Nitsuko 124i/384i Software Manual
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Table 1-2, Service Codes by Number
Dial this Service Code...1When you are... For this feature...Also see
Function Key...
1 Except where indicated, dial Service Code from Intercom dial tone (e.g., press idle CALL key first).
137 Changing a room’s telephone Toll
Restriction (When Checked In) levelHotel/Motel
(Toll Restriction [When
Checked In])-
138 Setting a room as checked in Hotel/Motel
(Room Status)-
139 Setting a room as checked out Hotel/Motel
(Room Status)-
140 Setting a room as available (clean)...](http://img.usermanuals.tech/thumb/5728/84378/w64_nitsuko-124i-384i-software-hardware-program-features_d-39.png "Page 40
Table 1-2, Service Codes by Number
Dial this Service Code...1When you are... For this feature...Also see
Function Key...
1 Except where indicated, dial Service Code from Intercom dial tone (e.g., press idle CALL key first).
137 Changing a room’s telephone Toll
Restriction (When Checked In) levelHotel/Motel
(Toll Restriction [When
Checked In])-
138 Setting a room as checked in Hotel/Motel
(Room Status)-
139 Setting a room as checked out Hotel/Motel
(Room Status)-
140 Setting a room as available (clean)...")
Table 1-2, Service Codes by Number Dial this Service Code...1When you are... For this feature...Also see Function Key... 1 Except where indicated, dial Service Code from Intercom dial tone (e.g., press idle CALL key first). 170 + ACD Group Changing your ACD Group assignment ACD 800 + enter name Programming extension names Name Storing - 801 + zone (1-9 or 01-32) 801 + zone (0 or 00)Making an Internal Zone Page Making an All Call Internal PagePaging, Internal 1006 + zone 1076 802 + Door Box (1-8) Placing a call to a Door Box Door Box - 803 + zone (1-8) 803 + zone (0)Making an External Zone page Making an External All Call pageExternal Paging 1004 + zone 1005 804 + trunk group (1-9, 01-99 or 001-128)Placing an outside call over a trunk group Central Office Calls, Placing1012 + group 808 Stepping through a Department Group Department Step Calling 809 Sending a Call Waiting tone to a busy ext. Call Waiting 810 Breaking into another extension’s call Barge In 811 + 1 (ICM) or 2 (trk) + tone (1-3)Listening to the incoming ring choices Selectable Ring Tones - 812 Changing the signal type for calling an ext. Intercom 815 Saving a number (from SLT) or dialing a saved numberSave Number Dialed 1014 817 Setting modem outgoing parameters Data Communications - 818 + pswd (0000) + 0 818 + pswd (0000) + 1 818 + pswd (0000)+ 2 818 + pswd (0000) + 3Activating Day Mode Activating Night Mode Activating Midnight Mode Activating Rest ModeNight Service 1039 + pswd 1040 + pswd 1041 + pswd 1042 + pswd 820 + 1 (ICM) or 2 (trk) + tone (1-3)Changing your extension’s incoming ring tonesSelectable Ring Tones - 821 Enabling Handsfree Answerback for incoming Intercom callsHandsfree Answerback/ Forced Intercom Ringing- 823 Enabling Forced Ringing for incoming Intercom callsHandsfree Answerback/Forced Intercom ringing- 824 Enabling/disabling Dial Pad Confirmation To n eDial Pad Confirmation To n e- 825 Turning Background Music on and off Background Music - 827 + 1 or 2 + time, or 827 + 1 or 2 + 9999 to cancelChecking, setting or canceling an alarm Alarm - 828 + password (0000) + year + month + day + day of week (0-6) + hour + minutesSetting the system Time and Date Time and Date - Introducing the Features Charts and Illustrations 92000SWG08 Issue 1-0FEATURES 11
Table 1-2, Service Codes by Number Dial this Service Code...1When you are... For this feature...Also see Function Key... 1 Except where indicated, dial Service Code from Intercom dial tone (e.g., press idle CALL key first). 830 Remote maintenance - - 832 Placing a call on Group Hold Hold - 834 Switching from headset to handset mode and visa versaHeadset Operation 1028 840 System alarm message delete - - 847 + 0 (Cancel) 1 (Trk calls) 2 (Paging, ICM and transfers) 3 (Paging, ICM and trk calls) 4 (Call Forwards)Activating Do Not Disturb Do Not Disturb - 849 Placing a call on Exclusive Hold at a DSL/SLT set.Hold - 850 Camping On to an extension when calling into the system through the VAU Automated AttendantVoice Announce Unit (Automated Attendant)- 851 + key + code Changing the function of a programmable keyProgrammable Function Keys - 852 + One-Touch + Key sequence + Programmable key (1034) to store, or 852 + One-Touch + Programmable key (1034) to cancelAccessing One-Touch Key Serial Operation store and delete functionsOne-Touch Serial Operation 1034 853 + bin + number + HOLD to storeStoring Common Abbreviated Dialing numbersAbbreviated Dialing - 854 + bin + number + HOLD to storeStoring Group Abbreviated Dialing numbers Abbreviated Dialing - 855 + One Touch key + code Programming a One-Touch Key or Personal Speed DialOne-Touch Dialing - 856 Answering a call ringing a phone in your pickup group (except Ring Group calls)Group Call Pickup - 857 Parking a call or picking up a parked call Park - 859 Retrieving a call from Exclusive Hold at a DSL/SLT set.Hold - 860 DID ACD Access Code (not used) ACD - 862 Picking up a call from Group Hold Hold - Introducing the Features Charts and Illustrations 12 FEATURES92000SWG08 Issue 1-0
Table 1-2, Service Codes by Number Dial this Service Code...1When you are... For this feature...Also see Function Key... 1 Except where indicated, dial Service Code from Intercom dial tone (e.g., press idle CALL key first). 863 Joining a Meet Me Conference or Meet Me Page on an Internal Paging Zone (if your extension is in the group called)Meet Me Conference Meet Me Paging1010 864 + zone paged (0-9 or 00-32)Joining a Meet Me Conference or Meet Me Page if your extension is not in the group pagedMeet Me Paging - 865 + zone (0-8) Joining a Meet Me Conference or Meet Me Page on an External Paging Zone.Meet Me Conference Meet Me Paging- 867 + line number Retrieving a Conferenced CO line Conference - 868 + pickup group (1-9 or 01-32)Answering a call ringing a phone in another pickup group (except Ring Group calls)Group Call Pickup 1009 + group 869 Answering a call ringing a phone in another pickup group if you don’t know the group’s number (except Ring Group Calls)Group Call Pickup 1008 870 Canceling a Callback request Callback - 871 + ext Canceling Messages Waiting you have left at a specific extensionMessage Waiting - 873 Canceling all Messages Waiting you have left at other extensionsMessage Waiting - 875 + pswd (0000) + place outside callTemporarily overriding an extension’s Toll RestrictionToll Restriction Override - 876 Clearing number saved by Last Number RedialLast Number Redial - 880 Initializing the DCI Data Communications - 881 + pswd (0000) + 0 (no tone), 1 (minuet) or 2 (nocturne) Changing the Music on Hold Tone Music on Hold - 883 Enabling the DCI auto-answer mode Data Communications - 884 Disconnecting an active data call Data Communications - 885 Clearing the number saved by Save Number RedialSave Number Redial - 892 Forcing Off Hook Signaling to voice- announce your phoneOff Hook Signaling - 893 Forcing Off Hook Signaling to ring your phoneOff Hook Signaling - 899 Testing Callback operation for SLT’s Callback - Introducing the Features Charts and Illustrations 92000SWG08 Issue 1-0FEATURES 13
Table 1-3, Service Codes by Feature For this feature... Dial this Service Code...1When you are...Also see Function Key... 1 Except where indicated, dial Service Code from Intercom dial tone (e.g., press idle CALL key first). Abbreviated Dialing 853 + bin + number + HOLD to storeStoring Common Abbreviated Dialing numbers- 854 + bin + number + HOLD to storeStoring Group Abbreviated Dialing numbers- #2 + bin Dialing a Common Abbreviated Dialing number1037 #4 + bin Dialing a Group Abbreviated Dialing number 1038 #7 + bin Using Personal Abbreviated Dialing - Account Codes * + Enter Account Code + * Entering an Account Code - Hookflash + # # + Enter Account Code + HookflashEntering an Account Code at an SLT - Alarm 827 + 1 or 2 + time, or 827 + 1 or 2 + 9999 to cancelChecking, setting or canceling an alarm - Automatic Call Distribution (ACD)*5 Logging out of or on to an ACD Group 1046 155 Logging out of or on to an ACD Group from an SLT- 156 Activating Work Time 1053 157 Canceling Work Time 1053 158 Activating Rest Mode 1049 159 Canceling Rest Mode 1049 Hookflash + 160 ACD Recording for SLT - 167 Allowing ACD Agent to log into a group 168 Allowing ACD Agent to log out of a group 169 Allowing supervisor to change agent’s status 170 + ACD Group Changing your ACD Group assignment - 860 DID ACD Access Code (not used) - Automatic Route Selection or Trunk Group Routing9 Placing an call using Trunk Group Routing or Automatic Route Selection1011 Background Music 825 Turning Background Music on and off - Call Forwarding *2 + 0 Canceling Call Forwarding 1080 *2 + 2 + Destination + Type (2-4)Activating Call Forwarding when Busy 1080 *2 + 4 + Destination + Type (2-4)Activating Call Forwarding Immediate 1080 Introducing the Features Charts and Illustrations 14 FEATURES92000SWG08 Issue 1-0
Table 1-3, Service Codes by Feature For this feature... Dial this Service Code...1When you are...Also see Function Key... 1 Except where indicated, dial Service Code from Intercom dial tone (e.g., press idle CALL key first). Call Forwarding (cont.) *2 + 6 + Destination + Type (2-4)Activating Call Forwarding when Unanswered (delayed)1080 *2 + 7 + Destination + Type (2-4)Activating Call Forwarding (Both Ringing) 1080 Call Forwarding Off-Premise*4 + 6 + Trunk access code + Outside number, or *4 + 6 + Hold + Hang up to cancelForwarding your calls to an off-premise telephone number1081 Call Forwarding with Follow Me*2 + 3 + Destination + Type (2-4)Activating Call Forward Follow Me at the destination extension1080 Call Waiting / Camp On *7 Splitting (switching) between calls on an SLT - Callback / Camp On / Trunk Queuing2 Camping On or leaving a Callback for a busy extension or trunk1020 870 Canceling a Callback request - 899 Testing Callback operation for SLT’s - Caller ID 146 + 2 (Change), 3 (Delete) or 6 (New)Changing, deleting or adding new numbers to the Caller ID Table1073 148 + 2 (Call) or 3 (Erase)Returning or erasing a missed Caller ID call - Central Office Calls, Answering#0 Using Universal Answer to pick up a call ringing over the paging system- Central Office Calls, Placing#9 + 001-128 Placing a call over a specific trunk 1-32 804 + trunk group (1-9, 01-99 or 001-128)Placing an outside call over a trunk group 1012 + group Conference Hookflash + #1 + extension + hookflash twiceActivating Conference from a Single Line (500/2500) set1016 867 + line number Retrieving a CO line in a Conference Data Communications 817 Setting modem outgoing parameters - 880 Initializing the DCI - 883 Enabling the DCI auto-answer mode - 884 Disconnecting an active data call - Department Calling 150 + 0 (install) or 1 (remove)Logging in (0) or logging out (1) for your Department Calling Group1074 Department Step Calling # Step Calling through a Department Group 1021 Dial Pad Confirmation To n e824 Enabling/disabling Dial Pad Confirmation To n e- Introducing the Features Charts and Illustrations 92000SWG08 Issue 1-0FEATURES 15
Table 1-3, Service Codes by Feature For this feature... Dial this Service Code...1When you are...Also see Function Key... 1 Except where indicated, dial Service Code from Intercom dial tone (e.g., press idle CALL key first). Directed Call Pickup ** + ext. Picking up a call ringing or waiting at an extension- Do Not Disturb 847 + 0 (Cancel) 1 (Trk calls) 2 (Paging, ICM and Call Forwards) 3 (Paging, ICM and trk calls) 4 (Call Forwards)Activating Do Not Disturb - Door Box 802 + Door Box (1-8) Placing a call to a Door Box - Flash #3 Flashing a trunk from an SLT. - Forced Trunk Disconnect *3 (after #9 + 001-128 + busy)Disconnecting a call in progress on a trunk - Group Call Pickup *# Picking up a call ringing an extension in your own pickup group (except Ring Group calls)1007 868 + pickup group (1-9 or 01-32)Answering a call ringing a phone in another pickup group (except Ring Group calls)1009 + group 869 Answering a call ringing a phone in another pickup group if you don’t know the group’s number (except Ring Group calls)1008 Handsfree Answerback/Forced Intercom Ringing1 (Off-hook) Changing the signaling mode of your outgoing Intercom call- 821 Enabling Handsfree Answerback for incoming Intercom calls- 823 Enabling Forced Ringing for incoming Intercom calls- Headset Operation 834 Switching from headset to handset mode and visa versa1028 Hold 832 Placing a call on Group Hold - 849 Placing a call on Exclusive Hold at a DSL/SLT set- 859 Retrieving a call from Exclusive Hold at a DSL- 862 Picking up a call from Group Hold - Hotel/Motel (Message Waiting)126 Leaving a message at an extension, without first calling that extension- Hotel/Motel (Do Not Disturb)127 Enabling DND at a room telephone - Introducing the Features Charts and Illustrations 16 FEATURES92000SWG08 Issue 1-0
Table 1-3, Service Codes by Feature For this feature... Dial this Service Code...1When you are...Also see Function Key... 1 Except where indicated, dial Service Code from Intercom dial tone (e.g., press idle CALL key first). Hotel/Motel (Do Not Disturb)128 Canceling DND at a room telephone - Hotel/Motel (Do Not Disturb)129 Enabling DND for another room telephone - Hotel/Motel (Do Not disturb)130 Canceling DND at another room telephone - Hotel/Motel (Wake Up Call)131 Setting a Wake Up Call or your own room telephone- Hotel/Motel (Wake Up Call)132 Canceling a Wake Up Call for your own room telephone- Hotel/Motel (Wake Up Call)133 Setting a Wake Up Call for another guest’s room telephone- Hotel/Motel (Wake Up Call)134 Canceling a Wake Up Call for another guest’s room telephone- Hotel/Motel (Room to Room Call Restriction)135 Enabling Room to Room Call Restriction for a guest’s room telephone- Hotel/Motel (Room to Room Call Restriction)136 Disabling Room to Room Call Restriction for a guest’s room telephone- Hotel/Motel (Toll Restriction [When Checked In])137 Changing a room’s telephone Toll Restriction (When Checked In) level- Hotel/Motel (Room Status)138 Setting a room as checked in - Hotel/Motel (Room Status)139 Setting room as checked out - Hotel/Motel (Room Status)140 Setting a room as available (clean) from the room’s telephone- Hotel/Motel (Room Status)141 Setting a room as available (clean) from another telephone- Hotel/Motel (Room Status Printouts)142 Requesting a Room Status Printout - Hotel/Motel (Toll Restriction [When Checked In])166 Changing a room’s telephone Toll Restriction level (when checked in)- Last Number Redial #5 Using Last Number Redial - 876 Clearing number saved by Last Number Redial - Introducing the Features Charts and Illustrations 92000SWG08 Issue 1-0FEATURES 17
Table 1-3, Service Codes by Feature For this feature... Dial this Service Code...1When you are...Also see Function Key... 1 Except where indicated, dial Service Code from Intercom dial tone (e.g., press idle CALL key first). Meet Me Conference Meet Me Paging863 Joining a Meet Me Conference or Meet Me Page on an Internal Paging Zone (if your extension is in the group called)1010 864 + zone paged (0-9 or 00-32)Joining a Meet Me Conference or Meet Me Page if your extension is not in the group paged- 865 + zone (0-8) Joining a Meet Me Conference or Meet Me Page on an External Paging Zone.- Message Waiting 0 (Off-hook) Leaving a Message Waiting at a co- worker’s busy or unanswered extension- *0 Answering a Message Waiting request 1023 871 + ext Canceling Messages Waiting you have left at a specific extension- 873 Canceling all Messages Waiting you have left at other extensions- Music on Hold 881 + pswd (0000) + 0 (no tone), 1 (minuet) or 2 (nocturne)Changing the Music on Hold Tone - Name Storing 800 + enter name Programming extension names - Night Service 818 + pswd (0000) + 0 818 + pswd (0000) + 1 818 + pswd (0000) + 2 818 + pswd (0000) + 3Activating Day Mode Activating Night Mode Activating Midnight Mode Activating Rest Mode1039 + pswd 1040 + pswd 1041 + pswd 1042 + pswd Off Hook Signaling 7 (Off-hook) Sending off-hook signal tones to a busy ext. 1018 892 Forcing Off Hook Signaling to voice- announce your phone- 893 Forcing Off Hook Signaling to ring your phone - One-Touch Dialing 855 + One-Touch key + code Programming a One-Touch Key or Personal Speed Dial- One-Touch Serial Operation852 + One-Touch + Key sequence + Programmable key (1034) to store, or 852 + One-Touch + Programmable key (1034) to cancelAccessing One-Touch Key Serial Operation store and delete functions1034 Paging, Combined *1 + Zone (1-8) *1 + Zone (0)Making a combined zone page. Making a combined All Call page.- Paging, External 803 + zone (1-8) 803 + zone (0)Making an external zone page Making an external All Call page1004 + zone 1005 Introducing the Features Charts and Illustrations 18 FEATURES92000SWG08 Issue 1-0
Table 1-3, Service Codes by Feature For this feature... Dial this Service Code...1When you are...Also see Function Key... 1 Except where indicated, dial Service Code from Intercom dial tone (e.g., press idle CALL key first). Paging, Internal 801 + zone (1-9 or 01-32) 801 + zone (0 or 00)Making an Internal Zone Page Making an Internal All Call Page1006 + zone 1076 Park #6 + orbit (1-8 or 01-32) Parking a call in system Park orbit (1-8 or 01-32) 1033 + orbit Park *6 + orbit (1-8 or 01-32) Picking up a call parked in a system Park orbit (1-8 or 01-32)1033 + orbit Park 857 Parking a call or picking up a parked call - Programmable Function Keys 85 1 + ke y + c od e Changi ng the function of a programmabl e key - Save Number Dialed 815 Saving a number (from SLT) or dialing a saved number1014 885 Clearing the number saved by Save Number Redial number- Selectable Display Messaging*4 + 3 + message (01-20), or *4 + 3 + Hang up to cancelActivating and Canceling Selectable Display Messaging1081 Selectable Ring Tones 811 + 1 (ICM) or 2 (trk) + tone (1-3)Listening to the incoming ring choices - 820 + 1 (ICM) + 2 (trk) + tone (1-3)Changing your extension’s incoming ring tones- System Programming Password Protection# * # * Entering the system programming mode - Tandem Trunking (Unsupervised Conference)#8 Setting up an Unsupervised Conference - Time and Date 828 + password (0000) + year + month + day + day of week (0-6) + hour + minutesSetting the system Time and Date - Toll Restriction Override 875 + pswd (0000) + place outside callTemporarily overriding an extension’s Toll Restriction- Trunk Group Routing or Automatic Route Selection9 Placing a call using Trunk Group Routing or Automatic Route Selection1011 Trunk Queuing 2 (Off-hook) Camping on to or leaving a Callback at a busy trunk1020 Introducing the Features Charts and Illustrations 92000SWG08 Issue 1-0FEATURES 19
Table 1-3, Service Codes by Feature For this feature... Dial this Service Code...1When you are...Also see Function Key... 1 Except where indicated, dial Service Code from Intercom dial tone (e.g., press idle CALL key first). Voice Announce Unit ** + ringing ext. Picking up a call ringing another extension for Directed Call Pickup or VAU Park and Page.- *4 + 7 + Record message + # + Condition (2, 4, 6 or 7) + Destination + Type (2 or 3), or *4 + 7 + 3 to cancelRecording, listening to or erasing a Personal Greeting or Park and Page1081 3 (On-hook) Listening for the date - 4 (On-hook) Listening to the General Message - 6 (On-Hook) Checking an extension’s number - 8 (On-hook) Listening for the time - 111 SLT listening to the General Message - 112 + 3 to erase, 5 to listen or 7 to recordRecording, listening to or erasing the General Message- 114 + Your own phone numberCalling busy extension through VAU Automated Attendant. Voice prompt asks you to leave your number for a return call.- 116 + 3 to erase, 5 to listen or 7 to recordRecording, listening to or erasing a VAU Message- 143 + VOL , VOL , 2 (Call) or 3 (Erase)Calling, erasing or scrolling through phone numbers on your display left by the Automated Attendant- 850 Camping On to an extension when calling into the system through the VAU Automated Attendant- Voice Mail 8 (Off-hook) Leaving a message in a co-worker’s mailbox after calling their busy or unanswered extension.- *2 + 1 + Type (2-4) Activating Personal Answering Machine Emulation *8 Calling your mailbox 1059 154 Enabling Conversation Record at DSL set - Voice Over 6 (Off-hook) Sending a Voice Over to a busy extension after hearing Busy/Ring tone1057 Introducing the Features Charts and Illustrations 20 FEATURES92000SWG08 Issue 1-0