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Lucent Technologies DEFINITY Enterprise Communications Server Release 8.2 Instructions Manual
Lucent Technologies DEFINITY Enterprise Communications Server Release 8.2 Instructions Manual
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DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Managing trunks 367 Setting up digital trunks 12 Enhanced DS1 administration Normally, you can’t change the DS1 Circuit Pack screen unless you remove all related trunks from their trunk group. However, if the DS1 MSP field on the System-Parameters Customer-Options screen is y and you are assigned the associated login permissions, you can change some of the fields on the DS1 Circuit Pack screen without removing the related trunks from their trunk group. The following enhanced DS1 administration login permissions must be assigned on the Command Permission Categories screen: nThe Maintain Enhanced DS1 field must be y. nThe Maintain Trunks field must be y. nThe Maintain Switch Circuit Packs field must be y. If you busy out the DS1 circuit pack, you can change the following fields: CRC, Connect, Country Protocol, Framing Mode, Interface, Interconnect, Line Coding, and Protocol Version. After changing these fields, you may also have to change and resubmit associated screens. Matching field settings on different screens For enhanced DS1 administration, some field values on the DS1 Circuit Pack screen must be consistent with those on other screens as shown in the table below. If you change field values on the DS1 screen, you must change the related fields on the other screens and resubmit them. Refer to DEFINITY ECS Administration for Network Connectivity for information on the Signaling Group screen. DS1 Circuit Pack field Affected screens Line Coding Route Pattern Access Endpoint PRI Endpoint Signaling Group Trunk Group Connect Signaling Group Protocol Version Signaling Group Interface Signaling Group Interconnect Trunk Group Country Protocol Signaling Group Trunk Group
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Managing trunks 368 Adding trunks to a trunk group 12 Specific combinations of settings for some of these fields are shown below. ITC, Bit Rate, and Line Coding. The ITC (Information Transfer Capability) field appears on the Route Pattern screen, Trunk Group screen, and Access Endpoint screen. The Line Coding and the Bit Rate fields appear on the DS1 Circuit Pack screen. The settings for these fields on all the screens must be coordinated as shown in the following tables. Interconnect and corresponding Group Type entries. The Interconnect field appears on the DS1 Circuit Pack screen. The Group Type field appears on the Trunk Group screen. Set these fields as shown in the following table. Related topics Refer to ‘‘ DS1 Circuit Pack’’ on page 613 for information on administering DS1 service. Refer to ‘‘ DS1 Trunk Service’’ on page 1328 for detailed information on DS1 service. Adding trunks to a trunk group Use this procedure to add new trunks or to change the assignment of existing trunks. To change the assignment of existing trunks, remove them from their current trunk group and add them to the new group. Before you start You must add a trunk group before you can assign and administer individual trunks. To add a new trunk group, refer to the instructions in this chapter for the type of group you want to add. ITC field Bit Rate Line Coding field restricted 1.544 Mbps ami-zcs 2.048 Mbps ami-basic unrestricted 1.544 Mbps b8zs 2.048 Mbps hdb3 Interconnect field Group Type field co co, did, diod, fx, or wats pbx access, aplt, isdn-pri, tandem, or tie
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Managing trunks 369 Adding trunks to a trunk group 12 Instructions As an example, let’s assign 5 trunks to a new tie trunk group, trunk group 5. We’ll use ports on several circuit packs for members of this group. To assign trunks to trunk group 5: 1. Type change trunk-group 5 and press RETURN. The Trunk Group screen appears. 2. Move to the Group Member Assignments page. Some of the fields on this screen won’t appear for every trunk group. 3. In the Port field in row 1, type 1B1501. This field assigns the first member of the trunk group to a port on a circuit pack. 4. In the Name field in row 1, type 5211. This is the extension assigned to this trunk. In general, type the circuit ID or telephone number for each trunk in this field. The information is helpful for tracking your system or troubleshooting problems. Update these fields whenever the information changes. TRUNK GROUP Administered Members(min/max): xxx/yyy Total Administered Members: xxx GROUP MEMBER ASSIGNMENTS Port Code Sfx Name Night Mode Type Ans Delay 1: 1B1501_ TN464 F 5211_______ _____ e&m_____ t1-comp ____ 2: 1B1502_ TN464 F 5212_______ _____ e&m_____ t1-comp ____ 3: 1B1601_ TN464 F 5213_______ _____ e&m_____ t1-comp ____ 4: 1B1602_ TN464 F 5214_______ _____ e&m_____ t1-comp ____ 5: 1B1701_ TN464 F 5215_______ _____ e&m_____ t1-comp ____ 6: _______ ___________ _____ ________ _______ ____ 7: _______ ___________ _____ ________ _______ ____ 8: _______ ___________ _____ ________ _______ ____ 9: _______ ___________ _____ ________ _______ ____ 10: _______ ___________ _____ ________ _______ ____ 11: _______ ___________ _____ ________ _______ ____ 12: _______ ___________ _____ ________ _______ ____ 13: _______ ___________ _____ ________ _______ ____ 14: _______ ___________ _____ ________ _______ ____ 15: _______ ___________ _____ ________ _______ ____
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Managing trunks 370 Adding trunks to a trunk group 12 5. In the Mode field, type e&m. !CAUTION: An entry in this field is only required for some circuit packs. Dip switch settings on the circuit pack control the signalling mode used on the trunk group, so the entry in the Mode field must correspond to the actual setting on the circuit pack. 6. In the Type field, type t1-comp. An entry in this field is only required for some circuit packs. 7.Repeat steps 3–6, as appropriate, for the remaining trunks. Notice that you can assign trunks in the same trunk group to ports on different circuit packs. 8. Press ENTER to save your changes.
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Managing trunks 371 Removing trunks from a trunk group 12 Removing trunks from a trunk group Use this procedure to remove vacant trunk ports or to change the assignment of existing trunks. To change the assignment of existing trunks, remove them from their current trunk group and add them to the new group. Instructions Let’s remove trunks 5214 and 5215 from trunk group 5. To remove trunks from trunk group 5: 1. Type change trunk-group 5 and press RETURN. The Trunk Group screen appears. 2. Move to the Group Member Assignments page. Some of the fields on this screen won’t appear for every trunk group. 3. Move the cursor to the Port 4 field and clear its entry. 4. Move the cursor to the Port 5 field and clear its entry. 5. Press ENTER to save your changes. The switch will automatically clear the other fields associated with these 2 trunks. TRUNK GROUP Administered Members(min/max): 3/5 Total Administered Members: 5 GROUP MEMBER ASSIGNMENTS Port Code Sfx Name Night Mode Type Ans Delay 1: 1B1501_ TN464 F 5211_______ _____ e&m_____ t1-comp ____ 2: 1B1502_ TN464 F 5212_______ _____ e&m_____ t1-comp ____ 3: 1B1601_ TN464 F 5213_______ _____ e&m_____ t1-comp ____ 4: 1B1602_ TN464 F 5214_______ _____ e&m_____ t1-comp ____ 5: 1B1701_ TN464 F 5215_______ _____ e&m_____ t1-comp ____ 6: _______ ___________ _____ ________ _______ ____ 7: _______ ___________ _____ ________ _______ ____ 8: _______ ___________ _____ ________ _______ ____ 9: _______ ___________ _____ ________ _______ ____ 10: _______ ___________ _____ ________ _______ ____ 11: _______ ___________ _____ ________ _______ ____ 12: _______ ___________ _____ ________ _______ ____ 13: _______ ___________ _____ ________ _______ ____ 14: _______ ___________ _____ ________ _______ ____ 15: _______ ___________ _____ ________ _______ ____
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Managing trunks 372 Removing trunk groups 12 Removing trunk groups There’s more to removing a trunk group than just executing the remove trunk-group command. If you’re using ARS, you must remove an outgoing or two-way trunk group from any route patterns that use it. If you’ve administered Trunk-Group Night Service buttons for the trunk group on any phones, those buttons must be removed or assigned to another trunk group. Instructions As an example, let’s remove trunk group 5. This two-way group is used in ARS route pattern 2. In addition, a Trunk-Group Night Service button on extension 8410 points to this group. To remove trunk group 5: 1. In the Route Pattern screen for route pattern 2, clear the entries for trunk group 5. If you’re replacing trunk group 5 with another trunk group, just type the information for the new trunk group over the old entries. Remember to press ENTER to save your changes. 2. In the Station screen for extension 8410, clear the entry in the Button Assignments field for the Trunk-Group Night Service button. Remember to press ENTER to save your changes. 3. In the Trunk Group screen for trunk group 5, remove all member trunks from the group. Refer to ‘‘ Removing trunks from a trunk group’’ on page 371 for instructions. 4. Type remove trunk-group 5 and press ENTER. The Trunk Group screen appears. 5. Press ENTER to remove the trunk group.
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Managing trunks 373 Inserting and absorbing digits 12 Inserting and absorbing digits Use this procedure to modify the incoming digit string on DID and tie trunks by inserting (adding) or absorbing (deleting) digits. You’ll need to do this if the number of digits you receive doesn’t match your dial plan. Instructions As an example, let’s say you have a DID trunk group. It’s group number is 5. Your service provider can only send 4 digits, but your dial plan defines 5-digit extensions beginning with 6: 1. Type change trunk-group 5 and press ENTER. The Trunk Group screen appears. 2. In the Digit Treatment field, type insertion. This field tells the switch to add digits to the incoming digit string. These digits are always added at the beginning of the string. 3. In the Digits field, type 6. For insertion, this field defines the specific digits to insert. The switch will add a “6” to the front of the digit strings delivered with incoming calls. For example, if the central office delivers the string “4444,” DEFINITY ECS will change it to “64444,” an extension that fits your dial plan. TRUNK GROUP Group Number: 5 Group Type: did CDR Reports: y Group Name: Incoming calls COR: 85 TN: 1 TAC: 105 Country: 1 Auth Code? n TRUNK PARAMETERS Trunk Type: wink-start Incoming Rotary Timeout(sec): 5 Incoming Dial Type: tone Trunk Termination: rc Disconnect Timing(msec): 500 Digit Treatment: insertion Digits: 6 Expected Digits: 4 Sig Bit Inversion: none Extended Loop Range? n Trunk Gain: high Drop Treatment: silence Disconnect Supervision - In? y
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Managing trunks 374 Inserting and absorbing digits 12 4. In the Expected Digits field, type 4. This field tells the switch how many digits the central office sends. NOTE: The Expected digits field doesn’t appear on the screen for tie trunk groups. 5. Press ENTER to save your changes. If your service provider sends 7 digits but you only need 5, you need to absorb the first 2 digits in the digit string. To absorb digits: 1. Type change trunk-group 5 and press ENTER. The Trunk Group screen appears. 2. In the Digit Treatment field, type absorption. This field tells the switch to remove digits from the incoming digit string. These digits are always removed from the beginning of the string. 3. In the Digits field, type 2. For absorption, this field defines how many digits will be absorbed. The switch will remove the first 2 digits from the digit strings delivered with incoming calls. For example, if the central office delivers the string “556-4444,” DEFINITY ECS will change it to “64444,” an extension that fits your dial plan. 4. In the Expected Digits field, type 7. This field tells the switch how many digits the central office sends. NOTE: The Expected digits field doesn’t appear on the screen for tie trunk groups. 5. Press ENTER to save your changes. Related topics Refer to ‘‘ Adding a DID trunk group’’ on page 355 for instructions on administering a DID trunk group. Refer to ‘‘ Adding a Tie or Access trunk group’’ on page 361 for instructions on administering a tie trunk group.
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Managing trunks 375 Administering answer detection 12 Administering answer detection Use this procedure to administer an outgoing or two-way trunk group for network answer supervision or answer supervision by timeout. If your network supplies answer supervision to a trunk group, you can administer DEFINITY ECS to recognize and respond to that signal. If your network does not supply answer supervision, you can set a timer for all calls on that group. When the timer expires, the switch assumes the call has been answered and call detail recording starts (if you’re using CDR). For information about answer detection by call classification, contact your Lucent representative or refer to ‘‘ Answer detection’’ on page 1152 for an introduction. Before you start Determine whether the trunk group receives answer supervision from your service provider or private network. For example, most loop-start CO, FX, and WATS trunks do not provide answer supervision. Instructions As an example, we’ll administer trunk group 5 for both types of answer detection. To administer trunk group 5 for answer supervision from the network: 1. In the Trunk Group screen for group 5, type y in the Receive Answer Supervision field. 2. Press ENTER to save your change. Now let’s administer answer supervision by timeout. We’ll set the timer to 15 seconds. To administer trunk group 5 for answer supervision by timeout: 1. In the Trunk Group screen for group 5, type 15 in the Answer Supervision Timeout field. 2. Press ENTER to save your change. Related topics Refer to ‘‘ Answer detection’’ on page 1152 for detailed information about this feature.
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Managing trunks 376 Administering trunks for listed directory numbers 12 Administering trunks for listed directory numbers Listed directory numbers (LDN) are the phone numbers given for an organization in public telephone directories. You can administer DEFINITY ECS so that calls to different listed directory numbers go to the same attendant group. How you administer your system for LDN calls depends on whether the calls are coming in over DID and tie trunks or over CO and FX trunks. Instructions As an example, let’s say that one attendant group answers calls for 3 different businesses, each with its own listed directory number: nCompany A — 855-2020 nCompany B — 855-1000 nCompany C — 855-1111 DID trunks and some tie trunks transmit part or all of the dialed digit string to the switch. If you want these calls to different numbers to go to one attendant group, you must identify those numbers for the switch on the Listed Directory Numbers screen. Let’s take the 3 businesses listed above as an example. Let’s assume your switch receives 4 digits from the central office on a DID trunk group and that you’re not using Tenant Partitioning. To make these calls to different listed directory numbers terminate to your attendant group: 1. Type change listed-directory-numbers and press ENTER. The Listed Directory Numbers screen appears. Page 1 of 2 LISTED DIRECTORY NUMBERS Night Destination: Ext Name TN 1: 2020 Company A 1 2: 1000 Company B 1 3: 1111 Company C 1 4: 1 5: 1 6: 1 7: 1 8: 1 9: 1 10: 1