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Lucent Technologies DEFINITY Enterprise Communications Server Release 8.2 Instructions Manual
Lucent Technologies DEFINITY Enterprise Communications Server Release 8.2 Instructions Manual
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DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Screen reference 727 Hunt Group 17 First Announcement Delay (sec) Enter the number of seconds that a call remains in queue before the associated first announcement is given the calling party. The call retains its place in the queue while the caller is listening to the recorded announcement. If the call hasn’t been answered after the announcement, the caller hears music (for first announcement only) if Music-on-Hold is provided or ringing for as long as the call remains in queue. Appears only if the Queue field is y and the Vector field is n. Second Announcement Extension Appears only when the ACD and Queue fields both are y and the Vector field is n. Second Announcement Delay (sec) Appears only when the ACD and Queue fields both are y and the Vector field is n. Enter the time in seconds before the call in the queue receives a second recorded announcement or that the second announcement is repeated. Second Announcement Recurring Appears only when the ACD and Queue fields both are y and the Vector field is n. Valid entries Usage 0 through 99 When 0 is entered, the first announcement is provided immediately to the caller. This value is set automatically to 0 if there is no queue. blank This field must be blank if there is no first announcement. Valid entries Usage Enter the extension number assigned to a recorded announcement. blank Leaving the field blank indicates there is no second announcement. Valid entries Usage 1 through 99 It is recommended that, if this split/skill or hunt group is a coverage point for another split/skill, this delay should not be more than 15 seconds. blank Leave blank if there is no second announcement. Valid entries Usage y The second announcement can be repeated. blank Leave blank if there is no second announcement.
DEFINITY ECS Release 8.2
Administrator’s Guide 555-233-506 Issue 1.1
June 2000
Screen reference
728 Hunt Group
17
Field descriptions for Hunt group for MWI page
Screen 107. Hunt Group for MWI screen
Message Center
Enter the type of messaging adjunct for the hunt group. Only one hunt group in
the System can be administered as
msa, one as audix, one as qsig-mwi, one as
fp-mwi, and one as rem-audix.
Voicemail Number
Appears only if, on the System-Parameters Customer-Options screen, the Basic
Call Setup and Basic Supplementary Services fields are
y and the Message Center
field on this screen is
qsig-mwi or fp-mwi. The qsig-mwi selection shows the
complete number of the AUDIX hunt group on the Message Center switch for
QSIG MWI. The fp-mwi selection shows the public network number of the
AUDIX hunt group on the Message Center switch.
Valid entries Usage
msa
Messaging Server Adjunct
rem-audixDCS feature allowing AUDIX to be located on another switch
audixFor AUDIX located on this switch
qsig-mwiQSIG network allowing AUDIX to be located on another switch
fp-mwiPublic network allowing AUDIX to be located on another
switch; administrable only when the ISDN Feature Plus field on
the System-Parameters Customer-Options screen is
y
none
Indicates the hunt group does not serve as a message hunt group.
Valid entries Usage
Up to 17 digits Enter the complete AUDIX dial-up number.
change hunt-group x Page 3 of X
HUNT GROUP
Message Center: _________
Voicemail Number: _________________
Routing Digits (e.g. AAR/ARS Access Code): ____
Calling Party Number to INTUITY AUDIX? n
LWC Reception: none
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Screen reference 729 Hunt Group 17 Routing Digits (e.g. AAR/ARS Access Code) Appears only if the Message Center field is qsig-mwi or fp-mwi. Shows the AAR (most likely for a Message Center type of qsig-mwi) or ARS (most likely for a Message Center type of fp-mwi) access code which when prepended to the AUDIX Complete Number field defines a route to the Message Center switch hunt group containing the line ports to the AUDIX. Calling Party Number to INTUITY AUDIX Only appears when the Message Center field is audix or rem-audix. LWC Reception Defines the destination for Leave Word Calling (LWC) messages left for the hunt group. Valid entries Usage This field cannot be blank. Valid entries Usage y/n Enter y to send the calling party number to INTUITY AUDIX. Valid entries Usage audix If LWC is attempted, the messages are stored in AUDIX. The Audix Name field must be filled in too. msa-speIf LWC is attempted, the messages are stored in the system processing element (spe). The Messaging Server Name field must be filled in too. none
DEFINITY ECS Release 8.2
Administrator’s Guide 555-233-506 Issue 1.1
June 2000
Screen reference
730 Hunt Group
17
Field descriptions for pages 4 through X
Screen 108. Hunt Group screen
NOTE:
Only Pages 1, 2, and 3 appear if the hunt group is skilled.
Group Number
This display-only field shows the number of a hunt group.
Group Extension
This display-only field shows the extension of the hunt group.
Group Type
This display-only field shows the type of the hunt group.
Member Range Allowed
The range of allowed members displays on all member pages. These values vary
depending on the particular system and/or configuration.
Administered Members (min/max)
Appears on all member pages. Indicates the minimum and maximum member
number administered for this hunt group.
change hunt-group 1 Page 4 of 39
HUNT GROUP
Group Number: 1 Group Extension: 3001 Group Type: ucd
Member Range Allowed: 1 - 999 Administered Members (min/max): 1 /9
Total Administered Members: 9
GROUP MEMBER ASSIGNMENTS
Ext Name Ext Name
1: 1022 station 1022 14: 1023 station 1023
2: 1010 bri 1010 15:
3: 1095 Station 1095 16:
4: 1002 station 1002 17:
5: 1001 Station 1001 18:
6: 1053 stat x1053 19:
7: 1094 Station 1094 20:
8: 311 stat x311 21:
9: 22:
10: 23:
11: 24:
12: 25:
13: 26:
27:
At End of Member List
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Screen reference 731 Hunt Group 17 Total Administered Members Appears on all member pages. Indicates the total number of members administered for this hunt group. More Members Exist This display-only field shows there are more members than currently displayed (the current page is not the last page). At End of Member List This display-only field shows the current page is also the last page. Ext A display-only field if the Controlling Adjunct field is asai. Controlled Agent extensions must be entered on the Adjunct Controlled Agent Table screen. The extension cannot be a VDN. The data module cannot be a member of an ACD split/skill. Name This display-only field shows the name assigned to the above extension number when it is administered in the System. Valid entries Usage Enter the extension number associated with a member in the hunt group or with an associated data module.If the Controlling Adjunct field is none
DEFINITY ECS Release 8.2
Administrator’s Guide 555-233-506 Issue 1.1
June 2000
Screen reference
732 Intercom Group
17
Intercom Group
This screen assigns extensions to intercom groups.
Screen 109. Intercom Group
Group Number
This display-only field shows the group’s ID number.
Length of Dial Code
This field sets the number of digits that users must dial to access an extension in
the group. (On Page 2, this is a display-only field.)
Ext
This field assigns an extension to the group.
Valid entries Usage
1
Enter 1 if there are 9 or fewer members.
2Enter 2 if there are 10 or more members.
Valid entries Usage
an extension
numberEnter a physical extension number. You may not enter a
VDN in this field.
change intercom-group 1 Page 1 of 2
INTERCOM GROUP
Group Number: 1
Length of Dial Code: _
GROUP MEMBER ASSIGNMENTS
Ext DC Name
1: _____ __
2: _____ __
3: _____ __
4: _____ __
5: _____ __
6: _____ __
7: _____ __
8: _____ __
9: _____ __
10: _____ __
11: _____ __
12: _____ __
13: _____ __
14: _____ __
15: _____ __
16: _____ __
DEFINITY ECS Release 8.2
Administrator’s Guide 555-233-506 Issue 1.1
June 2000
Screen reference
733 Inter-Exchange Carrier (IXC) Codes
17
DC
This field assigns a dial code to an extension. The dial code is the code users must
dial to make intercom calls to the corresponding extension.
Name
Display-only field. The switch fills in this field with the name from the Station
screen.
Related topics
Refer to ‘‘
Using phones as intercoms’’ on page 399 for instructions.
Refer to ‘‘
Intercom’’ on page 1387 for a description of the feature.
Inter-Exchange Carrier (IXC) Codes
This screen allows identification of the IXC in the CDR record.
Field descriptions for page 1
Screen 110. Inter-Exchange Carrier Codes screen Valid entries Usage
1- or 2-digit code The number of digits entered must exactly match the number
assigned in the Length of Dial Code field. For example, if the
Length of Dial Code field is set to 2, you must type 1 as 01 in
the DC field.
change ixc-codes Page 1 of 2
INTER-EXCHANGE CARRIER CODES
IXC Codes Assignments (Enter up to 15)
CDR IXC CDR IXC
IXC Access IXC Access
Code Number IXC Name Code Number IXC Name
1: _______ _______________ 9: _______ _______________
2: _______ _______________ 10: _______ _______________
3: _______ _______________ 11: _______ _______________
4: _______ _______________ 12: _______ _______________
5: _______ _______________ 13: _______ _______________
6: _______ _______________ 14: _______ _______________
7: _______ _______________ 15: _______ _______________
8: _______ _______________
DEFINITY ECS Release 8.2
Administrator’s Guide 555-233-506 Issue 1.1
June 2000
Screen reference
734 Inter-Exchange Carrier (IXC) Codes
17
IXC Access Number
IXC Name
Field descriptions for page 2
Screen 111. Inter-Exchange Carrier Codes screen
IXC Prefix
IXC Code Format
Valid entries Usage
2 to 11 digits, 0
through
9 and *
Enter the digits dialed or inserted by AAR/ARS into the
outpulsed digit string to access the interexchange carrier. No
duplicate access numbers are allowed in the table.
Valid entries Usage
0 to 15 characters Description to identify the IXC
Valid entries Usage
1 to 3 digit prefix
*
101
For line 1
10 For line 2
Valid entries Usage
1 to 4 digit code format
*
x
X
xxxx
For line 1
xxx For line 2
Page 2 of 2
IXC Prefix IXC Code Format
1. ___ ____
2. ___ ____
3. ___ ____
4. ___ ____
5. ___ ____
DEFINITY ECS Release 8.2
Administrator’s Guide 555-233-506 Issue 1.1
June 2000
Screen reference
735 Intra-Switch CDR
17
Intra-Switch CDR
This screen administers extensions for which Intra-Switch CDR is to be enabled.
NOTE:
Attendants are not allowed to be optioned for the Intra-Switch CDR feature.
If your system can record more than 100 stations, the system only displays two
pages of extensions (112 per page) at one time. When you enter the add command
to add extensions, the system automatically begins after the last administered
extensions. If you enter the change command, the system display begins with the
first extension. If you enter the change command with an extension number, the
system begins the display with that extension.
When you enter the command list intra-switch-cdr count x, the
system lists x switch extensions administered for Intra-Switch CDR beginning
with the extension specified by . For example, if you enter list
intra-switch-cdr 81000 count 500, the system displays extension 81000 (if it is
administered for Intra-Switch CDR) and the next 500 extensions that are
administered for Intra-Switch CDR. The display command functions similarly to
the change command.
Capacities
The Intra-Switch CDR extension capacities vary from switch to switch. See the
DEFINITY ECS System Description.
Field descriptions for page 1
Screen 112. Intra-Switch CDR screen
change intra-switch-cdr Page 1 of 2
INTRA-SWITCH CDR
Assigned Members: 2 of 1000 administered
1: 72447 17: _____ 33: _____ 49: _____ 65: _____ 81: _____ 97: _____
2: 72448 18: _____ 34: _____ 50: _____ 66: _____ 82: _____ 98: _____
3: _____ 19: _____ 35: _____ 51: _____ 67: _____ 83: _____ 99: _____
4: _____ 20: _____ 36: _____ 52: _____ 68: _____ 84: _____ 100: _____
5: _____ 21: _____ 37: _____ 53: _____ 69: _____ 85: _____ 101: _____
6: _____ 22: _____ 38: _____ 54: _____ 70: _____ 86: _____ 102: _____
7: _____ 23: _____ 39: _____ 55: _____ 71: _____ 87: _____ 103: _____
8: _____ 24: _____ 40: _____ 56: _____ 72: _____ 88: _____ 104: _____
9: _____ 25: _____ 41: _____ 57: _____ 73: _____ 89: _____ 105: _____
10: _____ 26: _____ 42: _____ 58: _____ 74: _____ 90: _____ 106: _____
11: _____ 27: _____ 43: _____ 59: _____ 75: _____ 91: _____ 107: _____
12: _____ 28: _____ 44: _____ 60: _____ 76: _____ 92: _____ 108: _____
13: _____ 29: _____ 45: _____ 61: _____ 77: _____ 93: _____ 109: _____
14: _____ 30: _____ 46: _____ 62: _____ 78: _____ 94: _____ 110: _____
15: _____ 31: _____ 47: _____ 63: _____ 79: _____ 95: _____ 111: _____
16: _____ 32: _____ 48: _____ 64: _____ 80: _____ 96: _____ 112: _____
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Screen reference 736 IP Trunk Configuration Manager 17 Assigned Members Displays the number of extensions currently administered for Intra-switch CDR. 1–x IP Trunk Configuration Manager Configuration Manager is the Windows NT™ application used for some administration tasks with DEFINITY IP Trunk service. Access the forms through Configuration Manager on a Windows NT workstation, not through your DEFINITY ECS system administration terminal. Overview Configuration Manager lets you configure, administer, and troubleshoot DEFINITY ECS service in an easy-to-use tabbed interface featuring standard Windows ® property pages. The following table shows Configuration Manager tabs and property pages. Valid entries Usage Any valid extension Enter the local extensions you want to track with Intra-Switch CDR. The number of extensions you can track may vary from one system to the next. Configuration Manager Tab Property page the tab displays InfoInfo property page: Shows you the version and build number of the installed DEFINITY ECS software. TelephonyTelephony property page: Displays information about the connection between the switch and the TN802 MAPD and allows you to configure some aspects of this connection. Also displays information about DSP resources. Telephony Advanced property page: Lets you adjust additional telephony parameters. Voice/FaxVoice/Fax property page: Allows you to view information about the capabilities of the DSP subsystem and configure some of its parameters.