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Lucent Technologies DEFINITY Enterprise Communications Server Release 8.2 Instructions Manual
Lucent Technologies DEFINITY Enterprise Communications Server Release 8.2 Instructions Manual
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DEFINITY ECS Release 8.2
Administrator’s Guide 555-233-506 Issue 1.1
June 2000
Screen reference
657 Feature-Related System Parameters
17
Default Multimedia Outgoing Trunk Parameter
Selection
Field descriptions for page 3
Screen 87. Feature-Related System Parameters screen
Reserved Slots for Attendant Priority Queue
Time Before Off-Hook Alert
Valid entries Usage
2x56
Sets default parameter for bandwidth and bearer for all video
calls.
2x64
Valid entries Usage
2
–75Enter the number of calls that can go in to the emergency queue
Valid entries Usage
1
to 3000 seconds Enter the time in seconds that a telephone with an
Off-Hook Alert Class of Service can remain off-hook
(after intercept tone has started) before an emergency
call is sent to the attendant.
change system-parameters features Page 3 of 10
FEATURE-RELATED SYSTEM PARAMETERS
Reserved Slots for Attendant Priority Queue: 5_
Time Before Off-Hook Alert: 10__
Emergency Access Redirection Extension: _____
Number of Emergency Calls Allowed in Attendant Queue: __
Call Pickup Alerting? n
Temporary Bridged Appearance on Call Pickup? y
Call Pickup on Intercom Calls? y
Directed Call Pickup? n
Extended Group Call Pickup: flexible
Deluxe Paging and Call Park Timeout to Originator? n
Controlled Outward Toll Restriction Intercept Treatment: tone _______
Controlled Termination Restriction (Do Not Disturb): tone _______
Controlled Station to Station Restriction: tone _______
AUTHORIZATION CODE PARAMETERS Authorization Code Enabled? y
Authorization Code Length: 7
Authorization Code Cancellation Symbol? #
Attendant Time Out Flag? n
Display Authorization Code? _
Controlled Toll Restriction Replaces: station-station
Controlled Toll Restriction Intercept Treatment: extension 3000
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Screen reference 658 Feature-Related System Parameters 17 Emergency Access Redirection Extension Number of Emergency Calls Allowed in Attendant Queue Call Pickup Alerting This provides pickup group members with a visual indication on the Call Pickup status lamp of calls eligible to be answered via Call Pickup. Temporary Bridged Appearance on Call Pickup Call Pickup on Intercom Calls Valid entries Usage An assigned extension Enter the assigned extension number (can be a VDN) where emergency queue overflow will redirect. Valid entries Usage 0 –75Enter the number of calls allowed in the attendant queue before additional calls are routed to the backup extension. Valid entries Usage y/n Enter y to enable Call Pickup Alerting on a system-wide basis. Valid entries Usage y Enter y to allow a temporary bridged appearance for calls answered with the Call Pickup or Directed Call Pickup features. This field controls this capability on a system-wide basis. nEnter n to prevent the temporary bridged appearance of calls answered with these features. Valid entries Usage y Enter y to allow a user’s or Agent LoginID’s call, ringing as an intercom call, to be picked up using the Call Pickup or Directed Call Pickup features. This field controls the use of this feature throughout the system. nEnter n to prevent the use of these features to pickup an intercom call.
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Screen reference 659 Feature-Related System Parameters 17 Directed Call Pickup Feature use by individual stations, attendants, or EAS agents can be controlled by COR. Extended Group Call Pickup Enables call pickup groups to answer calls directed to another call pickup group. Deluxe Paging and Call Park Timeout to Originator Paged calls that are to be parked require separate activation of the Call Park feature. All parked calls that time out return to the attendant. Valid entries Usage y Enter y to allow use of the Directed Call Pickup feature across the system. n Enter n to prevent feature use. Valid entries Usage flexible Flexible feature version supporting a one-to-n (pickup group-to-extended pickup group) mapping. simpleSimple feature version with a one-to-one pickup group-to-extended pickup group mapping supported. none Extended group call pickup not supported. Valid entries Usage y Enter y to enable the Loudspeaker Paging - Deluxe feature that essentially integrates the Loudspeaker Paging and Call Park features. All parked calls that time out (not answered by paged party) return to the parking party. n Enter n to enable the Loudspeaker Paging feature.
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Screen reference 660 Feature-Related System Parameters 17 Controlled Outward Restriction Intercept Treatment Enter the type of intercept treatment the caller receives when the call is outward restricted. Controlled Termination Restriction (Do Not Disturb) Enter the type of intercept treatment the caller receives when the call is placed to a termination restricted telephone. Valid entries Usage announcement Provides a recorded announcement to calls that cannot be completed as dialed. You select and record the message. The calling party receives no indication that the call is receiving Intercept Treatment. Enter the extension number for the announcement in the associated field. attendantAllows attendants to provide information and assistance to callers on all DID or incoming Private Network Access calls that cannot be completed as dialed or that are transferred to incomplete or restricted stations. Normal toll charges apply to these calls. extension Enter the extension number for the extension in an associated field. May not be a VDN extension. tone Provides a siren-type tone to internal calls that cannot be completed as dialed Valid entries Usage announcement If announcement is entered, complete an associated extension number field. attendantRedirects intercepted calls to the attendant. coverageRedirects intercepted calls to coverage. extensionIf extension is entered, complete an associated extension number field. May not be a VDN extension, tone Provides a siren-type tone to calls that cannot be completed as dialed.
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Screen reference 661 Feature-Related System Parameters 17 Controlled Station-to-Station Restriction Enter the type of intercept treatment the caller receives when the call is placed to a restricted telephone. Authorization Code Parameters Authorization Codes Enabled This field cannot be administered if Authorization Codes is not enabled on the System-Parameters Customer-Options screen. !SECURITY ALERT: To maintain system security, Lucent recommends that Authorization Codes be used. Authorization Code Length This field only appears and must be completed if Authorization Codes Enabled is y. This is the number of digits that must be assigned to the Authorization Code (AC) field on the Authorization Code screen. !SECURITY ALERT: You enhance your system’s security by using the maximum length for your authorization code. Valid entries Usage announcement If announcement is entered, an associated extension number field displays. Enter the extension of the restricted telephone in the field. attendantIntercepted calls are redirected to the attendant. extension (may not be a VDN extension)If extension is entered, an associated extension number field displays. Enter the extension of the restricted telephone in the field. tone Intercepted calls receive intercept (siren) tone. Valid entries Usage y/n Enter y to enable Authorization Codes on a systemwide basis. Valid entries Usage 4–13 digits Enter a number that defines the number of digits (length) in the Authorization Code field.
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Screen reference 662 Feature-Related System Parameters 17 Authorization Code Cancellation Symbol Enter the symbol a caller must dial to cancel the 10-second wait period during which the user can enter an authorization code. This field only appears when Authorization Code is y. Attendant Time Out Flag If this field is not enabled, the caller receives Intercept tone. This flag affects only remote users or incoming calls over trunks requiring an authorization code. This field only appears if Authorization Codes Enabled is y. Display Authorization Code This field applies only to DCP, not to BRI or hybrid sets. !SECURITY ALERT: To enhance your system’s security, set Display Authorization Code to n. Controlled Toll Restriction Replaces This field activates the Controlled Toll Restriction feature. Valid entries Usage # Enter the cancellation code # if the main and tandem switches are both the same type of switch. 1Enter the cancellation code 1 if an Lucent Technologies System 85 or DIMENSION PBX switch is part of the complex/network. Valid entries Usage y/n Enter y if a call is to be routed to the attendant if the caller does not dial an authorization code within 10 seconds or dials an invalid authorization code. Valid entries Usage y Enter y to allow authorization code digits to display on the set during the dialing. nEnter n if these digits should not display. Valid entries Usage outward station-station none The value that you choose for this field will be replaced by controlled toll restriction. In other words, if you choose station-station, you will not be able to use station-station restrictions unless you reset this field.
DEFINITY ECS Release 8.2
Administrator’s Guide 555-233-506 Issue 1.1
June 2000
Screen reference
663 Feature-Related System Parameters
17
Controlled Toll Restriction Intercept Treatment
This field applies an intercept treatment to a toll call during the call processing.
Field descriptions for page 4
Screen 88. Feature-Related System Parameters screenValid entries Usage
announcement
A sub-field appears to the right if announcement is used. If
the entry is
announcement, enter the assigned
announcement extension.
attendantIntercepted calls are redirected to the attendant.
extensionA sub-field appears to the right if extension is used. If the
entry is
extension, enter the extension assigned to station or
individual attendant.
tone Intercepted calls receive intercept (siren) tone.
change system-parameters features Page 4 of 10
FEATURE-RELATED SYSTEM PARAMETERS
SYSTEM PRINTER PARAMETERS
System Printer Extension: ____ Lines Per Page: 60
EIA Device Bit Rate: 9600
SYSTEM-WIDE PARAMETERS
Switch Name: ________________
MALICIOUS CALL TRACE PARAMETERS
Apply MCT Warning Tone? n MCT Voice Recorder Trunk Group: ___
SEND ALL CALLS OPTIONS
Send All Calls Applies to: station
Auto Inspect on Send All Calls? n
UNIVERSAL CALL ID
Create Universal Call ID (UCID)? n UCID Network Node ID: ___
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Screen reference 664 Feature-Related System Parameters 17 System Printer Parameters The system printer is the printer dedicated to support scheduled reports. System Printer Extension NOTE: The eia option is not available for G3r. Lines Per Page EIA Device Bit Rate This field is not displayed for G3r. System-Wide Parameters: Switch Name Valid entries Usage Data module extension number.Associated with the System printer eiaIf the DCE jack is used to interface the printer. Valid entries Usage 24 – 132 Enter the number of lines per page required for the report. Valid entries Usage 1200 2400 4800 9600 Enter the required printer speed setting. Valid entries Usage Any keyboard character.Enter alpha-numeric characters for identification.
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Screen reference 665 Feature-Related System Parameters 17 Malicious Call Trace Parameters: Apply MCT Warning Tone MCT Voice Recorder Trunk Group Assign the trunk group for MCT voice recorders. Send All Calls Options: Send All Calls Applies to Auto Inspect on Send All Calls Valid entries Usage y/n Enter y to provide an audible tone to the controlling station when an MCT recorder is actively recording a malicious call. Valid entries Usage 1 to 99 group number Valid entries Usage station If set to station, any call to that station, regardless of the number dialed, causes calls to that station’s own extension to be sent immediately to Coverage, or causes calls to different extensions assigned to the station as bridged appearances to become Ring-Ping notification if Redirect Notification field is y. extensionWhen set to extension, only the calls sent to that extension are placed to coverage. Valid entries Usage y If set to y, allows you to be presented automatically with Calling Party information for calls which are silently alerting their station because of the Send-All-Calls feature. n If set to n, you are not guaranteed a Calling Party display for calls sent directly to Coverage by the Send-All-Calls feature.
DEFINITY ECS Release 8.2
Administrator’s Guide 555-233-506 Issue 1.1
June 2000
Screen reference
666 Feature-Related System Parameters
17
Universal Call ID (UCID):
Create Universal Call ID (UCID)
UCID Network Node ID
Enter a number unique to the switch in a network of switches.
Field descriptions for page 5
Screen 89. Feature-Related System Parameters screenValid entries Usage
y
If set to y, DEFINITY will generate UCID for each call when
necessary.
n If set to n, the DEFINITY will not generate a UCID for any call.
Valid entries Usage
1
to 32767 This number is an important part of the UCID tag and must be
unique to the switch.
change system-parameters features Page 5 of 10
FEATURE-RELATED SYSTEM PARAMETERS
Public Network Trunks on Conference Call: 5 Auto Start? n
Conference Parties with Public Network Trunks: 6 Auto Hold? n
Conference Parties without Public Network Trunks: 6 Attendant Tone? y
Night Service Disconnect Timer (seconds): 180 Bridging Tone? n
Short Interdigit Timer (seconds): 3 Conference Tone? n
Unanswered DID Call Timer (seconds): ____ Intrusion Tone? n
Line Intercept Tone Timer (seconds): 30 Special Dial Tone? n
Long Hold Recall Timer (seconds): 160
Reset Shift Timer (seconds): 0
Station Call Transfer Recall Timer (seconds): 0
DID Busy Treatment: tone
Allow AAR/ARS Access from DID/DIOD? _
Allow ANI Restriction on AAR/ARS? _ Transfer Upon Hang-Up? n
Abort Conference Upon Hang-Up? n Abort Transfer? n
7405ND Numeric Terminal Display? n 7434ND? n
DISTINCTIVE AUDIBLE ALERTING
Internal: 1 External: 2 Priority: 3
Attendant originated Calls:_ ________
DTMF Tone Feedback Signal to VRU - Connection: _ Disconnection: _