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Nitsuko 124i/384i Software Manual

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    Page
    of 1195
    							Programming
    384i 3.07.10 or Higher or 124i Base/EXCPRU 4.02 or Higher (1 of 2)
    Start
    Should your system have:
    - Account Codes disabled,
    - Optional Account Codes,
    - Forced Account Codes, or
    - Verified Account Codes?
    In 3001:1, enter 0.DisabledIn 3001:1, enter 1Optional
    In 3001:1, enter 2 for
    Forced or 3 for Verified
    and go to the next step.
    Forced or VerifiedVerified Account Codes
    are automatically
    Forced.Stop
    Should Account
    Codes be Forced/
    Verified for all calls
    or just toll calls?
    In 3001:2, enter 0.All callsIn 3001:2, enter 1.Toll calls
    In 0702:3, set the
    maximum number of
    digits the system will
    permit in local calls.In 0701:3, enable the
    Maximum Number of
    Digits for Local Call
    option.
    - In 1004, assign Toll Restriction
    class to extensions.
    - Also, refer to the Toll Restriction
    feature and set up the systems
    entire Toll Restriction scheme.
    Should Account
    Codes be Forced
    or Verified?
    Continued
    at A on
    next page.
    Forced
    In 3002, set up the
    Verified Account
    Code table.Verified
    Continued
    at B on
    next page.
    Features A
    Account Codes
    92000SWG08   Issue 1-0FEATURES   71 
    						
    							Programming
    384i 3.07.10 or Higher or 124i Base/EXCPRU 4.02 or Higher (2 of 2)
    Stop
    Continued
    from A on
    previous
    page.
    Should the operator receive
    an alert if a user improperly
    enters an Account Code?In 0406:84, enter 1.In 0406:84, enter 0.NoYes
    After the system prompts
    the user, do they have
    enough time to enter an
    Account Code?Change the value of
    0414:11 to meet the
    sites requirements.Leave 0414:11 at its
    current settings.NoYes
    Should trunk have
    Account Code
    Capability?In 0921:4 for selected
    trunk, enter 1.In 0921:4 for selected
    trunk, enter 0.YesNo
    In 1005, assign Class of
    Service to extensions. This
    assignments pertains to
    Programs 0406 and 3001.
    Continued
    from B on
    previous
    page.Should user be able to
    press a function key
    (instead of dialing *) to
    enter an Account Code?In 1006, assign an
    Account Code key
    (code 1054).
    Should user be able to
    enter Account Codes
    for incoming calls?
    Yes
    No
    In 3001:3, enter 1.In 3001:3, enter 0.YesNo
    Should Account Codes be
    hidden on an extensions
    display as they are entered?In 3001:4, enter 1.YesIn 3001:4, enter 0.No
    Features A
    Account Codes
    72   FEATURES92000SWG08  Issue 1-0 
    						
    							Programming (Cont’d)
    384I Prior to 3.07.10 and 124i Prior to Base/EXCPRU 4.02
    No Yes
    Stop
    In 1005, assign Class of
    Service to extensions.
    In 0406 Item 84, enter 0
    to disable Account
    Code entry.In 0406 Item 84, enter 1
    to enable Account Code
    entry.
    Always enable this option if
    your system has Forced
    Account Codes.If allowed for Tenant
    Group, should extension
    be able to enter an
    Account Code? Forced Disabled Enabled
    In 0407, enter 2 to force
    users to enter Account
    Codes.
    In 0407, enter 0 to
    disable Account Codes
    for Tenant Group.In 0407, enter 1 to
    enable Account Codes
    for Tenant Group.Should Tenant Group
    have Account Codes
    enabled, disabled or
    forced (required)?
    Start
    Features A
    Account Codes
    92000SWG08   Issue 1-0FEATURES   73 
    						
    							Programming (Cont’d)
    (384i 3.07.10 and Higher or 124i Base/EXCPRU 4.02 or higher)
    ➣0406 - COS Options, Item 84, Account Code Operator Alert
    If enabled in an extension’s Class of Service (1), the system will alert the operartor when an extension
    user improperly enters an Account Code. This can occur if the user enters an invalid Verified Account
    Code or fails to enter a Forced or Verified Account Code when required to do so. Enter 0 in an exten-
    sion’s Class of Service to disable this capability. (Note that this option had a different function prior to
    software version 3.07.10). Blocked calls print with the designatin BRD on the SMDR report.
    ➣0414 - System Timers (Part B), Item 11: Forced Account Code Interdigit Time
    After a user dials an outside call, the system waits this interval for them to enter a Forced Account Code.
    If the user doesn’t enter a Forced Account Code by the time this interval repeats, the system alerts the op-
    erator or drops the call (depending on the setting of Program 0406 Item 84 above).
    ➣0701 - Toll Restriction Class, Item 3: Maximum Number of Digits for Local Call
    Use this option to enable/disable the maximum number of digit restriction for local calls. You must en-
    able this option (1) if you have entered 1 in Program 3001 Item 2 below.
    !! IMPORTANT !!
    If you change this program from its default value (0), you must set up an entire Toll Re-
    striction scheme. If you don’t, users will not be able to place toll calls.
    ➣0702 - Toll Restriction Tables, Item 3: Maximum Number of Digits in Local Call
    Account Codes use this option to determine the maximum number of digits in a local call. Calls using
    more digits than this entry are considered to be toll calls. You assign one of four tables in this program,
    assign a table to a Toll Restriction Class in Program 0701 above, and then assign Toll Restriction Classes
    to extensions in Program 1004 below. (Also see Program 3001 Item 2 below.)
    ➣0921 - Basic Trunk Port Setup (Part B), Item 4: Account Code
    Enable (1) or disable (0) Forced Account Codes for each trunk.
    ➣1004 - Toll Restriction Class
    Use this option to assign a Toll Restriction Class (1-15) to an extension. See also Programs 0701 and
    0702 above.
    ➣1005 - Class of Service
    Assign a Class of Service (1-15) to an extension.
    ➣1006 - Programming Function Keys
    Assign a function key as an Account Code key (code 1054). Use this key instead of the dialpad to enter
    the * before and after the Account Code.
    ➣3001 - Account Code Setup, Item 1: Account Code Mode
    For each Class of Service (1-15) use this option to select the Account Code Mode. The options are:
    0 Account Codes disabled. (Any codes you enter dial out as part of your initial call.)
    1 Account Codes optional (not required).
    2 Account Codes required (forced) but not verifiable.
    3 Account Codes required (forced) and verifiable.
    ➣3001 - Account Code Setup, Item 2: Forced Account Code Toll Call Setup
    For each Class of Service (1-15), enter 1 in this option to enable Forced Account Codes for just toll calls.
    Enter 0 to enable Forced Account Codes for local and toll calls.
    ➣3001 - Account Code Setup, Item 3: Account Codes for Incoming Calls
    For each Class of Service (1-15), enter 1 in this option to enable Account Codes for incoming calls. enter 0 to
    disable Account Codes for incoming calls. If disabled, any codes you enter dial out on the connected trunk.
    ➣3001 - Account Code Setup, Item 4: Hiding Account Codes
    For each Class of Service (1-15), enter 1 to have the system hide Account Codes on an extension’s dis-
    play as they are entered. Enter 0 to have the Account Codes displayed.
    ➣3002 - Verified Account Code Table
    Use this option to enter data into the Verified Account Code Table. You can enter up to 1000 codes from
    3-16 digits in length. For a wild card, press the FLASH key.
    Features A
    Account Codes
    74   FEATURES92000SWG08  Issue 1-0 
    						
    							Programming (Cont’d)
    (384i Prior to 3.07.10 and 124i Prior to Base/EXCPRU 402)
    ➣0406 - COS Options, Item 84: Account Codes
    In an extension’s Class of Service, enable (1) or disable (0) the ability to enter Account Codes.
    ➣0407 - Account Codes
    For each Tenant Group (1-4), set Account Code operation. the options are:
    0 Account Codes disabled
    1 Account Codes enabled (but not required)
    2 Account Codes required (forced)
    ➣1005 - Class of Service
    Assign a Class of Service (1-15 in 384i, 1-10 in 124i) to an extension.
    Related Features
    Automatic Route Selection
    ARS can force a user to enter an Authorization Code prior to using a certain route. The system verifies
    the ARS Authorization Code dialed against the ARS Authorization Code list (Program 2109).
    One-Touch Calling
    To simplify Account Code entry, store the Account Code (e.g., *1234*) in a One-Touch Key. Just press
    the key instead of dialing the codes.
    Station Message Detail Recording
    Account Codes appear on the SMDR report (even if they are hidden on the phone’s display).
    Operation
    384i 3.07.10 or Higher or 124i Base/EXCPRU 4.02 or higher
    To enter an Account Code any time while on a trunk call:
    The outside caller cannot hear the Account Code digits you enter.
    You can use this procedure if your system has Optional Account Codes enabled. You may also
    be able to use this procedure for incoming calls.
    This procedure is not available at SLTs.
    1. Dial *.
    OR
    Press your Account Code key (PGM 1006 or SC 851: code 1054).
    2. Dial your Account Code (1-16 digits, using 0-9 and #).
    If Account Codes are hidden, each digit you dial will show an an * character on the tele-
    phone’s display.
    3. Dial *.
    OR
    Press your Account Code key (PGM 1006 or SC 851: code 1054).
    (Continued)
    Features A
    Account Codes
    92000SWG08   Issue 1-0FEATURES   75 
    						
    							Operation (Cont’d)
    384i 3.07.10 or Higher and 124i Base/EXCPRU 4.02 or higher (Cont’d)
    To enter an Account Code before dialing the outside number:
    If your system has Forced Account Codes, you must use this procedure. If it has Verified Account
    Codes, you can use this procedure instead of letting the system promt you for your Account Code.
    You may also use this procedure if your system has Optional Account Codes.
    If your system has Verified Account Codes enabled, be sure to choose a code programmed into
    your Verified Account Code list.
    1. Access trunk for outside call.
    You can access a trunk by pressing a line key or dialing a code (except 9).. Refer to Central Of-
    fice Calls, Placing on page 155 for more information.
    2. Dial *
    OR
    Press your Account Code key (PGM 1006 or SC 851: code 1054)
    3. Dial your Account Code (1-16 digits, using 0-9 and #).
    If you make an incorrect entry, your system may automatically alert the operator. If Account
    Codes are hidden, each digit you dial will show an an * character on the telephone’s display.
    4. Dial *.
    OR
    Press your Account Code key (PGM 1006 or SC 851: code 1054)
    5. Dial the number you want to call.
    If you hear stutter dial tone after dialing the number, ARS is requesting that you enter an ARS
    Authorization Code. Refer to Automatic Route Selection on page 96  for more information.
    To dial an outside number and let your system tell you when an Account Code is required:
    1. Access a trunk and dial the number you want to call.
    If you hear stutter dial tone after dialing the number, ARS is requesting that you enter an ARS
    Authorization Code. Refer to Automatic Route Selection on page 96  for more information.
    2. Wait for your call to go through.
    OR
    If you hear Please enter an Account Code, and your display shows ENTER ACCOUNT CODE:
    •Dial *.
    OR
    Press your Account Code key (PGM 1006 or SC 851: code 1054)
    •Dial your Account Code (1-16 digits, using 0-9 and #).
      If Account Codes are hidden, each digit you dial will show an an * character on the
     telephone’s display.
    •Dial *.
    OR
    Press your Account Code key (PGM 1006 or SC 851: code 1054)
    To enter an Account Code for an incoming call:
    This procedure is not available at STLs.
    1. Answer incoming call.
    If Account Codes for Incoming Calls is disabled, the following steps will dial digits out onto the
    connected trunk.
    2. Dial *.
    3. Enter the Account Code.
    You can enter any code of the proper length. Incoming Account Codes cannot be Forced or Verified.
    4. Dial *.
    Features A
    Account Codes
    76   FEATURES92000SWG08  Issue 1-0 
    						
    							Operation (Cont’d)
    384i Prior to 3.07.10 and 124i
    To enter an Account Code any time while on a trunk call:
    The outside caller cannot hear the Account Code digits you enter.
    5. Dial *.
    6. Dial your Account Code (1-8 digits, using 0-9 and #).
    7. Dial *
    To enter an Account Code while placing a trunk call:
    If your system has Forced Account Codes, you must follow this procedure.
    1. Access trunk for outside call.
    You can access a trunk by pressing a line key or dialing a code. Refer to Central Office Calls,
    Placing for more information.
    With Forced Account Codes, you hear, Please enter an Account Code. Your display shows: EN-
    TER ACCOUNT CODE.
    2. Dial *.
    3. Dial your Account Code (1-8 digits, using 0-9 and #).
    4. Dial *
    If the system has Forced Account Codes and you don’t enter a code, your call cannot go
    through. You can , however, dial ** to bypass Forced Account Code entry.
    5. Dial number you want to call.
    If you hear stutter dial tone after dialing the number, ARS is requesting you to enter an ARS
    Authorization Code. Refer to the Automatic Route Selection feature for more information on ARS
    Authorization Codes.
    To enter an Account Code at a single line set:
    1. Hookflash + ##.
    2. Enter Account Code (1-8 digits).
    3. Hookflash
    4. Dial number you want to call.
    If you hear stutter dial tone after dialing the number, ARS is requesting you to enter an ARS
    Authorization Code. Refer to the Automatic Route Selection feature for more information on ARS
    Authorization Codes.
    Features A
    Account Codes
    92000SWG08   Issue 1-0FEATURES   77 
    						
    							Alarm
    Description
     124i Available. 384i Available.
    Alarm lets a keyset extension work like an Alarm clock.  An extension user can have Alarm remind them of a
    meeting or an appointment.  There are two types of Alarms:
    Alarm 1 (sounds only once at the preset time)
    Alarm 2 (sounds every day at the preset time)
    Conditions
    None
    Default Setting
    •Alarm is enabled.
    Programming
    NoYes
    Should the alarm
    signal be
    different than 30
    seconds (the
    default)? No Yes
    Stop
    In Program 0405 Item
    23, set the duration of
    the alarm signal
    (0-64800 seconds).
    In Program 1005,
    assign a Class of
    Service to an
    extension.
    In Program
    0406 Item 25,
    enter 0.In Program
    0406 Item 25,
    enter 1.Should an
    extension be
    allowed to use
    Alarm?
    Start
    Features A
    Alarm
    78   FEATURES92000SWG08  Issue 1-0 
    						
    							Programming (Cont’d)
    ➣
    0405 - System Timers (Part A), Item 23: Alarm Duration
    Set the duration of the Alarm signal (0-64800 seconds).
    ➣0406 - COS Options, Item 27: Alarm
    In an extension’s Class of Service, allow (1) or prevent (0) Alarm setting.
    ➣1005 - Class of Service
    Assign a Class Of Service (1-15) to an extension.
    Related Features
    None
    Operation
    To set the alarm:
    1. At keyset, press idle CALL key.
    OR
    At single line set, lift handset.
    2. Dial 827.
    3. Dial alarm type (1 or 2).
    Alarm 1 sounds only once.  Alarm 2 sounds each day at the preset time.
    4. Dial the alarm time (24-hour clock).
    For example, for 1:15 PM dial 1315.
    5. At keyset, press SPK to hang up.
    OR
    At single line set, hang up.
    To silence an alarm:
    1. At keyset, press CLEAR.
    OR
    At single line set, lift handset.
    To check the programmed alarm time:
    1. Press CHECK.
    2. Dial 827.
    3. Dial alarm type (1 or 2).
    The programmed time displays.
    4. Press CLEAR.
    To cancel an alarm:
    1. At keyset, press idle CALL key.
    OR
    At single line set, lift handset.
    2. Dial 827.
    3. Dial alarm type (1 or 2).
    4. Dial 9999.
    5. At keyset, press SPK to hang up.
    OR
    At single line set, hang up.
    Features A
    Alarm
    92000SWG08   Issue 1-0FEATURES   79 
    						
    							Alphanumeric Display
    Description
     124i Available. 384i Available.
    Multibutton display telephones have a 2-line, 20 character per line alphanumeric display that provides various
    feature status messages. These messages help the display telephone user process calls, identify callers and cus-
    tomize features.  Refer to Table 1-8 at the beginning of this section for a listing of the available multibutton tele-
    phone displays.
    Conditions
    None
    Default Setting
    Enabled for all display telephones.
    Programming
     
    Refer to the Programming Flowchart on the Following Page
    ➣0406, COS Options, Item 37: Trunk Name Display, Seizing
    In an extension’s Class of Service, enable (1) or disable (0) the displaying of a trunk’s name/number
    when the user seizes the trunk.
    ➣0406, COS Options, Item 38: Trunk Name Display, Incoming
    In an extension’s Class of Service, enable (1) or disable (0) the displaying of a trunk’s name/number
    when the trunk is ringing.
    ➣0406, COS Options, Item 39: Extension Name Display, Answer
    In an extension’s Class of Service, enable (1) or disable (0) the incoming Intercom caller’s name and
    number.
    ➣0406, COS Options, Item 40: Intercom Name Display, Incoming
    In an extension’s Class of Service, enable (1) or disable (0) the pre-answer display of the incoming Inter-
    com caller’s name and number.
    ➣0406, COS Options, Item 42: Transfer Display
    In an extension’s Class of Service, enable (1) or disable (0) an extension’s incoming Transfer pre-answer
    display.
    ➣0406, COS Options, Item 51: Group Call Pickup Information Display
    In an extension’s Class of  Service, enable (1) or disable (0) an extension’s Group Call Pickup display.
    ➣1005 - Class of Service
    Assign a Class of Service (1-15) to an extension.
    Features A
    Alphanumeric Display
    80   FEATURES92000SWG08  Issue 1-0 
    						
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