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Lucent Technologies DEFINITY Enterprise Communications Server Release 8.2 Instructions Manual
Lucent Technologies DEFINITY Enterprise Communications Server Release 8.2 Instructions Manual
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DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Screen reference 917 Station 17 Set Color Enter a valid set color as defined in the Site Data screen. Valid entries include the following colors: beige, black, blue, brown, burg (burgundy), gray, green, ivory, orng (orange), red, teak, wal (walnut), white, and yel (yellow). Speakerphone This field controls the behavior of speakerphones for the 6400-series and 8400-series phones. Special Character for Restricted Number Appears when the Type field is asai and, on the System-Parameters Country-Options screen, the ASAI Interface field is y. Valid entries Usage 1-way Enter 1-way to indicate that you want the speakerphone to be listen-only. 2-wayEnter 2-way to indicate that you want the speakerphone to be both talk and listen. grp-listenGroup Listen works with only 6400-series phones. Group Listen allows a phone user to talk and listen to another party with the handset or headset while the phone’s 2-way speakerphone is in the listen-only mode. Others in the room can listen, but cannot speak to the other party via the speakerphone. The person talking on the handset acts as the spokesperson for the group. Group Listen provides reduced background noise and improves clarity during a conference call when a group needs to discuss what is being communicated to another party. none Valid entries Usage y/n Enter y to allow an ASAI station to identify restricted numbers.
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Screen reference 918 Station 17 Special Dialing Option This field identifies the type of dialing for calls when this data module originates calls. SPID — (Service Profile Identifier) Enter a variable length parameter. This field appears only if Endpt Init is y. The SPID is a numeric string, which means that the value of 00 is different from 000. The SPID must be different for all terminals on the BRI and from the Service SPID. The SPID should always be assigned. If the SPID is not assigned for the first BRI on a port, any other BRI assignment to that port are blocked. NOTE: If you have set the Port field to X for an ISDN-BRI extension and intend to use Terminal Translation Initialization (TTI) to assign the port, then the SPID number must equal the station number. Switchhook Flash TEI Appears only when Fixed TEI is y. Valid entries Usage hot-line default blank For regular (normal) keyboard dialing. Valid entries Usage y Enter y to allow users to use the switchhook flash function to activate Conference/Transfer/Hold and Call Waiting. nEnter n to disable the flash function so that when the switchhook is pressed while active on a call, the call drops. If this field is n, you must set Call Waiting Indication to n. Valid entries Usage 0 to 631- or 2-digit number
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Screen reference 919 Station 17 Tests TN Enter the Tenant Partition number. Ty p e For each station that you want to add to your system, you must specify the type of telephone in the Type field; this is how you distinguish between the many different types of telephones. Table 12 lists the telephones and personal computers that you can administer on the DEFINITY ECS. To administer telephones that are not in the table, use the Alias Station screen. Valid entries Usage y Enter y to enable port maintenance tests. nIf the equipment (dictaphone) connected to the port does not support these tests, you must enter n. Table 12. Telephones Telephone type Model Administer as Multibutton electronic telephones (MET)10-button (5 administrable) with or without speakerphone10MET 20-button (15 administrable) 20MET 30-button (25 administrable) 30MET Single-line analog 500 500 2500, 2500 w/ Message Waiting Adjunct2500 6210 6210 6218 6218 6220 6220 Analog phone w/Caller ID CallrID 7101A, 7102A 7101A Continued on next page
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Screen reference 920 Station 17 7103A Programmable and Original7103A 7104A 7104A 8110 8110 DS1FD DS1FD 7302H, 7303H 7303S Terminals 510D 510 515BCT 515 Multiappearance hybrid 7303S 7303S, 7313H 7305H 7305S 7305S 7305S, 7316H, 7317H 7309H 7309H, 7313H 7313H 7313H 7314H 7314H 7315H 7315H 7316H 7316H 7317H 7317H Multiappearance digital 6402 6402 6402D 6402D 6408 6408 6408+ 6408+ 6408D 6408D 6408D+ 6408D+ 6416D+ 6416D+ 6424D+ 6424D+ 7401D 7401D 7401+ 7401+ Table 12. Telephones — Continued Telephone type Model Administer as Continued on next page
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Screen reference 921 Station 17 7403D 7403D 7404D 7404D 7405D 7405D 7406D 7406D 7406+ 7406+ 7407D 7407D 7407+ 7407+ 7410D 7410D 7410+ 7410+ 7434D 7434D 7444D 7444D 8403B 8403B 8405B 8405B 8405B+ 8405B+ 8405D 8405D 8405D+ 8405D+ 8410B 8410B 8410D 8410D 8411B 8411B 8411D 8411D 8434D 8434D CALLMASTER I 602A1 CALLMASTER II, III, IV 603A1, 603D1, 603E1, 603F1 CALLMASTER VI 606A1 IDT1 7403D IDT2 7406D Table 12. Telephones — Continued Telephone type Model Administer as Continued on next page
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Screen reference 922 Station 17 XID Appears only for an ISDN-BRI data module or an ASAI link. Used to identify Layer 2 XID testing capability. IP SoftPhone Road-warrior application H.323 Native H.323 H.323 ISDN-BRI station—asai 7505D 7505D 7506D 7506D 7507D 7507D 8503D 8503D 8510T 8510T 8520T 8520T Personal computer 6300/7300 PC (voice/data) 6538/9 Constellation Test Line ATMS 105TL Xport station XDID XDID Key phone system interface— K2500 ASAI ASAI ISDN-BRI data module 7500 7500 Table 12. Telephones — Continued Telephone type Model Administer as Continued on next page
DEFINITY ECS Release 8.2
Administrator’s Guide 555-233-506 Issue 1.1
June 2000
Screen reference
923 System Parameters Call Coverage / Call Forwarding
17
System Parameters Call Coverage /
Call Forwarding
This screen sets the system-wide parameters for call coverage and call
forwarding.
Field descriptions for page 1
Screen 187. System-Parameters — Call Coverage / Call Forwarding
Local Cvg Subsequent Redirection/CFWD No
Ans Interval (rings)
This field specifies:
nthe number of rings applied at a local coverage point before a call redirects
to the next coverage point
nthe number of rings applied at the principal before a call forwards when
Call Forwarding Busy/Don’t Answer is activated.
Valid entries Usage
1–99
See note below.
Page 1 of 2
SYSTEM PARAMETERS -- CALL COVERAGE / CALL FORWARDING
CALL COVERAGE/FORWARDING PARAMETERS
Local Cvg Subsequent Redirection/CFWD No Ans Interval (rings): _
Off-Net Cvg Subsequent Redirection/CFWD No Ans Interval (rings): _
Coverage - Caller Response Interval (seconds): _
Threshold for Blocking Off-Net Redirection of Incoming Trunks Calls: 1
COVERAGE
Keep Held SBA at Coverage Point? _
External Coverage Treatment for Transferred Incoming Calls? _
Immediate Redirection on Receipt of PROGRESS Inband Information? _
Maintain SBA At Principal? _
QSIG VALU Coverage Overrides QSIG Diversion with Rerouting? _
Station Hunt Before Coverage? n
FORWARDING
Call Forward Override? _
Coverage After Forwarding? _
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Screen reference 924 System Parameters Call Coverage / Call Forwarding 17 Off-Net Cvg Subsequent Redirection/CFWD No Ans Interval (rings) This field specifies: nthe number of rings applied at an off-net coverage point before a call is redirected to the next coverage point nthe number of rings applied at an off-net forwarded-to destination before the call is redirected to coverage. NOTE: When ringing local destinations (say in an office environment), a short interval often is appropriate because the intended party either is near the phone or not present. However, when ringing off-net locations, you cannot assume how near the intended party is to the phone. If the call is left at an off-net destination for only a short interval, the call may be redirected to the next destination before the intended party has any real chance of answering the call. Coverage - Caller Response Interval (seconds) The time in seconds the caller (internal caller only) has before a call redirects to the called party’s first coverage point. The calling party either can hang up, use Leave Word Calling, or press the GO TO COVER button during this time interval. Threshold for Blocking Off-Net Redirection of Incoming Trunk Calls This field applies for those occasions when an incoming call to a station redirects off-net. At that time, the Call Forward timer activates to block any further incoming calls to that station from being redirected off-net until the timer expires. Valid entries Usage 1–99 See note below. Valid entries Usage 0 through 10 Valid entries Usage 1 -7The number of allowed calls to be routed off-net before blocking commences. allCall processing never activates the Call Forward timer. Therefore, any number of calls to a principal may be redirected off-net.
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Screen reference 925 System Parameters Call Coverage / Call Forwarding 17 Keep Held SBA at Coverage Point This field governs how a covering user who has placed an answered coverage call on hold is treated if the original principal bridges onto the call. External Coverage Treatment for Transferred Incoming Calls This field governs how an transferred incoming trunk call is handled if the call redirects to coverage. Immediate Redirection on Receipt of PROGRESS Inband Information This field appears only if one of the following is true: nThe Coverage of Calls Redirected Off-Net Enabled field on the System Parameters Coverage/Forwarding screen is y. nThe Value-Added Lucent (VALU) field on the System Parameters Customer Options, Page 6, screen is y. This field pertains only to CCRON and QSIG VALU coverage calls redirected over end-to-end ISDN facilities. Some cellular phone providers send an ISDN PROGRESS message with the Progress Indicator field set to ‘inband information’ when a cellular phone is unavailable to receive a call. In these circumstances, the message indicates that an announcement is being played to the originating party and we should move the call immediately to the next available coverage point. However, a PROGRESS message with a Progress Indicator of ‘inband information’ may be received for reasons other than an unavailable cellular phone. In this case, you probably do not want to redirect the call to the next coverage point. Valid entries Usage y Keeps the coverage party on the call. The coverage party remains on hold, but may enter the call along with the principal and the calling party. nDrops the coverage party from the call. Valid entries Usage y A transferred incoming trunk call is handled as an external call for coverage treatment. nA transferred incoming trunk call is treated as an internal call for coverage handled.
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Screen reference 926 System Parameters Call Coverage / Call Forwarding 17 There is no way for the DEFINITY ECS to know the actual intent of such a PROGRESS message, yet you may choose how the system should handle this message. It is essentially an educated, but blind, choice and you should be aware that there will be instances when this choice leads to inappropriate call handling. DEFINITY ECS queries this field on receipt of a qualifying PROGRESS message and acts according to your instruction on how to treat it. As a guide, users in European countries following the ETSI standard and redirecting to GSM cellular phones may want to consider setting this field to y. In the United States, PROGRESS messages with the Progress Indicator field set to ‘inband information’ are sent for a variety of reasons not associated with unavailable cell phones and you should set this field to n. Maintain SBA At Principal Allows a user to maintain a simulated b rid g ed ap p earanc e when a c all red irec ts to c overag e . QSIG VALU Coverage Overrides QSIG Diversion with Rerouting This field specifies whether, with both QSIG Diversion with Rerouting and QSIG VALU turned on, the Coverage After Forwarding option on the Station screen will work for a user for calls that go to remote coverage. Normally, with QSIG Diversion with Rerouting turned on, the local system passes control of a forwarded call to the remote QSIG switch on which the forwarding destination resides. In this case, the forwarded call cannot return to coverage for the user who originally received the call, even when the remote destination is busy or does not answer. Valid entries Usage y Immediately redirect an off-net coverage/forwarded call to the next coverage point. nDo not immediately redirect an off-net coverage/forwarded call to the next coverage point. Valid entries Usage y En t e r y to maintain a simulated bridged appearance (SBA) on the p rinc ip al’s p hone when a c all redirec ts to c overag e . n When set to n , no SBA is maintained on the p rinc ipal’s phone.