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Lucent Technologies DEFINITY Enterprise Communications Server Release 8.2 Instructions Manual
Lucent Technologies DEFINITY Enterprise Communications Server Release 8.2 Instructions Manual
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DEFINITY ECS Release 8.2
Administrator’s Guide 555-233-506 Issue 1.1
June 2000
Screen reference
697 Hospitality
17
Field descriptions for page 1
Screen 96. Hospitality
Message Waiting Configuration
This indicates whether message waiting notification requests and changes are
being exchanged between the server and the PMS.
Controlled Restrictions Configuration
This indicates whether controlled restriction information is being exchanged
between the server and the PMS.
Valid entries Usage
act-nopms
The message is acknowledged (MESSAGE ACK), but no
action is taken.
act-pmsMessage waiting is active on the server and information
between the PMS and server is being transmitted.
Valid entries Usage
act-nopms
The message is acknowledged (MESSAGE ACK), but no
action is taken.
act-pmsThe server and the PMS exchange and accept controlled
restriction information.
change system-parameters hospitality Page 1 of 3
HOSPITALITY
Message Waiting Configuration: act-nopms
Controlled Restrictions Configuration: act-nopms
Housekeeper Information Configuration: act-nopms
Number of Housekeeper ID Digits: 0
Extension of PMS Log Printer:
Extension of Journal/Schedule Printer:
Client Room Coverage Path Configuration: act-nopms
Default Coverage Path for Client Rooms:
Forward PMS Messages to Intuity Lodging? n
PMS LINK PARAMETERS
Extension of PMS:
PMS Protocol Mode: transparent ASCII mode? n
Seconds before PMS Link Idle Timeout: 20
Milliseconds before PMS Link Acknowledgment Timeout: 500
PMS Link Maximum Retransmissions: 3
PMS Link Maximum Retransmission Requests: 3
Take Down Link for Lost Messages? y
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Screen reference 698 Hospitality 17 Housekeeper Information Configuration This indicates whether housekeeper information is being exchanged between the server and the PMS. Number of Housekeeper ID Digits Extension of PMS Log Printer This is a valid data extension number that is assigned to the data module connected to the PMS/Log printer. Extension of Journal/Schedule Printer This is a valid data extension number that is assigned to the data module connected to the Journal/Schedule printer. Valid entries Usage act-nopms The message is acknowledged (MESSAGE ACK), but no action is taken. act-pmsIf active (act-pms), the server and PMS exchange and accept housekeeper information. Valid entries Usage 0 to 6Enter the number of digits that the housekeeper must dial for identification. Valid entries Usage Valid data extension numberCannot be a VDN extension. This extension is dialed by the server to send housekeeping and PMS events to the printer. Valid entries Usage Valid data extension numberCannot be a VDN extension. This extension can be the same as the PMS/Log printer and both sets of reports may be printed on the same printer. This extension is dialed by the server to send journal information or schedule reports to the printer.
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Screen reference 699 Hospitality 17 Client Room Coverage Path Configuration This indicates whether the server and the PMS exchange coverage path information for guest stations. Default Coverage Path for Client Rooms This applies only to stations with a “client room” class of service in the “occupied” mode. This field is used for transparent or ASCII mode. The value in this field is also used during a translation save as the coverage path for each station with “client room” class of service. Forward PMS Message to INTUITY Lodging This field is used only in ASCII mode. Extension of PMS Valid entries Usage act-nopms The message is acknowledged (MESSAGE ACK), but no action is taken. act-pmsIf active (act-pms), the server and PMS exchange and accept coverage path information. This field does not apply to normal mode. When upgrading from a release that does not support this feature, the field is set to act-pms if the PMS protocol mode is administered for transparent or ASCII mode. Valid entries Usage 1 to 999Enter the coverage path assigned when the server receives a check-out message for a valid extension or a new check-in. Valid entries Usage y PMS-to-INTUITY messages are sent through the server. n PMS-to-INTUITY messages are sent directly to the Lucent INTUITY Lodging system. Valid entries Usage Valid extensionEnter the data extension number the server dials to access PMS. Cannot be a VDN extension.
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Screen reference 700 Hospitality 17 PMS Protocol Mode This indicates the message protocol mode used between the server and PMS. Coordinate this option with your PMS vendor. ASCII mode The PMS Protocol Mode field must be transparent. Seconds Before PMS Link Idle Timeout Milliseconds Before PMS Link Acknowledgment Timeout This regulates how quickly the system responds to a message from the PMS (also known as “pace timing.”) This value is also used as the “inquiry message” (ENQ) time-out value. In most cases, keep this as short as possible. PMS Link Maximum Retransmissions Valid entries Usage normal transparent Valid entries Usage y/n Enter y when the ASCII-only mode is being used for the PMS message set. Valid entries Usage 5 to 20Enter the idle time in seconds that the server waits for an acknowledgment from the PMS before the server enters link failure mode from the PMS transmission link. Valid entries Usage 100 to 2000Enter the time in milliseconds the system waits for an acknowledgment from the PMS indicating it correctly received a message. Valid entries Usage 1 to 5Enter the number of times that the server retransmits a message to the PMS in response to a negative acknowledgment, or sends an inquiry for acknowledgment from the PMS before giving up on the message.
DEFINITY ECS Release 8.2
Administrator’s Guide 555-233-506 Issue 1.1
June 2000
Screen reference
701 Hospitality
17
PMS Link Maximum Retransmission Requests
Take Down Link for Lost Messages
Field descriptions for page 2
Screen 97. Hospitality screen
Dual Wakeup
Daily Wakeup
Valid entries Usage
1
to 5Enter the number of times that the server will allow the PMS to
request acknowledgment for a message that it sent.
Valid entries Usage
y/n
Enter y to cause the PMS link to come down if messages are
being lost. Monitor your PMS error log if you use n.
Valid entries Usage
y/n
Enter y if each extension can request two wakeup calls within
one 24-hour time period.
Valid entries Usage
y/n
Enter y if each extension can request daily wakeup calls.
Page 2 of 3
HOSPITALITY
Dual Wakeup? y Daily Wakeup? y VIP Wakeup? y
VIP Wakeup Per 5 Minutes: ______
Room Activated Wakeup With Tones?
Time of Scheduled Wakeup Activity Report: ______
Time of Scheduled Wakeup Summary Report: ______
Time of Scheduled Emergency Access Summary Report: ______
Announcement Type:
Length of Time To Remain Connected To Announcement: 30____
Extension To Receive Failed Wakeup LWC Messages: ______
Routing Extension On Unavailable Voice Synthesis: ______
Display Room Information in Call Display? n
Automatic DID Assignment on Check-in? n
Number of Digits from PMS: 1
PMS Sends Prefix? y
Number of Digits in PMS Coverage Path: 3
Digit to Insert/Delete:
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Screen reference 702 Hospitality 17 VIP Wakeup VIP Wakeups Per 5 Minutes This field appears only if VIP Wakeup is y. Room Activated Wakeup with Tones !CAUTION: Set the following reports for a time other than when the system does its scheduled maintenance tests. To make sure the times do not overlap, enter the command display system-parameters maintenance and check when the system is set to run tests. Time of Scheduled Wakeup Activity Report This indicates the time of day that the Wakeup Activity Report will be printed on the Journal/Schedule Printer. This report summarizes the wakeup activity for each extension that had wakeup activity for the past 24 hours. Time of Scheduled Wakeup Summary Report This indicates the time of day that the Wakeup Summary Report will be printed on the Journal/Schedule printer. This report gives an hour-by-hour summary of the number of scheduled wakeup calls and a list of extensions to which wakeup calls were attempted but did not complete during the hour. Valid entries Usage y/n Enter y if each extension can request VIP wakeup calls. Valid entries Usage 1 through 50 Enter the number of VIP Wakeup calls allowed in a 5-minute interval. Valid entries Usage y/n Enter y if wakeup calls can be activated via tones that prompt users for the time they wish to waken. This allows room activated wakeup calls without the use of a speech synthesizer or a display telephone. Valid entries Usage hh:mm:am/pm Enter the time where hh=hour, mm=minute, am/pm=A.M. or P.M. Valid entries Usage hh:mm:am/pm Enter the time where hh=hour, mm=minute, am/pm=A.M. or P.M.
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Screen reference 703 Hospitality 17 Time of Scheduled Emergency Access Summary Report This indicates the time of day that the Emergency Access Summary Report will be printed on the Journal/ Schedule printer. Announcement Type This indicates the type of automatic wakeup announcement the hotel guest will receive. Allowable entries are as follows: NOTE: One of the following four fields appears depending on what data is entered in the Announcement Type field. Valid entries Usage hh:mm:am/pm Enter the time where hh=hour, mm=minute, am/pm=A.M. or P.M. Valid entries Usage external Applicable when using an announcement adjunct. If external is used, complete the Auxiliary Board for Announcement field. integratedApplicable when using the TN750B or TN750C announcement circuit pack. If integrated is used, complete the Integrated Announcement Extension field. The extension you enter must be a valid integrated announcement extension (administered on the Recorded Announcements screen) or a VDN. If you enter an invalid extension, the server displays an error message. mult-integMulti-integrated; applicable when using the TN750B or TN750C announcement circuit pack. If mult-integ is used, complete the Default Announcement Extension field. The extension you enter must be a valid integrated announcement extension (administered on the Recorded Announcements screen) or a VDN. If you enter an invalid extension, the server displays an error message. voice- synthesisIf voice-synthesis is used, complete the Announcement Ports field. music-on-holdIf music-on-hold is used, no other field appears. silence If silence is used, no other field appears.
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Screen reference 704 Hospitality 17 Auxiliary Board for Announcement This field appears only when the external announcement type is used. This indicates the equipment location of an auxiliary trunk circuit that connects to the external announcement equipment. Enter a 5-character circuit pack number. Integrated Announcement Extension This field appears only when the integrated announcement type is used. This indicates the wakeup announcement extension when using the integrated announcement circuit pack. Default Announcement Extension This field appears only when the mult-integ announcement type is used. This indicates the default wakeup announcement extension when using the integrated announcement circuit pack. Announcement Ports This field appears only when the voice-synthesis announcement type is used. For the voice-synthesis announcement type, this indicates the equipment location of two ports on the voice synthesizer circuit pack. Valid entries Usage 1 to 3cabinet A to Ecarrier 0 to 20slot Valid entries Usage valid extension or VDN Enter the extension of the announcement you want to use for wakeup calls. Valid entries Usage valid extension or VDN Enter the extension of the announcement you want to use for default wakeup calls. Valid entries Usage 1 to 3cabinet A to Ecarrier 0 to 20slot 01 to 04circuit
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Screen reference 705 Hospitality 17 Length of Time to Remain Connected to Announcement Enter the length of time in seconds that a hotel guest will be connected to an announcement. This applies only after the guest has heard the announcement completely one time, but continues to listen. Extension to Receive Failed Wakeup LWC Messages This indicates where unsuccessful wakeup LWC messages will be stored. This is usually administered to an unassigned extension (cannot be a VDN extension) or to the attendant (attd). In addition, a LWC lamp for that extension is usually assigned to the attendant console as an indication of failed wakeup calls. Routing Extension on Unavailable Voice Synthesis This indicates where a wakeup call will go to if both wakeup announcements on the Speech Synthesizer circuit pack are not available. This is usually administered to an unassigned extension (cannot be a VDN extension) or to the attendant (attd). Display Room Information in Call Display This indicates the type of guest room information displayed on phone displays. Valid entries Usage 0 to 300 Valid entries Usage Unassigned extension or attd Valid entries Usage Assigned extension or attd Valid entries Usage y If this field is set to y, the phones will display the name and room number. The extension number and room number are not always the same number. nIf this field is set to n, the phones will display the name and extension number.
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Screen reference 706 Hospitality 17 Automatic Selection of DID Numbers This field assigns a 2- or 5-digit number to a guest’s phone number that is not associated with the room number. Number of Digits from PMS This indicates the number of digits being sent from the PMS to the server to identify room numbers. NOTE: If the Number of Digits from PMS field is blank and the PMS Sends Prefix field is set to n, the server will not support an extension that starts with 0. PMS Sends Prefix This indicates if the PMS sends a prefix digit to the server as part of the room numbering plan. NOTE: If the PMS Sends Prefix field is set to n and the Number of Digits from PMS field is blank, the server will not support an extension that starts with 0. Number of Digits in PMS Coverage Path This indicates whether the coverage paths are 3 or 4 digits long. There can be up to 9999 coverage paths. Valid entries Usage y/n Enter y to use the Automatic Selection of DID Numbers for Guest Rooms feature. Valid entries Usage 1 to 4When using normal mode, digits 1 through 4 are valid. 1 to 5When using transparent or ASCII mode, digits 1 through 5 are valid. blank If using mixed numbering in the server, leave this field blank. Valid entries Usage y /n Valid entries Usage 3 to 4