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Lucent Technologies DEFINITY Enterprise Communications Server Release 8.2 Instructions Manual
Lucent Technologies DEFINITY Enterprise Communications Server Release 8.2 Instructions Manual
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DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 System basics 7 Establishing daylight savings rules 1 More information There are 2 types of users — superuser and non-superuser. nA superuser provides access to the add, change, display, list, and remove commands for all customer logins and passwords. The superuser can administer any mix of superuser/nonsuperuser logins. The superuser can administer between 10 and 19 logins depending on your system. The DEFINITY One system allows up to 14 simultaneous connections (logins) (DEFINITY can have 5 connections, AUDIX can have 4 connections, and the rest of the connections are reserved for shell commands.) Logins must be 3 to 6 alphabetic/numeric characters, or a combination of both. NOTE: If several users are logging in and out at the same time, a user may see the message: Transient command conflict detected; please try later . After the “users” have completed logging in or out, the terminal is available for use. nA nonsuperuser may change their password with permission set by the superuser. However, once a password has been changed, the nonsuperuser must wait 24 hours before changing the password again. Establishing daylight savings rules DEFINITY ECS allows you to set the daylight savings time rules so features, such as time-of-day routing and call detail recording (CDR), adjust automatically to daylight savings time. The correct date and time assure that CDR records are correct. You can set daylight savings time rules to transition to and from daylight savings time outside of normal business hours, so the number of affected CDR records is small. You can set up 15 customized daylight savings time rules. This allows administrators with switches in several different time zones to set up a rule for each. A daylight savings time rule specifies the exact time when you want to transition to and from daylight savings time. It also specifies the increment at which to transition (for example, 1 hour).
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 System basics 8 Establishing daylight savings rules 1 Instructions Establishing daylight savings rules In our example, we set daylight savings time rules for the Central and Eastern time zones. To modify a daylight savings rule: 1. Type change daylight-savings-rules and press RETURN. The Daylight Savings Rules screen appears. 2. Complete the Start fields for rule 1. a. Type Sunday in the Change Day field. b. Type April in the Month field. c. Type 1 in the Date field. d. Type 3:00 in the Time field. e. Type 1:00 in the Increment field. This information specifies the day, month, date, and time and increment at which you want the system clock to transition to daylight saving time. NOTE: You cannot delete a daylight savings rule if it is in use on either the Locations or Date and Time screens. However, you can change any rule except rule 0 (zero). DAYLIGHT SAVINGS RULES Rule Change Day Month___Date Time____Increment 0: No Daylight Savings 1: Start: first Sunday ___ on or after April___ 1 at _3:00 01:00Stop: first Sunday___ on or after October_ 25 at _3:002: Start: first Sunday___ on or after April___ 1 at _4:00 01:00Stop: first Sunday___ on or after October_ 25 at _4:003: Start: first _________ on or after ________ __ at __:__ Stop: first _________ on or after ________ __ at __:__ 4: Start: first _________ on or after ________ __ at __:__ Stop: first _________ on or after ________ __ at __:__ 5: Start: first _________ on or after ________ __ at __:__ Stop: first _________ on or after ________ __ at __:__ 6: Start: first _________ on or after ________ __ at __:__ Stop: first _________ on or after ________ __ at __:__ 7: Start: first _________ on or after ________ __ at __:__ Stop: first _________ on or after ________ __ at __:__
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 System basics 9 Establishing daylight savings rules 1 3. Complete the Stop fields for rule 1. a. Type Sunday in the Change Day field. b. Type October in the Month field. c. Type 25 in the Date field. d. Type 3:00 in the Time field. This information specifies the day, month, date, and time you want the system clock to transition back to standard time. 4. Complete the Start fields for rule 2. a. Type Sunday in the Change Day field. b. Type April in the Month field. c. Type 1 in the Date field. d. Type 4:00 in the Time field. e. Type 1:00 in the Increment field. 5. Complete the Stop fields for rule 3. a. Type Sunday in the Change Day field. b. Type October in the Month field. c. Type 25 in the Date field. d. Type 4:00 in the Time field. 6. Press ENTER to save your changes. Displaying daylight savings time rules To display daylight savings time rules: 1. Type display daylight-savings-rules and press RETURN. The Daylight Savings Rule screen appears. Verify the information you entered is correct.
DEFINITY ECS Release 8.2
Administrator’s Guide 555-233-506 Issue 1.1
June 2000
System basics
10 Setting the system date and time
1
Setting the system date and time
Update the date and time for events such as a leap year, the change to or from
daylight savings time, or a system restart after a power failure. The correct date
and time assure that CDR records are correct. CDR does not work until the date
and time have been entered.
NOTE:
Changing the date and time may modify CDR data by 9 hours and 59
minutes. Therefore, you should change the date and time after normal
business hours. After you change the date and time, review the time settings
for any adjunct (other than AUDIX) linked to your system that uses the
system time.
Before you start
Before you can set the date and time, you need to know whether it is currently
daylight savings or standard time and know which daylight savings rule number
you want to use. Daylight savings rule numbers are located on the Daylight
Savings Rule screen.
Instructions
Setting the system date and time
In our example, we set the date and time to Tuesday, November 3 at 8:30 p.m.
standard time.
To set the system date and time:
1. Type
set time and press RETURN.
The Date and Time
screen appears.
DATE AND TIME
DATE
Day of the Week: Tuesday
Month: NovemberDay of the Month: 3 Year: 1998
TIME
Hour: 20 Minute: 30Second: XX Type: standardDaylight Savings Rule: 1
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 System basics 11 Setting the system date and time 1 2. Complete the Date fields. a. Type Monday in the Day of the Week field. b. Type November in the Month field. c. Type 3 in the Day of the Month field. d. Type 1998 in the Year field. 3. Complete the Time fields. Use the 24-hour clock to set the hour, so if the current time is 2:00 p.m., you enter 14:00. You cannot update Second — it automatically resets to 0 when you save your changes. a. Type 20 in the Hour field. b. Type 30 in the Minute field (8:30 p.m.). c. Type standard in the Type field. d. Type 1 in the Daylight Savings Rule field. 4. Press ENTER to save your changes. NOTE: When you change the date or time, some display phones may not automatically refresh the display. If this occurs, have each user press the date/time button on their phone to update the display. Displaying the system date and time To display the system date and time: 1. Type display time and press RETURN. The Date and Time screen appears. Verify the information you entered is correct. Related topics Refer to ‘‘ Establishing daylight savings rules’’ for more information about setting system time.
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 System basics 12 Using the bulletin board 1 Using the bulletin board DEFINITY ECS allows you to post information to the bulletin board. You can also display and print messages from other switch administrators and Lucent Technologies personnel, using the bulletin board. Anyone with the appropriate permissions can use the bulletin board for messages. Only one user can post or change a message at a time. Whenever you log in, the system alerts you if you have any messages on the bulletin board and the date of the latest message. Also, if Lucent Technologies personnel post high-priority messages while you are logged in, you receive notification the next time you enter a command. This notification disappears after you enter another command and reoccurs at login until deleted by Lucent personnel. You maintain the bulletin board by deleting messages you have already read. You cannot delete high-priority messages. If the bulletin board is at 80% or more capacity, a message appears at login indicating how much of its capacity is currently used (for example, 84%). If the bulletin board reaches maximum capacity, new messages overwrite the oldest messages. NOTE: The bulletin board does not lose information during a system reset at level 1 or level 2. If you save translations, the information can be restored if a system reset occurs at levels 3, 4, or 5.
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 System basics 13 Using the bulletin board 1 Instructions Displaying messages To display the bulletin board: 1. Type display bulletin-board and press RETURN. The Bulletin Board screen appears. Posting a message In our example, we post a message to the bulletin board about a problem with a new trunk group, and a Lucent representative replies to our message. To post a message to the bulletin board: 1. Type change bulletin-board and press RETURN. The Bulletin Board screen appears. There are three pages of message space within the bulletin board. The first page has 19 lines, but you can only enter text on lines 11-19. The first 10 lines on page 1 are for high-priority messages from Lucent Technologies personnel and are noted with an asterisk (*). The second and third pages each have 20 lines, and you can enter text on any line. The system automatically enters the date the message was posted or last changed to the right of each message line. 2. Type your message. You can enter up to 40 characters of text per line. You also can enter one blank line. If you enter more than one blank line, the system consolidates them and displays only one. The system also deletes any blank line if it is line one of any page. You cannot indent text on the bulletin board. The TA B key moves the cursor to the next line. 3. Press ENTER to save your changes. Message (* indicates high-priority) Date *Lucent is in the process of 03/02/98 *investigating your trunk lockup problem. 03/02/98 *The Bulletin Board will be updated as 03/02/98 *we find information. 03/02/98 * * * * * * We recently added a new trunk group (14) 03/02/98 and have had many of the members getting 03/02/98 locked up. 03/02/98
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 System basics 14 Saving translations 1 Deleting messages To delete a message from the bulletin board: 1. Type change bulletin-board and press RETURN. The Bulletin Board screen appears. 2. Enter a space as the first character on each line of the message you want to delete and press RETURN. 3. Press ENTER to save your changes. Saving translations NOTE: An alternate method of saving (backing up) and restoring translations is available for DEFINITY One systems. See ‘‘ Backup via the Web interface (DEFINITY One only)’’ on page 17. DEFINITY ECS retains all translation data in memory while the system is operating. If the switch goes down, you lose all translation data. You must save in-memory translation data to the memory card (flash ROM), disk, or tape. Saving translation data to memory card or tape is the same as backing up your system. NOTE: Save translations on a daily basis. You may want to save translations after business hours to prevent dial tone delays or during slow business hours if your business is open 24 hours. The save translation command writes two time-stamped identical copies of the translation data to the selected memory card, disk, or tape. The save writes one complete copy first, then writes the second copy in a different area of the device — both with the same time-stamp. Failure during a save, including a system crash, usually affects only one copy. The affected copy is marked “bad” and should not be used for backup. You can set save translation to be completed automatically as part of regularly scheduled maintenance or manually, as needed. For more information about saving translations automatically, refer to the maintenance book for your system. Tip: To determine if your system saves translations automatically, type display system-parameters maintenance to see if you have scheduled maintenance.
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 System basics 15 Saving translations 1 Translation copy protection assigns a number to a specific phone system and to the flash card or set of flash cards that belong to that system. On a G3csi or G3si, this number is the same on both the translation storage device (flash card) and the Flash PROM (Programmable Read Only Memory) of the processor circuit pack. In a duplicated system, the Flash PROM of each processor circuit pack has a translation ID and both ID’s are stored on the memory card. An attempt to initialize (boot) the system with translations that do not contain the same identification number as stored in the processor circuit pack raises a major alarm and disables access to the save translations command for all non-Lucent logins. You also receive a warning message on the copyright screen notifying you of the mismatch. Contact your Lucent representative to correct this mismatch and reset the save translations command. You must correct the mismatch before the end of the specified grace period, otherwise you cannot access system management commands (such as: add, change, remove, and duplicate) that modify translation data. Lucent specifies the grace period during a system installation or following an upgrade. Before you start If you are saving translations to a memory card or tape, you must verify the memory card or tape is in place and clear any active alarms from the alarms panel. If your switch is a G3csi or G3si, verify the memory card translation ID matches the translation ID of your switch’s Flash PROM. Instructions In our example, we save translations to the tapes on both processor A and B. To save translations manually: 1. Type save translation both tape and press RETURN. The save process can take up to 10 minutes. You cannot administer your system while the save is in process. The Save Translation screen appears. 2. If there is an error message in the Command Completion Status field and an error code in the Error Code field, clear the error and repeat the save process. SAVE TRANSLATION Processor Command Completion Status Error Code SPE_A Success 0 SPE_B Success 0
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 System basics 16 Saving translations 1 More information When mass storage system (MSS) devices on both processors in a duplex system are specified, translation data is saved from the active processor to the active and standby MSS devices at the same time. If the save to one device fails or one device is out of service, the other save continues. You receive the status of each save separately. NOTE: If you have a duplex system and you save translation data to both MSS devices one at a time, translation data inconsistencies between the two devices can occur. Fixing problems NOTE: You cannot see whether the translation ID on the flash card corresponds to the number on the Processor circuit packs. However, if the numbers do not match, the system issues an error message when you attempt a save translation operation. When failures occur, the system responds with the following error codes. For more information about error messages and how to correct them, refer to the maintenance book for your system. Related topics Refer to your maintenance book for information about backing up or restoring your system. Refer to ‘‘ Saving announcements’’ on page 383 for information about backing up announcements for your system. Refer to ‘‘ Restoring announcements’’ on page 385 for information about restoring announcements to your system. Problem Possible causes Solution 1 Save translation cannot write to the active drive.Repeat the save translation process for the active drive. 2 Save translation cannot write to the standby drive.Repeat the save translation process for the standby drive.