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Lucent Technologies DEFINITY Enterprise Communications Server Release 8.2 Instructions Manual

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    							DEFINITY ECS Release 8.2
    Administrator’s Guide  555-233-506  Issue 1.1
    June 2000
    Managing trunks 
    367 Setting up digital trunks 
    12
    Enhanced DS1 administration
    Normally, you can’t change the DS1 Circuit Pack screen unless you remove all 
    related trunks from their trunk group. However, if the DS1 MSP field on the 
    System-Parameters Customer-Options screen is 
    y and you are assigned the 
    associated login permissions, you can change some of the fields on the DS1 
    Circuit Pack screen without removing the related trunks from their trunk group. 
    The following enhanced DS1 administration login permissions must be assigned 
    on the Command Permission Categories screen:
    nThe Maintain Enhanced DS1 field must be y.
    nThe Maintain Trunks field must be y.
    nThe Maintain Switch Circuit Packs field must be y.
    If you busy out the DS1 circuit pack, you can change the following fields: CRC, 
    Connect, Country Protocol, Framing Mode, Interface, Interconnect, Line Coding, 
    and Protocol Version. After changing these fields, you may also have to change 
    and resubmit associated screens.
    Matching field settings on different screens
    For enhanced DS1 administration, some field values on the DS1 Circuit Pack 
    screen must be consistent with those on other screens as shown in the table below. 
    If you change field values on the DS1 screen, you must change the related fields 
    on the other screens and resubmit them.
    Refer to DEFINITY ECS Administration for Network Connectivity for information 
    on the Signaling Group screen.
    DS1 Circuit Pack field Affected screens
    Line Coding Route Pattern
    Access Endpoint
    PRI Endpoint
    Signaling Group
    Trunk Group
    Connect Signaling Group
    Protocol Version  Signaling Group
    Interface Signaling Group
    Interconnect Trunk Group
    Country Protocol Signaling Group
    Trunk Group 
    						
    							DEFINITY ECS Release 8.2
    Administrator’s Guide  555-233-506  Issue 1.1
    June 2000
    Managing trunks 
    368 Adding trunks to a trunk group 
    12
    Specific combinations of settings for some of these fields are shown below.
    ITC, Bit Rate, and Line Coding. The ITC (Information Transfer Capability) field 
    appears on the Route Pattern screen, Trunk Group screen, and Access Endpoint 
    screen. The Line Coding and the Bit Rate fields appear on the DS1 Circuit Pack 
    screen. The settings for these fields on all the screens must be coordinated as 
    shown in the following tables.
    Interconnect and corresponding Group Type entries. The Interconnect field 
    appears on the DS1 Circuit Pack screen. The Group Type field appears on the 
    Trunk Group screen. Set these fields as shown in the following table. 
    Related topics
    Refer to ‘‘
    DS1 Circuit Pack’’ on page 613 for information on administering DS1 
    service.
    Refer to ‘‘
    DS1 Trunk Service’’ on page 1328 for detailed information on DS1 
    service.
    Adding trunks to a trunk group
    Use this procedure to add new trunks or to change the assignment of existing 
    trunks. To change the assignment of existing trunks, remove them from their 
    current trunk group and add them to the new group.
    Before you start
    You must add a trunk group before you can assign and administer individual 
    trunks. To add a new trunk group, refer to the instructions in this chapter for the 
    type of group you want to add.
    ITC field Bit Rate Line Coding field
    restricted 1.544 Mbps ami-zcs
    2.048 Mbps ami-basic
    unrestricted 1.544 Mbps b8zs
    2.048 Mbps hdb3
    Interconnect field Group Type field 
    co co, did, diod, fx, or wats
    pbx access, aplt, isdn-pri, tandem, or tie 
    						
    							DEFINITY ECS Release 8.2
    Administrator’s Guide  555-233-506  Issue 1.1
    June 2000
    Managing trunks 
    369 Adding trunks to a trunk group 
    12
    Instructions
    As an example, let’s assign 5 trunks to a new tie trunk group, trunk group 5. We’ll 
    use ports on several circuit packs for members of this group.
    To assign trunks to trunk group 5:
    1. Type 
    change trunk-group 5 and press RETURN.
    The Trunk Group
     screen appears.
    2. Move to the Group Member Assignments page.
    Some of the fields on this screen won’t appear for every trunk group.
    3. In the Port field in row 1, type 
    1B1501.
    This field assigns the first member of the trunk group to a port on a circuit 
    pack.
    4. In the Name field in row 1, type 
    5211.
    This is the extension assigned to this trunk. In general, type the circuit ID 
    or telephone number for each trunk in this field. The information is helpful 
    for tracking your system or troubleshooting problems. Update these fields 
    whenever the information changes.
                                     TRUNK GROUP 
                                            Administered Members(min/max): xxx/yyy
                                               Total Administered Members: xxx
    GROUP MEMBER ASSIGNMENTS
           Port     Code Sfx Name Night Mode Type Ans Delay
        1: 1B1501_ TN464 F 5211_______  _____ e&m_____ t1-comp ____
        2: 1B1502_ TN464 F 5212_______  _____ e&m_____ t1-comp ____
    3: 1B1601_ TN464 F 5213_______  _____ e&m_____ t1-comp ____
    4: 1B1602_ TN464 F 5214_______  _____ e&m_____ t1-comp ____
    5: 1B1701_ TN464 F 5215_______  _____ e&m_____ t1-comp ____
        6: _______   ___________  _____ ________ _______ ____
        7: _______   ___________  _____ ________ _______ ____
        8: _______  ___________  _____ ________ _______ ____
        9: _______  ___________  _____ ________ _______ ____
       10: _______   ___________  _____ ________ _______ ____
       11: _______   ___________  _____ ________ _______ ____
       12: _______   ___________  _____ ________ _______ ____
       13: _______   ___________  _____ ________ _______ ____
       14: _______   ___________  _____ ________ _______ ____
       15: _______   ___________  _____ ________ _______ ____ 
    						
    							DEFINITY ECS Release 8.2
    Administrator’s Guide  555-233-506  Issue 1.1
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    Managing trunks 
    370 Adding trunks to a trunk group 
    12
    5. In the Mode field, type e&m.
    !CAUTION:
    An entry in this field is only required for some circuit packs. Dip 
    switch settings on the circuit pack control the signalling mode used on 
    the trunk group, so the entry in the Mode field must correspond to the 
    actual setting on the circuit pack.
    6. In the Type field, type 
    t1-comp.
    An entry in this field is only required for some circuit packs.
    7.Repeat steps 3–6, as appropriate, for the remaining trunks.
    Notice that you can assign trunks in the same trunk group to ports on 
    different circuit packs.
    8. Press 
    ENTER to save your changes. 
    						
    							DEFINITY ECS Release 8.2
    Administrator’s Guide  555-233-506  Issue 1.1
    June 2000
    Managing trunks 
    371 Removing trunks from a trunk group 
    12
    Removing trunks from a trunk group
    Use this procedure to remove vacant trunk ports or to change the assignment of 
    existing trunks. To change the assignment of existing trunks, remove them from 
    their current trunk group and add them to the new group.
    Instructions
    Let’s remove trunks 5214 and 5215 from trunk group 5.
    To remove trunks from trunk group 5:
    1. Type 
    change trunk-group 5 and press RETURN.
    The Trunk Group
     screen appears.
    2. Move to the Group Member Assignments page.
    Some of the fields on this screen won’t appear for every trunk group.
    3. Move the cursor to the Port 4 field and clear its entry.
    4. Move the cursor to the Port 5 field and clear its entry.
    5. Press 
    ENTER to save your changes.
    The switch will automatically clear the other fields associated with these 2 
    trunks.
                                     TRUNK GROUP 
                                            Administered Members(min/max):  3/5
                                               Total Administered Members:  5
    GROUP MEMBER ASSIGNMENTS
           Port     Code Sfx Name Night Mode Type Ans Delay
        1: 1B1501_ TN464 F 5211_______  _____ e&m_____ t1-comp ____
        2: 1B1502_ TN464 F 5212_______  _____ e&m_____ t1-comp ____
    3: 1B1601_ TN464 F 5213_______  _____ e&m_____ t1-comp ____
    4: 1B1602_ TN464 F 5214_______  _____ e&m_____ t1-comp ____
    5: 1B1701_ TN464 F 5215_______  _____ e&m_____ t1-comp ____
    6: _______   ___________  _____ ________ _______ ____
        7: _______   ___________  _____ ________ _______ ____
        8: _______  ___________  _____ ________ _______ ____
        9: _______  ___________  _____ ________ _______ ____
       10: _______   ___________  _____ ________ _______ ____
       11: _______   ___________  _____ ________ _______ ____
       12: _______   ___________  _____ ________ _______ ____
       13: _______   ___________  _____ ________ _______ ____
       14: _______   ___________  _____ ________ _______ ____
       15: _______   ___________  _____ ________ _______ ____ 
    						
    							DEFINITY ECS Release 8.2
    Administrator’s Guide  555-233-506  Issue 1.1
    June 2000
    Managing trunks 
    372 Removing trunk groups 
    12
    Removing trunk groups
    There’s more to removing a trunk group than just executing the remove 
    trunk-group command. If you’re using ARS, you must remove an outgoing or 
    two-way trunk group from any route patterns that use it. If you’ve administered 
    Trunk-Group Night Service buttons for the trunk group on any phones, those 
    buttons must be removed or assigned to another trunk group.
    Instructions
    As an example, let’s remove trunk group 5. This two-way group is used in ARS 
    route pattern 2. In addition, a Trunk-Group Night Service button on extension 
    8410 points to this group.
    To remove trunk group 5:
    1. In the Route Pattern
     screen for route pattern 2, clear the entries for trunk 
    group 5.
    If you’re replacing trunk group 5 with another trunk group, just type the 
    information for the new trunk group over the old entries. Remember to 
    press 
    ENTER to save your changes.
    2. In the Station
     screen for extension 8410, clear the entry in the Button 
    Assignments field for the Trunk-Group Night Service button.
    Remember to press 
    ENTER to save your changes.
    3. In the Trunk Group
     screen for trunk group 5, remove all member trunks 
    from the group.
    Refer to ‘‘
    Removing trunks from a trunk group’’ on page 371 for 
    instructions.
    4. Type 
    remove trunk-group 5 and press ENTER.
    The Trunk Group
     screen appears.
    5. Press 
    ENTER to remove the trunk group. 
    						
    							DEFINITY ECS Release 8.2
    Administrator’s Guide  555-233-506  Issue 1.1
    June 2000
    Managing trunks 
    373 Inserting and absorbing digits 
    12
    Inserting and absorbing digits
    Use this procedure to modify the incoming digit string on DID and tie trunks by 
    inserting (adding) or absorbing (deleting) digits. You’ll need to do this if the 
    number of digits you receive doesn’t match your dial plan.
    Instructions
    As an example, let’s say you have a DID trunk group. It’s group number is 5. Your 
    service provider can only send 4 digits, but your dial plan defines 5-digit 
    extensions beginning with 6:
    1. Type 
    change trunk-group 5 and press ENTER.
    The Trunk Group
     screen appears.
    2. In the Digit Treatment field, type 
    insertion.
    This field tells the switch to add digits to the incoming digit string. These 
    digits are always added at the beginning of the string.
    3. In the Digits field, type 
    6.
    For insertion, this field defines the specific digits to insert. The switch will 
    add a “6” to the front of the digit strings delivered with incoming calls. For 
    example, if the central office delivers the string “4444,” DEFINITY ECS 
    will change it to “64444,” an extension that fits your dial plan.
     
                                    TRUNK GROUP                                      
                                                                                     
    Group Number: 5   Group Type: did  CDR Reports: y
    Group Name: Incoming calls COR: 85 TN: 1 TAC: 105
    Country: 1 
    Auth Code? n 
                                                                                     
    TRUNK PARAMETERS                                                                 
    Trunk Type: wink-start Incoming Rotary Timeout(sec): 5 
    Incoming Dial Type: tone
    Trunk Termination: rc   Disconnect Timing(msec): 500
    Digit Treatment: insertion   Digits: 6
    Expected Digits: 4 Sig Bit Inversion: none
    Extended Loop Range? n  Trunk Gain: high  Drop Treatment: silence
                                                                                     
     Disconnect Supervision - In? y 
    						
    							DEFINITY ECS Release 8.2
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    Managing trunks 
    374 Inserting and absorbing digits 
    12
    4. In the Expected Digits field, type 4.
    This field tells the switch how many digits the central office sends.
    NOTE:
    The Expected digits field doesn’t appear on the screen for tie trunk 
    groups.
    5. Press 
    ENTER to save your changes.
    If your service provider sends 7 digits but you only need 5, you need to absorb the 
    first 2 digits in the digit string. To absorb digits:
    1. Type change trunk-group 5 and press 
    ENTER.
    The Trunk Group
     screen appears.
    2. In the Digit Treatment field, type 
    absorption.
    This field tells the switch to remove digits from the incoming digit string. 
    These digits are always removed from the beginning of the string.
    3. In the Digits field, type 
    2.
    For absorption, this field defines how many digits will be absorbed. The 
    switch will remove the first 2 digits from the digit strings delivered with 
    incoming calls. For example, if the central office delivers the string 
    “556-4444,” DEFINITY ECS will change it to “64444,” an extension that 
    fits your dial plan.
    4. In the Expected Digits field, type 
    7.
    This field tells the switch how many digits the central office sends.
    NOTE:
    The Expected digits field doesn’t appear on the screen for tie trunk 
    groups.
    5. Press 
    ENTER to save your changes.
    Related topics
    Refer to ‘‘
    Adding a DID trunk group’’ on page 355 for instructions on 
    administering a DID trunk group.
    Refer to ‘‘
    Adding a Tie or Access trunk group’’ on page 361 for instructions on 
    administering a tie trunk group. 
    						
    							DEFINITY ECS Release 8.2
    Administrator’s Guide  555-233-506  Issue 1.1
    June 2000
    Managing trunks 
    375 Administering answer detection 
    12
    Administering answer detection
    Use this procedure to administer an outgoing or two-way trunk group for network 
    answer supervision or answer supervision by timeout. If your network supplies 
    answer supervision to a trunk group, you can administer DEFINITY ECS to 
    recognize and respond to that signal. If your network does not supply answer 
    supervision, you can set a timer for all calls on that group. When the timer expires, 
    the switch assumes the call has been answered and call detail recording starts (if 
    you’re using CDR).
    For information about answer detection by call classification, contact your Lucent 
    representative or refer to ‘‘
    Answer detection’’ on page 1152 for an introduction.
    Before you start
    Determine whether the trunk group receives answer supervision from your service 
    provider or private network. For example, most loop-start CO, FX, and WATS 
    trunks do not provide answer supervision.
    Instructions
    As an example, we’ll administer trunk group 5 for both types of answer detection. 
    To administer trunk group 5 for answer supervision from the network:
    1. In the Trunk Group
     screen for group 5, type y in the Receive Answer 
    Supervision field.
    2. Press 
    ENTER to save your change.
    Now let’s administer answer supervision by timeout. We’ll set the timer to 15 
    seconds. To administer trunk group 5 for answer supervision by timeout:
    1. In the Trunk Group
     screen for group 5, type 15 in the Answer Supervision 
    Timeout field.
    2. Press 
    ENTER to save your change.
    Related topics
    Refer to ‘‘
    Answer detection’’ on page 1152 for detailed information about this 
    feature. 
    						
    							DEFINITY ECS Release 8.2
    Administrator’s Guide  555-233-506  Issue 1.1
    June 2000
    Managing trunks 
    376 Administering trunks for listed directory numbers 
    12
    Administering trunks for listed 
    directory numbers
    Listed directory numbers (LDN) are the phone numbers given for an organization 
    in public telephone directories. You can administer DEFINITY ECS so that calls 
    to different listed directory numbers go to the same attendant group. How you 
    administer your system for LDN calls depends on whether the calls are coming in 
    over DID and tie trunks or over CO and FX trunks.
    Instructions
    As an example, let’s say that one attendant group answers calls for 3 different 
    businesses, each with its own listed directory number:
    nCompany A — 855-2020
    nCompany B — 855-1000
    nCompany C — 855-1111
    DID trunks and some tie trunks transmit part or all of the dialed digit string to the 
    switch. If you want these calls to different numbers to go to one attendant group, 
    you must identify those numbers for the switch on the Listed Directory Numbers 
    screen.
    Let’s take the 3 businesses listed above as an example. Let’s assume your switch 
    receives 4 digits from the central office on a DID trunk group and that you’re not 
    using Tenant Partitioning. To make these calls to different listed directory 
    numbers terminate to your attendant group:
    1. Type 
    change listed-directory-numbers and press ENTER.
    The Listed Directory Numbers
     screen appears.
                                                              Page   1 of   2
                             LISTED DIRECTORY NUMBERS
    Night Destination: 
             Ext     Name                         TN
          1: 2020 Company A 1
          2: 1000 Company B 1
          3: 1111 Company C 1
          4:                                      1
          5:                                      1
          6:                                      1
          7:                                      1
          8:                                      1
          9:                                      1
         10:                                      1 
    						
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