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Panasonic Cpc+AII/B Digital Business System Release Notes Manual
Panasonic Cpc+AII/B Digital Business System Release Notes Manual
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Chapter 1. System Programming (FFl)Section 400-ProgrammingSMDR Display Start Timer for CO Ca!ls Software Version: All VersionsAddress: FFl 2# l# 2# (0, 1, or 2)# DescriptionThis address determines the delay between the start of a call and the beginning of the SMDR record (5 seconds by default). In CPC-AII/B versions prior to 6:1, it also controls the delay before call duration is displayed on LCD phones.l For Incoming Calls: An incoming call starts when the extension user answers an incoming trunk calI. If the user hangs up before the Timer ends, the system will not generate an SMDR record for the call. lFor Outgoing Calls: An outgoing call starts after the extension user dials the outgoing phone number. This allows time for the CO to connect the call, or the called party to answer, before beginning the SMDR record. Programming FFl 2# I# 2# (0, 1, or 2)# + O= SMDR record begins after 5 seconds. l= SMDR record begins after 16 seconds. 2= SMDR record begins after 30 seconds. Related Programming Call Duration Display:FFl 2# l# l# (0 or l)#SMDR Communications Parameters: FFl 2# 2# (l# thru 9#) SMDR Report (including the extension in):FF3 (ExtPort)# l# (0 or l)# NotesCaller ID Interaction. In CPC-AII/B Version 6.1 or higher using Caller ID, the SMDR Display Start Timer does not control when call duration starts displaying on LCD phones. Instead, the LCD Timer for Caller ID address controls when the display begins. Settings In Older DBS Versions.In CPC-A and CPC-B versions prior to 3.1, the SMDR Display Start Timer has only two settings -- “0” (16 seconds) or “1” (30 seconds).Page l-6 DBS Manual - Issued 8/I/95DBS-70-400 .
Section 400-ProgrammingChapter 1. System Programming (FFI) Least Cost Routing (LCR) Access Software Version: All VersionsAddress: FFI 2# l# 3# (0 or l)# DescriptionThis program specifies whether Least Cost Routing (LCR) is used when “9” is dialed to make an outside call. Prdgramming FFl 2# l# 3# (0,or I)# 0=“9” indicates a pooled-trunk call. 1=“9’* indicates an LCR call.I IRelated Programming Forced Least Cost Routing: FF3 (ExtPort)# 4# (0 or l)# LCR Settings: all FF8 programs NotesRestriction With Call Forward-Outside Feature (in CPC-AII and CPC-B Version 7.0 and above). LCR will not work with the Call Forward-Outside feature. If LCR is activated (the above address is set to “l”), extensions set to Call Forward-Outside must use trunk groups l-6 (trunk group “9” cannot be used). See Section 700~Feature Operation for more information. Required Hardware Setting.Cut strap S 1 on the CPC card to enable LCR. See Section 300~Installation for instructions. FCC Regktration. If strap S 1 is cut, a different FCC registration number should be used to identify the DBS syste,m. Both registration numbers -- one for the DBS as a PBX system (Sl is cut), and one for the DBS as a KSU (Sl is not cut) -- are printed on a label in the main cabinet. See Section 300- Installation for more information. DBS-70-400DBS Manual - Issued 8/l/95.Page 1-7
Chapter 1. System Programming (FFl)Section 400-Programming Override Toll Restriction With SSD Numbers Software Version: All VersionsAddress: FFl 2# l# 4# (SSD)# DescriptionThis address allows you to set a range of System Speed Dial (SSD) codes that will override Toll Restriction Service (TRS) types 2-6. The number entered in this address is the lower boundary for SSD codes that will override TRS. In other words, all SSD numbers higher than the one entered will also override TRS types 2-6. Programming To set a range of SSD numbers to override TRS settings (enter the lowest SSD code in the range) . . . FFl 2# l# 4# (00-89 or 0001199)# + Lowest SSD Code that will override TRS (all SSDs above this number will also override TRS) OO-89=SSD code range for CPC-A (all versions), CPC-AII and CPC-B versions prior to 7.0 OOO-199=SSD code range for CPC-AI1 and CPC-B Version 7.0 or higher To reset to the default value . . . By default, SSD,numbers do not override TRS types 2-6. To reset to default: IFFl 2# l# 4# CONF ON/OFFI Related Programming TRS Settings: all FF7 programsSSD Numbers: FFlO l# (SSD)# (PhoneNo.)# NotesSLT Audio Delay.If “Override Toll Restriction With SSD Numbers” is executed on an SLT phone, there is a 15-second delay before audio is passed to the receiver. Page 1-8DBS Manual - Issued 8/l/95D&-70-400
Section 400-ProgrammingChapter 1. System Programming (FFl) SSD Display Restriction Software Version: All VersionsAddress: FFl 2# I# 5# (0 or l)# DescriptionThis address determines whether the telephone’s LCD will display the phone number actually sent by the DBS when an SSD code is dialed (or redialed with the REDIAL key). By default, the phone number will display. This address affects SSD codes 80-89 (or 160-199, in CPC-AR/B Version 7.0 or higher). The phone numbers associated with SSD codes 00-79 (or OOO- 159) will always display during dialing, regardless of the setting here. If SSD Display Restriction is enabled (set to “1” in this address), the text assigned to the SSD code will display, but the dialed digits will not. Programming FFl 2# l# 5# (0 cy l)# O=DBS-dialed digits of SSD are displayed. 1 =DBS-dialed digits are not displayed. (only the SSD name is displayed). SSD Codes Affected By This Address -- 80-89 (all CPC versions prior to 7.0) or 160-199 (CPC-AH/B Version 7.0 or higher) Related ProgrammingOverride TRS With SSD Numbers: FFI 2# 1# # (SSD)# SSD Name Display:FFl 2# I# 19# (0 or l)#SSD Names: FF6 2# (SSD)# CONF (Name)#SSD Numbers: FFlO l# (SSD)# (PhoneNo.)# DBS-70-400DBS Manual - Issued 8/l/95Page l-9
Chapter 1. System Programming (FFi)Section 400-Programming Auto Flash Redial Software Version: All VersionsAddress: FFl 2# 1# 6# (0 or l)# DescriptionThis address determines whether the DBS will send a “flash” signal to the CO on loop-start trunks when the REDIAL key is pressed. By default, the REDIAL key sends a flash before redialing a number. If your DBS system is connected to a PBX, set this address to “0” (sending a flash may place the line to the PBX on hold). Programming FFl 2# l# 6# (0,or l)# O=REDIAL does not send “flash”. l=REDIAL sends 6‘flashy’. Related Programming COFlash Timer: FFl 3# 13# (0-15)# PBXFlash Timer: FFl 3# 18# (0-lO)#Trunk Port Type: FF2 (Trunk)# lO# (1 or 2)# NotesFlash Timing. The CO Flash Timer (FF13# 1 l#) determines the duration of a flash when REDIAL is pressed. Ground-Start Trunk Restriction. The Flash and Redial features are not functional for ground-start trunks. See Technote 13 (March 1992) for more information.Page I-10DBS Manual - Issued 8/l/95DBS-70-400
Section 400-ProgrammingChapter 1. System Programming (FFI ) One Touch DialSoftware Version: All Versions Address: FFl 2# l# 7# (0 or l)#Description The One-Touch Dial feature enables users to dial an extension by pressing a single programmable key. This feature is enabled regardicss of the programsetting (One-Touch Dial cannot be deactivated). DBS-70-400DBS Manual- Issued 8/l/95Page l-11
Chapter 1. System Programming (FFl)Section 400-Programming Onhook Transfer Software Version: All VersionsAddress: FFl 2# 1# 8# (0 or l)# DescriptionThis address determines whether a call can be transferred without pressing the PROG key. lIf Onhook Transfer is enabled (default setting), the user can transfer a call by placing the call on hold, dialing the extension number, and then hanging UP- *If Onhook Transfer is disabled, the user places the call on hold, dials the extension number, then presses PROG (or “8” if using an SLT or DSLT phone) and hangs up to transfer the call. Programming O=Onhook Transfer is disabled. l=Onhook Transfer is enabled. Related Programming Attendant Transfer Recall Timer for CO Calls: FFl 3# 4# (0-12)# Extension Transfer Recall Timer for CO Calls: FFl 3# 5# (0-12)# Attendant Transfer Recall Timer for Intercom Calls: FFl 3# 24# (0-12)# Extension Transfer Recall Timer for Intercom Calls: FFl 3# 25# (0-12)# NotesCall Transfer Limitation With CPC-A. In CPC-A versions, only trunk calls can be onhook-transferred to other extensions. In CPC-AI1 and CPC-B, both trunk and intercom calls can be onhook-transferred. Transfer Recalls.If a transferred call recalls to an extension and is not answered, it will automatically transfer to the attendant. Timing for the attendant transfer is controlled by the Attendant Call Reversion Timer (FFl 3# lO# o-12+9. VA U Interaction.If a VAU (Voice Announce Unit) is used, enable Onhook Transfer to allow the VAU to transfer calls. Page 1-12DBS Manual - Issued 8/l/95DBS-70-400
Section 400-ProgrammingChapter 1. System Programming (FFl) Key Bank Hold Software Version: All VersionsAddress: FF1 2# l# 9# (0 or l)# DescriptionUse this address to enable or disable the Key Bank Hold feature in the DBS system. lIf Key Bank Hold is enabled: - a phone user can switch back and forth between trunk calls (by pressing the FF key for each trunk) without placing the current trunk on hold. - an Attendant phone can press a DSS/BLF key to automatically transfer a trunk call to an extension without pressing HOLD first. In both cases, the DBS will automatically place the current trunk call on System Hold (anyone can pick up the call) when the phone user presses the FF key or DSS/BLF key. lIf Key Bank Hold is disabled (default setting), the phone user must press HOLD before accessing a second trunk or transferring a call. ProgrammingL O=Key Bank Hold is disabled. l=Key Bank Hold is enabled. DBS-70-400DBS Manual - Issued 8/l/95Page 1-13
Chapter I. System Programming (FFl)Section 400-Programming Non-Appearing Trunk Hold Software Version: All VersionsAddress: FFl 2# l# lO# (0 or l)# DescriptionThis address determines who can pick up trunk calls that are on hold. It applies to DBS phones that don’t have dedicated key appearances for trunk calls (the phone user can’t tell which trunk is being used for incoming or outgoing calls). Choose one of the following: lExclusive Hold: The call can be retrieved only on the extension where it was placed on hold. lSystem Hold (default setting): Any extension can pick up the call. Programming I Notes I O=Exclusive Hold is used for non-appearing trunk calls. l=System Hold is used for non-appearing trunk calls. Applicable Phone Types. This feature applies to both single-line and digital telephones. Number of Trunks That Can Be Held Without Key Appearances.Phones that do not have a key appearance for trunk calls can only hold one trunk at a time. VAU Interaction.If a VAU (Voice Announce Unit) is used, set Non- Appearing Trunk Hold to “Exclusive Hold” to prevent other extensions from picking up calls being handled by the VAU. Page l-14DBS Manual - Issued 8/l/95DBS-70-400
Section 400-Programming Chapter 1. System Programming (FFl) SLT Flash ControlSoftware Version: All Versions Address: FFl 2# 1# 11# (0 or l)# DescriptionThis address determines how the DBS will respond to a second hookflash during a call transfer on an SLT (Single-Line Telephone). By default, the second hookflash will retrieve the held call. To transfer a call on an SLT, the user hookflashes to place the call on hold, then dials the extension number to transfer the call to. If the extension is busy or not answered, the SLT user can hookflash again to either returu to dial tone or retrieve the held call. depending on the setting.(“O” or “l”, respectiveiy) in this address.The following table further explains the SLT call transfer process for both settings: Table l-l.SLT Hookflash Control Settings If SLT Flash Control is Set to “0” . . . If SLT Flash Control Is Set to “1” . . .-- ;;eh;y;r hookflashes to place a call -- i;eh;y;r hookflashes to place a call -- The.user dials an extension number to-- The user dials an extension number totransfer the call. The extension istransfer the call. The extension is busy or does not answer.busy. -- The user hookflashes a second time-- The user hookflashes a second timeto receive dial tone.to retrieve the held call. -- The user dials another extension*.-- The user can then hookflash a third -- When the extension rings, the user time to place the call on hold and hangs up to transfer the held call.receive dial tone. -- The user dials another extension. * Or, the user can hookflash a third-- When the extension rings, the user time to retrieve the held call.hangs up to transfer the held call.NOTE: This address does not affect how the hookflash functions when the SLT user is listening to dial tone. DBS-70-400DBS Manual - Issued 8/l/95Page l-l 5