Nitsuko 124i/384i Software Manual
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Programming Start Does trunk ring all extensions the same way, for each Night Service mode?In 0910, assign trunks with the same ringing patterns to the same Ring Group. In 0909, assign each extension to the Ring Group that has the trunks that should ring that phone. YesNo Should extensions have one-button access to ringing trunks?In 1006, assign line keys to extensions (code 0001-0128). Stop YesNo In 0910, assign all trunks to the same Ring Group. See the example on the following page. Use data=1 to make the phones ring.In 0909, assign extensions to the ring group programmed in 0910. In 1006, do not assign line keys to extensions (code 0001-0128). Transferred calls will ring the CALL keys. Features N-Z Ring Groups 92000SWG08 Issue 1-0FEATURES 441
Programming (Cont’d) ➣ 0909 - Extension Ring Group Assignment Assign extensions to ring groups (1-128 in 384i, 1-16 in 124i). ➣0910 - Trunk Ring Group Assignment Assign trunks to ring groups (1-128 in 384i, 1-16 in 124i). ➣1006 - Programming Function Keys Assign function keys as line keys (codes 1-128). Note: For incoming calls, Ring Group programming (0909/0910) overrides Access Map programming (0911/0912) Use the charts below to program the following example: For this extension ...1 301 Trunk 1 rings Trunk 2 flashes Trunk 3 flashes 302 Trunk 1 flashes Trunk 2 rings Trunk 3 flashes 303 Trunk 1 flashes Trunk 2 flashes Trunk 3 rings 1 Trunks ring the same in the day as at night. Program 0910 - Trunk Ring Group Assignment Ring Group 1>1 2 3 Trunk 1 X - - Trunk 2 - X - Trunk 3 - - X X = Trunk assigned to indicated Ring Group 1 Make the same 0910 entry for all Night Service modes. Program 0909 - Extension Ring Group Assignment Ring Group > 1 2 3 Ext. 301 1 0 1 01 Ext. 302 0 1101 Ext 303 01011 1 = Extension rings 0 = Extension doesn’t ring 1 To allow extension user to answer flashing line, be sure to give extension incoming access to the trunk in Programs 0911 and 0912. Features N-Z Ring Groups 442 FEATURES92000SWG08 Issue 1-0
Related Features Direct Inward Line (DIL) DILs ring extensions without being in a Ring Group. Night Service Ring Group programming can be different for each Night Service mode. Programmable Function Keys Function keys simplify answering incoming calls. Operation Refer to Central Office Calls, Answering. Features N-Z Ring Groups 92000SWG08 Issue 1-0FEATURES 443
Ringdown Extension Description 124i Available — 96 extensions/virtual extensions and 24 Hotline assignments. 384i Available — 384 extensions/virtual extensions and 50 Hotline assignments (in each Tenant Group). With a Ringdown Extension, a user can call another extension by just lifting the handset. The call automatically goes through — there is no need for the user to dial digits or press additional keys. Ringdown Extensions are frequently used for lobby phones, where the caller just lifts the handset to get the information desk. After the Ringdown Extension user lifts the handset, ringdown occurs after a programmable interval. Depending on the setting of this interval, the extension user may be able to place other calls before the ringdown goes through. External Hotline is a variation of Ringdown. With External Hotline, an extension automatically dials a Common Abbreviated Dialing number when the user lifts the handset. Turn to Hotline, External for more. Conditions (A.) Ringdown extension has no effect on an extension’s current (active) call. (B.) The Ringdown Extension user must lift the handset for ringdown to work. (C.) Ringdown Extension (Program 1013) has priority over External Hotline (Program 1024). Default Setting Disabled. Programming Refer to the Programming Flowchart on the following page. ➣0405 - System Timers (Part A), Item 16: Ringdown Extension Timer After the user lifts the handset, the extension automatically calls the ringdown destination after this inter- val (0-64800 seconds). ➣0406 - COS Options, Item 41: Extension Ringdown In an extension’s Class of Service, enable (1) or disable (0) ringdown. If disabled in Class of Service, the settings in Program 1013 below have no effect. ➣1005 - Class of Service Assign a Class Of Service (1-15) to an extension. ➣1013 - Extension Ringdown (Hotline) Assignments Program the ringdown (Hotline) source and destination (target) extension numbers. The 384i allows up to 50 source/target pairs in each Tenant Group. The 124i allows up to 24 source/target pairs. Features N-Z Ringdown Extension 444 FEATURES92000SWG08 Issue 1-0
Programming (Cont’d) Start Should extension be allowed to use ringdown?In Program 0406 Item 41, enable ringdown (1).In Program 0406 Item 41, disable ringdown (0). In Program 1005, assign a Class of Service that allows ringdown to extension. Should ringdown occur immediately or after a delay?In Program 0405 Item 16, set the Ringdown Extension Timer to 0.In Program 0405 Item 16, set the Ringdown Extension Timer to desired delay interval (64800 seconds max.). In Program 1013, assign ringdown (Hotline) number, originator extension number and target extension number. Stop384i allows 50 Hotline assignments per Tenant Group. 124i allows 24 Hotline assignments. YesNo DelayedImmediate Features N-Z Ringdown Extension 92000SWG08 Issue 1-0FEATURES 445
Related Features Call Forwarding Ringdown Extension follows Call Forwarding. For example, the ringdown destination can forward their calls. When the Ringdown Extension user lifts the handset, ringdown automatically calls the extension to which calls are forwarded. Call Waiting/Camp On, Callback and Off Hook Signaling If the Ringdown Extension user hears busy tone when they lift the handset, they can Camp On to the des- tination, leave a Callback or activate Off Hook Signaling. Do Not Disturb The ringdown destination user can activate Do Not Disturb. When the Ringdown Extension user lifts the handset, they hear DND. If enabled, the Ringdown Extension user can override the destination’s DND. Handsfree Answerback/Forced Intercom Ringing If the destination extension has Handsfree Answerback enabled, the call will voice-announce. If the desti- nation extension has Forced Intercom Ringing enabled, the call will ring. Hotline, External An extension can automatically dial a Common Abbreviated Dialing Number when the user lifts the handset. Operation To place a call if your extension has ringdown programmed: 1. Lift handset. If you want to place a trunk call, press a line key before lifting the handset. Depending on the setting of your ringdown timer, you may be able to dial an Intercom call be- fore your ringdown goes through. If the destination has Handsfree Answerback enabled, your call will voice announce. If the des- tination has Forced Intercom Ringing enabled, your call will ring. To bypass ringdown (if enabled for your keyset): 1. Do not lift handset. 2. Press CALL. 3. Place Intercom or trunk call. To answer a call if you are another extension’s ringdown destination: 1. Speak toward phone to answer incoming voice-announcement. OR Lift handset to answer ringing Intercom call. Features N-Z Ringdown Extension 446 FEATURES92000SWG08 Issue 1-0
Room Monitor Description 124i Available. 384i Available. Room Monitor lets a keyset extension user listen to the sounds in a co-workers area. For example, the reception- ist could listen for sounds in the warehouse when it’s left unattended. To use Room Monitor, the initiating exten- sion and the receiving extension must activate it. An extension user can only Monitor one extension at a time. However, many extensions can Monitor the same extension at the same time. Conditions (A.) Room Monitor is for listening only. It does not allow for conversation between the monitoring and moni- tored extensions. (B.) An extension user cannot monitor an Attendant. (C.) The Nitsuko 900 cordless telephone does not support Room Monitor. Default Setting Disabled. Programming Refer to Programming Flowchart on the following page. ➣0406 - COS Options, Item 54: Room Monitor, Initiating Extension In an extension’s Class of Service, enable (1) or disable (0) an extension’s ability to initiate Room Monitor. ➣0406 - COS Options, Item 55: Room Monitor, Extension Being Monitored In an extension’s Class of Service, enable (1) or disable (0) an extension’s ability to be monitored. ➣1005 - Class of Service Assign a Class Of Service (1-15) to an extension. ➣1006 - Programming Function Keys Assign a function key as a Room Monitor key (code 1025) for both the extension being monitored and the extension initiating Room Monitor. Related Features Programmable Function Keys Room Monitor requires uniquely programmed function keys. Single Line Telephones Single line telephones cannot use Room Monitor. Features N-Z Room Monitor 92000SWG08 Issue 1-0FEATURES 447
Programming (Cont’d) No Yes No Yes Stop In 1006, assign a Room Monitor key (code 1025) to both the monitoring and monitored extension. In 1005, assign Class of Service to extensions. In 0405 Item 55, enter 0.In 0406 Item 55, enter 1. In 0406 Item 54, enter 0.In 0406 Item 54, enter 1. Should an extension have to ability to be monitored by another extension? Should an extension be able to initiate Room Monitor? Start Features N-Z Room Monitor 448 FEATURES92000SWG08 Issue 1-0
Operation You must activate Room Monitor at the extension initiating the monitor and at the extension you want to monitor. You can only listen to one extension at a time. To activate Room Monitor (at the initiating extension): 1. Do not lift handset or press SPK. 2. Press Room Monitor key (PGM 1006 or SC 851: 1025). 3. Dial number of extension you want to monitor. You can place and answer other calls while Room Monitor is active. To activate Room Monitor (at the extension to be monitored): 1. Go to the extension you want to monitor. 2. Do not lift handset or press SPK. 3. Press Room Monitor key (PGM 1006 or SC 851: 1025). 4. Dial the number of the extension you are at. For example, if you are at extension 306, dial 306. You can place and answer other calls while Room Monitor is active. To cancel Room Monitor (at either extension): 1. Press Room Monitor key at both the initiating extension and the monitored extension. Features N-Z Room Monitor 92000SWG08 Issue 1-0FEATURES 449
Save Number Dialed Description 124i Available. 384i Available. Save Number Dialed permits an extension user to save their last outside number and easily redial it later on. For example, an extension user can recall a busy or unanswered number without manually dialing the digits. The sys- tem retains the saved number until the user stores a new one in its place. Save Number Dialed saves in system memory a dialed number up to 24 digits. The number can be any combina- tion of digits 0-9, # and *. The system remembers the digits regardless of whether the call was answered, unan- swered or busy. The system normally uses the same trunk group as for the initial call. However, the extension user can preselect a specific trunk if desired. Conditions None Default Setting Enabled. Programming Refer to the Programming Flowchart on the following page. ➣ 0406 - COS Options, Item 49: Save Number Dialed In an extension’s Class of Service, enable (1) or disable (0) an extension’s ability to use Save Number Dialed. ➣1005 - Class of Service Assign a Class Of Service (1-15) to an extension ➣1006 - Programming Function Keys Assign a function key as a Save key (code 1014). Related Features Automatic Route Selection For systems with Automatic Route Selection, ARS selects the trunk for the call unless the user preselects. Dial Tone Detection Refer to this feature for the specifics on how the system handles Dial Tone Detection. Last Number Redial An extension user can quickly redial the last number placed. Programmable Function Keys Function keys simplify Save Number Dialed operation. Repeat Redial The system can automatically retry a trunk call that was unanswered or busy. Features N-Z Save Number Dialed 450 FEATURES92000SWG08 Issue 1-0