Home
>
Lucent Technologies
>
Communications System
>
Lucent Technologies DEFINITY Enterprise Communications Server Release 8.2 Instructions Manual
Lucent Technologies DEFINITY Enterprise Communications Server Release 8.2 Instructions Manual
Have a look at the manual Lucent Technologies DEFINITY Enterprise Communications Server Release 8.2 Instructions Manual online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 413 Lucent Technologies manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 About this document xxi Trademarks and service marks NOTE: Draws attention to information that you must heed. !CAUTION: Denotes possible harm to software, possible loss of data, or possible service interruptions. !WARNING: Denotes possible harm to hardware or equipment. !SECURITY ALERT: Indicates when system administration may leave your system open to toll fraud. Trademarks and service marks The following are trademarks or registered trademarks of Lucent Technologies: n5ESS™, 4ESS™ nAUDIX® nCallvisor® nCallmaster® nCentreVu™ nCONVERSANT® nDEFINITY® nDIMENSION® nIntuity™ nMERLIN® nVOICE POWER® The following are trademarks or registered trademarks of AT&T: nACCUNET® nDATAPHONE® nMEGACOM® nMULTIQUEST® nTELESEER®
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 About this document xxii How to get this book on the web The following are trademarks or registered trademarks of other companies: nAcrobat® is a registered trademark of Adobe Systems Incorporated nAscend® (registered trademark of Ascend, Inc.) nAudichron® (registered trademark of the Audichron Company) nMS-DOS® (registered trademark of the Microsoft Corporation) nMicroChannel® (registered trademark of IBM Systems) nMicrosoft® (registered trademark of Microsoft Corporation) nMULTIQUEST® (registered trademark of Telecommunications Service) nNetMeeting® (registered trademark of Microsoft Corporation) nPictureTel® (registered trademark of PictureTel Corporation) nProShare® (registered trademark of Intel Corporation) nUNIX® (trademark of the Novell Corporation) nZydacron (registration pending for Zydacron Corporation) How to get this book on the web If you have internet access, you can view and download the latest version of DEFINITY ECS Administrator’s Guide. To view the book, you must have a copy of Acrobat Reader. To access the latest version: 1. Access the Customer Self-Service Center web site at http://support.lucent.com 2. Click Information Resources. 3. Click ELMO. 4. Enter your IL to access the library. 5. Enter 555-233-506 (the document number) to view the latest version of the book.
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 About this document xxiii How to order more copies How to order more copies Call: Lucent Technologies Publications Center Voice 1-800-457-1235 Fax 1-800-457-1764 International Voice 317-322-6416 International Fax 317-322-6699 Write: Lucent Technologies Publications Center 2855 N. Franklin Road, Indianapolis, IN 46219 Order: Document No. 555-233-506 Comcode 108678798, Issue 1.1, June 2000 We can place you on a standing order list so that you will automatically receive updated versions of this book. For more information on standing orders, or to be put on a list to receive future issues of this book, please contact the Lucent Technologies Publications Center. How to get help If you need additional help, the following services are available. You may need to purchase an extended service agreement to use some of these services. See your Lucent Technologies representative for more information. nDEFINITY Helpline (for help with feature administration and system applications)+1-800-225-7585 nLucent Technologies National Customer Care Center Support Line (for help with maintenance and repair)+1-800-242-2121 nLucent Technologies Toll Fraud Intervention +1-800-643-2353 nLucent Technologies Corporate Security +1-800-822-9009 nLucent Technologies Centers of Excellence — Asia/Pacific +65-872-8686 — Western Europe/Middle East/South Africa +441-252-391-889 — Central/Eastern Europe +361-270-5160 — Central/Latin America Caribbean +1-303-538-4666 — North America +1-800-248-1111
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 About this document xxiv Tell us what you think Tell us what you think Let us know what you like or don’t like about this book. Although we can’t respond personally to all your feedback, we promise we will read each response we receive. You can use the comment card at the back of the book or send us your feedback in your own format. Write to us at: Lucent Technologies Product Documentation Group Room 22-2H15 11900 North Pecos Street Denver, CO 80234 USA Fax to: 303-538-1741 Send email to: [email protected]
System basics 1 Logging into the system 1 DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 1 System basics This section provides the basic step-by-step procedures you need to manage your DEFINITY ECS. It explains how to log in and log off, set permissions for others who use the administration terminal, set daylight savings rules, set date and time, post messages, and back up the information you administer. Logging into the system You must log in before you can administer your system. If you are performing remote administration, you must establish a remote administration link and possibly assign the remote administration extension to a hunt group before you log in. The members of this hunt group are the extensions of the data modules available to connect to the system administration terminal. For information about setting up remote administration, contact your Lucent representative. NOTE: Change your password frequently, at least once a month, to help keep hackers out of your system. For instructions on how to change your password, refer to ‘‘ Changing passwords’’ on page 339. When not using the system, log off for security purposes.
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 System basics 2 Logging into the system 1 Instructions Logging into the system This procedure provides instructions for logging in from the system terminal not a remote terminal. To log into the system: 1. Enter your login name and press RETURN. 2. Enter your password and press RETURN. For security, your password does not display as you type it. 3. Enter the kind of terminal you have or the type your system emulates and press RETURN. The Command prompt appears. NOTE: If you enter the wrong terminal type, it can lock up your system. If the system is not responding to keyboard commands, type newterm and press RETURN. Enter the correct terminal type on the new screen and press RETURN. If this does not work, turn the power off only on the terminal and then turn it back on. The terminal reboots and you can login again. Logging in for remote administration To log in for remote administration: 1. Dial the Uniform Call Distribution (UCD) group extension number. NOTE: The UCD group extension number is assigned when you set up remote administration. nIf you are off-premises, use the Direct Inward Dialing (DID) number, an Listed Directory Number (LDN) (you must use a phone), or the trunk number dedicated to remote administration. nIf you are on-premises, use an extension number. If you dialed a DID number, dedicated trunk number, or extension, you receive data tone or visually receive answer confirmation.
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 System basics 3 Logging in with Access Security Gateway 1 If an LDN was dialed, the attendant will answer. a. Ask to be transferred to the UCD group extension number. You receive data tone or visually receive answer confirmation. b. Transfer the voice call to your data terminal. The Login prompt appears. 2. Complete the steps for ‘‘ Logging into the system’’ on page 1. For information about setting up remote administration, contact your Lucent representative. Logging in with Access Security Gateway Access Security Gateway (ASG) is an authentication interface used to protect the system administration and maintenance ports and logins on DEFINITY ECS. ASG uses a challenge and response protocol to validate the user and reduce unauthorized access. You can administer ASG authentication on either a port type or login ID. If you set ASG authentication for a specific port, it restricts access to that port for all logins. If you set ASG authentication for a specific login ID, it restricts access to that login, even when the port is not administered to support ASG. Authentication is successful only when DEFINITY ECS and ASG communicate with a compatible key. You must maintain consistency between the Access Security Gateway Key and the secret key assigned to the DEFINITY ECS login. For more information about ASG, refer to ‘‘ Using access security gateway’’ on page 333. Before you start Before you can log into the system with ASG authentication, you need an Access Security Gateway Key, and you need to know your personal identification number (PIN). The Access Security Gateway Key must be pre-programmed with the same secret key (such as, ASG Key, ASG Passkey, or ASG Mobile) assigned to the DEFINITY ECS login. Verify that the Access Security Gateway (ASG) field on the System-Parameters Customer Options screen is set to y. If not, contact your Lucent representative.
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 System basics 4 Logging in with Access Security Gateway 1 Instructions To log into the system with ASG: 1. Enter your login ID and press RETURN. The system displays the challenge number (for example, 555-1234) and system Product ID number (for example, 1000000000). The Product ID provides Lucent Services with the specific DEFINITY ECS system identifier. 2. Press ON to turn on your Access Security Gateway Key. 3. Type your PIN and press ON. The Access Security Gateway Key displays a challenge prompt. 4. At the challenge prompt on the Access Security Gateway Key, type the challenge number without the “-” character (for example, 5551234) from your screen and press ON. The Access Security Gateway Key displays a response number (for example, 999-1234). 5. At the response prompt on your terminal, type the ASG response number without the “-” character (for example, 9991234) and press RETURN. The Command prompt appears. NOTE: If you make 3 invalid login attempts, the system terminates the session. For more information, refer to the appropriate maintenance book for your system. Fixing problems When logging in failures occur, if you are a super-user, you can use the list asg-history command to determine the cause. The asg history log contains the last 100 or 250 records depending on your system. This log contains the date and time, the port mnemonic, the login ID entered (correct or incorrect), and the status for each session attempt. For specific information about the ASG history log, refer to DEFINITY ECS Reports.
DEFINITY ECS Release 8.2
Administrator’s Guide 555-233-506 Issue 1.1
June 2000
System basics
5 Logging off the system
1
Logging off the system
For security, log off any time you leave your terminal. If you use terminal
emulation software to administer the switch, log off the system and exit the
emulation application before switching to another software package.
Instructions
To log off:
1. Type
logoff and press RETURN.
If the Facility Test Calls or Remote Access features are administered,
Alarm origination is disabled, or if you have busied out resources or active
minor or major alarms, a security screen appears. You may want to take
appropriate action (for example, disable these features or address any
alarms) before you log off.
If none of the above special circumstances exist, the system logs you off.
2. At the
Proceed with Logoff prompt, type y to log off.
If you log off with alarm origination disabled and the system generates an
alarm, Lucent support services will not receive any notification of the
alarm. For more information about alarms, refer to the maintenance book
for your system.
Facility Test Call Administered
Remote Access Administered
Alarm Origination is currently disabled
Active major/minor alarm detected; be sure to resolve it
Proceed with Logoff? [n]
DEFINITY ECS Release 8.2
Administrator’s Guide 555-233-506 Issue 1.1
June 2000
System basics
6 Setting command permissions
1
Setting command permissions
DEFINITY ECS allows you to modify the permissions associated with a login.
The system maintains default permissions for each level of login, but you may
want to further restrict the login, or at least make sure the defaults are appropriate
for the user. The default values for these fields vary based on the login type.
When set to y, the permissions on the Command Permission Categories screen
apply for any object that is not restricted. The second and third pages of the
Command Permission Categories screen allow you to restrict the user from any
access to specified objects. If you want to limit a user’s permissions beyond those
on page one, enter the objects in this list. For example, if you want a user to be
able to add and change stations, but not VDNs, you can enter
y in the Administer
Stations field and the Additional Restrictions field. Then on page 2 or 3, enter vdn
as a restricted object.
Instructions
In our example, we set the permissions necessary to allow the user to administer
daylight savings time rules.
To change command permissions:
1. Type
change permissions sup3ru and press RETURN.
The Command Permission Categories
screen appears.
2. Type
y in the Display Admin and Maint Data field.
3. Type
y in the Administer Features field.
4. Press
ENTER to save your work.
COMMAND PERMISSION CATEGORIES
Login Name: sup3ru
COMMON COMMANDS
Display Admin. and Maint. Data? y
System Measurements? y
ADMINISTRATION COMMANDS
Administer Stations? y Administer Features? y
Administer Trunks? y Administer Permissions? y
Additional Restrictions? n
MAINTENANCE COMMANDS
Maintain Stations? n Maintain Switch Circuit Packs? n
Maintain Trunks? n Maintain Process Circuit Packs? n
Maintain Systems? n Maintain Enhanced DS1? n