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Lucent Technologies DEFINITY Enterprise Communications Server Release 8.2 Instructions Manual
Lucent Technologies DEFINITY Enterprise Communications Server Release 8.2 Instructions Manual
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DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Screen reference 907 Station 17 A Direct Department Calling (DDC), a Uniform Call Distribution (UCD), a Terminating Extension Group (TEG) extension, or any individual extension within a group can be a Hot Line Service destination. Also, any extension within a DDC group, UDC group, or TEG can have Hot Line Service assigned. Loudspeaker Paging Access can be used with Hot Line Service to provide automatic access to paging equipment. HOT LINE DESTINATION — Abbreviated Dialing List Number Enter the abbreviated dialing list where you stored the hotline destination number. HOT LINE DESTINATION — Dial Code Enter the dial code in the specified abbreviated dialing list where you stored the hotline destination number. Hunt-to Station Enter the extension the system should hunt to for this phone when the phone is busy. This field allows you to create a station hunting chain (by assigning a hunt-to station to a series of phones). Idle Appearance Preference Indicate which call appearance is selected when the user lifts the handset and there is an incoming call. Ignore Rotary Digits If this field is y, the short switch hook flash (50 -150) from a 2500-type set is ignored. Valid entries Usage y If you enter y, the user connects to an idle call appearance instead of the ringing call. n If you enter n, the Alerting Appearance Preference is set and the user connects to the ringing call appearance. Valid entries Usage y Enter y to indicate that rotary digits from the set should be ignored. n Enter n to make sure they are not ignored.
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Screen reference 908 Station 17 IP SoftPhone Appears only for DCP station types. ITC (Information Transfer Capability) Indicates the type of transmission facilities to be used for ISDN calls originated from this endpoint. The field does not display for voice-only or BRI stations. Lock Messages Loss Group This field determines which administered 2-party row in the loss plan applies to each station. Does not appear for stations that do not use loss (for example, x-mobile stations and MASI terminals). Valid entries Usage y/n Enter y indicate that this extension is either a PC-based multifunction station or part of a telecommuter complex with a call-back audio connection. The type of IP softphone depends on the value of the Media Complex Ext field. Valid entries Usage restricted If you set to restricted, either restricted or unrestricted transmission facilities are used to complete the call. A restricted facility is a transmission facility that enforces 1’s density digital transmission (that is, a sequence of 8 digital zeros are converted to a sequence of 7 zeros and a digital 1). unrestrictedIf you set to unrestricted, only unrestricted transmission facilities are used to complete the call. An unrestricted facility is a transmission facility that does not enforce 1’s density digital transmission (that is, digital information is sent exactly as is). Valid entries Usage y/n Enter y to restrict other users from reading or canceling the voice messages or retrieving messages via Voice Message Retrieval. Valid entries Usage 1 -17Shows the index into the loss plan and tone plans.
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Screen reference 909 Station 17 LWC Activation LWC Log External Calls Appears only where the LWC Reception field is available. When an external call is not answered, the switch keeps a record of up to 15 calls (provided information on the caller identification is available) and the phone’s message lamp lights. The phone set displays the names and numbers of unsuccessful callers. LWC Reception Media Complex Ext When used with Multi-media Call Handling, indicates which extension is assigned to the data module of the multimedia complex. Users can dial this extension to place either a voice or a data call, and voice conversion, coverage, and forwarding apply as if the call were made to the 1-number. Valid entries Usage y/n Enter y to allow internal telephone users to leave short LWC messages for this extension. If the system has hospitality, enter y for guest-room telephones if the extension designated to receive failed wakeup messages should receive LWC messages that indicate the wakeup calls failed. Enter y if LWC Reception is audix. Valid entries Usage y/n Enter y to make unanswered external call logs available to end-users. Each record consists of the latest call attempt date and time. Valid entries Usage msa-spe Enter msa-spe if LWC messages are stored in the system or on the Messaging Server Adjunct - Switch Processor. audixEnter audix if the messages are stored on the Audio Information Exchange System. none
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Screen reference 910 Station 17 For an IP Softphone, this is the extension already administered as an H.323 station type. You can administer this field if, on the System-Parameters Customer-Options screen, the IP SoftPhone field is y. Message Lamp Ext Enter the extension of the station you want to track with the message waiting lamp. This field appears only when Type is 7101A, 7103A, 8110, or VRU. Message Server Name Specifies which Message Server is associated with the station. Message Waiting Indicator This field appears only for ISDN-BRI data modules and for 500, 2500, K2500, 7104A, 6210, 6218, 6220, 8110, and VRU telephones. (This field is independent of the administration of the Caller ID Message Waiting Indication for CallrID phones.) Valid entries Usage A valid BRI data extensionFor MMCH, enter the extension of the data module that is part of this multimedia complex. H.323 station extensionFor IP Softphone, enter the extension of the H.323 station you have administered for this complex. If you enter a value in this field, you can register this station for either a road-warrior or telecommuter/CentreVU IP Agent application. blank For IP Softphone, if you leave this field blank, the station can be registered only as a telecommuter/CentreVU IP Agent application. Valid entries Usage Names administered in alphabetical orderMust contain a user-defined adjunct name that was previously administered in the Node-Names screen. Valid entries Usage led Enter led if the message waiting indicator is a light-emitting diode (LED). neonEnter neon if the indicator is a neon indicator.
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Screen reference 911 Station 17 MIM Mtce/Mgt Indicates if the telephone supports MIM Maintenance and Management capabilities other then endpoint initialization. Appears only if MIM Support is y. MIM Support (Management Information Message Support) This field appears only for ISDN-BRI data modules and ASAI. This field supports MIM endpoint initialization (SPID support) and other Maintenance or Management capabilities. Multimedia Early Answer Allows you to establish multimedia early answer on a station-by-station basis. Mute Button Enabled MWI Served User Type Controls the auditing or interrogation of a served user’s message waiting indicator (MWI). Valid entries Usage y Enter y to display Endpt Init and MIM Mtce/Mgt. nEnter n for ASAI. Valid entries Usage y/n If this station will receive coverage calls for multimedia complexes, but is not multimedia-capable, enter y to ensure that calls are converted and talk path is established before ringing at this station. Valid entries Usage y/n Enter y to allow the user to use the Mute button on this phone. Valid entries Usage fp-mwi Use if the station is a served user of an fp-mwi message center. qsig-mwiUse if the station is a served user of a qsig-mwi message center. blankLeave this field blank if you do not want to audit the served user’s MWI or if the user is not a served user of either an fp-mwi or qsig-mwi message center.
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Screen reference 912 Station 17 Name Enter a name for the person associated with this phone or data module. The system uses the Name field to create the system Directory. Off Premises Station Analog phones only. PCOL/TEG Call Alerting Appears only for 510 telephones. Per Button Ring Control Valid entries Usage y Enter y if this phone is not located in the same building with the system. If you enter y, you must complete R Balance Network. n Enter n if the phone is located in the same building with the system. Valid entries Usage y/n Enter y to alert the station for Personal CO Line/Terminating Extension Group calls. Valid entries Usage y Enter y to allow users to select ring behavior individually for each call-appr, brdg-appr, or abrdg-appr on the station and to enable Automatic Abbreviated and Delayed ring transition for each call-appr on the station. Also, enter y if you do not want the system to automatically move the line selection to a silently alerting call unless that call was audibly ringing earlier. n Enter n if you want calls on call-appr buttons to always ring the station and calls on brdg-appr or abrdg-appr buttons to always ring or not ring based on the Bridged Call Alerting field value. Also, enter n if you want the system to move line selection to a silently alerting call if there is no call audibly ringing the station.
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Screen reference 913 Station 17 Personalized Ringing Pattern Personalized Ringing allows users of some telephones to have one of 8 ringing patterns for incoming calls. Users working closely in the same area can each specify a different ringing pattern. This enables the users to distinguish their own ringing telephone from other telephones in the same area. Enter a Personalized Ringing Pattern. (L = 530 Hz, M = 750 Hz, and H = 1060 Hz) Per Station CPN - Send Calling Number Valid entries Usage 1 MMM (standard ringing) 2HHH 3LLL 4LHH 5HHL 6HLL 7HLH 8LHL Valid entries Usage y All outgoing calls from the station will deliver the Calling Party Number (CPN) information as “Presentation Allowed.” nNo CPN information is sent for the call. rOutgoing non-DCS network calls from the station will deliver the Calling Party Number information as “Presentation Restricted.” blank The sending of CPN information for calls is controlled by any administration on the outgoing trunk group the calls are carried on.
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Screen reference 914 Station 17 Port Enter 7 characters to specify a port, or an x. If this extension is registered as an IP softphone endpoint, this field will display S00000. For DCP sets, the port can only be assigned once. ISDN-BRI provides a multipoint configuration capability that allows a previously assigned port to be specified more than once as follows: 2 stand-alone voice endpoints, 2 stand-alone data endpoints, or 1 integrated voice and data endpoint. However, for the following cases, the port is assumed to be fully assigned: — Maximum number of users (currently 2) are assigned on the port. — One of the users on the port is a fixed TEI station. — One of the users on the port has B-channel voice and B-channel data capability. — One of the users on the port has no SPID assigned, which includes telephones that have no SPID initialization capability. — This field is display-only for H.323 set types. The system assigns an X when the station is first administered. R Balance Network Valid entries Usage 01 through 44 (G3r) First and second numbers are the cabinet number 01 through 03 (G3si) A through EThird character is the carrier 01 through 20Fourth and fifth characters are the slot number 01 through 32Sixth and seventh characters are the circuit number xIndicates that there is no hardware associated with the port assignment. Use for IP softphones. Valid entries Usage y Enter y to select the R Balance Capacitor network. In all other cases except for those listed under n, enter y. n Enter n to select the standard resistor capacitor network. You must complete this field if Off-Premise Station is y. Enter n when the station port circuit is connected to terminal equipment (such as SLC carriers or impedance compensators) optioned for 600-ohm input impedance and the distance to the equipment from the system is less than 3,000 feet.
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Screen reference 915 Station 17 Recall Rotary Digit This field only appears if type is 500 or 2500. Redirect Notification Restrict Last Appearance Room Valid entries Usage y/n Enter y to allow the user of a rotary phone to dial the administered Recall Rotary Digit to receive recall dial tone. This will enable this user to perform conference and transfer operations. You establish the Recall Rotary Digit on the Feature-Related System Parameters screen. Valid entries Usage y/n Enter y to give a half ring at this phone when calls to this extension are redirected (via Call Forwarding or Call Coverage). Enter y if LWC Reception is audix. Valid entries Usage y/n Enter y to restrict the last idle call appearance for incoming priority calls and outgoing call originations only. Valid entries Usage Up to 10 charactersTo identify the phone location. Up to 5 charactersTo identify the guest room number, if this station is one of several to be assigned a guest room and the Display Room Information in Call Display is y on the Hospitality-Related System Parameters screen.
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Screen reference 916 Station 17 Security Code Enter the security code required by users for specific system features and functions, including Personal Station Access, Redirection of Calls Coverage Off-Net, Leave Word Calling, Message Retrieval, and Demand Printing. The required security code length is determined by Minimum Security Code Length on the Feature-Related System Parameters screen. Select Last Used Appearance Service Link Mode The service link is the combined hardware and software multimedia connection between an Enhanced mode complex’s H.320 DVC system and the DEFINITY ECS which terminates the H.320 protocol. When the user receives or makes a call during a multimedia or IP Softphone session, a “service link” is established. Valid entries Usage y Enter y to indicate a station’s line selection is not to be moved from the currently selected line button to a different, non-alerting line button. If you enter y, the line selection on an on-hook station only moves from the last used line button to a line button with an audibly alerting call. If there are no alerting calls, the line selection remains on the button last used for a call. n Enter n so the line selection on an on-hook station with no alerting calls can be moved to a different line button, which may be serving a different extension. Valid entries Usage as-needed Use this setting for most multimedia or IP Softphone users. Setting the Service Link Mode to as-needed leaves the service link connected for 10 seconds after the user ends a call so that they can immediately place or take another call. After 10 seconds the link is dropped and a new link would have to be established to place or take another call. permanentUse permanent for busy call center agents and other users who are constantly placing or receiving multimedia or IP softphone calls. In permanent mode, the service link stays up for the duration of the multimedia or IP Softphone application session.