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Panasonic Cpc+AII/B Digital Business System Release Notes Manual
Panasonic Cpc+AII/B Digital Business System Release Notes Manual
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sectton IUU - uperarlonb~~apiar L. 3y3te111 raaiuras same DNIS number and both ports do not answer a delayed ringing call, the call follows the call forwarding settings of port 125. *.= .- OS Text Name Assignment (CPC-B Version 5.0 or higher)Description DID/DNIS Text Name Assignment allows the assignment of text names to specific DID/DNIS numbers. The text name can include up to six characters. Text name assignments are especially useikl when multiple DID or DNIS lines terminate to the same extension or group. For example, a call center may handle inquiries for three different companies. To easily identify which customer is being called, individual DID or DNIS numbers can be assigned for each customer, and then corresponding text names can be assigned to the DID or DNIS trunks. Up to 200 DID text names and 200 DNIS text names can be assigned.Related Programming Considerations FFl (System): Inbound DID Dial Numbers FFl (System): DNIS Number Setting A DSS/72 is required to assign text names to DIIYDNIS trunks. If text is assigned to a DWDNIS number that rings at multiple extensions, all of the extensions will receive the text display. The text display follows forwarded calls and transferred calls. If text is not assigned to a DIDiDNIS line, the number will display. DBS-70-700DBS Manual - Issued 8/l/95Page 2-19
-..-I---. -- -a_ .-.. ---- I- -.--.-” DIDIDNIS to a Voice Mailbox (CPC-B Version 6.0 and higher)Description DID/DNIS to a voice mailbox allows DWDNIS calls to be routed to a voice mailbox that is not connected to a physical extension. To implement this feature, the DIDDKIS trunks must be assigned to ring at the voice mail system. Once voice mail answers, the DBS sends a DID/DNIS Answer Code required by the voice mail system plus the final DID/DNIS digits to the voice mail system. The DIDDNIS Answer Code signals the voice mail system to open with a greeting and the DID/DNIS digits specify the appropriate mailbox.Operation To assign a DIDIDNIS Answer Code: 1.Pick up the receiver or press the ON/OFF key.2. Press PROG. 3. Dial #95. 4. Enter the DIDiDNIS Answer coderet uired ‘by the voice mail system (1 to. 6 digits).5. Press HOLD. 6.Press the ON/OFF key. The ON/OFF LED goes off.To display a DIDIDNIS Answer Code: 1.Pick up the receiver or press the ON/OFF key.2. Press CONF. 3. Dial #95. 4.Press the ON/OFF key. The ON/OFF LED goes off.Page 2-20DBS Manual - Issued 8/l/95DBS-70-700
Section 700 - OperationChapter 2. System Features To delete a DID/DNIS Answer Code: 1.Pick up the receiver or press the ON/OFF key.2. Press PROG. 3. Dial #95.4. Press HOLD. 5.Press the ON/OFF key. The ON/OFF LED goes off. Related Programmingl FFl (System): Number of DID/DNIS Digits to Voice Mail l FFl (System): DID/DNIS Flexible Ringing Assignments Considerations DIDIDNIS digit transmission. The DID/DNIS digits are only sent to ports that are assigned as voice mail. Answer code enby. The DIDPNIS Answer Code can be entered from an attendant phone or a key phone that has entered the programming access code. VM ports and hunt groups. The DID/DNIS digits can be sent to a specific voice mail port or a. voice mail hunt group. Second hunt group. If the DID/DNIS call rings into a hunt group that in turn transfers the call to a second hunt group, the DID/DNIS calls are not transmitted to the second hunt group. Third-par@ VM. This feature can be used third-party voice mail systems. If the feature is used with third-party voice mail systems, the voice mail can be connected through analog extension ports or OPX ports. Callforward ID. When DID/DNIS calls are forwarded to voice mai 1, the Call Forward ID Code is transmitted to the voice mail. The DID/DNIS digits are not. DIDIDNZS data transmission. The DID/DNIS digits are transmitted over the API link using the existing API key code packet. DBS-70-700DBS Manual - Issued 8/l/95Page 2-21
Lriapter 2. system teaturesSecnon /UO - Uperation Direct Inward System Access (DISA) (All Versions) Description Direct Inward System Access (DISA) gives off-site users dial-in access to the DBS. Users access DISA by dialing a ‘I-digit number assigned to a DISA trunk. For security reasons, one incoming DISA code and two outgoing DISA codes can be assigned. If an incoming code is assigned, it must be entered as soon as the DISA trunk answers. An outgoing code must be entered before the user dials an outgoing call. Operation To make a DISA call to an extension: 1.Dial the DISA trunk number. 2.Once you hear DISA dial tone from the DBS, enter the 4-digit DISA code (if an incoming DISA code is assigned). If the incoming DISA code is not programmed, you can proceed to the next step. 3.Dial the extension number.’ To make a DISA call to an outside number: 1.Dial the DISA trunk number. 2.Once you hear DISA dial tone from the DBS, enter the 4-digit DISA code (if an incoming DISA code is assigned). If the incoming DISA code is not programmed, you can proceed to the next step. 3.Dial #7 plus the 4-digit Outgoing DISA Code. Two outgoing DISA codes are assigned. Either may be used after the #7. 4. Dial the trunk group number you want to use (81-86 or 9). 5.Dial the desired telephone number. Related Programmingl FFl (System): Direct Inward System Access (DISA) ID Code Page 2-22DBS Manual - Issued 8/l/95DBS-70-700
Section 700 - OperationChapter 2. System Features l FF1 (System): DISA Outbound Call ID Code 1l FFl (System): DISA Outbound Call ID Code 2 l FF2 (Trunk): DISA Auto Answer l FF2 (Trunk): DISA Start Tie l FF2 (Trunk): DISA End Time To program an incoming code from an attendant phone: In addition to the DISA ID Setting in FFl, the following procedure can be used to program an incoming code. 1.Press the ON/OFF key. l The phone issues intercom dial tone. l The ON/OFF LED lights. 2.Press the CONF key.3. Dial “#7.” 4.Enter the DISA code. 5. Press the HOLD key. 6.Press the ON/OFF key. The ON/OFF LED goes off. Hard ware Requirementsl An MFR card is required for DISA. The MFR card is required to detect DTMF tones entered via the DISA connection. Considerations .DISA can be used to access extensions as well as outside numbers. .Once an incoming DISA code is entered, you cannot blank it out without entering the programming mode.l Busy override cannot be used for a DISA line.. With CPC-A and CPC-I3 Versions 2.0 to 2.1, DISA calls cannot access hunt groups. DBS-70-700DBS Manual - Issued 8/l/95Page 2-23
Chapter 2. System FeaturesSection 700 - Operation Direct Trunk Access (All Versions)Description Extensions can access a specific trunk for outgoing calls. Extensions can also use Direct Trunk Access to test trunks or to access data trunks. Operation 1.Press the ON/OFF key: l The phone issues intercom dial tone. l The ON/OFF LED lights. 2.Dial “88,” then enter the desired line number (01-64). l The phone issues outside dial tone. l “CO TALK #XX” (where “XX” is the line number) appears on the display.3. Dial the telephone number. The number appears on the display. 4.Complete the call and replace the handset. Distinctive Ringing (CPC-All and CPC-B Version 3.1 or higher) Description Distinctive trunk call ringing patterns can be set up for each extension using the Distinctive Ringing feature. Distinctive Ringing allows users to determine which extension is ringing when several telephones are in the same area. If nodistinctive ringing pattern is set, the extension rings based on the incoming ring pattern assigned to the trunk. Related Programming l FF3 (Extension): Extension Ring Pattern Page 2-24DBS Manual - Issued 8/l/95DBS-70-700
Section 700 - OperationChapter 2. System Features Hardware Requirements lSCC-B Version 1.2 or higher is required for this feature. Considerations lOne of ten ringing patterns can be selected.l The ringing patterns are different for key phones and SLT/OPX phones. Door Box (Using Extension Adaptor) (CPC-B Version 7.0 and higher and CPC-A II Version 7.0 and higher) Description Door boxes (also called door phones) and door openers work together. The door box is an intercom that allows visitors to announce their presence from the office door. The door opener enables a user to unlock the door using a telephone. Door openers are not sold by Panasonic; they can be purchased separately from an electronics dealer. There are two types of door phone adaptors available for the DBS. The firsttype (VB-43701) 1 utiizesa trunk connection to connect to the door box. See Door Box- (Using Trunk Adaptof) for more information. The second type (VB-437 11) utilizes a digital port extension to connect to the door box and door opener and is described below. Operation To Open a Door When Talking to the Door Box: 1.Answer the Door Box. 2.While still connected to the call, dial: ##3 NNNN * (where NNNN is the Door Opener Access Code, if required - 9999 by default) 3.The door will unlock. Listen for the person to enter the building before hanging up. To Open the Door When Not Talking to the Door Box: 1.Press the ON/OFF key (or pick up the handset). DBS-70-700DBS Manual - Issued 8/l/95Page 2-25
Chapter 2. System FeaturesSection 700 - Operation 2.While still connected to the call, dial: #3 XXX NNNN * (where XXX is the Door Box extension number and NNNN is the Door Opener Access Code, if required - 9999 by default) 3.The door will unlock. Listen for the person to enter the building before hanging up. Related programming Hardware lFF4 (Ringing and Hunt Groups): Ringing Assignments (all) lFFl (System Programming): Door Phone Assignments (all) lFFl (System Programming): Door Opener ID Requirement Requirements lThe Door Box feature requires a Door Box Adaptor (VB-43711), Door Box (Door Phone) (VA-43705), and door opener. The door opener can be purchased from an electronics dealer. lOne Door Box can be connected to a Door Box Adaptor. lEach Door Box Adaptor uses one digital extension port. lUp to 4 Door Boxes may be connected. Considerations lThe Door Box extension cannot take part in conference calls or be overridden. lDoor Box calls cannot be call forwarded or be hunting or coverage groupmembers. lThe Door Opener can be set to open for 2 to 12 seconds. Page 2-26DBS Manual - Issued 8/l/95DBS-70-700
Section 700 - OperationChapter 2. System Features Door Box (Using Trunk Adaptor) (All Versions)Description Door Boxes (also called door phones) and door openers work together. The door box is an intercom that allows visitors to announce their presence from the office door. The door opener enables a user to unlock the door using a telephone. Door openers are not sold by Panasonic: they can be purchased separately from an electronics dealer. There are two types of door box adaptors available for the DBS. The first type (VB-43701) utilizes a trunk connection to connect to the door box and is described below. The second type (VB-437 1 I) utilizes a distal port extensionto connect to the door phone and door opener. See “Door Box (Using Extension Adaptor)” on page 2-25 for more information. Operation 1.Answer the door box. (Door Box calls ring in on a dedicated FF key.) 2.Press “3” while connected to the door box extension. The door opens automatically. Related Programming lFF4 (Ringing and Hunt Groups): Ringing Assignments (all) lFF2 (Trunk Programming): DTMF/Pulse Dialing for Trunks Hardware Requirements lThe Door Box requires a Door Box Adaptor (VB-43701), Door Box (VA- 43709, and door opener. The door opener can be purchased from an electronics dealer. lUp to two Door boxes can be connected to a Door Box Adaptor and utilize the same trunk. lThe Door Box extension cannot take part in conference calls. lThe Door Opener can. be set to open for 15 seconds, 30 seconds, or one minute.DBS Manual - k&d A/l/MPnnc? 3-37
Chaoter 2. Svstem FeaturesSection 700 - OoerationlWhile the Door Opener is functioning, a call from another Door Box on the same door box adaptor cannot be answered. ConsiderationslThe trunk connected to the Door Box Adaptor must be set to dial pulse. Sensor (All Versions) DescriptionThe sensor is a device that detects when a circuit is opened or closed. Sensors can be used to detect events such as the opening of windows or doors. Whenthe sensor is tripped, a tone sounds at a designated extension. Sensors are not sold by Panasonic; they can be purchased separately from an electronics dealer. Hard ware RequirementsThe sensor is attached to the Door Box Adaptor (VB-43701). Trunk lines connected to the Door Box Adaptor signal the designated extension when the sensor is tripped. Related ProgramminglFF2 (Trunks): DTMF/Pulse Dialing for Trunks lFF4 (Ring Assignments): CO Day Ring Assignments lFF4 (Ring Assignments): CO Night Ring Assignments ConsiderationslThe trunk connected to the sensor must be a dial-pulse trunk. _--_- -.