance. 10X—Answers ringing line appearance. 10—XSeizes idle line appearance. 11XXIf Program 0401 Item 8 is 1, answers ringing trunk. Intercom call then rings second line appearance. If Program 0401 item 8 is 0, answers Ringing line appearance. 11X—Answers ringing Intercom call (Line appearance). 11—XAnswers ringing trunk. Note: Program 0401 Item 8 sets Intercom (0) or trunk (1) call priority. ➣0905- Trunk Groups For Auto-Answer of Non-Ringing Lines, assign trunks to trunk groups. This is part of Trunk Group Routing programming. Features D-M Line Preference 342 FEATURES92000SWG08 Issue 1-0
Programming (Cont’d) ➣ 0906 - Trunk Group Routing For Auto Answer of Non-Ringing Lines, program the Trunk Group Routing table. Auto Answer uses this table to determine the answer sequence for ringing calls. ➣0909 - Extension Ring Group Assignment Assign extensions to ring groups (1-128). Auto-Answer for Non-Ringing Lines only works for trunks that do not ring an extension. ➣0910 - Trunk Ring Group Assignment Assign trunks to ring groups (1-128). Auto-Answer for Non-Ringing Lines only works for trunks that do not ring an extension. ➣0911 - Trunk Access Map Setup For Outgoing Line Preference and Auto-Answer of Non-Ringing Lines, set up the trunk Access Maps (1- 128). ➣0912 - Extension Access Map Assignment For Outgoing Line Preference and Auto-Answer of Non-Ringing Lines, assign trunk Access Maps to ex- tensions. ➣1008 - Basic Extension Port Setup (Part B), Item 2: Outgoing Intercom Line Preference Enable (1) or disable (0) Outgoing Intercom Line Preference for extensions. See the table below for in- teraction. ➣1008 - Basic Extension Port Setup (Part B), Item 3: Outgoing Trunk Line Preference Enable (1) or disable (0) Outgoing Trunk Line Preference for extensions. See the table below for interaction. Outgoing Line Preference (Program 1008, Items 2 and 3) Item 2 (Intercom Preference) Item 3 (Trunk Preference)After lifting handset at idle phone... 0 0 You hear nothing. 0 1 You hear trunk dial tone (follows dial 9 routing). 1 0 You hear intercom dial tone. 1 1 You hear trunk dial tone (follows dial 9 routing). ➣1015 - Universal Answer/Auto-Answer For each extension, select the route that it will use for Auto-Answer for Non-Ringing Lines. The routes correspond to the Trunk Group Routing table set in Program 0906. Features D-M Line Preference 92000SWG08 Issue 1-0FEATURES 343
Related Features Direct Inward Line DILs do not affect Incoming Line Preference operation. Ring Groups Trunks ring extensions according to Ring Group programming. Trunk Group Routing If an extension gets trunk dial tone when the user lifts the handset, the system uses the dial 9 routing to select the trunk. Operation To answer a ringing call if your phone has Ringing Line Preference: 1. Refer to the chart on the previous page. To place a call if your phone has Outgoing Line Preference: 1. Refer to the chart above. To use Auto-Answer of Non-Ringing Lines: 1. At keyset, lift handset. OR At single line telephone, lift handset and dial 872. Features D-M Line Preference 344 FEATURES92000SWG08 Issue 1-0
Loop Keys Description 124i Available. 384i Available. Loop keys are uniquely programmed function keys that simplify placing and answering trunk calls. There are three types of loop keys: Incoming Only, Outgoing Only and Both Ways. •Incoming Only Loop Keys Incoming Only loop keys are for answering trunk calls. An extension can have an incoming loop key for a specific trunk group (fixed) or a catch all loop key for any trunk group (switched). Fixed loop keys allow an extension user to tell the type of call by the ringing key. Switched loop keys are ideal for an extension with a large number of feature keys. In addition, switched loop keys are a destination for any trunk not on a line key or fixed loop key. Without a switched loop key, calls not appearing on a line key or fixed loop key will ring only the CALL key. Incoming Only loop keys also receive Transferred trunk calls. •Outgoing Only Loop Keys Outgoing Only loop keys are for placing trunk calls. An extension can have outgoing loop keys for a spe- cific trunk group or for ARS access. When a user presses the loop key, they get dial tone from the first available trunk in the group (or from ARS if programmed). Outgoing Only loop keys help ensure that an extension will always have a key available for placing calls. •Both Ways Loop Keys Both Ways loop keys combine the functions of both Incoming Only and Outgoing Only loop keys. Both Ways loop keys work well for extension users that handle a moderate amount of calls and don’t separate keys for incoming and outgoing calls. Both Ways loop keys also receive Transferred trunk calls. An extension can have many loop keys — of any type. You can program an operator, for example, with four loop keys for incoming calls and four for outgoing calls. Once a loop key call is set up, the user can handle it like any other trunk call. For example, the user can place the call on Hold, Transfer it to a co-worker or send it to a Park Orbit. An incoming call will ring the first available loop key, beginning with the lowest numbered key. If keys 1-3 are loop keys, for example, the first incoming call rings key 1. If key 1 is busy, the next call rings key 2. If keys 1 and 2 are busy, the next call rings key 3. If all three keys are busy, additional incoming calls queue for the first available key. The telephone display will show WAITING – LOOP KEY if the user presses a loop key when there are additional calls waiting. Conditions None Default Setting Disabled. Features D-M Loop Keys 92000SWG08 Issue 1-0FEATURES 345
Programming Make sure the Trunk Access Map assignments match the loop keys requirements.Incoming loop keys flash and ring for Ring Group calls. Loop keys use trunk group assignments when answering and placing calls.Both Ways Stop Program Trunk Access Maps: In 0911, set up the access options for Access Maps. In 0912, assign Trunk Access Maps to extensions. In 0905, assign trunks to trunk groups. Program Ring Groups: In 0910, assign trunks to Ring Groups. In 0909, assign extensions to Ring Groups. In 1026, for data 1 (outgoing options) enter trunk group number or 0 for ARS. For data 2 (incoming options), enter 0.Outgoing Incoming In 1026, for data 1 (outgoing options) enter trunk group number or 0 for ARS. For data 2 (incoming options), enter trunk group number or 0 for all groups. In 1026, for data 1 (outgoing options) enter 0. For data 2 (incoming options), enter trunk group number or 0 for all groups. In 1006, assign key as type 1078 with additional data = 2. In 1006, assign key as type 1078 with additional data = 1.In 1006, assign key as type 1078 with additional data = 0.Do you want Incoming Only, Outgoing Only or Both Ways loop keys. Start Features D-M Loop Keys 346 FEATURES92000SWG08 Issue 1-0
Programming (Cont’d) ➣ 0905 - Trunk Groups Assign trunks to trunk groups (1-128). In general, loop keys access trunks within specific trunk groups. ➣0909 - Extension Ring Group Assignment Assign extensions to Ring Groups (1-128). An incoming loop key will ring only for those trunks pro- grammed to ring. Also see Program 0910. ➣0910 - Trunk Ring Group Assignment Assign trunks to Ring Groups (1-128). An incoming loop key will ring only for those trunks pro- grammed to ring. Also see Program 0909 above. ➣0911 - Trunk Access Map Setup Set up the Trunk Access Maps. For example, if an extension’s loop key is for incoming and outgoing, make sure the Trunk Access Map allows incoming and outgoing access. Also see Program 0912 below. ➣0912 - Extension Access Map Assignment Assign Trunk Access Maps to extensions. Also see Program 0911 above. ➣1006 - Programming Function Keys Program function keys as loop keys (1078). For Additional Data, enter 0 (incoming only), 1 (outgoing only) or 2 (both ways). Also see Program 1026 below. ➣1026 - Loop Key Data For each loop key on an extension, program options for Data 1 and Data 2 (see the chart below). Data 1 Outgoing OptionsData 2 Incoming Options 0 Assigns the loop key for ARS access0 Assigns the loop key to all trunk groups 1-128 Assigns the loop key to the trunk group specified (1-128)1-128 Assigns the loop key to the trunk group specified (1-128) Also see Program 1006 above. Related Features Off Hook Signaling If enabled, a user hears Call Waiting beeps if additional calls are waiting behind a loop key. Programmable Function Keys If you have a line and loop key for the same trunk, the line key has precedence. An incoming call rings the line key, not the loop key. When you press the loop key for an outgoing call, the line key lights. Ring Groups Trunks ring telephones according to their Ring Group assignments (Programs 0909 and 0910). Features D-M Loop Keys 92000SWG08 Issue 1-0FEATURES 347
Operation To place a call on a loop key: 1. Press outgoing or both ways loop key. You hear dial tone and the key lights green. 2. Dial number. To answer a call on a loop key: Listen for ringing a look for a flashing (red) loop key. 1. Press loop key. The key lights green and you connect to the call. If there are additional calls waiting to be answered, your display shows: WAITING – LOOP KEY To program a loop key: 1. Press idle CALL key. 2. Dial 851. 3. Press the key you want to program as a loop key. 4. Dial 1078. 5. Dial the loop key type: •0 = Incoming only •1 = Outgoing only •2 = Both ways (incoming and outgoing) 6. Dial the loop key routing option: •001-128 = Trunk Groups 1-128 If you selected option 2 in step 5 above, enter the incoming Trunk Group followed by the outgoing Trunk Group. •000 = Trunk Group Routing or ARS (if installed) 7. Press SPK to hang up. Features D-M Loop Keys 348 FEATURES92000SWG08 Issue 1-0
Meet Me Conference Description 124i The system allows either 8 four- party conferences or 4 eight-party conferences. 384i Each DTU-A/C allows either 4 four-party conferences or 2 eight- party conferences per PCB. With Meet Me Conference, an extension user can set up a Conference with their current call and up to six other inside parties. Each party joins the Conference by dialing a Meet Me Conference code. Meet Me Conference lets extension users have a telephone meeting -- without leaving the office. The system permits up to eight parties to join in a Meet Me Conference. Conditions (384i Only) Conference requires either a DTU-A or DTU-C PCB (eight PCBs maximum per system). Default Setting Enabled. Programming Refer to the Programming Flowchart on the following page. Note: For additional programming information on Paging, refer to the Paging External and Paging Internal features. ➣0302 - Music on Hold and Conference Setup (124i Only) Set the Conference mode of the system. The system allows either 8 four-party conferences (0) or 4 eight-party conferences (1). (384i Only) Set the Conference mode of each DTU-A or DTU-C PCB. The system allows either 4 four- party conferences (0) or 2 eight-party conferences (1) per PCB. ➣(384i Only) 0308 - Conference Circuit Setup Assign the circuits on the DTU-A or DTU-C PCBs as Conference circuits (0). ➣0405 - System Timers (Part A), Item 9: Meet Me Conference Time Set the Meet Me Conference Time (0-64800 seconds). Once the user initiates Meet Me Conference, the system waits this interval for the Paged party to join the conversation. ➣0406 - COS Options, Item 14: Meet Me Conference and Paging In an extension’s Class of Service, enable (1) or disable (0) an extension’s ability to initiate a Meet Me Conference or Meet Me Page. ➣1005 - Class of Service Assign a Class Of Service (1-15) to an extension. ➣1006 - Programming Function Keys Assign function keys for Conference (code 1016), External Zone Paging (code 1004 + zone), External All Call Paging (code 1005), Internal Zone Paging (code 1006 + zone) and Meet Me Conference/Paging Pickup(code 1010). Features D-M Meet Me Conference 92000SWG08 Issue 1-0FEATURES 349
Programming (Cont’d) YesNo You can simplify Meet Me Conference operation by assigning the following function keys in 1006: External Zone Paging (code 1004), External All Call Paging (code 1005), Internal Zone Paging (code 1006) and Meet Me Conference/Paging pickup (code 1010). Setting the Meet Me Conference Time too long can unnecessarily tie up Conference circuits. In 0405 Item 9, set the Meet Me Conference Time to meet the application.Is the time users have to join a Meet Me Conference adequate? No YesNo Yes Stop In 1006, assign a function key as a Conference key (code 1016). Stop In 1005, assign Class of Service to extensions. In 0406 Item 14, enter 0 to prevent initiating Meet Me Conference.In 0406 Item 14, enter 1 to allow initiating Meet Me Conference.Should an extension be allowed to initiate a Meet Me Conference? Two 8-party Four 4-party In 0302 Item 2, enter 1.In 0302 Item 2, enter 0. Should each CDTU PCB allow four 4-party conferences or two 8-party conferences? In 0308, assign the blocks on the CDTU PCB for Conference (entry 0).In 0308, assign the blocks on the CDTU PCB for entry 1.Should the system have Conference capability? Start Features D-M Meet Me Conference 350 FEATURES92000SWG08 Issue 1-0