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Lucent Technologies DEFINITY Enterprise Communications Server Release 8.2 Instructions Manual
Lucent Technologies DEFINITY Enterprise Communications Server Release 8.2 Instructions Manual
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DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Screen reference 667 Feature-Related System Parameters 17 Public Network Trunks on Conference Call Indicates the number of public network trunks allowed on a conference call. Auto Start If this field is enabled, the START buttons on all attendant consoles are disabled. Conference Parties with Public Network Trunks Specifies the maximum number of parties allowed in a conference call involving a public network subscriber. If the value of the Public Network Trunks on Conference Call field is 0, this field will not appear on the screen. Auto Hold Conference Parties without Public Network Trunks Enter a number to specify the maximum number of parties allowed in a conference call involving no public network trunks. Attendant ToneValid entries Usage 0 to 5 If this field is 0, the Conference Parties with Public Network Trunks field will not appear on the screen. Valid entries Usage y/n Enter y to enable the Automatic Start feature. Valid entries Usage 3 to 6 Valid entries Usage y/n Enter y to enable the Automatic Hold feature on a system-wide basis. Valid entries Usage 3 to 6 Valid entries Usage y/n Enter y to provide call progress tones to the attendants.
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Screen reference 668 Feature-Related System Parameters 17 Night Service Disconnect Timer (seconds) Enter a number or blank to indicate how long a trunk call can be unanswered during night service before being disconnected. The trunk must not have Disconnect Supervision for this timer to apply. Bridging Tone Short Interdigit Timer (seconds) Enter a number to limit the time that digit analysis will wait for the next digit when it has predicted that all the digits have already been collected. Conference Tone NOTE: Bridging and Conference Tones are not supported by all countries. If these tones are enabled for countries other than Italy, Belgium, United Kingdom, or Australia, the tones will be equivalent to no tone (silence) unless the tone is independently administered or customized on the System-Parameters Country Options screen. Valid entries Usage 10 to 1024 Valid entries Usage y/n Enter y to apply a bridging tone when calls are bridged on primary extensions. Valid entries Usage 3 to 9 Valid entries Usage y/n Enter y to provide conference tone as long as three or more calls are in a conference call.
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Screen reference 669 Feature-Related System Parameters 17 Unanswered DID Call Timer (seconds) Enter number or blank to limit how long a DID call can remain unanswered before routing to the DID/TIE/ISDN Intercept Treatment feature. This timer interacts with the nonadministrable 50 second Wait for Answer Supervision Timer (WAST). The WAST timer overrides this field. Thus if this field is set to a value equal to or greater than 50 seconds, the caller receives intercept tone instead of the normal attendant or announcement treatment that is given when the Unanswered DID Call Timer expires before the WAST. If the Unanswered DID Call Timer expires while the DID call is being processed by call vectoring, the timer is ignored. See Wait Answer Supervision Timer in this section. Intrusion Tone Line Intercept Tone Timer (seconds) Enter a number to specify how long an analog station user can wait after hearing warning tone without going on hook, before the station is placed in the lockout state. Special Dial Tone Special dial tone notifies an analog-phone user if certain features are still active when the user goes off-hook. These features include: nCall Forwarding nSend All Calls nDo Not Disturb Refer to the DEFINITY ECS Application Notes for Type Approval for more information. Valid entries Usage A number between 10and 1024 blank A value of blank disables this timer. Valid entries Usage y/n Enter y to apply an intrusion tone (executive override) when an attendant intrudes on the call. Valid entries Usage 2 –60 Valid entries Usage y/n Enter y to use the Special Dial Tone. You must have a TN2182 circuit pack.
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Screen reference 670 Feature-Related System Parameters 17 Long Hold Recall Timer (seconds) You can administer the system to remind a user that a call has been on hold for too long. Reset Shift Timer (seconds) Used only for station-to-station calls or private network calls using ISDN trunks. Station Call Transfer Recall Timer Allows a user-transferred call (station-to-station, a trunk call, or a DCS call) to re-terminate with priority ringing back to the station user who initiates the transfer operation if the transfer-to party does not answer the call within the administered Station Call Transfer Recall timer. DID Busy Treatment Allow AAR/ARS Access from DID/DIOD Valid entries Usage 0 - 999 Enter a number between 0 and 999; 0 deactivates the timer. This value is the number of seconds a call can be on hold before the system re-alerts the user to remind them of the call. Valid entries Usage 0 - 255Specifies the number of seconds that reset shift dial tone is audible before busy tone is heard. Enter 0 to disable this feature. Valid entries Usage 0 - 999Enter the time in seconds before a call redirects back to the station user who initiated the transfer operation. Enter 0 to disable this feature. Valid entries Usage attendant Specifies how to handle a direct inward dialing (DID) call to a busy station. tone Valid entries Usage y/n Enter y to allow calls for DID and DIOD type trunk groups to complete calls using ARS or AAR.
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Screen reference 671 Feature-Related System Parameters 17 Allow ANI Restriction on AAR/ARS (For Russia only) If a call is placed over a Russian shuttle trunk or a Russian rotary trunk via an AAR or ARS entry with the ANI Req field set to r, then ANI is requested just like a y entry. However, if the ANI request fails, the call immediately drops. All other trunk types treat the r entry as a y. Transfer Upon Hang-Up Allows DCP, hybrid, wireless, or ISDN-BRI phone users to complete a transfer operation by hanging up. Abort Conference Upon Hang-Up Allows DCP, hybrid, wireless, or ISDN-BRI phone users to abort the conference operation when they hang up. Valid entries Usage y The ANI Req field on the ‘‘AAR and ARS Digit Analysis Ta b l e’’ on page 465 and the ‘‘AAR and ARS Digit Conversion Ta b l e’’ on page 470 permits the additional value of r(estricted). nThe ANI Req field on the two screens takes only the current values of n and y. Valid entries Usage y/n Enter y so users may transfer a call by pressing the TRANSFER button, dialing the desired extension, and then hanging up. The user may also wait to hang up, speak with the other party, then press TRANSFER again to complete the process. Valid entries Usage y/n Enter y to change a call placed on soft-hold in the conference-pending status to hard-held status if the user hangs up.
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Screen reference 672 Feature-Related System Parameters 17 Abort Transfer Stops the transfer operation whenever a user presses a non-idle call appearance button in the middle of the transfer operation, or when they hang up. If both the Abort Transfer and Transfer Upon Hang-Up fields are y and you press the TRANSFER button and then dial the complete transfer-to number, hanging up the phone transfers the call. You must select another non-idle call appearance to abort the transfer. If the Transfer Upon Hang-Up field is y, hanging up completes the transfer. Requires DCP, Hybrid, ISDN-BRI or wireless phones. 7405ND Numeric Terminal Display 7434ND Distinctive Audible Alerting (Internal, External, Priority) This is also known as Distinctive Ringing. Valid entries Usage y/n Enter y to abort the transfer a call by pressing the TRANSFER button, dialing the desired extension, and then hanging up or selecting another non-idle call appearance. The user must press the TRANSFER button again to complete the process unless Transfer Upon Hang-up is also set to y. Valid entries Usage y/n If enabled, this allows you to use 7405ND in the Type field of the station screen. This is not an actual phone type, but you can use this to define ports for certain types of Octel Messaging Division voice messaging systems. This numeric display setting sends only numbers, and not names, to the Octel system. You cannot use both 7405ND and 7434ND at the same time. Valid entries Usage y/n If enabled, this allows you to use 7434ND in the Type field of the station screen. This is not an actual phone type, but you can use this to define ports for certain types of Octel Messaging Division systems. You cannot use both 7405ND and 7434ND at the same time. Use this value if your voice messaging system operates in Bridged Mode. Valid entries Usage 1 –3. Enter the number of rings for internal, external and priority calls.
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Screen reference 673 Feature-Related System Parameters 17 Attendant Originated Calls DTMF Tone Feedback Signal to VRU - Connection, Disconnection This field appears only if DTMF Feedback Signals for VRU on the Customer-Options System Parameters screen is y. Field descriptions for page 6 Screen 90. Feature-Related System Parameters screen Valid entries Usage internal external priority Indicates which type of ringing (defined above) applies to attendant-originated calls. Valid entries Usage 0 –9, *, #, ABCDEnter the code to connect or disconnect the VRU. This can be a single digit, or a combination such as *99 to connect, #99 to disconnect. The tones must be programmed at the VRU as well. blank Blank means that no tone is to be sent to the VRU. change system-parameters features Page 6 of 10 FEATURE-RELATED SYSTEM PARAMETERS ISDN PARAMETERS Send Non-ISDN Trunk Goup Name as Connected Name? _ Display Connected Name/Number for ISDN DCS Calls? _ Send ISDN Trunk Group Name on Tandem Calls? n CPN Replacement for Restricted Calls: _____ CPN Replacement for Unavailable Calls: _____ QSIG TSC Extension: ___ Path Replacement with Measurements? n MWI - Number of Digits Per AUDIX Subscriber: _ Feature Plus Ext: ___ National CPN Prefix: _____ International CPN Prefix: _____ Pass Prefixed CPN to ASAI? n Unknown Numbers Considered Internal for AUDIX ? n Maximum Length: 5 US NI Calling Name for Outgoing Calls? n
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Screen reference 674 Feature-Related System Parameters 17 Send Non-ISDN Trunk Group Name as Connected Name Display Connected Name/Number for ISDN DCS Calls Send ISDN Trunk Group Name on Tandem Calls CPN Replacement for Restricted Calls CPN Replacement for Unavailable Calls QSIG TSC Extension Valid entries Usage y/n Enter y to send a name of the non-ISDN trunk group as the connected name when a call routes from ISDN to non-ISDN and the call is answered. Valid entries Usage y/n Enter y to display the connected name/number (if received) for ISDN DCS calls. Valid entries Usage y/n Enter y to provide consistent display information regardless of trunk type. If set to y, provides only trunk group name. Valid entries Usage up to 15 charactersEnter a text string to replace the restricted numbers on the display. Valid entries Usage up to 15 charactersEnter a text string to replace the unavailable numbers on the display. Valid entries Usage Enter any valid, unassigned extension. This is the phantom endpoint extension for QSIG Call Independent Signaling Connections (CISCs), which are similar to NCA Temporary Signaling Connections (TSCs) (both incoming and outgoing).
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Screen reference 675 Feature-Related System Parameters 17 Path Replacement with Measurements MWI - Number of Digits Per AUDIX Subscriber Appears only if the Basic Supplementary Services field or the ISDN Feature Plus field on the System-Parameters Customer-Options screen is y. This field appears an indication of the number of digits per AUDIX subscriber. NOTE: For QSIG-MWI only. These routing digits and inserted digits must screen a digit string that, when analyzed and processed, routes to a Signaling Group supporting QSIG-TSCs. Once a QSIG TSC is established (from a message center switch to a served user switch) then every lamp update message places the Inserted Digits field (from the Message Waiting Indication Subscriber Number Prefixes screen) in front of the AUDIX subscriber number to screen a complete QSIG network number for the served user. NOTE: For Feature Plus MWI only. The routing digits and inserted digits must screen a digit string that routes over an SSF trunk to the Feature Plus extension on the remote (Served User) switch. The Inserted Digits field must include the Feature Plus extension. Feature Plus Ext Valid entries Usage y/n Allows QSIG path replacement or DCS with Reroute to be attempted on measured calls. Valid entries Usage 3 to 5 Enter a value that corresponds to the digit string length of subscribers translated in the Message Center entity. For instance, if the Message Center entity is AUDIX, the value in this field must match the value of the Extension Length field on the Switch Interface Administration screen of AUDIX. Valid entries Usage A valid extension Administration of this field is required for proper termination of some Feature Plus signaling. For example, Message Waiting Indication (MWI) requires this extension in order to send the indication to the appropriate switch. Appears only if the ISDN Feature Plus field is y on the System Parameters Customer Options screen.
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Screen reference 676 Feature-Related System Parameters 17 National CPN Prefix Allows you to apply prefixes to national calling numbers for display at receiving phones. This is useful for those phones that use or implement call back features based on incoming call numbers. When an ISDN-PRI call arrives, the incoming call setup is analyzed for: (1) whether the Type of Address (TOA) is national or international, and (2) whether the Numbering Plan Identifier (NPI) is Unknown or ISDN/Telephony. This administered prefix is applied to national calls. Prefixing applies to any subsequent display on the same switch when the call is transferred, covered, or forwarded. The same prefixing applies to outgoing ISDN-PRI calls when the connected number information is returned and meets the same TOA and NPI criteria. The prefix plus the calling/connected number digit string is limited to 15 digits, with truncation occurring at the least significant digits. International CPN Prefix Allows you to apply prefixes to international calling numbers for display at receiving phones. This is useful for those phones that use or implement call back features based on incoming call numbers. When an ISDN-PRI call arrives, the incoming call setup is analyzed for: (1) whether the Type of Address (TOA) is national or international, and (2) whether the Numbering Plan Identifier (NPI) is Unknown or ISDN/Telephony. This administered prefix is applied to international calls. Prefixing applies to any subsequent display on the same switch when the call is transferred, covered, or forwarded. The same prefixing applies to outgoing ISDN-PRI calls when the connected number information is returned and meets the same TOA and NPI criteria. The prefix plus the calling/connected number digit string is limited to 15 digits, with truncation occurring at the least significant digits. Pass Prefixed CPN to ASAI Passes Calling Party Number information (CPN) to ASAI. The prefixed number is not passed on to other adjuncts, Call Detail Recording, or switches. Valid entries Usage 1 to 5 digits, 0 through 9, * and # Enter a number that allows you to apply prefixes to national calling numbers for display. Valid entries Usage 1 to 5 digits, 0 through 9, * and # Enter a number that allows you to apply prefixes to international calling numbers for display. Valid entries Usage y/n Enter y to pass CPN information to ASAI.