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Nitsuko 124i/384i Software Manual

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    							Intercom Abandoned Call Display
    Description
     124i Available. 384i Available.
    Intercom Abandoned Call Display shows a display keyset user a list of Intercom calls placed to them that they
    did not answer. This is a convenience if a user has to temporarily leave their desk.  When they return, they can
    display the list to find out who called while they were out.
    Conditions
    Intercom Abandon Call Display remembers the last five Intercom calls to an extension.
    Default Setting
    Enabled.
    Programming
    ➣
    0406 - COS Options, Item 13: Intercom Abandoned Call Display
    In an extension’s Class of Service, enable (1) or disable (0) an extension’s ability to use Intercom Aban-
    doned Call Display.
    ➣1005 - Class of Service
    Assign a Class Of Service (1-15) to an extension.
    Yes No
    Stop
    In 1005, assign Class
    of Service to
    extensions.
    In 0406 Item 13,
    enter 0.In 0406 Item 13,
    enter 1.
    Should extension user
    be able to display list of
    Intercom calls they did
    not answer?
    Start
    Features D-M
    Intercom Abandoned Call Display
    92000SWG08   Issue 1-0FEATURES   331 
    						
    							Related Features
    Intercom
    Intercom gives extension users access to other extensions.
    Operation
    To display the list of Intercom calls you did not answer.
    1. Press CHECK.
    2. Press CALL2.
    Repeatedly press CALL2 until no more calls display.
    3. Press CLEAR to return to the normal Time and Date display.
    Features D-M
    Intercom Abandoned Call Display
    332   FEATURES92000SWG08  Issue 1-0 
    						
    							ISDN Compatibility
    Description
     124i Currently not implemented. 384i Contact your sales representative for
    availability.
    !! Important !!
    ISDN is an emerging technology on the leading edge of international digital communication’s networking. Always
    check with your Nitsuko America Technical Service Representative before setting up your ISDN application.
    Working together will ensure maximum compatibility and reliable ISDN performance.
    Primary Rate Interface (PRI)
    The system is compatible with ISDN Primary Rate Interface (PRI) services. PRI services currently supported include:
    •Basic PRI Call Control (BCC)
    •Display of incoming caller’s name and number
    •Routing in the system based on the number the caller dialed
    •ISDN maintenance functions (such as In Service/Out of Service Messaging)
    •Speech and 3.1 KHz audio
    •Capacity of 5 PRI circuits and 120 PRI channels
    PRI capability requires the installation of T1/PRI Interface PCBs (P/N 92190). Each PCB (also called a PRI cir-
    cuit) provides 24 PRI channels (23B + D)
    1 with 64K Clear Channel response. The T1/PRI Interface PCB uses a
    single universal slot. Your can install up to five PCBs for a maximum of 120 PRI channels. 
    When installed, the T1/PRI Interface PCB uses the first block of 24 consecutive trunks. For example, if you have
    an ATRU PCB installed for trunks 1-8, the T1/PRI Interface PCB will automatically use trunks 9-32. If you have
    ATRU PCBs installed for trunks 1-8 and 17-24, the T1/PRI PCB will use trunks 25-48. The T1/PRI Interface
    cannot use trunks 9-16 (even if available) since they are not part of a consecutive block of 24 trunks.
    Notes:
    •In addition to T1/PRI Interface PCBs, PRI also requires a CSU/DSU Unit and interconnecting cables to
    interface with the telco.
    •Each T1/PRI Interface PCB is switch selectable between T1 and PRI operation. For more on T1 Trunk-
    ing, go to T1 Trunking (with ANI/DNIS Compatiblity).
    Basic Rate Interface (BRI)
    Your system also provides compatibility with ISDN Basic Rate (BRI) services, including:
    •Basic BRI Call Control (BCC)
    •Point-to-Point BRI Terminal Connection (no daisy-chaining)
    •Multipoint BRI Terminal Connection (daisy-chaining)
    •Capacity of 32 BRI circuits and 64 BRI channels
    BRI services require the installation of 2ISTU BRI Interface PCBs (P/N 92191). Each BRI Interface PCB has
    two BRI circuits. There are two channels (ports) per circuit (2B + D), providing 64K Clear B-Channel and 16K
    Clear D-Channel response. The BRI Interface PCB uses a single universal slot. You can install up to 16 BRI In-
    terface PCBs for system maximums of 32 BRI circuits and 64 BRI channels.
    When installed, the BRI Interface PCB uses a block of eight consecutive trunks. Only the first four trunks in the
    block are available. For example, if your BRI Interface PCB is the first trunk PCB installed, it reserves trunks 1-
    8. Trunks 1-4 are available — trunks 5-8 are not.
    Features D-M
    ISDN Compatibility
    92000SWG08   Issue 1-0FEATURES   333
    1
    Each T1/PRI Interface PCB provides 23 voice (B) and 1 data (D) channel. 
    						
    							Description (Cont’d)
    Note: In addition to BRI Interface PCBs, BRI Services require the installation of NT1 Network Terminators and
    interconnecting cabling.
    ISDN services are currently not implemented in 124.
    Conditions
    None
    Default Setting
    None
    Programming
    Refer to the ISDN-BRI Manual (P/N 92000BRI**) and ISDN-PRI Manual (92000PRI**) for the specifics.
    Related Features
    Refer to the ISDN-BRI Manual (P/N 92000BRI**) and ISDN-PRI Manual (92000PRI**) for the specifics.
    Operation
    Refer to the ISDN-BRI Manual (P/N 92000BRI**) and ISDN-PRI Manual (92000PRI**) for the specifics.
    Features D-M
    ISDN Compatibility
    334   FEATURES92000SWG08  Issue 1-0 
    						
    							Labelmaker
    Description
     124i Available. 384i Available.
    The 124i/384i Labelmaker provides template software and preprinted, precut forms for producing custom keyset
    labels. Use the software and forms to make unique keyset labels for each extension which can include key func-
    tions, Hotline names or your own company’s imprinted logo.
    The 124i/384i Labelmaker requires:
    •A Windows-compatible sheet fed printer (e.g., laser or ink jet)
    •Microsoft Windows 3.1 or higher
    •Microsoft Excel 3.0 or higher
      OR
    Lotus 123 Release 4 or higher
      OR
    Lotus AmiPro 3.0 or higher
    The 124i/384i Labelmaker is not compatible with Lotus WordPro. 
    Conditions
    None
    Default Setting
    None
    Programming
    None
    Related Features
    None
    Operation
    None
    Features D-M
    Labelmaker
    92000SWG08   Issue 1-0FEATURES   335 
    						
    							Last Number Redial
    Description
     124i Available. 384i Available.
    Last Number Redial allows an extension user to quickly redial the last number dialed.  For example, a user may
    quickly recall a busy or unanswered number without manually dialing the digits.
    Last Number Redial saves in system memory the last 24 digits a user dials.  The  number can be any combina-
    tion of digits 0-9, # and *.  The system remembers the digits regardless of whether the call was answered, unan-
    swered or busy.  The system normally uses the same trunk group as for the initial call.  However, the extension
    user can preselect a specific trunk if desired.
    Conditions
    None
    Default Setting
    Enabled.
    Programming
    ➣
    0406 - COS Options, Item 48: Last Number Redial
    In an extension’s Class of Service, enable (1) or disable (0) an extension’s ability to use Last Number
    Redial.
    ➣1005 - Class of Service
    Assign a Class Of Service (1-15) to an extension.
    No
    Yes
    Stop
    In 1005, assign
    Class of Service
    to extensions.
    In 0406 Item 48,
    enter 0.In 0406 Item 48,
    enter 1.Should an extension
    be able to use Last
    Number Redaial?
    Start
    Features D-M
    Last Number Redial
    336   FEATURES92000SWG08  Issue 1-0 
    						
    							Related Features
    Automatic Route Selection
    For systems with Automatic Route Selection, ARS selects the trunk for the call unless the user preselects.
    Repeat Redial
    The system can periodically redial an unanswered trunk call.
    Operation
    To redial your last call:
    1. (Optional at keyset) Press idle line key.
    If you skip this step, the system automatically selects a trunk from the same group as your origi-
    nal call.
    2. Press LND.
    3. Press idle CALL key (if you skipped step 1).
    OR
    1. At keyset, press idle CALL key.
    OR
    At single line telephone, lift handset.
    2. Dial #5.
    The system automatically selects a trunk from the same group as your original call.
    To check the number saved for Last Number Redial:
    1. Press LND.
    The stored number displays for six seconds.
    The stored number dials out if you:
    -  Lift the handset,
    -  Press an idle line key,
    -  Press an idle CALL key, or
    -  Press SPK
    2. Press CLEAR.
    To erase the stored number:
    1. At keyset, press idle CALL key.
    OR
    At single line telephone, lift handset.
    2. Dial 876.
    Features D-M
    Last Number Redial
    92000SWG08   Issue 1-0FEATURES   337 
    						
    							Line Preference
    Description
     124i Available. 384i Available.
    Line Preference determines how a keyset user places and answers calls.  There are two types of Line Preference:
    Incoming Line Preference and Outgoing Line Preference.  
    Incoming Line Preference
    Incoming Line Preference establishes how a keyset user answers calls.  When a call rings the keyset, lifting the
    handset answers either the ringing call (for Ringing Line Preference) or seizes an idle line (for Idle Line Pref-
    erence).  The idle line can provide either Intercom or trunk dial tone (see Outgoing Line Preference below).
    Ringing Line Preference helps users whose primary function is to answer calls (such as a receptionist).  Idle
    Line Preference is an aid to users whose primary function is to place calls (such as a telemarketer).
    Outgoing Line Preference
    Outgoing Line Preference sets how a keyset user places calls. If a keyset has Outgoing Intercom Line Prefer-
    ence, the user hears Intercom dial tone when they lift the handset.  If a keyset has Outgoing Trunk Line Prefer-
    ence, the user hears trunk dial tone when they lift the handset.  Outgoing Line Preference also determines what
    happens at extensions with Idle Line Preference.  The user hears either trunk (dial 9) or Intercom dial tone.
    Auto-Answer of Non-Ringing Lines
    With Auto-Answer of Non-Ringing Lines, an extension user can automatically answer trunk calls that ring other
    extensions (not their own).  This would help a user that has to answer calls for co-workers that are away from
    their desks.  When the user lifts the handset, they automatically answer the ringing calls based on Trunk Group
    Routing programming.  The extension user’s own ringing calls, however, always have priority over calls ringing
    other co-worker’s extensions.
    Conditions
    If a keyset extension has more than one call ringing its line keys, Ringing Line Preference answers the calls on a
    first-in first-answered basis.
    Default Setting
    Enabled.
    Features D-M
    Line Preference
    338   FEATURES92000SWG08  Issue 1-0 
    						
    							Programming
    Incoming Line Preference
    Stop
    In Program 0910, assign
    trunks to Ring Groups.
    In Program 0909, assign
    extensions to Ring
    Groups. Intercom Trunk
    In Program
    0401 Item 8,
    enter 0.In Program
    0401 Item 8,
    enter 1.With both Intercom and
    trunk call ringing, which
    should have priority? No
    Yes
    In program 0401
    Item 13, enter 0.In Program
    0401 Item 13,
    enter 1.When users lift handset,
    should they answer
    ringing trunk call? No
    Yes
    In Program
    0401 Item 12,
    enter 0.In Program
    0401 Item 12,
    enter 1.When users lift handset,
    should they answer
    ringing Intercom call?
    Start
    Features D-M
    Line Preference
    92000SWG08   Issue 1-0FEATURES   339 
    						
    							Programming (Cont’d)
    Outgoing Line Preference
    Also see the Prime Line
    Selection feature.
    Program Trunk Group Routing:
    - Assign trunks to groups in 0905.
    - Assign trunk groups to routes in 0906.
    - Assign routes to extensions in 0907.
    For additional interaction between
    Program 1008 Items 2 and 3, see
    the chart below.In Program
    1008 Item 2,
    enter 1.Intercom
    dial toneTrunk
    dial tone
    Stop
    In Program 0912, assign
    trunk access maps to
    extensions.
    In Program 0911, set up
    the trunk access maps.
    In Program
    1008 Item 3,
    enter 0.In Program
    1008 Item 3,
    enter 1.When user lifts
    handset, should they
    get Intercom dial tone
    or trunk dial tone?
    Start
    Features D-M
    Line Preference
    340   FEATURES92000SWG08  Issue 1-0 
    						
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