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Panasonic Cpc+AII/B Digital Business System Release Notes Manual
Panasonic Cpc+AII/B Digital Business System Release Notes Manual
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ContentsSection 700 - Operation Night Service........................................................................................................................2-37 Off-Premises Extension........................................................................................................ 2-39 Paging................................................................................................................................... 2-39 Power Failure Transfer.........................................................................................................2-41 Remote Maintenance............................................................................................................ 2-42 Remote Programming Mode...........................................................................................2-42 Remote Programming Using PCAS or DBS Manager...................................................2-44 Station Class of Service ........................................................................................................2-45 Station Hunting..................................................................................................................... 2-46 Terminal and Circular Hunting....................................................................................... 2-47 Terminal, Distributed and Longest Idle Hunting............................................................ 2-49 Station Message Detail Recording (SMDR)......................................................................... 2-51 Tl Interface...........................................................................................................................2,54 Telephony Services ............................................................................................................... 2-56 Toll Restriction..................................................................................................................... 2-58 Trunk Groups........................................................................................................................2-61 Trunk Name Assignment...................................................................................................... 2-62 Trunk Queuing...................................................................................................................... 2-63 Universal Night Answer.......................................................................................................2-64 VoiceMailRinging.............................................................................................................. 2-65 VAU...................................................................................................................................... 2-66 RecordingandPlayingMessages................................................................................... 2-66 VAU Port Assignment..........................................................................................................2-67 Walking TRS Class of Service.............................................................................................2-69. Chapter 3. Attendant Features Alternate Attendant.................................................................................................................3-3 Attendant Assignment of Speed Dialing................................................................................3-3 Attendant Busy Override........................................................................................................ 3-4 Attendant Call Park................................................................................................................. 3-5 Attendant Control of Absence Messages,...............................................................................3-7 Attendant-Controlled Text Assignment,..................................................................................3-a Attendant Feature Package...................................................................................................3-10 Attendant Groups..................................................................................................................3-11 Dial Tone Disable.................................................................................................................3-12 DSS/72..................................................................................................................................3-13 Headset Operation.................................................................................................................3-17 Key Bank Hold.....................................................................................................................3-18 One-Touch VM Transfer......................................................................................................3-18 Station Lockout Code Assignment.......................................................................................3-21 System Time and Date Control.............................................................................................3-22 Traffic Measurement.............................................................................................................3-24 Walking COS Confirmation .................................................................................................3-25 ivDBS Manual - Issued 8/l/95DBS-70-700
Section 700 - Operation Contents Chapter 4. Key Telephone Features Key Phone............................................................................................................................... 4-3 Absence Message.................................................................................................................... 4-3 Auto Redial............................................................................................................................. 4-6 Barge-InforDirect Lines........................................................................................................4-6 Busy Override.........................................................................................................................4-7 Call CoverageGroups.............................................................................................................4-8 Call D,uration Display............................................................................................................. 4-9 Call Forwarding....................................................................................................................4-10 Call Hold...............................................................................................................................4-16 ExclusiveHold.. ..............................................................................................................4- 16 System Hold.................................................................................................................... 4-17 Call Park...............................................................................................................................4-20 Call Pickup ............................................................................................................................4-2 1 Group Call Pickup.......................................................................................................... 4-23 Call Transfer.........................................................................................................................4-24 BlindTransfer.................................................................................................................4-24 Screened Transfer ...........................................................................................................4-26 Call Waiting .......................................................................................................................... 4-28 Call Waiting/OHVATextReply.......................................................................................... 4-31 CallerIDCallLog................................................................................................................4-32 Camp- on................................................................................................................................4-36 COLineKeyTrunkAccess...................................................................................................4-37 Conference Calls ................................................................................................................... 4-38 Delayed Ringing................................................................................................................... 4-41 Dial “0” for Attendant...........................................................................................................441 Dial Tone Disable.................................................................................................................4-43 Do-Not-Disturb (DND) ..........................................................................................................4-44 EM/24 Console .....................................................................................................................4-46 Flexible Function (FF) Keys.................................................................................................4-46 Handsfree Answerback ......................................................................................................... 4-53 Handsfree Operation..............................................................................................................4-54 Headset Operation .................................................................................................................4-54 Hot Dial Pad .......................................................................................................................... 4-55 Considerations................................................................................................................4-55 Intercom Calling ................................................................................................................... 4-55 Last Number Redial.............................................................................................................. 4-58 Line Appearances.................................................................................................................4-59 DSS/BLF Appearances.........................................................................................................4-60 Mu1 ti-CO (MCO) Appearances......................................................................................4-62 Mu1 ti-Line(ML)Appearances........................................................................................4-64 ML/MC0 Separation............................................................................................................4-65 Meet-Me Answer ..................................................................................................................4-66 Message Waiting/Callback Request .....................................................................................4-67 Non-Appearing Outside Lines..............................................................................................4-69 DES-70-700DBS Manual - issued 8/l/95V
ContentsSection 700 - Operation OffhookSignaling........................................................................................................;........4-70 Offhook Voice Announce (OHVA)......................................................................................4-7 1 One-TouchKeys...................................................................................................................4-73 One-TouchVMAccess........................................................................................................ 4-77 Onhook Dialing.....................................................................................................................4-80 PooledTrunkAccess............................................................................................................ 4-80Prime Line Preference.......................................................................................................... 4-82PrivateLine........................................................................................................................... 4-83Reminder C,all.......................................................................................................................4-84Ringing LinePreference.......................................................................................................4-86Saved Number Redial........................................................................................................... 4-86 SpeedDialing........................................................................................................................4-87SystemSpeed Dial..........................................................................................................4-91Speed Dial Linking......................................................................................................... 4-93Station Lockout..................................................................................................................... 4-95Trunk-to-Trunk Transfer....................................................................................................... 4-96Voice Mail Transfer Key...................................................................................................... 4-97 Chapter 5. DSLT FeaturesDSLT...................................................................................................................................... 5-3Absence Message.................................................................................................................... 5-4 AutoRedial............................................................................................................................. 5-6 BusyOve,ride.........................................................................................................................5-6 CallForwarding...................................................................................................................... 5-7 CallHold.................................................................................‘..............................................5-l1 CallPark...............................................................................................................................5-12Call Pickup............................................................................................................................ 5-14Direct Call Pickup........................................................................................................... 5-14Group Call Pickup.......................................................................................................... 5-15 CallTransfer.........................................................................................................................5-16Blind Transfer................................................................................................................. 5-16ScreenedTransfer........................................................................................................... 5- 17 CallWaiting..........................................................................................................................5-19Camp-on................................................................................................................................ 5-21ConferenceCalls................................................................................................................... 5-22 Dial“0”forAttendant........................................................................................................... 5-23Dial Tone Disable................................................................................................................. 5-24Direct Trunk Access............................................................................................................. 5-24Do-Not-Disturb (DND)......................................................................................................... 5-25Intercom Calling................................................................................................................... 5-26Last Number Redial.............................................................................................................. 5-27Meet-MeAnswer.................................................................................................................. 5-28MessageWaiting/CallbackRequest..................................................................................... 5-29Off-HookVoiceAnnounce(OHVA).................................................................................... 5-30Vi DBS Manual - Issued 8/l/95DBS-70-700
Section 700 - OperationContents OnhookDialing..................................................................................................................... 5-32 Pooled TrunkAccess............................................................................................................ 5-32 Reminder CalI....................................................................................................................... 5-33 Saved NumberRedial...........................................................................................................5-34 Speed Dialing ........................................................................................................................5-35 Personal Speed Dialing...................................................................................................5-35 Station Lockout.....................................................................................................................5-37 System Speed Dial..........................................................................................................5-38 Chapter 6. SLT Features Absence Message....................................................................................................................6-3 BusyOverride.......................................................................................;.................................6-5 Call Forwarding......................................................................................................................6-6 Call Hold............................................................................................................................... 6-10 Call Park............................................................................................................................... 6-11 Call Pickup............................................................................................................................ 6-12 Direct Call Pickup...........................................................................................................6-12 Group Call Pickup.......................................................................................................... 6-13 Call Transfer..........................................................................................................................6-14 Blind Transfer................................................................................................................. 6-14 Screened Transfer........................................................................................................... 6-15 Call Waiting..........................................................................................................................6-17 Camp-on................................................................................................................................ 6-19 Conference Calls...................................................................................................................6-20 Dial “0” for Attendant...........................................................................................................6-21 Dial Tone Disable.................................................................................................................6-22 Direct Trunk Access.............................................................................................................6-23 Do-Not-Disturb (DND).........................................................................................................6-23 IntercomCalling...................................................................................................................6-25 Last Number Redial..............................................................................................................6-26 Meet-Me Answer..................................................................................................................6-27 Message Waiting/Callback Request.....................................................................................6-28 Off-Hook Voice Announce (OHVA)....................................................................................6-29 Pooled Trunk Access............................................................................................................6-30 Speed Dialing........................................................................................................................6-31 Personal Speed Dialing...................................................................................................6-3 1 Station Lockout.....................................................................................................................6-33 DBS-70-700DBS Manual - Issued 8/l/95vii
ContentsSection 700 - Operation . . .VIIIDBS Manual - Issued 8/l/95DBS-70-700
Section 700 - OperationIntroduction About This Manual Software Versions Covered by This Manual This manual covers all versions of CPC-A, all versions of CPC-AII software through Version 7.0 and CPC-B software through Version 7.0. Differences in feature availability or operation are noted within each feature description. If you are using this manual for a single DBS system, make note of its software version in the following table. This note may be referenced by technicians or owners of the system. Software version information for systems shipped with this document 1 CPC Model:I Software Version: F’eature Categories System Features Organization This manual contains detailed descriptions of DBS features. The feature descriptions are organized according to the following categories: Description System Features are either available on a system-wide basis or aid in the overall administration of the DBS. Attendant FeaturesAttendant Features assist the attendant in serving as a central answering point. In addition, attendant features also provide special capabilities for monitoring and programming extensions. Key Telephone FeaturesKey Telephone Features are available to DBS key phones. DBS key phones are proprietary digital sets that provide feature access through a combination of feature keys and access codes. DES-70-700DBS Manual - Issued 8/l/95ix
Digital Single-Line Telephone (DSLT) Features DSLT Features are available to Digital Single- Line Telephones. DSLTs provide digital audio quality and limited feature key access in a single-line set. Single Line Telephone FeaturesSLT Features are available to industry-standard 2500 sets. Since SLTs are not equipped with feature keys, most features are accessed by using the dialpad and/or the switchhook.Purpose The purpose of this manual is to provide an overview of feature operation and requirements. Where applicable, the following types of information are provided for each feature. Operation Hardware Require- men ts Related Programming Considerations /-- Purpose The Description section provides an overview of how the feature works and, in some cases, what it is typically used for. The Operation section includes step-by-step instructions on how to use the feature, This section lists any special hardware that is required to use the feature. The Related Programming section lists the pro- gramming subsystems associated with the fea- ture. This section provides details on feature interac- tions and limitations.XDBS Manual - Issued 8/l/95DBS-70-700
Chapter 1. List of Features The following tables list the features available with the DBS. The following tables are included in this chapter: System Features TopicPage l-3 1 Attendant Features 1 Extension FeaturesI l-5 1 1 l-6 1DBS-70-700DBS Manual - Issued 8/l/95.l-l
Chapter 1. Features List Section 700 - Operation l-2DBS Manual - Issued 8/l/95DBS-7d-700
Section 700 - Operation Chapter 1. Features List Table 1 -I.System Features ~- Feature Answer Supervision for Voice Mail Auto Day Mode Auto Set Relocation Background Music Battery Backup Call Forward ID Code forx x x x x x x.x x x x x x x Voice Mail Caller IDx x X x Caller ID Auto DISAx x x x Centrex/PBX Compatibilityx x x x x x x x x x x x DID (Direct Inward Dialing)x x x xXIX x ~x x x x x xX tX DID Night Ringing Assignment DID Delayed RingingX tX DID/DNIS Flex. Ring Assign. DID/DNISText Name Assign. DID/DNIS To a Voice Mailboxx IxIX x Ix-X tXDISAx x x x x xX Tx x+x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x +x xx x +x xX ‘x x x x X X X x x x x x x x x X x x x x Direct Trunk Accessx Ixx x xx x x x x xX i x x xX x x x 2 x x x x x x x x x Distinctive Ringing Door Box (Extension Port) Door Box (Trunk Port) DP/DTMF Stationsx x x x z x x k ,x xDP to DTMF Signal Conversion IxHunting Priority for VAUs Independent TimersX +x x 8x x x x x x Internal Hold ToneI Ix DBS-70-700DBS Manual - issued 8/l/951-3x x +x x Key Bank Hold Least Cost RoutingX X x x * Xx Music-on-Hold Night ServiceX X x. x +Night Service (2 Modes) Off-Premises ExtensionXx Ix IX. ..x I x