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Panasonic Cpc+AII/B Digital Business System Release Notes Manual
Panasonic Cpc+AII/B Digital Business System Release Notes Manual
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DBS Release Notes CPC-EX, Version 1 .O (Preliminary) Panasonic@ June lo,1996 #FeatureDescription 6MENU KeyUsed to return to the Main Menu screen. The default Main Menu screen contains the following items: l PERSONAL DIALl SYSTEMDIAL l EXTENSIONl FUNCTION l HELP 7PREV KeyUsed to return to the previous menu. 8NEXT KeyUsed to advance to the next menu. 9PROG KeyUsed to program FF and one-touch keys and to adjust ringer volume. Depending on the setup of your sys- tem, may also be used to transfer calls. 10Flexible FunctionUsed to access outside lines or to access call-handling 0 Keysfeatures. 11DND/CF IndicatorIndicates that Do-Not-Disturb, Call Forwarding, or Absence Message is set. 12MUTE IndicatorIndicates that your voice is muted - i.e., party on the other end cannot hear you. Lights solid when your hands-free microphone is muted and flashes when your handset is muted. 13EXT IndicatorLights when you are on a call; flashes when you hold a call. 14ON/OFF IndicatorLights when ON/OFF key has been pressed. 15REDIAL KeyUsed to redial la& outside number dialed. 16MUTE KeyUsed to activate/deactivate MUTE function. When activated, the party on the other end cannot hear you. (See item 12, MUTE Indicator.) 17AUTO KeyUsed to access speed dialing, enter account codes, or for message waiting answer/cancel. 18ON/OFF KeyUsed to make a call without lifting handset. 19FLASH KeyUsed to end an outside call and to restore dial tone without hanging up receiver. 20VOLUME KeyUsed to adjust level of tones, background music, ring- ing, receiver volume, and display contrast. 21HOLD KeyUsed to hold calls, to retrieve held calls, and to com- plete FF key programming. 22MicrophoneUsed to talk with other party without using the hand- set. 23SpeakerOutputs tones and voice at your extension. Page 14l44-Series New Phone Features
PanasonicQDBS Release Notes June lo,1996CPC-EX, Version 1 .O (Preliminary) Directory Mode DescriptionThis new feature applies to the 44series small-display phone only (i.e., phones with a 2-line LCD display). In Directory Mode, you can use the phone’s select keys (as well as other keys) to scroll through a directory of existing System Speed Dial (SSD) names, Personal Speed Dial (PSD) names, or extension names -- and select one to dial.l For example, ifyou can’t remember the party’s extension number or speed-dial number to which you want to transfer a call on hold, you can use Directory Mode tofind the number and execute the transfer. OperationThe select keys on the 44-series smaildisplay phone are located next to the display’s 2nd line.Pressing select key 1 (5” on the left) or select key 2 (“4‘ on the right) will access the displayed-directory. To use Directory Mode: 1.Press the MODE key to turn Directory Mode on. The 2nd line of the LCD will display “SSD” on the left and “PSD”on the right.l Press the MODE key again to access the directory for extension names. The 2nd line of the LCD will display “EXT” on the left. 2.Press the >. select key to access the directory of existing SSD or EXT names; or the < select key to access the PSD directory. The 2nd line will show two speed-dial or extension names at a time (the first 7 characters of each name), beginning with the A’s. 3.To scroll through the names (two at a time), press the #key. To back-scroll, press the * key. 4.To jump to another letter in the directory, press the numeric key for it. For example, press the “6” key to jump to the M’s, N’s, and 0’s.The M’s will appear fist. Press “6” again to jump to the N’s, and again to jump to the 0’s. (Note: This doesn’t work for PSD names unless the system is a DBS 824 CPC-M Version 2.0 or higher, which allows up to 40 PSDs.)l For names beginning with Q or 2, use the 1 key. 5.When the correct speed-dial or extension name is displayed, you can execute the dialing of its speed-dial or extension number by pressing the select key that points to it (> if the name is displayed on the left; or < if the name is on the right). 44;Series New Phone FeatureslPage 15
DES Release NotesPanasonic@CPC-EX, Version 1 .O (Preliminary) June lo,1996 lOr, to exit the directory without selecting a number to dial, press the END key or go on-hook. NotesIncompatibility with older phone versions.Directory Mode is available on the new 44-Series phones only. Hot Dial Pad and Directory Mode.The Hot Dial Pad feature (FF3 ExtPort# 48#) will not work on an extension in Directory Mode. Variable Mode DescriptionThis new feature applies to the 44-series small-display phone only (i.e., phones with a a-line LCD display). When the phone is in Variable Mode, the features for Flexible Function Screen select keys 1 and 2 will display during each of the following call states: Call StateExistina Proaram Address* lDuring an intercom callFF3 (ExtPort)# 2% (2%39)#l During CO dialtoneFF3 (ExtPort)## 29# (2539)#l During a trunk callFF3 (ExtPolt)# 30# (25-39)# lAfter dialing a busy extension FF3 (ExtPort)# 33# (2539)# l In these addresses, you assign a Flexible Function Screen (2539) to appear on the extension while it is in the call state. OperationThe select keys on the 44series small-display phone are labeled 5” and “4‘ to the left and right of the display’s 2nd line.Pressing select key 1 (‘5” on the left) or select key 2 (“4‘ on the right) will perform the displayed feature. To use Variable Mode: 1.Activate Variable Mode by pressing ON/OFF ‘61 ON/OFF.l When you dial ‘61 in the above sequence, the 1st line of the LCD will display “Variable md ON”. The display will return to normal when you press the second ON/OFF.l The l 61 code toggles Variable Mode on and off. Press ON/OFF l 61 ON/OFF again to turn Variable Mode off. 2.While the extension is engaged in an intercom call, the 2nd line will display select key 1 and 2 features from the Flexible Function Screen assigned to display in FF3 ExtPort# 28#.The same applies when the extension receives CO dial tone (FF3 ExtPort# 29#); during a trunkPage 16. 44-Series New Phone Features
Panasonic@June lo,1996 DBS Release Notes CPC-EX, Version 1 .O (Preliminary) Notes call (FF3 ExtPort## 30#); and after dialing a busy extension (FF3 ExtPort# 33#).l Use existing addresses FFl 2# 7# l# thru 4# to assign select key features to Flexible Function Screens.l Use existing addresses FFl 2# 7# 2# to assign screen text.l Select key features for Fixed Function Screens will not appear on small-display phones. 3.While the select key feature is displayed, you can execute the feature by pressing the > or < select key. ToggLing Variable Mode On/O@ with an FF-Key.You can program the l 6 1 code into an FF-key: In programming mode, press FF5 (ExtPort)# (KeyNo.)## (“6 I)#. The FF-key will toggle Variable Mode on/off while the extension is idle or in an off-hook/dial-tone state. The FF-key LED will remain lit (red) while Variable Mode is “On”. (You can also use a one-touch key to toggle Variable Mode on and off, however, one-touch keys do not contain an LED to indicate when Variable Mode is on.) Variable Mode After Power-Cycling.If Variable Mode is “On”, the extension will stay in Variable Mode even after power-cycling (system is powered down, then powered back up). Incompatibility with olderphone versions. Variable Mode is available on the new 44-Series phones only. Conditions under which Variable Mode does not work.Variable Mode will be temporarily overridden under the following conditions: during an incoming message state, hold state, message-waiting state, or call-waiting state. Incoming messages include: CO Queuing Incoming [trunk no.] REV.[extension no.] TRF.[trunk no.] H-Recall Call wait REC.[trunk no.] Recall Hnt [Hunt Group no.] DISA Incoming Call [extension no.] Transf [extension no.] Recall [trunk no.] HOLD Recall 4GSeries New Phone FeatureslPage 17
DBS Release NotesPanasonic@ CPC-EX, Version 1 .O (Preliminary)June lo,1996 Handset Mute DescriptionWhile using the handset (not on speaker) during a phone conversation, you can press the MUTE key to block audio path to the other party -- you can still hear them, but they can’t hear you. This feature is called “Handset Mute.” Operation1.To turn on Handset Mute while using the handset, press the MUTE key.l The MUTE indicator lamp (LED next to MUTE key) will flash.l The handset transmitter will be muted. You will still be able to hear the other party, but they can’t hear you. Notes 2.To turn off Handset Mute, do one of the following: -- press the MUTE key again, -I press HOLD to place the calI on hold; --replace the handset on-hook; or -- press the flashing FF-key to answer another call. l Note: This will drop the first call unless Key Bank Hold is enabled (FF12# l# 9#).l The MUTE indicator lamp will stop flashing. Headset Use. The Handset Mute feature also works if you are using a headset on the phone to handle calls (#51 activates Headset mode). Speakerphone Use. The MUTE key works the same as before (mutes the microphone) when you are on speaker. The MUTE lamp lights steadily when the microphone is muted, and flashes when the handset is muted. Handsfiee Answerback. The MUTE key enables or disables Handsfree Answerback the same as before. (Handsfree Answerback allows you to answer intercom calls on speaker, without picking up the handset. While the phone is idle, press the MUTE key to toggle between Handsfree Answerback On and Off. When the MUTE indicator lamp is unlit, Handsfree Answerback is ON. When the lamp is lit, Handsfree Answerback is OFF.) Offook Monitoring. This new feature and Handset Mute can both be ON simultaneously, so that both the speaker and handset transmitters are muted (but the speaker and handset receivers still operate). For more information about Offhook Monitoring, see page 19 of these Release Notes. Barge-Ins During Handset Mute.If another phone barges in on your call while Handset Mute is ON, and you change to conference talk (but not by pressing HOLD), Handset Mute will remain ON. FF-Key/One-Touch Key Restriction.Handset Mute cannot be assigned to an FF-key or a one-touch (soft) key.Page18 l 44-Series New Phone Features
PanasoniaBDBS Release Notes June lo,1996CPC-EX, Version 1 .O (Preliminary) Off-Hook Monitoring DescriptionOff-Hook Monitoring lets you put a call on speaker while the handset is off-hook. You can still communicate with the outside party via the handset, but you will also be able to hear the other party on the phone’s speaker. He/she will only be able to hear what is spoken through your handset, however - audio will not be transmitted through your microphone. Operation1.During a call, press the ON/OFF key. lAnother receiver path is established on the phone’s speaker -- you can now hear the outside party on the speaker as well as in the handset. lYour phone’s microphone is muted so that the outside party hears only what is spoken through your handset.(To mute handset transmission, press MUTE.) 2.To turn off Off-Hook Monitor (“kill” the speaker but stay on the line with the outside party through the handset), press ON/OFF again. Separate Speaker Volume for Internal vs. CO calls DescriptionYou can now establish separate volumes for internal (intercom) and external (CO) calls. To adjust volume levels, press the VOLUME key (A or V) during the appropriate call state. NotesAdjusting speaker volume will affect only the speaker (i.e., not the handset), and vice-versa. Analog Adapter DescriptionThe Analog Adapter (VB-44100) consists of a base adapter and PC board which is installed on the underside of the phone. It is used to connect the 44-series largedisplay phone to an analog device such as an SLT telephone, cordless phone, FAX machine, or modem. This a.llows the same phone line to be used to alternate between normal phone calls and analog communications. (To install, see the instructions supplied with VB-44100). 44-Series New Phone FeatureslPage 19
DBS Release NotesPanasonic@ CPC-EX, Version 1 .O (Preliminary)June lo,1996 Programming Operation to register the installation of the Analog Adapter on an extension... FF3 (ExtPort)# 51# (0 f or l)# f Extension Port where VB-44225 LarO=Analog Adapter is not Phone is instaf e-Displayinstalled on this extension. edl=Analog Adapter is installed on this extension. to implement data security measures (intermpt tones, overrides) For the Analog Port... FF3 (ExtPort)# 52# (0 or I)# ft Extension Port whereO=Disable data security on the VB-44225 Large-DisplayAnalog Adapter. Phone is installed l=Enable data security on the Analog Adapter. NOTE: This address will affect only the Analog Adapter, not the Large-Display phone itself. The first device to go off-hook will seize the line (off-hook is either lifting the handset or presstig the ON/OFF key). If the analog device goes off-hook first, the large-display phone will be unable to dial or go off-hook. You can choose which device will ring by going off-hook at either the digital key telephone or the analog device and dialing *71. The digital key telephone display will reflect “Analog port RING” or “Key Tel RING”, depending on which device is selected - the default is “Key Tel RING”. You can still aruwer an incoming call from either device, regardless of which device is ringing. For example, if the analog device is ringing, you can pick up the call on the digital key telephone by going off-hook before the analog device does. Similarly, if the digital key telephone is ringing or has not answered a voice call, the analog device can pick up the call by going off-hook first.Page 20l 44-Series New Phone Features
Panasonic@ June lo,1996 DBS Release NotesCPC-EX, Version 1 .O (Preliminary) Notes You can program the *71 ring select comand into an FF key. Pressing the key toggles between “Analog Port RING” and “Key Tel RING”. When the analog port is set to ring, the FF key LED lights red. When the key telephone is set to ring, the LED is off. Phone Restrictionsl The Analog Adapter will work on the large-display phone only (VB-44225). lA dial-pulse SLT will not function on the analog port. lStutter Dial Tone (indicating Call-Forwarding mode, Do-Not-Disturb mode, etc.) will not function on an SLT connected to the Analog Adapter. lAn analog phone connected to the Analog Adapter cannot program or access speed dials. Incoming Callsl You cannot program both devices to ring simultaneously. lThe “*71” code will not work if the other device is in use. lThe “*71” code will not work if FF3 (ExtPort)# 51# is set to “0”. lIf set to “Analog port RING”, the large-display phone will work like an SLT/OPX (no page announcements, no voice calls from other extensions, etc.). lIf the phone is in CF/DND (Call-Forward or Do Not Disturb), the phone will remain in CF/DND even if the ringing device is changed via the *7 1 code. lThe incoming ring pattern for the analog device is the same as for the digital key telephone (determined by the Extension Ring Pattern in FF3 (ExtPort)# 39# (0-9)#). If this address is set to “0” (determined by CO), the analog device will automatically default to “1 second ON, 3 seconds OFF.” Ring Patterns Not Applicable to Analog Device.The following ring pattern addresses will not affect the analog device:Analog Transfer Ring Pattern FFl 2# l# 31# (0-6)# SLT DISA Ring Pattern FFl 2# l# 34# (0 or l)# Inbound Ring PatternFF2 (Trunk)# 17# (0-9)# Flash Interaction.Any disconnect signal sent to the analog port must be greater than the SLT Flash Control; otherwise the disconnect signal will be interpreted as a flash and the call will be placed on hold. Programming Addresses That Affect the Analog Device.The following addresses will control the analog device, but will not affect the digital key telephone: AEC Disconnect Duration FFl 2# l# 35# (O-15)# SLT Flash ControlFFl 2# l# ll# (0 or l)# 44-Series New Phone FeatureslPage 21
DES Release NotesPanasonic@CPC-EX, Version 1 .O (Preliminary) June 10, 1996 SLT Onhook Flash TimerFFl 3# 14# (O-6)# AEC DisconnectFF3 (ExtPort)# 46# (0 or 1)# Analog Port on Large-Display Phone (new)FF3 (ExtPort)# 51# (0 or l)# Data Security on Analog Port (new)FF3 (ExtPort)# 52# (0 or l)# MSG (Message) Key DescriptionThe new MSG key on the VB-44225 Large-Display Phone adds the following functionality to the phone:l Auto-Callback. If a callback message has been left by another extension, you can press the MSG key to place an automatic callback to the extension that sent the message. If more than one callback message has been received, pressing the MSG key will perform auto-callback in the order received.l Auto-Answer Voice Message. You can press the MSG key to automatically access your voice mailbox. The phone will dial your voice mailbox and send access codes (if programmed) for retrieving new messages. P!‘Ograt?lfJlingAuto-Callback is always enabled for large display phones. Use the following to enable the MSG key for Auto-Answer Voice Message.~ to enable the MSG key for Auto-Answer Voice Message... FF3 (ExtPort)# 53# (0 or I)# ft Extension Port where VB-44225 Large-DisplayO=Disable MSG key from returning a “Message Waitmg”. Phone is installedl=Enable MSG key for returning a “Message Waiting”. OperationTo Program Voice Mailbox Access Codes into the MSG Key: Press PROG MSG [16-digit number] HOLD The display will reflect “Regist Data”.Page 22 l 44-Series New Phone Features
Panasonic@DES Release Notes June lo,1996CPC-EX, Version 1 .O (Preliminary) Notes To Confirm a Voice Mailbox Access Code Programmed into the Message Key.. Press COW MSG. The programmed access code will be displayed. Operation With Message Waiting Indicator. The Message Waiting Indicator on the phone’s upper right comer will flash whenever a callback message or voice message has been received. Operation During Call States. The MSG key will work only when the phone is idle, receiving dial tone, or in Directory Mode (via select key). Operation If Phone Has Both a Callback Message from another Extension and a Voice Message. Messages are accessed in a First In, First Out order. If the callback message was received before the voice message, then pressing the MSG key wilI activate Auto-Callback first. Likewise, if the voice message was received before the callback message, pressing the MSG key will access your Voice Mailbox.. Interaction with Tone-Calling Mode. If an Auto-Callback is placed to a phone that is in tone-calling mode (i.e., not voice-calling), that phone must answer or the message canceled before another message can be accessed. FF-Key Restriction.These new MSG features cannot be assigned to an FF-key. Reprogramming the MSG key if Extension Number Digits is changed.If the DBS is reprogrammed to use a different extension numbering plan (i.e., changed from 2-digit to 3-digit extensions, 3-digit to 4-digit extensions, etc.), the Voice Mailbox Access Code must be reprogrammed into the MSG key. DSS/72 Console - Key Arrangement DescriptionThe keys on the new DSS/72 Console (VB-44320) are arranged differently from the VB-43320 model. The new DSS console has 6 columns x 12 rows of keys (not 8 columns x 9 rows as in the previous version). This affects the following:l Name and Message Assignments (FF6 addresses). The alphabetical arrangement of the keys is different.l FF-Keys. The FF-keys on the DSS/72 console are numbered left-to-right, bottom row first.l DSS #I Defaults. The default extension number assignments on DSS #l are different. 44iSecies New Phone FeatureslPage 23