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Lucent Technologies DEFINITY Enterprise Communications Server Release 8.2 Instructions Manual
Lucent Technologies DEFINITY Enterprise Communications Server Release 8.2 Instructions Manual
Here you can view all the pages of manual Lucent Technologies DEFINITY Enterprise Communications Server Release 8.2 Instructions Manual. The Lucent Technologies manuals for Communications System are available online for free. You can easily download all the documents as PDF.
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555-233-506 Comcode 108678798 Issue 1.1 June 2000 DEFINITY® Enterprise Communication Server Release 8.2 Administrator’s Guide Volumes 1, 2, and 3
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Copyright Ó 2000, Lucent Technologies All Rights Reserved Printed in U.S.A. Notice Every effort was made to ensure that the information in this book was complete and accurate at the time of printing. However, information is subject to change. Your Responsibility for Your System’s Security Toll fraud is the unauthorized use of your telecommunications system by an unauthorized party, for example, persons other than your com- pany’s employees, agents, subcontractors, or persons working on your...
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DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Contents iii Contents Contents iii About this document xv nOverviewxv nPurposexvi nAudiencexvi nReason for reissuexvi nHow to use this documentxvi nOrganizationxvi nTask-related informationxviii nFeature-related informationxix nConventions used in this documentxx nTrademarks and service marksxxi nHow to get this book on the webxxii nHow to order more copiesxxiii nHow to get helpxxiii nTell us what you thinkxxiv 1 System...
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DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Contents iv nChanging feature parameters38 nAdministering treatment for denied calls39 nSetting up Music-on-Hold40 nProviding service for multiple tenants41 nReceiving notification in an emergency43 nNotifying a digital pager of an emergency46 nOther useful settings48 3 Managing phones 49 nAdding new phones49 nUsing templates to add phones53 nUsing an alias54 nCustomizing your phone56 nUpgrading phones57 nSwapping...
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DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Contents v 6 Managing displays 121 nDisplaying caller information121 nDisplaying ANI calling party information122 nDisplaying ICLID Information123 nChanging the display language124 nSetting up directory buttons127 7 Handling incoming calls 129 nSetting up basic call coverage129 nSetting up advanced call coverage133 nSetting up call forwarding140 nSetting up night service145 nAdding call pickup158 nManaging hunt groups164...
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DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Contents vi 10 Setting up telecommuting 297 nConfiguring DEFINITY ECS for telecommuting297 nSetting up Personal Station Access300 nCreating a station security code302 nAssigning coverage options303 nSetting up call forwarding305 nAssigning an extender password307 nInstalling home equipment308 nSetting up remote access310 nTraining users313 11 Enhancing system security 317 nBasic security318 nPreventing toll fraud319...
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DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Contents vii nAdding trunks to a trunk group368 nRemoving trunks from a trunk group371 nRemoving trunk groups372 nInserting and absorbing digits373 nAdministering answer detection375 nAdministering trunks for listed directory numbers376 13 Managing announcements 379 nUnderstanding announcements379 nAdding announcement data modules379 nAdding announcement extensions381 nRecording announcements382 nSaving announcements383...
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DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Contents viii nPC Interface431 nWideband Switching435 nCallVisor Adjunct-Switch Application Interface448 nSetting up CallVisor ASAI450 16 Collecting billing information 453 nCollecting information about calls453 nRecording calls between users on the same switch456 nTracking calls by account code458 nForcing users to enter account codes459 nReceiving call-charge information460 nViewing call charge information463 17 Screen...
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DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Contents ix nCrisis Alert System Parameters569 nData modules572 nDate and Time602 nDaylight Savings Rules605 nDial Plan Record607 nDigit Absorption611 nDS1 Circuit Pack 613 nExtended Pickup Group631 nExtensions Administered to have an MCT-Control Button632 nFeature Access Code633 nFeature-Related System Parameters646 nGroup Paging Using Speakerphone695 nHospitality696 nHunt Group708 nIntercom Group732 nInter-Exchange...
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DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Contents x nPickup Group864 nPRI Endpoint865 nRemote Access870 nRemote Call Coverage Table875 nRHNPA Table876 nRoute Pattern877 nSecond Digit Table886 nSecurity-Related System Parameters887 nSite Data894 nStation894 nSystem Parameters Call Coverage / Call Forwarding923 nSystem Parameters Country-Options930 nSystem Parameters Customer-Options940 nSystem Parameters OCM Call Classification960 nTelecommuting Access 963...