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Panasonic Cpc+AII/B Digital Business System Release Notes Manual
Panasonic Cpc+AII/B Digital Business System Release Notes Manual
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Section 700 - OperationChapter 2. System Features Walking TRS Class of Service (CPC-AII and CPC-B Version 3.1 or higher) Description Walking TRS Class of Service allows an extension user to “carry” his or her toll restrictions to another phone. Before the Walking TRS Class of Service feature can be used, a Walking Class of Service code must be entered at your extension before using dialing privileges at another extension. Operation To enter a Walking Class of Service code: 1.Pick up the handset. The phone issues intercom dial tone. 2. Dial “#12.” 3.. Enter the four-digit Walking Class of Service code (0001-9999). 4. Press “#.”5. Replace the handset. To use a Walking Class of Service code: 1.Pick up the handset of an extension other than your own. The phone issues intercom dial tone. 2. Dial “#13.” 3.Enter your extension number. 4.Enter your Walking Class of Service code. 5. Press “#I.” 6.Enter a trunk access code (88Xx, 9,81-86).The phone issues outside dial tone. 7.Dial the telephone number. DBS-m-700- --.--
Section 700 - OperationChapter 2. System Features The Walking Class of Service remains in effect until you replace the handset. To clear a Walking Class of Service code:1. Pick up the handset. The phone issues intercom dial tone. 2. Dial “#12.”3. Enter the original Walking Class of Service code. 4. Press “#.”5. Replace the handset. To confirm a Walking Class of Service code (Attendant Phone only):1. Pick up the handset. The phone issues intercom dial tone. 2.Press the CONF key. 3. Dial “#12.” 4.Enter the extension number.The Walking Class of Service code for that extension appears on the display. Considerations lWalking Class of Service can be used by KTELs, DSLTs, and SLTs. lThe same Walking Class of Service code can be used on more than one extension. lIf an extension is locked out, the Walking Class of Service feature will override the lockout. lLCR and TRS dialing privileges follow the Walking Class of Service. lBefore entering a new walking COS code, you must first clear the existing code.
Chapter 3. Attendant FeaturesThis chapter describes features that are available to an attendant phone. In addition to functioning as a central answering point, an attendant phone also has special capabilities for monitoring and programming other phones. This chapter covers the following topics: IPage 1 Alternate Attendant 1 Attendant Assignment of Speed Dialing Attendant Busy Override 1 Attendant Call Park 1 Attendant Control of Absence Messages, I 3-5 I I3-7I I Attendant-Controlled Text AssignmentII3-SI 1 Attendant Feature Package I Attendant Groups 1 3-10 ( / 3-11 I Dial Tone Disable I3-12 1 DSS/72I 3-13 I I Headset Operation Key Bank Hold1 3-17 (II3-18 1 I One-Touch VM Transfer1 3-18 1Station Lockout Code Assignment 3-21 System Time and Date Control3-22 j Traffic Measurementj 3-24 1 Walking COS Confirmation ,3-25
Section 700 - OperationChapter 3. Attendant Features Alternate Attendant(CPC-A and CPC-B Versions Prior to 2.0) DescriptionThe alternate attendant receives intercom calls directed to the primary attendant if the primary attendant is busy or out of service. In addition to receiving overflow intercom calls, the alternate attendant has full access to attendant features. With CPC-B 2.0 and above, the “Alternate Attendant” program is replaced by the Second, Third, and Fourth Attendant Positions. ConsiderationsAlternate Attendant Extension Number. The alternate attendant is always extension number 11 or 101. By default, extension 11 or 101 is assigned to port 2. To assign another port as an alternate attendant, you must assign extension number 11 or 101 to that port Attendant Assignment of Speed Dialing (All Versions) DescriptionThe attendant can assign system speed dialing numbers. System speed dialing numbers are shared by all DBS extensions. Operation 1.Press the ON/OFF key.l The phone issues intercom dial tone. l The ON/OFF LED lights. 2.Press the PROG key.“F’ appears on the display. 3. Press AUTO.“FA” appears on the display. 728s ManUal - Issued 8/1/YS
Chapter 3. Attendant FeaturesSection 700 - Operation 4. 5.To select pooled trunk access, press CONF followed by the last digit of the pooled trunk number (9, 1-6). 6.Dial the telephone number to be stored. 7. 8. ConsiderationsEnter the Speed Dial code (00-89 or 000-199). “Enter SSD XX” appears on the display (where “XX’ is the System Speed Dial code). For each pause required, press REDIAL. (An R appears on the display when REDIAL is pressed . If the Speed Dial number is later displayed, a P appears.) The number appears on the display. Press the HOLD key.“SSD XX” (where “XX” is the Speed Dial code) and the stored telephone number appear on the display. Repeat steps 2 to 7 to store additional numbers. lStoring a new number.erases any previously stored data. lTo delete a System Speed Dial number, perform the programming steps, but do not enter a number before pressing HOLD. lNames for System Speed Dialing can also be stored using a DSS console connected to the attendant phone. Attendant Busy Override (CPC-AI1 and CPC-B Version 2.0 or higher) DescriptionThe Attendant Busy Override feature allows the attendant to break in on an Intercom Call or a CO Call that is already in progress. Attendant Busy Override can break into any extension, even if the extension has “Busy Overridden” turned off. (The extension feature “Busy Override” cannot break into an extension that has “Busy Overridden” turned off.) System programming determines whether the override is preceded by an alert tone. By default, Attendant Override does not sound an alert tone. _--- 3-4DBS Manual - Issued 8/l/95DBS-70-700
Section 700 - Operation OperationChapter 3. Attendant Features To override a busy extension:Press “4.” “CONF XXX YYY” (where “XXX” and “YYY” are the extension numbers) appears on the display. Related Programming l FFI (System): Attendant Override l FFl (System): Alert Tone for Busy Override & OHVA Considerations lReplace the handset to exit the three-party conference call. lThe alert tone can be turned on or off through system programming. Attendant Call Park (All Versions)Description Using the, Attendant Call Park feature, the Attendant may park an outside call until the called party can be found. The attendant can then use the Paging feature to inform the called party of the call’s Park Number. The parked call can then be retrieved from any extension by dialing the Park Number. The attendant phone is equipped with ten outside line Park Numbers (00-09). Programming a Call Park key into an FF key on a telephone or a DSS console makes one-touch Call Park possible. Operation To park an outside call: 1.Press the HOLD key.
Chapter 3. Attendant FeaturesSection 700 - Operation l The outside call is placed on hold. l “CO HOLD #XX” (where “XX” is the frunk number) appears on the display.2. Dial “75.”“PARK HOLD” appears on the display. 3.Enter desired Park Number (00-09).“PARK HOLD 01” appears on the display if you selected Park Number 01. To retrieve a call parked by the attendant (after receiving the Park Number from the Attendant): 1. 2. 3. Pick up the handset. The phone issues intercom dial toned. Dial “76.”Enter the Park Number assigned to the call. “PARK PICK XX” (where “XX” is the park number) appears, and then “CO TALK ##XX” (where “XX” is the trunk number of the call) appears. Related Programmingl FFl (System): Attendant Park Hold Recall Timer ConsiderationslWith CPC-A and CPC-B Versions prior to 3.1, an FF key assigned to Call Park does not indicate when a call is parked. Beginning with CPC-B Version 3.1, the FF key lights red to indicate a call is parked. lIf a parked call is not answered before the Attendant Park Hold Recall Timer expires, the parked call recalls to the attendant. l Intercom calls cannot be parked. _.--..3-6DBS Manual - issued 8/l/95DBS-70-700
Section 700 - OperationChapter 3. Attendant Features Attendant Control of Absence Messages, Call Forwarding, and DND(All Versions) DescriptionAn attendant phone can cancel the Absence Message, Call Forwarding, and Do-Not-Disturb (DND) features activated on any extension. OperationTo cancel an Absence Message, Call Forwarding, or DND: 1.Press the ON/OFF key. l The phone issues intercom dial tone. l The ON/OFF LED lights. 2.Press the CONF key. 3. Dial the extension number. 4. Press “*.” 5.Press the ON/OFF key. The ON/OFF LED goes off. ConsiderationslOn DSS consoles equipped with DSS keys, the indicator for an extension that has Absence Message, Call Forwarding, or DND activated lights green. This indicator goes off when the feature is canceled. The indicator does not light for Permanent Call Forwarding. Issued 8/l /95_-. -3-7
Chapter 3. Attendant FeaturesSection 700 - Operation Attendant-Controlled Text Assignment (All Versions) DescriptionThe attendant can assign text to extensions, system speed dial numbers, and Call Waiting/OHVA text replies without using a DSS/72 or entering the programming mode. Text is assigned through the dial pad on the attendant phone. Operation To assign names to extensions: 1. 2. 3. 4. 5. 6. 7. Pick up the receiver or press the ON/OFF key. Press, YKOG.Dial #2.Enter the extension’s port number. (This must be entered as a 3-digit number if CPC-B is used or a 2-digit number if CPC-A or CPC-AII is used. If necessary add leading zeros.) Press AUTO to backspace and erase the existing name. Use the dialpad sequences shown in Table 3-l on page 3-10 to enter letters and/or numbers. Press FLASH after each letter or number. Press CONF to switch between numbers and letters. To store your entry, press HOLD. To assign names to System Speed Dial numbers: 1.Pick up the receiver or press the ON/OFF key. 2. Press PROG.3. Dial#l4. Press AUTO. 5.Dial the desired of system speed dial number (00-89). --._----.--.- . -.~ .-.- ----.____-...--3-8DBS Manual - Issued 8/l/95DBS-70-700