Home > Nitsuko > Communications System > Nitsuko 124i/384i Software Manual

Nitsuko 124i/384i Software Manual

    Download as PDF Print this page Share this page

    Have a look at the manual Nitsuko 124i/384i Software Manual online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 57 Nitsuko manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.

    Page
    of 1195
    							Selectable Ring Tones
    Description
     124i Available. 384i Available.
    An extension user can change the way calls ring their phone. Selectable Ring Tones allows an extension user to
    set up unique ringing for their calls.  This is important in a crowded work area where several phones are close to-
    gether.  Because their phone has a characteristic ring, the user always can tell when it’s their phone ringing.
    Conditions
    None
    Default Setting
    Enabled.
    Programming
    NoNo
    Yes Yes
    Stop
    In 1005, assign
    Class of Service
    to extensions.
    In 0406 Item 86,
    enter 0.In 0406 Item 86,
    enter 1.Should extension be able
    to check (listen to) the
    incoming ring tones?
    In 0406 Item 59,
    enter 0.In 0406 Item 59,
    enter 1.Should extension be
    able to change the
    incoming ring tones?
    Start
    Features N-Z
    Selectable Ring Tones
    92000SWG08   Issue 1-0FEATURES   461 
    						
    							Programming (Cont’d)
    ➣
    0406 - COS Options, Item 59: Selectable Ring Tone Selection
    In an extension’s Class of Service, enable (1) or disable (0) an extension’s ability to change the incoming
    ring tones.
    ➣0406 - COS Options, Item 86: Checking Selectable Ring Tones
    In an extension’s Class of Service, enable (1) or disable (0) an extension’s ability to check the Selectable
    Ring Tones.
    ➣1005 - Class of Service
    Assign a Class Of Service (1-15) to an extension.
    Related Features
    Single Line Telephones
    Single line telephones cannot use Selectable Ring Tones.
    Operation
    To change your extension’s incoming ring tones:
    1. Press idle CALL key.
    2. Dial 820.
    3. Dial 1 to set Intercom ring; 2 to set trunk ring.
    4. Dial code for the desired ring pattern.
    1 High pitch
    2 Medium pitch
    3 Low pitch
    5. Press SPK to hang up.
    To listen to the incoming ring choices:
    1. Press idle CALL key.
    2. Dial 811.
    3. Dial 1 to listen to Intercom ring; 2 to listen to trunk ring.
    For trunk ring, enter the tone you want to listen to followed by the tenant group.
    4. Dial code for the ring pattern you want to hear.
    1 High pitch
    2 Medium pitch
    3 Low pitch
    5. Press SPK to hang up.
    Features N-Z
    Selectable Ring Tones
    462   FEATURES92000SWG08   Issue 1-0 
    						
    							Serial Call
    Description
     124i Available. 384i Available.
    Serial Call is a method of transferring a call so it automatically returns to the transferring extension.  Serial Call-
    ing saves transferring steps between users.  For example, a Customer Service Representative (CSR) has a client
    on the phone who needs technical advice.  The CSR wants to send the call to Tech Service, but needs to advise
    the client of certain costs when Tech Service is done.  Rather than transferring the call back and forth, the CSR
    can use Serial Call to Technical Service and announce,  I have Ted on the phone.  I need to talk to him again.
    Just hang up when you’re done and I’ll get him back.
    Conditions
    None
    Default Setting
    Disabled.
    Programming
    ➣
    0402 - Tenant Group Options, Part B, Item 2: CONF (TRF) Key Operating Mode (Part A)
    For each tenant, enter 1 for this option to assign the CONF (TRF) key as a Serial Call key.
    ➣1006 - Programming Function Keys
    Assign a programmable key as a Serial Call key (code 1035).
    No YesIn 1006, do not assign a
    function key as a Serial
    Call key (code 1035). If the TRFR key is for Serial Call, extensions
    dont need a Serial Call function key.Should extension have a
    function key assigned as a
    Serial Call key? No Yes
    Stop
    In 1006, assign a
    function key as a Serial
    Call key (code 1035). Refer to the Transfer and Flash
    features for additional information.
    In 0402 Item 2, enter 0 (for
    Transfer) or 2 (for Flash).
    Do not enter 1.In 0402 Item 2, enter 1 to
    make the extension TRFR
    keys Serial Call keys.Should extension be able
    to use the TRFR key as a
    Serial Call key?
    Start
    Features N-Z
    Serial Call
    92000SWG08   Issue 1-0FEATURES   463 
    						
    							Related Features
    Programmable Function Keys
    Serial Call requires a uniquely programmed function key.
    Single Line Telephones
    Serial Call is not available to single line telephones.
    Tr a n s f e r
    An extension user can extend (send) a call to a co-worker.
    Operation
    To place a Serial Call to a co-worker:
    1. Place or answer trunk call.
    2. Press HOLD.
    3. Dial co-worker’s extension number.
    Co-worker must lift handset to respond to your announcement.
    4. Press Serial Call key (PGM 1006 or SC 851: 1035) but do not hang up.
    When your co-worker hangs up the call, the system makes an automatic live transfer back to
    your extension.
    Features N-Z
    Serial Call
    464   FEATURES92000SWG08   Issue 1-0 
    						
    							Single Line Telephones
    Description
     124i Available — 72 single line telephones
    maximum. 384i Available — 255 single line
    telephones maximum. 
    - Install 2-OPX Modules in odd
    numbered ports only. The system
    automatically disables the next
    adjacent port.- Install 2-OPX Modules in any port.
    The system automatically disables
    the next adjacent port.
    - Analog Message Waiting lamping
    not available. - Analog Message Waiting lamping is
    available.
    - Setting the DTMF criteria requires
    Base 2.13, EXCPRU 2.18 or higher.
    Adjusting the sidetone level is not
    available.- Setting the DTMF criteria requires
    system software 3.04 or higher.
    - Loop Disconnect Supervision for 2-
    OPX Modules not available. - Loop Disconnect Supervision for 2-
    OPX Modules requires system
    software 3.06.02.
    The system is compatible with 500 type (Dial Pulse) and 2500 type (DTMF) analog single line telephones
    (SLTs). You can install single line telephones as On-Premise or Off-Premise extensions. Single line telephone us-
    ers can dial codes to access many of the features available to keyset users. With Single Line Telephones, you can
    have your system simulate PBX type operation.
    When installing single line telephones as On-Premise (ONS) Extensions, you must have:
    •A port on an ASTU PCB for each single line telephone installed.
    •(384i Only) If the telephones have Message Waiting lamps, a port on an ASTU/MW PCB for each telephone
    installed. You must also have a Message Wait Power Supply PCB installed to provide lamp voltage.
    •A customer-provided ring generator (refer to the Hardware Manual for installation details).
    •(If you have 2500 sets) A CDTU PCB with at least one block reserved for analog extension DTMF reception.
    If setting up single line telephones as Off-Premise (OPX) Extensions, you must install a 2-OPX Module. Each 2-
    OPX Module provides two OPX ports: the physical port to which the module is connected and the next adjacent
    physical port. In addition, the 2-OPX Module has its own DTMF receivers (one for each port), internal ring gen-
    erator and power supply. In 124i, install a DTDU PCB if you want outbound dial tone detection for Off-Premise
    Extensions. Refer to the Hardware Manual for installation details.
    Conditions
    (A.) 2-OPX Module circuits meet the requirements o EIA Specification RS-464-A for OPS class C (loop resis-
    tance to 3,300 ohms, loop current = 16 mA or greater). In 384i system software 3.06.02 and higher, the 2-
    OPX Module (with updated firmware) provides far end loop disconnect supervision for the connected
    circuits. Set the interval in 0115 Item 10: Loop Disconnect Time.
    (B.) Dial Pulse (500 type) single line telephones cannot access any features that require the user to dial # or *.
    Default Setting
    •In 124i, Single Line Telephones and 2-OPX Modules auto-ID as soon as they are installed.
    •In 384i, Single Line Telephones and 2-OPX Modules function as soon as they are installed and properly
    programmed.
    Features N-Z
    Single Line Telephones
    92000SWG08   Issue 1-0FEATURES   465 
    						
    							Programming
    NoYes2500 Type 500 TypeONS OPX
    Continued on
    the following
    page.
    For ONS extension,
    connect to ASTU port
    programmed with circuit
    type 3.For OPX extension,
    connect to 2-OPX Module
    programmed with circuit
    type 9.
    Refer to the Single Line Ring Options chart
    provided with the Single Line Telephone
    Compatibility feature.
    Change the settings of
    1001 Item 6 and 1008
    Item 4. Do you want to
    change the way the
    single line telephones
    ring?
    For non-Voice Mail
    ports, make sure 1001
    Item 5 is 0.
    In 1001 Item 1, enter 0 for
    500 type.In 1001 Item 1, enter 1 for
    2500 type.
    (384i Only) For ONS
    extensions, in Program 0303
    make sure one CDTU block
    is type 1.
    Are single line telephones
    500 type (dial pulse) or
    2500 type (DTMF)?
    Is single line phone an
    ONS or OPX extension?
    (Skip this decision for
    124i.)
    Start
    Features N-Z
    Single Line Telephones
    466   FEATURES92000SWG08   Issue 1-0 
    						
    							Programming (Cont’d)
    Continued
    from
    previous
    page.
    Do you want to change the
    transmit and receive levels for
    a single line telephone?
    In 1001:4 choose from one
    of the standard gain
    settings (1-5).
    Are the standard
    gain settings
    acceptable?
    Is the Continued
    Dialing feature
    enabled?
    In 0406:57 set option
    to 0 to prevent dual
    DTMF tones.
    In 1005, assign a
    unique COS for Dual
    OPX phones only.Yes
    No
    Yes
    Do you want to change
    the sidetone level for a
    single line telephone?
    Yes
    In 0118, change the gains
    for the standard settings
    selected in 1001:4.
    No
    In 0128, choose a standard
    sidetone level or
    automatically calibrate an
    extensions sidetone.
    Yes
    Are the ONS extension
    timing parameters
    acceptable?
    No
    In 0115, set the various
    ASTU PCB timers.No
    In 0116:1-10 check the
    criteria for DTMF tones
    received at the SLT.
    Yes
    Stop
    No
    Features N-Z
    Single Line Telephones
    92000SWG08   Issue 1-0FEATURES   467 
    						
    							Programming (Cont’d)
    ➣
    (384i Only) 0005 - Extension Circuit Type
    Program all on-premise 500/2500 type single line telephones with circuit type 3. Program all 2-OPX
    Modules with circuit type 9.
    ➣0115 - Analog Station (ASTU PCB) Timers
    Set various timing parameters for the Analog Station PCBs. The entries you make in this program affect
    all ASTU PCBs installed.
    ➣0116 - Tone Detection Setup
    Use Items 1-10 to set the criteria for the DTMF tones received at a single line telephone.
    ➣0118 - Extension CODEC Gain Type Setup
    Assign transmit and receive levels to the five analog extension CODEC gain types. You assign CODEC
    gain types to extensions in Program 1001 Item 4.
    ➣(384i Only) 0128 - Analog Station (ASTU PCB) Sidetone Level
    Set the sidetone level for analog extensions. You can choose between the preset levels or have the system
    automatically calibrate an extension for optimum sidetone. Turn to 0129 - Analog Trunk (ATRU PCB)
    Sidetone Setting to set the sidetone levels for analog trunks.
    ➣(384i Only) 0303 - DTMF and Dial Tone Circuit Setup
    If the system has 2500 type (DTMF) single line extensions, allocate at least one CDTU block for analog
    extension DTMF reception (entry 1).
    •Use the following as a guide when allocating DTMF receivers (i.e., DTU blocks):
    - In light traffic sites, allocate one DTMF receiver for every 10 devices that use them.
    - In heavy traffic sites, allocate one DTMF receiver for every five devices that use them.
    ➣0406 - Class of Service Options (Part A), Item 57: Continued Dialing
    Set option to ’0’ to prevent dual DTMF tones when using Continued Dialing.
    ➣1001 - Basic Extension Port Setup (Part A), Item 1: Telephone Signaling Type
    Enter 0 if single line phone is a 500 type (dial pulse). Enter 1 if single line telephone is a 2500 type (DTMF).
    ➣1001 - Basic Extension Port Setup (Part A), Item 4: CODEC Gain Type
    Select the CODEC gain type you want the extension to use. This sets the transmit and receive levels
    of the phone. Set the levels for CODEC gain type 1-5 in Program 0118.
    Type 1: Transmit and Receive = 0 dB
    Type 2: Transmit and Receive = -5 dB
    Type 3: Transmit and Receive = -3 dB
    Type 4: Transmit and Receive = +3 dB
    Type 5: Transmit and Receive = + 5 dB
    ➣1001 - Basic Extension Port Setup (Part A), Item 5: Terminal Type
    Enter 0 for normal 500/2500 type telephones. Enter 1 if a Voice Mail port (refer to Voice Mail for more).
    ➣1001 - Basic Extension Port Setup (Part A), Item 6: Intercom Ring Cycle for 500/2500 Sets
    This option works with Program 1008 Item 4 to determine ringing for single line telephones. Refer to the
    Single Line Ring Options chart below.
    Single Line Ring Options
    When you use these
    settings . . .Calls ring like this . . . 
    Program
    1001 Item 6Program
    1008 Item 4Transferred Trunk
    CallDirect Inward Line Intercom Call
    0 0  Long ring followed by
    short pause2 short rings followed
    by a pause1 second on followed
    by 1 second off
    1 0 1 second on followed
    by 1 second off1 second on followed
    by 1 second off1 second on followed
    by 1 second off
    0 1 Continuous ringing Continuous ringing Continuous ringing
    1 1 1 second on followed
    by 1 second offContinuous ringing Continuous ringing
    Features N-Z
    Single Line Telephones
    468   FEATURES92000SWG08   Issue 1-0 
    						
    							Single Line Ring Options
    When you use these
    settings . . .Calls ring like this . . . 
    Program
    1001 Item 6Program
    1008 Item 4Transferred Trunk
    CallDirect Inward Line Intercom Call
    0 2 Long ring followed by
    short pauseShort ring followed by
    long pauseShort ring followed by
    long pause
    1 2 1 second on followed
    by 1 second offShort ring followed by
    long pauseShort ring followed by
    long pause
    Programming (Cont’d)
    ➣
    1005 - Class of Service
    Assign a unique Class of Service for Dual OPX phones only when using Continued Dialing.
    ➣1008 - Basic Extension Port Setup (Part B), Item  4: Ring Cycle for Keysets
    This option works with Program 1001 Item 6 to determine ringing for single line telephones. Refer to the
    Single Line Ring Options chart above.
    Related Features
    Single line telephone users have access to the following features:
    Refer to the individual features for additional descriptive, programming and operational information.
    Operation
    Refer to the individual features listed in the Related Features chart above.Abbreviated Dialing
    Account Codes 
    Alarm
    Automatic Route Selection
    Barge In
    Call Forwarding
    Call Forwarding with Follow
    Me
    Call Forwarding/DND Override
    Call Waiting/Camp On with
    Split
    Callback
    Central Office Calls, Answering
    Central Office Calls, Placing
    Conference
    Department CallingDepartment Step Calling
    Directed Call Pickup
    Do Not Disturb
    Door Box
    Flash
    Forced Trunk Disconnect
    Group Call Pickup
    Hold
    Intercom
    Handsfree Answerback/
    Forced Intercom Ringing
    Last Number Redial
    Line Preference
    Meet Me Conference
    Meet Me Paging 
    Meet Me Paging TransferMessage Waiting
    Night Service
    Off Hook Signaling
    Paging
    PBX Compatibility
    Pulse to Tone Conversion
    Ringdown Extension
    Save Number Dialed
    Selectable Display Messages
    Toll Restriction
    Transfer
    Trunk Queuing and Camp On
    Voice Mail
    Vo i c e  O v e r
    Warning Tone for Long Conver-
    sation
    Features N-Z
    Single Line Telephones
    92000SWG08   Issue 1-0FEATURES   469 
    						
    							Station Message Detail Recording
    Description
     124i Available. 384i Available.
    -The RD/COST field and Call Costing
    is only available in Base or
    EXCPRU software prior to 4.02.-The RD/COST field and Call Costing
    is only available in system software
    prior to 3.07.10.
    - Expanded ACCOUNT column is
    expanded to 16 digits in Base or
    EXCPRU 4.02 or higher.-The ACCOUNT column is expanded
    to 16 digits in 3.07.10 or higher.
    - Year 2000 Compliance: 124i is
    unaffected by the Year 2000 date
    change as the system uses a 2-digit
    date code entry. Future releases will
    use a 4-digit date code entry.- Year 2000 Compliance: 384i is
    unaffected  by the Year 2000 date
    change as prior to 3.07.25, a 2-digit
    date code entry is used. With 3.07.25
    or higher, a 4-digit date code entry is
    used.
    Station Message Detail Recording (SMDR) provides a record of the system’s trunk calls.  Typically, the record
    outputs to a customer-provided printer, terminal or SMDR data collection device.  SMDR allows you to monitor
    the usage at each extension and trunk.  This makes charge-back and traffic management easier.
    SMDR provides the following options:
    •Abandoned Call Reporting
    The SMDR report includes calls that rang into the system but were unanswered (i.e., abandoned).
    SMDR can include all abandoned calls or only those abandoned calls that rang longer than the specified
    duration.  The Abandoned Call Report helps you keep track of lost business.
    •Blocked Call Reporting
    When Toll Restriction blocks a call, you can have SMDR print the blocked call information.  Or, you can
    have  SMDR exclude these types of calls.  With Blocked Call Reporting, you can better customize Toll
    Restriction for the site’s application.
    •Call Costing
    For systems with Automatic Route Selection, the SMDR report can show costing information for long
    distance calls.  Call costing does not apply to systems without ARS.  Use costing when you need to set
    up call accounting.
    •Customized Date Format
    The SMDR header can show the report date in one of three formats: American, European or Japanese.
    Set the format for your preference.
    •Transferred Call Tracking
    SMDR shows each extension’s share of a transferred call.  If an outside call is  transferred among four ex-
    tensions, SMDR shows how long each of the callers stayed on the call.
    •Data Call Tracking
    Data Call Tracking can log the system’s internal data calls. Since SMDR normally logs external (trunk)
    data calls, Data Call Tracking lets you get a complete picture of data terminal activity.
    •Digit Counting
    With Digit Counting, SMDR can selectively keep track of toll calls.  For example, if the digit count is
    nine, SMDR won’t include toll calls within the home area code.  Digit Counting permits SMDR to in-
    clude only the types of calls you want to monitor.
    Features N-Z
    Station Message Detail Recording
    470   FEATURES92000SWG08   Issue 1-0 
    						
    All Nitsuko manuals Comments (0)

    Related Manuals for Nitsuko 124i/384i Software Manual