Nitsuko 124i/384i Software Manual
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Intercom Abandoned Call Display Description 124i Available. 384i Available. Intercom Abandoned Call Display shows a display keyset user a list of Intercom calls placed to them that they did not answer. This is a convenience if a user has to temporarily leave their desk. When they return, they can display the list to find out who called while they were out. Conditions Intercom Abandon Call Display remembers the last five Intercom calls to an extension. Default Setting Enabled. Programming ➣ 0406 - COS Options, Item 13: Intercom Abandoned Call Display In an extension’s Class of Service, enable (1) or disable (0) an extension’s ability to use Intercom Aban- doned Call Display. ➣1005 - Class of Service Assign a Class Of Service (1-15) to an extension. Yes No Stop In 1005, assign Class of Service to extensions. In 0406 Item 13, enter 0.In 0406 Item 13, enter 1. Should extension user be able to display list of Intercom calls they did not answer? Start Features D-M Intercom Abandoned Call Display 92000SWG08 Issue 1-0FEATURES 331
Related Features Intercom Intercom gives extension users access to other extensions. Operation To display the list of Intercom calls you did not answer. 1. Press CHECK. 2. Press CALL2. Repeatedly press CALL2 until no more calls display. 3. Press CLEAR to return to the normal Time and Date display. Features D-M Intercom Abandoned Call Display 332 FEATURES92000SWG08 Issue 1-0
ISDN Compatibility Description 124i Currently not implemented. 384i Contact your sales representative for availability. !! Important !! ISDN is an emerging technology on the leading edge of international digital communication’s networking. Always check with your Nitsuko America Technical Service Representative before setting up your ISDN application. Working together will ensure maximum compatibility and reliable ISDN performance. Primary Rate Interface (PRI) The system is compatible with ISDN Primary Rate Interface (PRI) services. PRI services currently supported include: •Basic PRI Call Control (BCC) •Display of incoming caller’s name and number •Routing in the system based on the number the caller dialed •ISDN maintenance functions (such as In Service/Out of Service Messaging) •Speech and 3.1 KHz audio •Capacity of 5 PRI circuits and 120 PRI channels PRI capability requires the installation of T1/PRI Interface PCBs (P/N 92190). Each PCB (also called a PRI cir- cuit) provides 24 PRI channels (23B + D) 1 with 64K Clear Channel response. The T1/PRI Interface PCB uses a single universal slot. Your can install up to five PCBs for a maximum of 120 PRI channels. When installed, the T1/PRI Interface PCB uses the first block of 24 consecutive trunks. For example, if you have an ATRU PCB installed for trunks 1-8, the T1/PRI Interface PCB will automatically use trunks 9-32. If you have ATRU PCBs installed for trunks 1-8 and 17-24, the T1/PRI PCB will use trunks 25-48. The T1/PRI Interface cannot use trunks 9-16 (even if available) since they are not part of a consecutive block of 24 trunks. Notes: •In addition to T1/PRI Interface PCBs, PRI also requires a CSU/DSU Unit and interconnecting cables to interface with the telco. •Each T1/PRI Interface PCB is switch selectable between T1 and PRI operation. For more on T1 Trunk- ing, go to T1 Trunking (with ANI/DNIS Compatiblity). Basic Rate Interface (BRI) Your system also provides compatibility with ISDN Basic Rate (BRI) services, including: •Basic BRI Call Control (BCC) •Point-to-Point BRI Terminal Connection (no daisy-chaining) •Multipoint BRI Terminal Connection (daisy-chaining) •Capacity of 32 BRI circuits and 64 BRI channels BRI services require the installation of 2ISTU BRI Interface PCBs (P/N 92191). Each BRI Interface PCB has two BRI circuits. There are two channels (ports) per circuit (2B + D), providing 64K Clear B-Channel and 16K Clear D-Channel response. The BRI Interface PCB uses a single universal slot. You can install up to 16 BRI In- terface PCBs for system maximums of 32 BRI circuits and 64 BRI channels. When installed, the BRI Interface PCB uses a block of eight consecutive trunks. Only the first four trunks in the block are available. For example, if your BRI Interface PCB is the first trunk PCB installed, it reserves trunks 1- 8. Trunks 1-4 are available — trunks 5-8 are not. Features D-M ISDN Compatibility 92000SWG08 Issue 1-0FEATURES 333 1 Each T1/PRI Interface PCB provides 23 voice (B) and 1 data (D) channel.
Description (Cont’d) Note: In addition to BRI Interface PCBs, BRI Services require the installation of NT1 Network Terminators and interconnecting cabling. ISDN services are currently not implemented in 124. Conditions None Default Setting None Programming Refer to the ISDN-BRI Manual (P/N 92000BRI**) and ISDN-PRI Manual (92000PRI**) for the specifics. Related Features Refer to the ISDN-BRI Manual (P/N 92000BRI**) and ISDN-PRI Manual (92000PRI**) for the specifics. Operation Refer to the ISDN-BRI Manual (P/N 92000BRI**) and ISDN-PRI Manual (92000PRI**) for the specifics. Features D-M ISDN Compatibility 334 FEATURES92000SWG08 Issue 1-0
Labelmaker Description 124i Available. 384i Available. The 124i/384i Labelmaker provides template software and preprinted, precut forms for producing custom keyset labels. Use the software and forms to make unique keyset labels for each extension which can include key func- tions, Hotline names or your own company’s imprinted logo. The 124i/384i Labelmaker requires: •A Windows-compatible sheet fed printer (e.g., laser or ink jet) •Microsoft Windows 3.1 or higher •Microsoft Excel 3.0 or higher OR Lotus 123 Release 4 or higher OR Lotus AmiPro 3.0 or higher The 124i/384i Labelmaker is not compatible with Lotus WordPro. Conditions None Default Setting None Programming None Related Features None Operation None Features D-M Labelmaker 92000SWG08 Issue 1-0FEATURES 335
Last Number Redial Description 124i Available. 384i Available. Last Number Redial allows an extension user to quickly redial the last number dialed. For example, a user may quickly recall a busy or unanswered number without manually dialing the digits. Last Number Redial saves in system memory the last 24 digits a user dials. The number can be any combina- tion of digits 0-9, # and *. The system remembers the digits regardless of whether the call was answered, unan- swered or busy. The system normally uses the same trunk group as for the initial call. However, the extension user can preselect a specific trunk if desired. Conditions None Default Setting Enabled. Programming ➣ 0406 - COS Options, Item 48: Last Number Redial In an extension’s Class of Service, enable (1) or disable (0) an extension’s ability to use Last Number Redial. ➣1005 - Class of Service Assign a Class Of Service (1-15) to an extension. No Yes Stop In 1005, assign Class of Service to extensions. In 0406 Item 48, enter 0.In 0406 Item 48, enter 1.Should an extension be able to use Last Number Redaial? Start Features D-M Last Number Redial 336 FEATURES92000SWG08 Issue 1-0
Related Features Automatic Route Selection For systems with Automatic Route Selection, ARS selects the trunk for the call unless the user preselects. Repeat Redial The system can periodically redial an unanswered trunk call. Operation To redial your last call: 1. (Optional at keyset) Press idle line key. If you skip this step, the system automatically selects a trunk from the same group as your origi- nal call. 2. Press LND. 3. Press idle CALL key (if you skipped step 1). OR 1. At keyset, press idle CALL key. OR At single line telephone, lift handset. 2. Dial #5. The system automatically selects a trunk from the same group as your original call. To check the number saved for Last Number Redial: 1. Press LND. The stored number displays for six seconds. The stored number dials out if you: - Lift the handset, - Press an idle line key, - Press an idle CALL key, or - Press SPK 2. Press CLEAR. To erase the stored number: 1. At keyset, press idle CALL key. OR At single line telephone, lift handset. 2. Dial 876. Features D-M Last Number Redial 92000SWG08 Issue 1-0FEATURES 337
Line Preference Description 124i Available. 384i Available. Line Preference determines how a keyset user places and answers calls. There are two types of Line Preference: Incoming Line Preference and Outgoing Line Preference. Incoming Line Preference Incoming Line Preference establishes how a keyset user answers calls. When a call rings the keyset, lifting the handset answers either the ringing call (for Ringing Line Preference) or seizes an idle line (for Idle Line Pref- erence). The idle line can provide either Intercom or trunk dial tone (see Outgoing Line Preference below). Ringing Line Preference helps users whose primary function is to answer calls (such as a receptionist). Idle Line Preference is an aid to users whose primary function is to place calls (such as a telemarketer). Outgoing Line Preference Outgoing Line Preference sets how a keyset user places calls. If a keyset has Outgoing Intercom Line Prefer- ence, the user hears Intercom dial tone when they lift the handset. If a keyset has Outgoing Trunk Line Prefer- ence, the user hears trunk dial tone when they lift the handset. Outgoing Line Preference also determines what happens at extensions with Idle Line Preference. The user hears either trunk (dial 9) or Intercom dial tone. Auto-Answer of Non-Ringing Lines With Auto-Answer of Non-Ringing Lines, an extension user can automatically answer trunk calls that ring other extensions (not their own). This would help a user that has to answer calls for co-workers that are away from their desks. When the user lifts the handset, they automatically answer the ringing calls based on Trunk Group Routing programming. The extension user’s own ringing calls, however, always have priority over calls ringing other co-worker’s extensions. Conditions If a keyset extension has more than one call ringing its line keys, Ringing Line Preference answers the calls on a first-in first-answered basis. Default Setting Enabled. Features D-M Line Preference 338 FEATURES92000SWG08 Issue 1-0
Programming Incoming Line Preference Stop In Program 0910, assign trunks to Ring Groups. In Program 0909, assign extensions to Ring Groups. Intercom Trunk In Program 0401 Item 8, enter 0.In Program 0401 Item 8, enter 1.With both Intercom and trunk call ringing, which should have priority? No Yes In program 0401 Item 13, enter 0.In Program 0401 Item 13, enter 1.When users lift handset, should they answer ringing trunk call? No Yes In Program 0401 Item 12, enter 0.In Program 0401 Item 12, enter 1.When users lift handset, should they answer ringing Intercom call? Start Features D-M Line Preference 92000SWG08 Issue 1-0FEATURES 339
Programming (Cont’d) Outgoing Line Preference Also see the Prime Line Selection feature. Program Trunk Group Routing: - Assign trunks to groups in 0905. - Assign trunk groups to routes in 0906. - Assign routes to extensions in 0907. For additional interaction between Program 1008 Items 2 and 3, see the chart below.In Program 1008 Item 2, enter 1.Intercom dial toneTrunk dial tone Stop In Program 0912, assign trunk access maps to extensions. In Program 0911, set up the trunk access maps. In Program 1008 Item 3, enter 0.In Program 1008 Item 3, enter 1.When user lifts handset, should they get Intercom dial tone or trunk dial tone? Start Features D-M Line Preference 340 FEATURES92000SWG08 Issue 1-0