Home
>
Lucent Technologies
>
Communications System
>
Lucent Technologies DEFINITY Enterprise Communications Server Release 8.2 Instructions Manual
Lucent Technologies DEFINITY Enterprise Communications Server Release 8.2 Instructions Manual
Have a look at the manual Lucent Technologies DEFINITY Enterprise Communications Server Release 8.2 Instructions Manual online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 413 Lucent Technologies manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Screen reference 567 Coverage Path 17 Number of Rings Enter the number of rings. COVERAGE POINTS Terminate to Coverage Pts. with Bridged Appearances Point1, Point2, Point3, Point4, Point5, Point6 The alternate destinations that comprise a coverage path. Coverage points must be assigned sequentially beginning with Point 1 (do not leave gaps). Each path can have up to six coverage points. Valid entries Usage 1 through 99This is the number of rings a user’s phone rings before the system redirects the call to the first point in the coverage path. Valid entries Usage y Allows a call to alert as both a bridged call and a redirected call. nThe call skips the coverage point if it has already alerted as a bridged call. Valid entries Usage extension Redirects the call to an internal extension or announcement attdRedirects the call to the attendant or attendant group. If the system has Centralized Attendant Service (CAS), the call goes to the CAS attendant. h1 to h255Redirects the call to the corresponding hunt-group. For example, enter “ h32” if you want a coverage point routed to hunt group 32. (Refer to ‘‘ Hunt Group’’ on page 708 for more information.)
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Screen reference 568 Coverage Path 17 If calls redirect to an AUDIX in a DCS network, administer a unique Hunt Group screen. Assign the AUDIX extension in the Group Extension field. If the AUDIX is connected to the local node, set the Message Center field to audix; if the AUDIX is connected to another node, set the Message Center field to rem-audix. If calls redirect to Message Center (a special Uniform Call Distribution hunt group), AUDIX, or to the attendant, do not list any subsequent coverage points. These calls will normally queue and never redirect to another coverage point. Calls to any hunt group will queue if possible. Calls redirect from a hunt group only if all hunt group members are busy and either the queue is full or there is no queue. If the Coverage of Calls Redirected Off-Net feature is not enabled, a remote coverage point will function as the last point in the coverage path, because the system will no longer have control of the call once it has redirected off-net. However, if the Coverage of Calls Redirected Off-Net feature is enabled, a call redirected off-net can be monitored by the system and brought back for further call coverage processing. c1 to c750Redirects the call to the corresponding coverage answer group. For example, enter “ c20” if you want a coverage point routed to call coverage answer group 20. (Refer to ‘‘ Coverage Answer Group’’ on page 563 for more information.) r1 to r999Redirects the call to the corresponding remote coverage point number. For example, enter “ r27” if you want a coverage point routed to remote coverage point 27. (Refer to ‘‘ Remote Call Coverage Table’’ on page 875 for more information.) v + extension Redirects the call to the corresponding VDN extension. For example, enter “ v12345” if you want the last administered coverage point to be the VDN associated with extension 12345. Note that a Vector Directory Number may be used only as the last administered point in a coverage path. Valid entries Usage
DEFINITY ECS Release 8.2
Administrator’s Guide 555-233-506 Issue 1.1
June 2000
Screen reference
569 Crisis Alert System Parameters
17
Crisis Alert System Parameters
This screen allows you to define the system parameters associated with sending
crisis alert messages.
Field descriptions
Screen 63. Crisis Alert System Parameters screen
Field description
Every User Responds
Controls who needs to respond to a crisis alert.
Valid entries Usage
y
If set to y, all users who have a crisis alert button are notified
and must clear the alert for every emergency alert. Assign crisis
alert buttons only to attendant consoles and stations that must
be notified of an emergency call.
n If set to n, all users are notified, but only one user needs to
acknowledge an alert. This user may be the attendant or any
other digital telephone with a crisis alert button. When the alert
is acknowledged by one user, the alert is cleared at all stations
except the one that acknowledged the alert.
change system-parameters crisis-alert
CRISIS ALERT SYSTEM PARAMETERS
ALERT STATION
Every User Responds? n
ALERT PAGER
Alert Pager? y
Originating Extension: 7768
Crisis Alert Code: 911
Retries: 5
Retry Interval (sec): 30
Main Number: 303-555-0800
Pager Number Pin Number
1: 3035559001 1: 7614567890
2: 123456789012345 2: ppp1234567890pp
3: 123456789012345 3: ppp1234567890pp
DTMF Duration - Tone (msec): 100 Pause (msec): 100
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Screen reference 570 Crisis Alert System Parameters 17 Alert Pager Originating Extension Used as the extension originating the call to send a crisis alert message to a pager. Displays when the Alert Pager field is y. This field requires an entry before submitting the screen. Crisis Alert Code Displays when the Alert Pager field is y. This field requires an entry before submitting the screen. Retries Displays when the Alert Pager field is y. Retry Interval (sec) Displays when the Alert Pager field is y. This field is not used unless the Retries field is 1-10. Valid entries Usage y/n Enter y to use Crisis Alert to a Digital Pager. Valid entries Usage 1 - 5 digits Requires a valid unassigned extension according to the dial plan. Valid entries Usage 1 - 3 digits The numbers in this field are the first 3 digits in the crisis alert pager message. Lucent recommends you enter the numbers used to call the local emergency service or any digits used for an emergency situation (for example, 911). Valid entries Usage 0 - 10The number of times the system tries to send out the alert message in case of an unsuccessful attempt. This increases the chances that the pager receives a crisis alert message. Valid entries Usage 30 - 60The administrable time period (in seconds) between retries. If an attempt to call the pager fails, the retry call attempts after the retry interval period.
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Screen reference 571 Crisis Alert System Parameters 17 Main Number The main phone number to the location or a location code. This field is optional and does not require an entry. Displays when the Alert Pager field is y. Pager Number Displays when the Alert Pager field is y. One of these fields must have a number or the screen cannot be submitted. Pin Number This field can be used for any combination of the pager pin number and pauses or left blank. Displays when the Alert Pager field is y. DTMF Duration - Tone (msec) The length of time the Dual-Tone Multi-Frequency (DTMF) tone is heard for each digit. Displays when the Alert Pager field is y. Valid entries Usage digits 0-9 - (dash)Enter a number up to 15 digits to identify the location where the crisis alert call originated. It can be the main number to the location or a numerical identification. Any dashes are for display purposes only and not included in the message sent to the pager. This entry is the last group of digits displayed in the pager message. Valid entries Usage 1 to 15 digits Any dashes are for display purposes only and not included in the message sent to the pager. One of the pager number fields must have a number of the screen cannot be submitted. Valid entries Usage digits 0-9 p (ause) # (pound) * (star)Enter a number up to 15 digits. A pause (about 2 seconds) is for timing of the message. For instance, after the pin number you may want to have a pause to allow time for the pager service to set up the correct pager message box. If the pager service requires you to submit a PIN number, enter it here. Valid entries Usage 20 - 2550Enter a number in increments of 10.
DEFINITY ECS Release 8.2
Administrator’s Guide 555-233-506 Issue 1.1
June 2000
Screen reference
572 Data modules
17
Pause (msec)
The length of time between DTMF tones for each digit. Displays when the Alert
Pager field is
y.
Data modules
The following section provides descriptions of standard fields on Data Module
screens. Some of the fields are used for specific data module types; others are
used for all data modules. Unique fields and fields requiring special consideration
are listed with the appropriate data module descriptions in this book.
Field descriptions for page 1
Screen 64. Data Module
Data Extension
Enter the extension assigned to the data module.
Valid entries Usage
20
- 2550Enter a number in increments of 10.
Valid entries Usage
1 - 5-digit number Must agree with the dial plan.
change data-module 30 Page 1 of 2
DATA MODULE
Data Extension: 30 Name: 27 BCC:
Type: data-line___ COS: 1
Port: _______ COR: 1
ITC: restricted__ TN: 1 Connected to: dte
ABBREVIATED DIALING
List1:
SPECIAL DIALING OPTION:
ASSIGNED MEMBER (Station with a data extension button for this data module)
Ext Name
1: 1002 27 character station name
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Screen reference 573 Data modules 17 Name Enter the name of the user associated with the data module. The name is optional and can be blank. BCC (Bearer Capability Class) Used with Data Line, Netcon, Processor Interface, Processor/Trunk, and System Port Data Modules. Appears when the ISDN-PRI or ISDN-BRI Trunks field is y on the System-Parameters Customer-Options screen. The value in this field corresponds to the speed setting of the data module. This field may be compared with the BCC value in an associated routing pattern when attempted calls utilizing the data module fail to complete. The BCC values must be the same. Refer to ‘‘ Generalized route selection’’ on page 1351 for a detailed description of Bearer Capability Classes (BCC) and their ability to provide specialized routing for various types of voice and data calls. The BCC value is used to determine compatibility when non-ISDN-PRI facilities are connected to ISDN facilities (ISDN-PRI Interworking). Ty p e Enter the type of data module. Valid entries Usage Up to 27 alphanumeric characters Valid entries Usage 1 Relates to 56-bkps 2, 3, 4Relates to 64 kbps Valid entries Usage 7500 Assigns a 7500 Data Module. The 7500 data module supports automatic TEI, B-channel, maintenance and management messaging, and SPID initialization capabilities. BRI endpoints, both voice and/or data, are assigned to either the ISDN-BRI - 4-wire S/T-NT Interface circuit pack or the ISDN-BRI - 2-wire U circuit pack. Each can support up to 12 ports. Since BRI provides multipoint capability, more than one ISDN endpoint (voice or data) can be administered on one port. For BRI, multipoint administration allows for telephones having SPID initialization capabilities, and can only be allowed if no endpoint administered on the same port is a fixed tie endpoint and no station on the same port has B-channel data capability. Currently, multipoint is restricted to 2 endpoints per port.
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Screen reference 574 Data modules 17 announcementAssigns an announcement data module. The announcement data module is built-in to the integrated announcement circuit pack and is administered using the Announcement Data Module screen. This data module (in conjunction with an administered Netcon Data Module in G3si configurations) allows the system to save and restore the recorded announcements file between the announcement circuit pack and the system memory. data-lineAssigns a Data Line Data Module. The Data Line Data Module (DLDM) screen assigns ports on the Data Line circuit pack (DLC) that allows EIA 232C devices to connect to the system. The DLC, with a companion Asynchronous Data Unit (ADU), provides a less expensive data interface to the system than other asynchronous DCP data modules. The DLC supports asynchronous transmissions at speeds of Low and 300, 1200, 2400, 4800, 9600, and 19200 bps over 2-pair (full-duplex) lines. These lines can have different lengths, depending on the transmission speed and wire gauge. The DLC has 8 ports. The connection from the port to the EIA device is direct, meaning that no multiplexing is involved. A single port of the DLC is equivalent in functionality to a data module and a digital line port. The DLC appears as a data module to the Digital Terminal Equipment (DTE) and as a digital line port to the switch. The DLC connects the following EIA 232C equipment to the system: nPrinters nNon-Intelligent Data Terminals nIntelligent Terminals, Personal Computers (PCs) nHost Computers nInformation Systems Network (ISN), RS-232C Local Area Networks (LANs), or other data switches. ethernetAssigns an Ethernet data module. The Ethernet Data Module screen assigns the 10BaseT port on the Control-LAN (C-Lan) circuit pack. This port provides a TCP/IP connection to network hub or LAN. Refer to DEFINITY ECS Administration for Network Connectivity for more information on Ethernet data modules. Valid entries Usage
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Screen reference 575 Data modules 17 netconAssigns a Netcon Data Module. Netcon data modules are the Processor Data Modules (PDMs) that are integrated into the system’s network control ports that provide asynchronous circuit switched interfaces to the maintenance and administration terminals, Hospitality journal printers, and CDR digital output. They are characterized by their special locations, that is, special port identifications. NOTE: The Netcon data module is only applicable to G3si configurations. For G3r and later configurations, use the system-port command. pdmAssigns a DCE interface for Processor/Trunk Data Modules. These screens assign Modular Processor Data Modules (MPDMs) and Modular Trunk Data Modules (MTDMs). One screen is required for assigning MPDMs (700D), 7400B, 7400D or 8400B Data Module, and another screen for MTDMs (700B, 700C, 700E, 7400A). One screen must be completed for each MPDM, 7400B, 7400D, 8400B or MTDM. The MPDM, 7400B, or 8400B Data Module provides a Data Communications Equipment (DCE) interface for connection to equipment such as data terminals, CDR output devices, on-premises administration terminal, Message Server, Property Management System (PMS), AUDIX, and host computers. It also provides a Digital Communications Protocol (DCP) interface to the digital switch. (DCE is the equipment on the network side of a communications link that provides all the functions required to make the binary serial data from the source or transmitter compatible with the communications channel.) The MTDM provides an Electronic Industries Association (EIA) Data Terminal Equipment (DTE) interface for connection to off-premises private line trunk facilities or a switched telecommunications network and a DCP interface for connection to the digital switch. (DTE is the equipment comprising the endpoints in a connection over a data circuit. For example, in a connection between a data terminal and a host computer, the terminal, the host, and their associated modems or data modules make up the DTE.) The MTDM or 7400A Data Module also can serve as part of a conversion resource for Combined Modem Pooling. Valid entries Usage
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Screen reference 576 Data modules 17 pppAssigns a Point-to-Point Protocol data module. The PPP Data Module screen assigns a synchronous TCP/IP port on the C-Lan. These ports are tailored to provide TCP/IP connections for use over telephone lines. Refer to DEFINITY ECS Administration for Network Connectivity for more information on Point-to-Point data modules. procr-intfAssigns a Processor Interface Data Module. The Processor Interface data modules are the Processor Data Modules (PDMs) that are integrated into the system’s synchronous/asynchronous Processor Interface circuit pack ports. NOTE: The Processor Interface data module is applicable only to G3si configurations. They are used to provide the following interfaces: n3B/Call Management System (maximum of 1) n3B/Message Server (maximum of 1) nDistributed Communications System (maximum of 8) nAUDIX (maximum of 1) NOTE: Not all maximums can be achieved at the same time Connections for these interfaces are achieved via a digital line port and MPDM combination, and/or in the case of DCS or ISDN-PRI, via a DS1 interface. One direct EIA connection is available (labeled as Processor Interface on the back of the Control Cabinet) for simplex operation. When used, the physical channel assignment (see below) must be “01”. Use of the EIA connection eliminates the need for one digital line port/MPDM combination. Refer to DEFINITY ECS Administration for Network Connectivity for more information on Processor Interface data modules. system-portAssigns a System Port Data Module. tdmAssigns a DTE interface for Processor/Trunk Data Modules. Refer to the pdm entry above. wcbriAssigns a World Class BRI Data Module. Valid entries Usage