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Lucent Technologies DEFINITY Enterprise Communications Server Release 8.2 Instructions Manual
Lucent Technologies DEFINITY Enterprise Communications Server Release 8.2 Instructions Manual
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DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Screen reference 547 Class of Service 17 Client Room Allows users to access Check-In, Check-Out, Room Change/Swap, and Maid status functions. In addition, Client Room is required at consoles or telephones that are to receive message-waiting notification. You can administer class of service for Client Room only when you have Hospitality Services and a Property Management System interface. See DEFINITY ECS Hospitality Operations for more information. Restrict Call Fwd-Off Net This restricts users from forwarding calls to the public network. For security reasons, this should be enabled for all classes of service except the ones you use for very special circumstances. See ‘‘ Call Forwarding Off Net’’ on page 1289 for more information. Call Forwarding Busy/DA Allows this user to forward calls to any extension when the dialed extension is busy or does not answer. See ‘‘ Call Forwarding’’ on page 1288 for more information. Personal Station Access Allows users to associate a telephone to their extension with their programmed services, using a feature access code. See ‘‘ Personal Station Access’’ on page 1470 for more information. You cannot change this field to y if Personal Station Access (PSA) on the System Parameters Customer-Options screen is n. Extended Forwarding All Allows a user to administer call forwarding (for all calls) from a remote location. You cannot change a COS to y if Extended Cvg/Fwd Admin on the System Parameters Customer-Options screen is n. See ‘‘Extended User Administration of Redirected Calls’’ on page 1223 for more information. Extended Forwarding B/DA Allows this user to administer call forwarding (when the dialed extension is busy or does not answer) from a remote location. You cannot change this COS to y if Extended Cvg/Fwd Admin on the System Parameters Customer-Options screen is n. See ‘‘Extended User Administration of Redirected Calls’’ on page 1223 for more information.
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Screen reference 548 Class of Service 17 Trk-to-Trk Restriction Override Users with this COS override any system and/or COR-to-COR calling party restrictions that would otherwise prohibit the trunk-to-trunk transfer operation for users with this COS. See ‘‘ Transfer — Trunk-to-Trunk’’ on page 1572 for more information. !SECURITY ALERT: Use this COS capability with caution. The ability to perform trunk-to-trunk transfers greatly increases the risk of toll fraud. QSIG Call Offer Originations Allows this user to invoke QSIG Call Offer services. See DEFINITY ECS Administration for Network Connectivity for more information. Automatic Exclusion Allows a user to activate automatically Exclusion when they go off hook on a station that has an assigned EXCLUSION button. If set to n, allows a user manual exclusion when they press the EXCLUSION button before dialing or during a call. Appears when, on the Feature-Related System Parameters screen, the Automatic Exclusion by COS field is y.
DEFINITY ECS Release 8.2
Administrator’s Guide 555-233-506 Issue 1.1
June 2000
Screen reference
549 Code Calling IDs
17
Code Calling IDs
On systems with chime paging, use this screen to assign a unique series of chimes
(a chime code) to extensions. The chime code assigned to an extension plays over
the speakers whenever that extension is paged. You may assign chime codes to up
to 125 extensions.
Screen 54. Code Calling IDs
Ext
This field assigns extensions to chime codes. Only one extension can be assigned
to each chime code.
Related topics
Refer to ‘‘
Setting up chime paging over loudspeakers’’ on page 392 for
instructions.
Refer to ‘‘
Loudspeaker paging’’ on page 1426 for a description of the feature.
Valid entries Usage
An extension number Enter a physical extension, not a VDN, to assign that
extension to a code. Otherwise, leave this field blank.
change paging code-calling-ids Page 1 of 2
CODE CALLING IDs
ID ASSIGNMENTS
Id Ext Id Ext Id Ext Id Ext Id Ext
111: ____ 141: ____ 221: ____ 251: ____ 331: ____
112: ____ 142: ____ 222: ____ 252: ____ 332: ____
113: ____ 143: ____ 223: ____ 253: ____ 333: ____
114: ____ 144: ____ 224: ____ 254: ____ 334: ____
115: ____ 145: ____ 225: ____ 255: ____ 335: ____
121: ____ 151: ____ 231: ____ 311: ____ 341: ____
122: ____ 152: ____ 232: ____ 312: ____ 342: ____
123: ____ 153: ____ 233: ____ 313: ____ 343: ____
124: ____ 154: ____ 234: ____ 314: ____ 344: ____
125: ____ 155: ____ 235: ____ 315: ____ 345: ____
131: ____ 211: ____ 241: ____ 321: ____ 351: ____
132: ____ 212: ____ 242: ____ 322: ____ 352: ____
133: ____ 213: ____ 243: ____ 323: ____ 353: ____
134: ____ 214: ____ 244: ____ 324: ____ 354: ____
135: ____ 215: ____ 245: ____ 325: ____ 355: ____
DEFINITY ECS Release 8.2
Administrator’s Guide 555-233-506 Issue 1.1
June 2000
Screen reference
550 Command Permission Categories
17
Command Permission Categories
Use this screen to administer a user’s permissions associated with their login.
When set to y, the permissions on this screen apply for the object that is not
restricted. Use the second and third pages of the Command Permission Categories
screen to restrict a user from any access to specified objects. To see pages 2 and 3,
type y in the Additional Restrictions field.
Field descriptions for page 1
Screen 55. Command Permission Categories
Login Name
This display-only field shows the login to which these permissions apply.
Display Admin. and Maint. Data
System Measurements
This field only appears for G3si systems.
Valid entries Usage
y/n
Enter y to allow a user to use the display, list, monitor, status,
and schedule commands and also change their own passwords
and schedule reports.
Valid entries Usage
y/n
Enter y to allow a user to use the list measurements
commands.
change permissions angi3 Page 1 of 3
COMMAND PERMISSION CATEGORIES
Login Name: angi3
COMMON COMMANDS
Display Admin. and Maint. Data? n
System Measurements? n
ADMINISTRATION COMMANDS
Administer Stations? n Administer Features? n
Administer Trunks? n Administer Permissions? n
Additional Restrictions? n
MAINTENANCE COMMANDS
Maintain Stations? n Maintain Switch Circuit Packs? n
Maintain Trunks? n Maintain Process Circuit Packs? n
Maintain Systems? n Maintain Enhanced DS1? n
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Screen reference 551 Command Permission Categories 17 Administer Stations Administer Features Use caution when assigning this permission to a user. Administer Trunks Give this permission only to users who are very familiar with these features. Administer Permissions This permission only applies to super-user logins. Additional Restrictions Use page 2 and 3 to add objects (up to 40) that this user cannot manipulate. If an object appears on the Additional Restrictions page, users cannot display, add, change, or do anything else with that object. Valid entries Usage y/n Enter y to allow a user to add, change, duplicate, or remove stations, data modules and associated features, such as abbreviated dialing, vectors, and routing tables. Valid entries Usage y/n Enter y to allow a user to administer feature-related parameters, such as coverage paths, class of service, class of restriction, system parameters, authorization codes, and security. Valid entries Usage y/n Enter y to allow a user to administer AAR/ARS, trunk groups, remote access, and route patterns. Valid entries Usage y/n Enter y to allow a user to administer logins and command permissions. Valid entries Usage y/n Enter y to create additional restrictions, and to have the second and third pages of this screen appear.
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Screen reference 552 Command Permission Categories 17 Maintain Stations You can only enter a value in this field if the Station and Trunk MSP field is set to y on the System Parameters Customer-Options screen. Maintain Switch Circuit Packs You can only enter a value in this field if the Station and Trunk MSP field is set to y on the System Parameters Customer-Options screen. Maintain Trunks You can only enter a value in this field if the Station and Trunk MSP field is set to y on the System Parameters Customer-Options screen. Maintain Process Circuit Packs You can only enter a value in this field if the Processor and System MSP field is set to y on the System Parameters Customer-Options screen. Maintain Systems You can only enter a value in this field if the Processor and System MSP field is set to y on the System Parameters Customer-Options screen. Maintain Enhanced DS1 You can only enter a value in this field if the DS1 MSP field is set to y on the System Parameters Customer-Options screen. Valid entries Usage y/n Enter y to allow a user to perform station maintenance. Valid entries Usage y/n Enter y to allow a user to perform circuit pack maintenance. Valid entries Usage y/n Enter y to allow a user to perform trunk maintenance. Valid entries Usage y/n Enter y to allow a user to perform processor maintenance. Valid entries Usage y/n Enter y to allow a user to perform system maintenance. Valid entries Usage y/n Enter y to allow a user to perform enhanced DS1 maintenance.
DEFINITY ECS Release 8.2
Administrator’s Guide 555-233-506 Issue 1.1
June 2000
Screen reference
553 Console Parameters
17
Field descriptions for page 2
Screen 56. Command Permission Categories—Restricted Object List screen
Pages 2 and 3 of this screen are identical, and allow you to specify up to 40
objects that this user cannot access. These pages do not appear unless you set both
the Administer Station and Additional Restrictions fields to y on page 1 of this
screen. If you want to limit a user’s permissions beyond those on page 1, enter the
objects in this list. For example, if you want a user to be able to add and change
stations, but not Vector Directory Numbers (VDN), in the Administer Stations and
Additional Restrictions fields, type
y. Then on page 2, type vdn as a restricted
object.
Console Parameters
This screen administers attendant console group parameters. This includes basic
parameters for Centralized Attendant Service (CAS) and Inter-PBX Attendant
Service (IAS). A list of the administered attendant consoles also displays on this
screen.
Field descriptions for page 1
Screen 57. Console Parameters — Default Attendant Group
change permissions angi3 Page 2 of 3
COMMAND PERMISSION CATEGORIES
RESTRICTED OBJECT LIST
_______________________ ______________________
_______________________ ______________________
_______________________ ______________________
_______________________ ______________________
_______________________ ______________________
_______________________ ______________________
_______________________ ______________________
_______________________ ______________________
_______________________ ______________________
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change console-parameters Page 1 of 4
CONSOLE PARAMETERS
Attendant Group Name: OPERATOR
COS: 0 COR: 0
Calls in Queue Warning: 5 Attendant Lockout? y
Ext Alert Port (TAAS):
CAS: none
Night Service Act. Ext.:
IAS (Branch)? n IAS Tie Trunk Group No.:
IAS Att. Access Code: Alternate FRL Station:
Backup Alerting? n DID-LDN Only to LDN Night Ext? n
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Screen reference 554 Console Parameters 17 Attendant Group Name Enter a name for the attendant group. COS Enter a class of service (COS) number that reflects the desired features for all your attendant consoles. You can override this COS, by assigning a different COS on the individual Attendant screen. COR Enter the class of restriction (COR) number that reflects the desired features for the attendant. You can override this COR, by assigning a different COR on the individual Attendant screen. Calls In Queue Warning Enter the number of incoming calls that can be in the attendant queue before the console’s second Call Waiting lamp lights. The console’s first Call Waiting lamp lights when any incoming calls are waiting to be answered. The second lamp lights when the number of calls waiting equals the value you entered in the Calls in Queue Warning field. Attendant Lockout Attendant Lockout prevents an attendant from re-entering a multiple-party connection held on the console unless recalled by a telephone user. Attendant Lockout provides privacy for parties on a multiple-party call held on the console. The held parties can hold a private conversation without interruption by the attendant. Ext Alert Port (TAAS) Enter the seven-digit port number assigned to the external alerting device. This supports the Night Service — Trunk Answer From Any Station feature. NOTE: Place an X in this field to indicate that there is no hardware associated with this port assignment. If an X is used here, you must also fill in the Ext Alert (TAAS) Extension field. Valid entries Usage y/n Enter y to activate Privacy — Attendant Lockout. If y is entered, the attendant is prohibited from reentering a conference call that has been placed on hold unless recalled by a phone user on the call.
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Screen reference 555 Console Parameters 17 Ext Alert (TAAS) Extension Appears only when an X is entered in the Ext Alert Port (TAAS) field. This extension is used by the Terminal Translation Feature (TTI) to assign a port to the Ext Alert Port from a station on the Ext Alert port during system installation or provisioning. Once a port is assigned (either via TTI or by changing the Ext Alert Port field from the G3-MA or other manager terminal) the extension is automatically removed and treated as unassigned. CAS The CAS Main or Branch features must be enabled on the System- Parameters Customer-Options screen for either of these features to be functional here. RLT Trunk Group No. Appears only when branch is entered in the CAS field. Enter the trunk group number corresponding to the Release Link Trunk (RLT) trunk group to the main location when supporting CAS Branch service. CAS Back-Up Ext. This field handles attendant-seeking calls if the RLT trunk group to the CAS Main switch is out of service or if CAS Back-Up is activated. This field must be explicitly defined as an extension in the dial plan. Neither a prefixed extension nor a VDN extension is allowed. Appears only when branch is entered in the CAS field. Valid entries Usage main branch none QSIG-mainCan be used if, on the System-Parameters Customer-Options screen, the Centralized Attendant field is y. Indicates all attendants are located on the main PBX. QSIG-branchCan be used if, on the System-Parameters Customer-Options screen, the Centralized Attendant field is y. Indicates there are no local attendants and routes to the main PBX. Valid entries Usage An extension number for a station individual attendant console hunt group TEG
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Screen reference 556 Console Parameters 17 AAR/ARS Access Code Appears if the CAS field is QSIG-branch. An optional field that contains an AAR/ARS access code to route to the main PBX, if needed. Night Service Act. Ext. This is a display-only field. It contains the extension of the current night service activation station, if any. Such a station is administered by assigning it a night-serv button. IAS (Branch) Enables or disables Inter-PBX Attendant Service (IAS) Branch feature. Does not appear if, on the System-Parameters Customer-Options screen, the Centralized Attendant field is y. NOTE: CAS and IAS cannot both be active at the same time. QSIG CAS Number Appears if the CAS field is QSIG-branch. Contains the complete number of the attendant group at the main switch, or a vector directory number (VDN) local to the branch switch. This field cannot be left blank. IAS Tie Trunk Group No. Enter the number of the tie trunk group to the main for the IAS (Branch). This entry is required when IAS Branch is y. Does not appear if, on the System-Parameters Customer-Options screen, the Centralized Attendant field is y. IAS Att. Access Code Enter the extension number of the attendant group at the main switch. This entry is required when IAS Branch is y. Does not appear if, on the System-Parameters Customer-Options screen, the Centralized Attendant field is y. Valid entries Usage 0 - 9, *, # blankEnter up to 4 digits. Valid entries Usage 0 - 9Enter up to 20 digits.