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Panasonic Cpc+AII/B Digital Business System Release Notes Manual
Panasonic Cpc+AII/B Digital Business System Release Notes Manual
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Table of ContentsSection 400-Programming Alternate Attendant........................................................................................................1-18 Attendant Intercom Calling...........................................................................................1-19 Extension Intercom Calling...........................................................................................I-20 Alert Tone for Voice Calls .............................................................................................1-21 Alert Tonefor BusyOverride&OHVA.......................................................................l-22 System Installation Area Code ......................................................................................l-23 SSD Name Display ........................................................................................................l-24 APVAEC Slot Assignment............................................................................................l-2.5 Voice Mail Busy Tone...................................................................................................l-26 Analog Transfer Ring Pattern ........................................................................................l-27 AttendantOverflowfor PrimaryAttendant...................................................................l-28 Delayed Ring.................................................................................................................l-29 AECDisconnectSignalDuration.. ................................................................................l-30 Second Attendant Position .............................................................................................1-31 Third Attendant Position................................................................................................l-32 Fourth Attendant Position ..............................................................................................l-33 Attendant Transfer Extension ........................................................................................l-34 Attendant Override........................................................................................................l-35 Attendant LED Alarm Indication ..................................................................................l-36 Extension (BLF) Delayed Ring .....................................................................................l-37 Analog Transfer Ring Pattern........................................................................................l-38 Mu! tiple DID/DNIS.......................................................................................................1-39 Page Duration................................................................................................................1-41 SLT DISA Ring Pattern.................................................................................................1-32 AEC Disconnect Signal Duration..................................................................................l-43 DID/DNIS to a Voice Mailbox......................................................................................l-44 DID/DNIS Answer Code...............................................................................................l-46 LCD Timer for Caller ID ...............................................................................................1-48 Internal Hold Tone..........................................................................................................l-49 Door Opener Access Code Required.............................................................................l-50 API Port Type”................................................................................................................1-51 APIBaudRate ..........................:....................................................................................1-52Serial Port Parameters (TTY Settings) ...................................................................1-53 Parity Check...................................................................................................................l-53 Odd/Even Parity .............................................................................................................1-54 Baud Rate.......................................................................................................................l-55 Stop Bit Length ..............................................................................................................l-56 Data Length....................................................................................................................l-57 SMDR Printing Mode 1: Outbound and Inbound ..........................................................l-58 SMDR Printing Mode 2: Long-Di stance and Local Calls.............................................l-59 SMDRPrintingMode3:HeaderTitle...........................................................................l-60 SerialPort Flow Control(XON / XOFF)......................................................................1-61 RAI Baud Rate...............................................................................................................1-62 - iv -DBS Manual - Issued 8/l/95DBS-70-400
Section 400~ProgrammingTable of Contents PBX Settings.............................................................................................................. 1-63 PBX Access Code(s)......................................................................................................1-63 Automatic Pause Position for PBX Access Codes........................................................l-64 External (UNA) Relay Control.................................................................................l-66 Ring Patterns for UNA Terminals (M, C and B)...........................................................l-66 External Page Interface Control for Paging Groups ......................................................l-67 Class of Service.........................................................................................................l-68 Extension Class of Service............................................................................................l-68Account Codes ...........................................................................................................l-70 Verified Forced Account Codes...................................................................................l-70 Toll Restriction for Verified Forced Account Codes .....................................................l-72 Flexible Function Screens........................................................................................l-73 Flexible Function Screen Soft-Key Assignment...........................................................l-73 FlexibleFunctionScreenText.......................................................................................1-78 Flexible Function Screen Default..................................................................................l-79 Flexible Function Screens Default (All)........................................................................I-80 Caller ID Automatic DISA.......................................................................................i-81 AutomaticDISACallers................................................................................................1-8 1 Door Phones.............................................................................................................. 1-82 Door Phone Extensions..................................................................................................1-82 Door PhoneRingAssignments......................................................................................l-84 Door Opener Access Code.............................................................................................1-86 Door PhoneToneType..................................................................................................l-87 Door Phone Ring Timeout Timer ..................................................................................1-88 Door Phone Ring Pattern...............................................................................................l-89 Door Opener Relay Timer .............................................................................................l-90 System Timers............................................................................................................1-91 AutomaticNightModeStart Time................................................................................1-91 Attendant Hold Recall Timer for CO Calls...................................................................1-93 Extension Hold Recall Timer for CO Calls...................................................................1-94 Attendant Transfer Recall Timer for CO Calls..............................................................1-95 Extension Transfer Recall Timer for CO Calls.............................................................l-96 Attendant Hunt Group Recall Timer .............................................................................1-97 Extension Hunt Group Recall Timer.............................................................................1-98 Attendant Park Hold Recall Timer................................................................................1-99 ExtensionParkHoldRecallTimer..............................................................................I- 100 Attendant Call Reversion Timer for CO Calls.............................................................l-101 Unsupervised Conference Timer .................................................................................l-102 Automatic Pause Timer...............................................................................................l-103DBS-70-400DBS Manual - issued 8/l/95-V-
3ec;w I 4uu-rrogrammlng CO Flash Timer...........................................................................................................l-104 SLT Onhook Flash Timer............................................................................................l- 106 CO Ring Cycle Detection Timer.................................................................................l-107 Inbound Ring Cycle Expansion Timer ........................................................................l-108 Dial Pause Timer.........................................................................................................l- 109 PBX Flash Timer.........................................................................................................l-110 Call Forward-No Answer Timer..................................................................................l-111 OutboundGroundStart Detection Timer ....................................................................l-l 12 Inbound Ground Start Detection Timer .......................................................................1-113 Attendant Hold Recall Timer for Intercom Calls........................................................ 1-114 Extension Hold Recall Timer for Intercom Calls........................................................ 1-115 Attendant Transfer Recall Timer for Intercom Calls...................................................1-116 Extension Transfer Recall Timer for Intercom Calls................................................... 1-117 CO Delayed Ring Timer..............................................................................................1-118 Extension (DSQBLF) Delayed Ring Timer................................................................l-120 Hunt Group No Answer Timer .................................................................................... 1-122 AutomaticDayModeStart Time.................................................................................1-123 Automatic Night 2 Mode Start Time...........................................................................1-125 Programming and DISA Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-127 Remote Programming ID Code. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-127 DISA Inbound Call ID Code. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-128 DISA Outbound Call ID Code 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-129 DISA Outbound Call ID Code 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .l-130 ID Code for System Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-131 New Function Reset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-132 New Function Reset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-132 Confirm New Function Reset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-132 DID/DNIS and Tl Settings.....................................................................................1-133 Inbound DID Dial Numbers........................................................................................1-133 System Configuration..................................................................................................1-135 Sync Source 1..............................................................................................................1-141 Sync Source 2..............................................................................................................1-143 Sync Source 3..............................................................................................................1-144 Network Re-Sync Timer..............................................................................................1-145 Disconnect Timer.......................................................................................................... 1-146 Guard Timer.................................................................................................................1-147 Release Acknowledge Timer.......................................................................................1-148 Outpulse Delay Timer..................................................................................................1-149 Wink Timeout Timer...................................................................................................l-150 Incoming Detection Timer ...........................................................................................1-151 Answer Supervision Timer..........................................................................................1-152 Immediate Glare Timer................................................................................................1-153 - vi -DBS Manual - Issued 8/l/95DBS-70-400
Wink Glare Timer........................................................................................................l-154 Digital Pad Settings.....................................................................................................l-155 TrunkConfiguration ....................................................................................................l- 158 Numberof TlChannels...............................................................................................I-159 Frame Format ...............................................................................................................l-160 Line Coding.................................................................................................................1-161 Failure Mode................................................................................................................1-162 Remote Loopback........................................................................................................ 1-163 Yellow AlarmSend.....................................................................................................l-164 Flash Key Operation....................................................................................................1-165 Red Alarm Detection...................................................................................................1-166 Yellow Alarm Detection..............................................................................................1-167 Yellow Alarm Recovery..............................................................................................l-169 Other Alarms Detection ...............................................................................................l-171 Other Alarms Recovery ...............................................................................................l-i73 Frame Loss Counter.....................................................................................................1-174 Slip Counter.................................................................................................................l-175 Red Alarm Counter ......................................................................................................1-176 Loss of Signal Counter................................................................................................1-177 .Sync Loss Counter.......................................................................................................1-178 YellowAlarmCounter.................................................................................................l-179 Yellow AlarmRelay....................................................................................................l-180 Red Alarm Relay .........................................................................................................l-181 SyncLossRelay.. .........................................................................................................I- 182 FrameLoss Relay........................................................................................................1-183 AIS Relay.....................................................................................................................1-184 Relay Reset..................................................................................................................l-185 Tl Trunk Type Emulation...........................................................................................l-186 DID/DNIS....................................................................................................................1-187 Outgoing Signaling Type.............................................................................................1-188 IncomingSignalingType.............................................................................................l-189 Trunk Mode .................................................................................................................l-190 Robbed Bit Setting.......................................................................................................l-191 Incoming Dialing Method............................................................................................1-192 Dial Tone Transmission...............................................................................................l-193 Busy Tone Transmission .............................................................................................1-194 Dial Tone Receive.......................................................................................................l-195 Ringback Tone Transmission......................................................................................1-196 DNISNumberSetting..................................................................................................1-197 DID/DNTSFlexible Ringing Assignments..................................................................1-198 Tl Trunk Closure.........................................................................................................l-200DBS-70-400DBS Manual - Issued 8/l/95- vii -
Chapter 2. Trunk Programming (FF2) Trunk Port Operation.......................................................................................................2-3 DTMF/Pulse Dialing for Trunks...................................................................................... 2-4 Pooled Trunk Access for Group “9”................................................................................2-5 Pooled Trunk Access for Groups“8 l-86”.......................................................................2-6 Trunk Port Type...............................................................................................................3-7A DISAAutoAnswer..........................................................................................................2-8 Private Trunk Line........................................................................................................... 2-9 AutomaticPauseforPBXLine.....................................................................................2- 10 DialToneDetection.......................................................................................................2- 11 Outbound DTMF Signal Duration for Auto-Dialed Digits...........................................2-12 UnsupervisedTrunkConference...................................................................................2- 13 Inbound Ring Pattern.....................................................................................................2-14 Trunk Disconnect Detection Timer ...............................................................................2-15 DISA Start Time............................................................................................................ 2-16 DISAEndTime.............................................................................................................2-17 .TrunkCircuitType........................................................................................................2- 18 ..DIDImmediate or Wink Start.......................................................................................2-21. WinkStart Timer...........................................................................................................2-22 TimeOutforDialedDIDDigits....................................................................................2-23 DID Interdigit Timeout..................................................................................................2-24 .TrunkPort Class.............................................................................................................2-25 Chapter 3. Extension Programming (FF3) Extension Numbers..........................................................................................................3-3 TerminalType.................................................................................................................. 3-5 EM/24 Port Assignment................................................................................................... 3-7 Forced LeastCostRouting...............................................................................................3-8 ForcedAccountCodes.....................................................................................................3-9. ExtensionLockout Code................................................................................................3-10 Offhook Signal (CO).....................................................................................................3-11 CallWaiting/OHVA......................................................................................................3- 12 Busy Override Send.......................................................................................................3-13 Busy Override Receive..................................................................................................3-14 PrimeLinePickup .........................................................................................................3- 15 Auto Pickup (Ringing Line)..........................................................................................3-16 Unsupervised Conference..............................................................................................3-17 Station Message Detail Recorder (SMDR) Report........................................................3-18 Offhook Signal Volume.................................................................................................3-19 Offhook Signal Pattern..................................................................................................3-20 PSD Name Display on Large-Sized LCD Phones.........................................................3-21 . . .- VIII -DBS Manual - Issued 8/l/95DBS-70-400
--W..“..I--“J’U” . . . . . . . J. --.- -. -1....,...w PageGroupExtensions.................................................................................................. 3-22 Display When Idle.........................................................................................................3-23 Display During Intercom Dial Tone.............................................................................. 3-25 Display When Calling an Extension.............................................................................. 3-27 Display WhenAccessingCODialTone.......................................................................3-29 Display WhenConversingonaCOTrunk....................................................................3-3 1 Display When Receiving a Page.................................................................................... 3-33 Display After Receiving a Call Waiting Tone............................................................... 3-35 Display When Dialing a Busy Extension...................................................................... 3-37 Extension Directory Display.......................................................................................... 3-39 ExtensionClassof ServiceAssignment........................................................................3-40 Inbound DID Dial Numbers..........................................................................................3-41 AEC Disconnect............................................................................................................3-41 RingbackToneFromMLKeys.............................................i....................................... 3-42 Station PortClass...........................................................................................................3-43 SLT Hookflash............................................................................................................... 3-45 Extension Ring Pattern.................................................................................................. 3-46 Digital SLT Receiving Volume..................................................................................... 3-48 Auto Set Relocation Code..............................................................................................3-49 Permanent Call Forward Type.......................................................................................3-51 Permanent Call Forward Extension...............................................................................3-52 ML/MC0 Separation.....................................................................................................3-53 VAU Hunting Priority....................................................................................................3-54 AEC Disconnect............................................................................................................3-55 VAU PortAssignment....................................................................................................3-56 HotDialPad...................................................................................................................3-57 Auto-Redial on Extensions............................................................................................3-58 Chapter 4. Ringing and Hunt Groups (FF4) CO Day Ring Assignments.............................................................................................. 4-3 CO Day Ring Assignments for Hunt Groups..................................................................4-4 CO Night Ring Assignments ...........................................................................................4-5 CO Night RingAssignmentsforHuntGroups................................................................4-6 Hunt Group Pilot Numbers..............................................................................................4-7 Terminal/Circular Hunt Groups....................................................................................... 4-9 Hunt Group Type...........................................................................................................4-11 Call Next Hunt Group....................................................................................................4-13 Hunt Group Members....................................................................................................4-14 Transfer Extension .........................................................................................................4-15 HuntGroupTransferTimer...........................................................................................4- 16 Hunt Group Members4-17 .................................................................................................... Call Coverage Group Members.....................................................................................4-18DBS-70-400DBS Manual - Issued 8/l/95- ix -
CO Delayed Day Ring Assignments.............................................................................4-20 CO Delayed Day Ring Assignments for Hunt Groups..................................................4-2 1 CO Delayed Night Ring Assignments...........................................................................4-22 CO Delayed Night Ring Assignments for Hunt Groups................................................4-23 Extension Ring Table.....................................................................................................4-25 Extension Delayed Ring Table......................................................................................4-26 CO Night 2 Ring Assignments......................................................................................4-27 CO Night 2 Ring Assignments for Hunt Groups...........................................................4-28 CO Delayed Night 2 Ring Assignments........................................................................4-29 CO Delayed Night 2 Ring Assignments for Hunt Groups.............................................4-30 Chapter 5. FF Key Programming (FF5) FF Key Assignments for Extensions...............................................................................5-3 FF Key Assignments for DSS Consoles..........................................................................5-8 Attendant Feature Package Key Assignments............................................................... 5-10 Chapter 6. Name and Message Assignments (FF6) General Notes..................................................................................................................6-2 Extension Name...............................................................................................................6-3 System Speed Dial Names...............................................................................................6-4 .Personal Speed Dial Names.............................................................................................6-5 Absence Messages...........................................................................................................6-6 Trunk Name Assignment.................................................................................................6-8 HuntGroupNameAssignment........................................................................................ 6-9 Call Waiting/OHVA Text Reply...................................................................................6-10 DID/DNIS Text Name Assignment...............................................................................6-11 Chapter 7. Toll Restrictions (FF7). An Overview of Toll Restrictions....................................................................................7-2 International Calling For TRS Types 3-6........................................................................7-5 DTMF Signaling During Incoming Calls for TRS Types O-6.........................................7-6 Maximum Dialed Digits For TRS Types 3-6..................................................................7-7 3-Digit TollRestrictionFor TRSTypes2-6....................................................................7-8 7-Digit Toll Restriction For TRSTypes2-6....................................................................7-9 Dialing Plan Switch .......................................................................................................7-10 Operator Access 7-11 ............................................................................................................. International Calling on Extensions...............................................................................7-12 -X-DBS Manual - Issued 8/l/95DBS-70-400
Section 400-ProgrammingTable of Contents CountryCodeTable............................................................................:..........................7- 13 Equal Access Code Format............................................................................................7-14 Office Code Restriction Table For TRS Types 2-6 .......................................................7-15 AreaCodeTableForTRSTypes3-6............................................................................7-16 OfficeCodeTableForTRSTypes3-6..........................................................................7- 17 SpecialAreaCodeTableFor TRSTypes3-6...............................................................7- 18 Special Office Code Table For TRS Types 3-6.............................................................7-19 Special7-Digit TableForTRSTypes2-6.....................................................................7-20 DayTRSTypesO-7forTrunks.....................................................................................7-2 1 NightTRSTypesO-7forTrunks...................................................................................7-22 Area Code TableFor TRSTypes3-6(GlobalCopy)....................................................7-23 Office CodeTableFor TRSTypes3-6(GlobalCopyj.................................................7-24 Area &OfficeCode Tablefor TRSTypes3-6(Global Copy)......................................7-25 SpecialOfficeCode Table For TRSTypes3-6(GlobalCopy).....................................7-26 Chapter 8. Least Cost Routing (FF8) An Overview of Least Cost Routing................................................................................8-3 BeforeProgrammingLCR..........................................................................................8-3 LCR Setup...................................................................................................................8-2 Activating LCR...........................................................................................................8-4 LCR Call Processing...................................................................................................8-4 UsingLCR WithaPBXSystem.................................................................................8-5 LCR Area Codes..............................................................................................................8-6 LCR Office Codes...........................................................................................................8-7 Special LCR Area Codes.................................................................................................8-S Special LCR Office Code Tables.....................................................................................8-9 TimePriorityRouteTables............................................................................................8- 10 LCRTrunkGroups........................................................................................................8- 12 LCR Delete Tables.........................................................................................................S-13 LCR Add Tables............................................................................................................8-14 Chapter 9. Copy Program Settings (FF9) Trunk Copy......................................................................................................................9-3 Extension Copy................................................................................................................9-4 FF Key Copy....................................................................................................................9-5DBS-70-400DBS Manual - Issued 8/l/95- xi -
JGLLIUII wuu-riuyldlillliii~yChapter IO. Speed Dial Programming (FFIO) System Speed Dial Numbers.........................................................................................IO-3 Personai Speed Dial Numbers.......................................................................................10-5Appendix A. Large-Screen Displays Menu Screens During Different Call States (FF3 ExtPor# 26-33#) . . . . . . . . . . . . . . . . . . Althru A5Appendix B. Terminal Programming TerminalProgrammingThroughaDirectConnection....................................................B- 1 Terminal Programming Through a CO or DISA Trunk.................................................. B-2 Terminal Programming Commands.................................................................................B-2 ResumingSMDRor BusMonitorModeAfter TerminalProgramming......................... B-3Section 400~Index - xii -DBS Manual - Issued 8/l/95DBS-70-400
sectron 4owrrogrammlng1 acie ot Lontents List of Figures Figure 1. CPC memory clear switch.................................................................................Intro-4 Figure 2. Phone keys used in programming mode............................................................Intro-7Figurel-l. Sofi keynumberingonlarge-display phones.....................................................I-73Figure I-2. Example of a CO Ring Cycle and its Detection Timer....................................I -I 07Figure I-3. Trunk Closure Example in a DBS 96 (32~trunk system)..................................I-200Figure 5-I. FF keylayout ona 34-button phone....................................................................5-4 Figure 5-2. FF key layout on an EM124 unit..........................................................................5-4 Figure 5-3.FF keylayout on a DSSl72console.....................................................................5-9Figure 6-I. Key layout of a DSSi72 console for text name assignment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-2 DBS-70-400DBS Manual - issued 8/l/95*..- XIII -