Nitsuko 124i/384i Software Manual
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Programming 384i 3.07.10 or Higher or 124i Base/EXCPRU 4.02 or Higher (1 of 2) Start Should your system have: - Account Codes disabled, - Optional Account Codes, - Forced Account Codes, or - Verified Account Codes? In 3001:1, enter 0.DisabledIn 3001:1, enter 1Optional In 3001:1, enter 2 for Forced or 3 for Verified and go to the next step. Forced or VerifiedVerified Account Codes are automatically Forced.Stop Should Account Codes be Forced/ Verified for all calls or just toll calls? In 3001:2, enter 0.All callsIn 3001:2, enter 1.Toll calls In 0702:3, set the maximum number of digits the system will permit in local calls.In 0701:3, enable the Maximum Number of Digits for Local Call option. - In 1004, assign Toll Restriction class to extensions. - Also, refer to the Toll Restriction feature and set up the systems entire Toll Restriction scheme. Should Account Codes be Forced or Verified? Continued at A on next page. Forced In 3002, set up the Verified Account Code table.Verified Continued at B on next page. Features A Account Codes 92000SWG08 Issue 1-0FEATURES 71
Programming 384i 3.07.10 or Higher or 124i Base/EXCPRU 4.02 or Higher (2 of 2) Stop Continued from A on previous page. Should the operator receive an alert if a user improperly enters an Account Code?In 0406:84, enter 1.In 0406:84, enter 0.NoYes After the system prompts the user, do they have enough time to enter an Account Code?Change the value of 0414:11 to meet the sites requirements.Leave 0414:11 at its current settings.NoYes Should trunk have Account Code Capability?In 0921:4 for selected trunk, enter 1.In 0921:4 for selected trunk, enter 0.YesNo In 1005, assign Class of Service to extensions. This assignments pertains to Programs 0406 and 3001. Continued from B on previous page.Should user be able to press a function key (instead of dialing *) to enter an Account Code?In 1006, assign an Account Code key (code 1054). Should user be able to enter Account Codes for incoming calls? Yes No In 3001:3, enter 1.In 3001:3, enter 0.YesNo Should Account Codes be hidden on an extensions display as they are entered?In 3001:4, enter 1.YesIn 3001:4, enter 0.No Features A Account Codes 72 FEATURES92000SWG08 Issue 1-0
Programming (Cont’d) 384I Prior to 3.07.10 and 124i Prior to Base/EXCPRU 4.02 No Yes Stop In 1005, assign Class of Service to extensions. In 0406 Item 84, enter 0 to disable Account Code entry.In 0406 Item 84, enter 1 to enable Account Code entry. Always enable this option if your system has Forced Account Codes.If allowed for Tenant Group, should extension be able to enter an Account Code? Forced Disabled Enabled In 0407, enter 2 to force users to enter Account Codes. In 0407, enter 0 to disable Account Codes for Tenant Group.In 0407, enter 1 to enable Account Codes for Tenant Group.Should Tenant Group have Account Codes enabled, disabled or forced (required)? Start Features A Account Codes 92000SWG08 Issue 1-0FEATURES 73
Programming (Cont’d) (384i 3.07.10 and Higher or 124i Base/EXCPRU 4.02 or higher) ➣0406 - COS Options, Item 84, Account Code Operator Alert If enabled in an extension’s Class of Service (1), the system will alert the operartor when an extension user improperly enters an Account Code. This can occur if the user enters an invalid Verified Account Code or fails to enter a Forced or Verified Account Code when required to do so. Enter 0 in an exten- sion’s Class of Service to disable this capability. (Note that this option had a different function prior to software version 3.07.10). Blocked calls print with the designatin BRD on the SMDR report. ➣0414 - System Timers (Part B), Item 11: Forced Account Code Interdigit Time After a user dials an outside call, the system waits this interval for them to enter a Forced Account Code. If the user doesn’t enter a Forced Account Code by the time this interval repeats, the system alerts the op- erator or drops the call (depending on the setting of Program 0406 Item 84 above). ➣0701 - Toll Restriction Class, Item 3: Maximum Number of Digits for Local Call Use this option to enable/disable the maximum number of digit restriction for local calls. You must en- able this option (1) if you have entered 1 in Program 3001 Item 2 below. !! IMPORTANT !! If you change this program from its default value (0), you must set up an entire Toll Re- striction scheme. If you don’t, users will not be able to place toll calls. ➣0702 - Toll Restriction Tables, Item 3: Maximum Number of Digits in Local Call Account Codes use this option to determine the maximum number of digits in a local call. Calls using more digits than this entry are considered to be toll calls. You assign one of four tables in this program, assign a table to a Toll Restriction Class in Program 0701 above, and then assign Toll Restriction Classes to extensions in Program 1004 below. (Also see Program 3001 Item 2 below.) ➣0921 - Basic Trunk Port Setup (Part B), Item 4: Account Code Enable (1) or disable (0) Forced Account Codes for each trunk. ➣1004 - Toll Restriction Class Use this option to assign a Toll Restriction Class (1-15) to an extension. See also Programs 0701 and 0702 above. ➣1005 - Class of Service Assign a Class of Service (1-15) to an extension. ➣1006 - Programming Function Keys Assign a function key as an Account Code key (code 1054). Use this key instead of the dialpad to enter the * before and after the Account Code. ➣3001 - Account Code Setup, Item 1: Account Code Mode For each Class of Service (1-15) use this option to select the Account Code Mode. The options are: 0 Account Codes disabled. (Any codes you enter dial out as part of your initial call.) 1 Account Codes optional (not required). 2 Account Codes required (forced) but not verifiable. 3 Account Codes required (forced) and verifiable. ➣3001 - Account Code Setup, Item 2: Forced Account Code Toll Call Setup For each Class of Service (1-15), enter 1 in this option to enable Forced Account Codes for just toll calls. Enter 0 to enable Forced Account Codes for local and toll calls. ➣3001 - Account Code Setup, Item 3: Account Codes for Incoming Calls For each Class of Service (1-15), enter 1 in this option to enable Account Codes for incoming calls. enter 0 to disable Account Codes for incoming calls. If disabled, any codes you enter dial out on the connected trunk. ➣3001 - Account Code Setup, Item 4: Hiding Account Codes For each Class of Service (1-15), enter 1 to have the system hide Account Codes on an extension’s dis- play as they are entered. Enter 0 to have the Account Codes displayed. ➣3002 - Verified Account Code Table Use this option to enter data into the Verified Account Code Table. You can enter up to 1000 codes from 3-16 digits in length. For a wild card, press the FLASH key. Features A Account Codes 74 FEATURES92000SWG08 Issue 1-0
Programming (Cont’d) (384i Prior to 3.07.10 and 124i Prior to Base/EXCPRU 402) ➣0406 - COS Options, Item 84: Account Codes In an extension’s Class of Service, enable (1) or disable (0) the ability to enter Account Codes. ➣0407 - Account Codes For each Tenant Group (1-4), set Account Code operation. the options are: 0 Account Codes disabled 1 Account Codes enabled (but not required) 2 Account Codes required (forced) ➣1005 - Class of Service Assign a Class of Service (1-15 in 384i, 1-10 in 124i) to an extension. Related Features Automatic Route Selection ARS can force a user to enter an Authorization Code prior to using a certain route. The system verifies the ARS Authorization Code dialed against the ARS Authorization Code list (Program 2109). One-Touch Calling To simplify Account Code entry, store the Account Code (e.g., *1234*) in a One-Touch Key. Just press the key instead of dialing the codes. Station Message Detail Recording Account Codes appear on the SMDR report (even if they are hidden on the phone’s display). Operation 384i 3.07.10 or Higher or 124i Base/EXCPRU 4.02 or higher To enter an Account Code any time while on a trunk call: The outside caller cannot hear the Account Code digits you enter. You can use this procedure if your system has Optional Account Codes enabled. You may also be able to use this procedure for incoming calls. This procedure is not available at SLTs. 1. Dial *. OR Press your Account Code key (PGM 1006 or SC 851: code 1054). 2. Dial your Account Code (1-16 digits, using 0-9 and #). If Account Codes are hidden, each digit you dial will show an an * character on the tele- phone’s display. 3. Dial *. OR Press your Account Code key (PGM 1006 or SC 851: code 1054). (Continued) Features A Account Codes 92000SWG08 Issue 1-0FEATURES 75
Operation (Cont’d) 384i 3.07.10 or Higher and 124i Base/EXCPRU 4.02 or higher (Cont’d) To enter an Account Code before dialing the outside number: If your system has Forced Account Codes, you must use this procedure. If it has Verified Account Codes, you can use this procedure instead of letting the system promt you for your Account Code. You may also use this procedure if your system has Optional Account Codes. If your system has Verified Account Codes enabled, be sure to choose a code programmed into your Verified Account Code list. 1. Access trunk for outside call. You can access a trunk by pressing a line key or dialing a code (except 9).. Refer to Central Of- fice Calls, Placing on page 155 for more information. 2. Dial * OR Press your Account Code key (PGM 1006 or SC 851: code 1054) 3. Dial your Account Code (1-16 digits, using 0-9 and #). If you make an incorrect entry, your system may automatically alert the operator. If Account Codes are hidden, each digit you dial will show an an * character on the telephone’s display. 4. Dial *. OR Press your Account Code key (PGM 1006 or SC 851: code 1054) 5. Dial the number you want to call. If you hear stutter dial tone after dialing the number, ARS is requesting that you enter an ARS Authorization Code. Refer to Automatic Route Selection on page 96 for more information. To dial an outside number and let your system tell you when an Account Code is required: 1. Access a trunk and dial the number you want to call. If you hear stutter dial tone after dialing the number, ARS is requesting that you enter an ARS Authorization Code. Refer to Automatic Route Selection on page 96 for more information. 2. Wait for your call to go through. OR If you hear Please enter an Account Code, and your display shows ENTER ACCOUNT CODE: •Dial *. OR Press your Account Code key (PGM 1006 or SC 851: code 1054) •Dial your Account Code (1-16 digits, using 0-9 and #). If Account Codes are hidden, each digit you dial will show an an * character on the telephone’s display. •Dial *. OR Press your Account Code key (PGM 1006 or SC 851: code 1054) To enter an Account Code for an incoming call: This procedure is not available at STLs. 1. Answer incoming call. If Account Codes for Incoming Calls is disabled, the following steps will dial digits out onto the connected trunk. 2. Dial *. 3. Enter the Account Code. You can enter any code of the proper length. Incoming Account Codes cannot be Forced or Verified. 4. Dial *. Features A Account Codes 76 FEATURES92000SWG08 Issue 1-0
Operation (Cont’d) 384i Prior to 3.07.10 and 124i To enter an Account Code any time while on a trunk call: The outside caller cannot hear the Account Code digits you enter. 5. Dial *. 6. Dial your Account Code (1-8 digits, using 0-9 and #). 7. Dial * To enter an Account Code while placing a trunk call: If your system has Forced Account Codes, you must follow this procedure. 1. Access trunk for outside call. You can access a trunk by pressing a line key or dialing a code. Refer to Central Office Calls, Placing for more information. With Forced Account Codes, you hear, Please enter an Account Code. Your display shows: EN- TER ACCOUNT CODE. 2. Dial *. 3. Dial your Account Code (1-8 digits, using 0-9 and #). 4. Dial * If the system has Forced Account Codes and you don’t enter a code, your call cannot go through. You can , however, dial ** to bypass Forced Account Code entry. 5. Dial number you want to call. If you hear stutter dial tone after dialing the number, ARS is requesting you to enter an ARS Authorization Code. Refer to the Automatic Route Selection feature for more information on ARS Authorization Codes. To enter an Account Code at a single line set: 1. Hookflash + ##. 2. Enter Account Code (1-8 digits). 3. Hookflash 4. Dial number you want to call. If you hear stutter dial tone after dialing the number, ARS is requesting you to enter an ARS Authorization Code. Refer to the Automatic Route Selection feature for more information on ARS Authorization Codes. Features A Account Codes 92000SWG08 Issue 1-0FEATURES 77
Alarm Description 124i Available. 384i Available. Alarm lets a keyset extension work like an Alarm clock. An extension user can have Alarm remind them of a meeting or an appointment. There are two types of Alarms: Alarm 1 (sounds only once at the preset time) Alarm 2 (sounds every day at the preset time) Conditions None Default Setting •Alarm is enabled. Programming NoYes Should the alarm signal be different than 30 seconds (the default)? No Yes Stop In Program 0405 Item 23, set the duration of the alarm signal (0-64800 seconds). In Program 1005, assign a Class of Service to an extension. In Program 0406 Item 25, enter 0.In Program 0406 Item 25, enter 1.Should an extension be allowed to use Alarm? Start Features A Alarm 78 FEATURES92000SWG08 Issue 1-0
Programming (Cont’d) ➣ 0405 - System Timers (Part A), Item 23: Alarm Duration Set the duration of the Alarm signal (0-64800 seconds). ➣0406 - COS Options, Item 27: Alarm In an extension’s Class of Service, allow (1) or prevent (0) Alarm setting. ➣1005 - Class of Service Assign a Class Of Service (1-15) to an extension. Related Features None Operation To set the alarm: 1. At keyset, press idle CALL key. OR At single line set, lift handset. 2. Dial 827. 3. Dial alarm type (1 or 2). Alarm 1 sounds only once. Alarm 2 sounds each day at the preset time. 4. Dial the alarm time (24-hour clock). For example, for 1:15 PM dial 1315. 5. At keyset, press SPK to hang up. OR At single line set, hang up. To silence an alarm: 1. At keyset, press CLEAR. OR At single line set, lift handset. To check the programmed alarm time: 1. Press CHECK. 2. Dial 827. 3. Dial alarm type (1 or 2). The programmed time displays. 4. Press CLEAR. To cancel an alarm: 1. At keyset, press idle CALL key. OR At single line set, lift handset. 2. Dial 827. 3. Dial alarm type (1 or 2). 4. Dial 9999. 5. At keyset, press SPK to hang up. OR At single line set, hang up. Features A Alarm 92000SWG08 Issue 1-0FEATURES 79
Alphanumeric Display Description 124i Available. 384i Available. Multibutton display telephones have a 2-line, 20 character per line alphanumeric display that provides various feature status messages. These messages help the display telephone user process calls, identify callers and cus- tomize features. Refer to Table 1-8 at the beginning of this section for a listing of the available multibutton tele- phone displays. Conditions None Default Setting Enabled for all display telephones. Programming Refer to the Programming Flowchart on the Following Page ➣0406, COS Options, Item 37: Trunk Name Display, Seizing In an extension’s Class of Service, enable (1) or disable (0) the displaying of a trunk’s name/number when the user seizes the trunk. ➣0406, COS Options, Item 38: Trunk Name Display, Incoming In an extension’s Class of Service, enable (1) or disable (0) the displaying of a trunk’s name/number when the trunk is ringing. ➣0406, COS Options, Item 39: Extension Name Display, Answer In an extension’s Class of Service, enable (1) or disable (0) the incoming Intercom caller’s name and number. ➣0406, COS Options, Item 40: Intercom Name Display, Incoming In an extension’s Class of Service, enable (1) or disable (0) the pre-answer display of the incoming Inter- com caller’s name and number. ➣0406, COS Options, Item 42: Transfer Display In an extension’s Class of Service, enable (1) or disable (0) an extension’s incoming Transfer pre-answer display. ➣0406, COS Options, Item 51: Group Call Pickup Information Display In an extension’s Class of Service, enable (1) or disable (0) an extension’s Group Call Pickup display. ➣1005 - Class of Service Assign a Class of Service (1-15) to an extension. Features A Alphanumeric Display 80 FEATURES92000SWG08 Issue 1-0