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Panasonic Cpc+AII/B Digital Business System Release Notes Manual
Panasonic Cpc+AII/B Digital Business System Release Notes Manual
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Chapter 1. Features ListSection 700 - Operationl-4 DBS Manual - Issued 8/l/95DBS-70-700
Section 700 - OperationChapter 1. Features List Table l-2. Attendant Features Speed Dialing Attendant Busy OverrideI :. xx- xx x x x x x x Attendant Call ParkXx. x .x x x x x x x x x x x xAttendant Control of Absence x ji.x.’ x x x x x x x x x x x x x Messages, Call Forwarding, and DND,:I Attendant-Controlled TextX .x x x x x x x x x x x x x x Assignment Attendant Feature Packagex x x Attendant Groupsx ‘x xx x x x x x x Dial Tone Disablex x x x x x x x x x x x x x x DSS/72x & x x x x x x x x x x x x x Headset OperationXxxxxxxxxx~xxxxx One-Touch VM Transferx x xIXxx x Station Lockout Codex x x x x x x x x x x x x x x AssignmentSystem Time and DateConuol x x x x x x x x x x x x x x x Traffic Measurementx x x x x x x x x x i x x x x Voice Mail Transfer Keyx x xx x x Walking COS Confirmationx x xx x x x x x DBS-70-700DBS Manual - Issued 8/l/951-5
Chapter 1. Features ListSection 700 - Operation Table l-3. Extension Features CPC-AICPC-A IIFeature Absence Message Auto Redial Barge-In for Direct Lines Busy Overrid’e CallCoverage Groups Call Duration Display Call Forwarding Call Hold: Exclusive and System Call Park Call Pickup: Direct and Group Call Transfer: Blind and Screened Call Waiting Call WaitinglOHVA Text ReplyI I I IxIxlx Caller ID Call Logx x x x x .x.x x x Camp-on X x- x .x.xXx. x X..’ x IX x x’x x x x x x x x x x x x-x x x x x x CO Line Key Trunk Access Conference Calls Delayed Ringing Dial “0” for Attendant Direct Trunk Access Do-Not-Disturb (DND) EM/24 Consolex x -t+x x Flexible Function (FF) Keysx x x ‘X x x x x x x x x x xHandsfree Answerback Handsfree Operation Headset Operation Hot Dial Pad Intercom Calling Last Number Redialx x x x x x x x x x x x x x Line Appearauces DSS/BLF Appearances: Direct Line (DL) DSS/BLF Appearances: Multi-CO (MCO) 1-6DBS Manual - Issued 8/l/95DBS-70-700
,Chapter 2. System Features This chapter contains detailed descriptions of DBS System Features. System Features are either available on a system-wide basis or aid in the overall administration of the DBS. This chapter covers the following topics: I page I Account Codes I 2-31 1 Answer Supervision for Voice Mail 1 Auto Day Mode I Auto Set Relocation f 2-6 1I 2-7 I I 2-g I Background Music I 2-11 Battery Backup2-12 Call Forward ID Code for Voice Mail2-13 Caller ID 2-14 Caller ID Auto DISA2-15 Centrex/PBX Compatibility2-16 Direct Inward Dialing (DID)2-16 DID/DNIS Flexible Ring Assignments2-18 DID/DNIS Text Name Assignment2-19 I DlD/DNIS to a Voice Mailbox1 2-20 1 Direct Inward System Access (DISA)2-22 Direct Trunk Access2-24 Distinctive Ringing2-24 Door Box (Using Extension Adaptor)2-25 1 2-27 1I Door Box (Using Trunk Adaptor) 1 DP/DTMF Stations1 2-29 1 I Independent Timers 1 Internal Hold Tone 1 Least Cost Routing (LCR) 1 Music-on-Hold INight Service DP to DTMF Signal Conversion Off-Premises ExtensionHunting Priority for VAUs I 2-29 2-392-30 1. 2-32 1 1 2-32 1 1 2-33 1 1 2-34 1 1 2-35 1DBS-70-700DBS Manual - Issued 8/l/95Page 2-1
Chapter 2. System FeaturesSection 700 - Operation TopicPage Paging2-39 Power Failure Transfe;2-41 Remote Maintenance2-42 Station Class of Service 2-45 Station Hunting2-46 Station Message Detail Recording (SMDR)2-51 Tl Interface2-54 Telephony Services 2-56 Toll Restriction2-58 Trunk Groups2-61 Trunk Name Assignment2-62 Trunk Queuing 2-63 Universal Night Answer2-64 Voice Mail Ringing2-65 VAU2-66 VAU Port Assignment2-67 Walking TRS Class of Service2-69 Page 2-2DBS Manual - Issued 8/l/95DBS-70-700
Section 700 - Operation Chapter 2. System Features Account Codes YOU can assign account codes to clients to facilitate billing and to track call dates and times, numbers called, and outside line numbers used. This information is printed for each account on the SMDR record.Non-Verified Account Codes (CPC-A, CPC-AII, and CPC-B Versions prior to 3.1 and 6.0 and higher) Description In CPC-A and CPC-B Versions prior to 3.1, account codes are not verified. With CPC-AI1 and with CPC-B Versions 6.0 and higher, account codes may be verified or non-verified depending on system programming. Non-verified account codes can beforced or voluntary, depending on extension programming. With voluntary account codes, the user is not forced to enter an account code before making a call. With forced account codes, the user must enter an account code before accessing an outside line. Non-verified accountcodes can be assigned to incoming and outgoing calls. To assign an account code to an outgoing call, the user enters the account code before making the call or during the call. To assign an account code to an incoming call, the user enters the account code during the call. To enter an Account Code before dialing: 1.Press the ON/OFF key. l The phone issues intercom dial tone. l The ON/OFF LED lights. 2.Press the AUTO key, then press “#.” l “Enter Account ##” appears on the display.l If you are using a Single Line Telephone (SLT) or Digital Single Line Telephone (DSLT), dial “#7.” 3.Enter the Account Code (up to 10 digits).4. Press “#.”DBS-70-700DBS Manual - Issued 8/l 195.Page 2-3
Chapter 2. System FeaturesSection 700 - Operation “Entered Account ##‘* appears on the display. 5.Press a vacant CO key or dial a trunk access code. 6. Dial the telephone number. To enter an Account Code during an outside call: 1.Press the AUTO key.2. Press “#.” “Enter Account #I” appears on the display. 3.Enter the Account Code (up to 10 digits). The Account Code entered appears on the display.4. Press Y.” Hardware Requirements lAn SMDR printer or external call accounting system is required to collect account code records. Related Programming lFF3 (Extension): Forced Account Codes Considerations lSLTs cannot assign account codes during a call. Verified Account Codes (CPC-AI1 and CPC-B, Version 3.1 or higher) Description Extensions with the Verified Account Codes feature enabled are restricted from making outside calls without the user first entering a valid Account Code. After a valid Account Code is entered, the Toll Restriction Service (TRS) type assigned to the code is substituted for the extension TRS type, thus temporarily allowing calls based on the new TRS type. Page 2-4DBS Manual - Issued 8/l/95DBS-70-700
Section 700 - Operation Chapter 2. System Features Extensions with the Verified Account Codes feature disabled can place outside calls based on the TRS type assigned to the extension. If a user wishes to place a call that would normally be restricted at the extension, the user can enter a valid Verified Account Code to upgrade the TRS type assigned to the extension. Operation 1.Pick up the handset. The phone issues intercom dial tone.2. Dial “#ll.” 3.Enter the four-digit Account Code.4. Press “#.” The phone issues intercom dial tone. 5.Press an available CO key or dial a trunk access code. The phone issues outside dial tone. 6.Dial the telephone number. ’The Verified Account Code TRS type remains in effect until the call iscompleted. . Related Programming lFFl (System): Verified Forced Account Codes lFFl (System): Toll Restriction for Verified Forced Account Codes lFF3 (Extension): Verified Forced Account Codes l FF7 (TRS): Toll Restrictions Hardware Requirements lAn SMDR printer or external call accounting system is required to collect account code records. Considerationsl Verified account codes are for outgoing calls only.DBS-70-700DBS Manual - issued 8/l/95Page 2-5
Chapter 2. System Features Section 700 - Operation lThe maximum number of verified account codes is 100. lEach verified account code must consist of 4 digits. l“0000” cannot be used for a verified account code. lVerified account codes do not override station lockout. lVerified account codes do not override Least Cost Routing (LCR) settings. lWith CPC-AlI and CPC-B Version 3.1 to 5.04, non-verified account codes can be used. However, they can only be used on a voluntary basis. Forced non-verified account codes are not available with CPC-B 3.1 to 5.04. Answer Supervision for Voice Mail (CPC-AII and CPC-B Version 5.0 or higher) Description This feature allows the DBS to send an answer signal to third-party voice mail systems. In previous releases, a third-party voice mail did not receive a signal to indicate that a DBS extension had answered. To determine that the extension had answered, the voice mail system had to wait until it stopped receiving ringback tone. Waiting for the ringback to stop often delayed connection times for calls from voice mail to extensions. Sending an answer signal provides quicker response time between the DBS and the voice mail system. Operation The following programming can be performed from an attendant phone or any other phone that has entered the programming access code. To assign an answer signal code: 1.Press the ON/OFF key. l The phone issues intercom dial tone. l The ON/OFF LED lights. 2.Press the PROG key.3. Dial ‘W4.” Page 2-6DES Manual - issued 8/l/95DBS-70-700