Nitsuko 124i/384i Software Manual
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Programming (Cont’d) In Program 0402 Item 2, enter 0 (for Transfer) or 1 (for Serial Call).NoYes In Program 0402 Item 2, enter 2.Should keyset TRFR key activate Flash? In Program 0901 Item 5, always set the Flash type for open loop (0). NoYes Disconnect CallTrunks Features Assign a Class of Service to 500/2500 sets. Stop In 0406 Item 1, disable flash for 500/2500 sets (0).In 0406 Item 1, enable Flash for 500/2500 sets (1).Should 500/2500 sets be able to Flash trunks? In Program 0901 Item 6, set trunk for disconnect (1). In Program 0114 Item 10, set the open loop disconnect duration. In Program 0901 Item 5, set trunk for open loop Flash (0). In Program 0114 Item 9, set the Flash duration.Should Flash access trunks features or disconnect call? Start Features D-M Flash 92000SWG08 Issue 1-0FEATURES 291
Related Features PBX Compatibility If the system is behind a PBX, Flash normally gives the extension user access to many PBX features. Toll Restriction The system applies Toll Restriction (if applicable) to the number a user dials after flashing a trunk. Operation To flash the trunk you are on: Keyset 1. Press FLASH. OR Single Line Set 1. Hookflash. 2. Dial #3. Features D-M Flash 292 FEATURES92000SWG08 Issue 1-0
Flexible System Numbering Description 124i Available. 384i Available. - Complete numbering flexibility requires Base 2.13, EXCPRU 2.18 or higher.- Complete numbering flexibility requires system software 3.04 or higher. Flexible System Numbering lets you reassign the system’s port-to-extension assignments. This allows an em- ployee to retain their extension number if they move to a different office. In addition, factory technicians can make comprehensive changes to your system’s number plan. You can have factory technicians: •Set the number of digits in internal (Intercom) functions. For example, extension numbers can be up to four digits long. •Change your system’s Service Code numbers •Assign single digit access to selected Service Codes Talk to your sales representative to find out if this program is available to you. You can also use Flexible System Numbering to change the system’s Trunk Group Routing code. Although the default code of 9 is suitable for most applications, you can alter the code if you have to. For more information on the systems standard numbering, refer to Tables 1-1, 1-2 and 1-5 at the beginning of this section. The system provides a completely flexible system numbering plan. Refer to the chart below and the Program- ming section for more details. Flexible System Numbering Program Description 0501 - System Numbering Set the system’s internal (Intercom) numbering plan. The numbering plan includes the digits an extension user must dial to access features and other extensions. 0510 - Trunk Access Code Assign the single-digit trunk access code (normally 9). This is the code users dial to access Automatic Route Selection or Trunk Group Routing. 0511 - Service Code Setup ( Part A) Customize the first set of Service Codes. Also see program 0514. 0512 - Single Digit Service Code SetupAssign the Single Digit Service Codes. These are the post- dialing codes a user can dial after placing an Intercom call to a co-worker. 0514 - Service Code Setup (Part B) Customize the second set of Service Codes. Conditions Programming follows a telephone’s port number, not the extension number. If you relocate a phone, you may need to change additional programming. Default Setting Extensions are numbered consecutively from 301 (port 001) to 556 (port 256) (Program 0502). Refer to Table 1- 6 for the system’s default numbering plan. Features D-M Flexible System Numbering 92000SWG08 Issue 1-0FEATURES 293
Programming No NoNo Yes Yes YesNo Yes Stop Go to 0510 - Trunk Access Code. Go to 0512 - Single Digit Service Code Setup. Go to 0511 - Service Code Setup (Part A) and 0514 - Service Code Setup (Part B). Go to 0501 - System Numbering. Do you want to change the Trunk Access Code (normally 9)? Do you want to modify the Single Digit (post-dialing) Service Codes? Do yo want to customize the systems Service Codes? Do you want to change the systems internal (Intercom) numbering plan?No Yes NoYes The extension number you entered is in use by another port. You can only use available (unassigned) extension numbers.Does the system programming show Duplicate Data? In 0502, select telephone port you want to change and then enter the new extension number. Do you want to change the telephone ports extension number? Start Features D-M Flexible System Numbering 294 FEATURES92000SWG08 Issue 1-0
Programming (Cont’d) ➣ 0501 - System Numbering Customize the system’s internal (Intercom) numbering plan. ➣0502 - Extension Numbers and Names Assign extension numbers to extension ports. The telephone’s programming identity follows the port number - not the extension number. ➣0510 - Trunk Access Code Assign the single-digit trunk access code (normally 9) for ARS/Trunk Group Routing. ➣ 0511 - Service Code Setup (Part A) Customize the first set of Service Codes. Also see Program 0514. ➣0512 - Single Digit Service Code Setup Assign the Single Digit (post-dialing) Service Codes. ➣0514 - Service Code Setup (Part B) Customize the second set of Service Codes. Also see Program 0511. Related Features Tenant Service The system may allow tenant groups to use the same extension numbers. Operation Refer to Tables 1-1, 1-2 and 1-5 at the beginning of this section. Features D-M Flexible System Numbering 92000SWG08 Issue 1-0FEATURES 295
Forced Trunk Disconnect Description 124i Available 384i Available Forced Trunk Disconnect allows an extension user to disconnect (release) another extension’s active outside call. The user can then place a call on the released trunk. Forced Trunk Disconnect lets a user access a busy trunk in an emergency, when no other trunks are available. Maintenance technicians can also use Forced Trunk Discon- nect to release a trunk on which there is no conversation. This can happen if a trunk does not properly discon- nect when the outside party hangs up. CAUTION Forced Trunk Disconnect abruptly terminates the active call on the line. Only use this feature in an emergency and when no other lines are available. Conditions None Default Setting Disabled. Programming ➣ 0406 - COS Options, Item 120: Forced Trunk Disconnect In an extension’s Class of Service, enable (1) or disable (0) the ability to use Forced Trunk Disconnect. ➣1005 - Class of Service Assign a Class of Service (1-15) to an extension. No Yes Stop In 1005, assign Class of Service to extensions. In 0406 Item 120, enter 0.In 0406 Item 120, enter 1.Should extension be able to use Forced Trunk Disconnect? Start Features D-M Forced Trunk Disconnect 296 FEATURES92000SWG08 Issue 1-0
Related Features Central Office Calls, Placing A user can use Forced Trunk Disconnect only for trunks to which it would normally have access. Operation To disconnect a busy trunk: Keyset 1. Press line key for trunk. OR Dial trunk access code (#9 + trunk number). You hear busy tone. Trunk numbers are 001-128. 2. Dial *3. You hear confirmation beeps as the system disconnects the trunk. You can now place a call on the free trunk. Single Line Telephone 1. Dial trunk access code (#9 + trunk number) You hear busy tone. Trunk numbers are 001-128. 2. Dial *3. You hear confirmation beeps as the system disconnects the line. 3. Hookflash. You hear dial tone. You can now place a call on the free line. Features D-M Forced Trunk Disconnect 92000SWG08 Issue 1-0FEATURES 297
Group Call Pickup Description 124i Available — eight Call Pickup Groups. 384i Available — 32 Call Pickup Groups. Group Call Pickup allows an extension user to answer a call ringing an extension in a Pickup Group. This per- mits co-workers in the same work area to easily answer each other’s calls. The user can intercept the ringing call by dialing a code or pressing a programmed Group Call Pickup key. If several extensions within the group are ringing at the same time, Group Call Pickup intercepts the call based on the extension’s priority within the Pickup Group. With Group Call Pickup, a user can intercept the following types of calls: •A call ringing the user’s own pickup group •A call ringing another pickup group when the user knows the group number •A call ringing another pickup group when the user doesn’t know the group number Conditions A Call Pickup Group cannot have an associated name. Default Setting •Enabled. Features D-M Group Call Pickup 298 FEATURES92000SWG08 Issue 1-0
Programming Start Should extension be in a Pickup Group? In 1012, assign extensions to Pickup Groups (1-8 in 124i, 1-32 in 384i) and set each extensions priority within the group (1-96 in 124i, 1-384 in 384i).In 1012, assign extensions to Pickup Group 0. Should extension be able to use Group Call Pickup?In 0406 Item 63, enter 1.In 0406 Item 63, enter 0. Should extension be able to pick up a call ringing their own Pickup Group (Service Code 856 or 867)?Service Code 856 cannot pick up Ring Group Calls.In 0406 Item 8, enter 1.In 0406 Item 8, enter 0. Should extension have one- button pickup for calls ringing their own Pickup Group?In 1006, make sure a function key is not assigned code 1007.In 1006, assign a function key (code 1007). Should extension be able to pick up a call ringing another (unknown) Pickup Group (Service Code 869)?In 0406 Item 9, enter 1.In 0406 Item 9, enter 0. Should extension have one-button pickup for calls ringing another (unknown) Pickup Group?In 1006, make sure a function key is not assigned code 1008.In 1006, assign a function key (code 1008). Continued on next page. YesNo YesNo YesNo YesNo YesNo YesNo Use Service Code 869 when the ringing Pickup Group number is unknown. Features D-M Group Call Pickup 92000SWG08 Issue 1-0FEATURES 299
Programming (Cont’d) No Yes No Yes Stop In 1005, assign Class of Service to extensions. In 0406 Item 51, enter 0.Trunk Pickup GroupIn 0406 Item 51, enter 1. After picking up a call, should extensions display show number of trunk intercepted or Pickup Group? Continued from the previous page. In 1006, do not assign a function key (code 1009 + Pickup Group number).In 1006, assign a function key (code 1009 + Pickup Group number).Should extension have one-button pickup for calls ringing another (known) Pickup Group? In 0406 Item 10, enter 0.In 0406 Item 10, enter 1. Use Service Code 868 when the ringing group number is known. Should extension be able to pick up a call ringing in another (known) Pickup Group (Service Code 868)? Features D-M Group Call Pickup 300 FEATURES92000SWG08 Issue 1-0