Home
>
ATT
>
Communications System
>
ATT DEFINITY Communications System Generic 3 Instructions Manual
ATT DEFINITY Communications System Generic 3 Instructions Manual
Have a look at the manual ATT DEFINITY Communications System Generic 3 Instructions Manual online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 164 ATT manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.
Introduction 1-6Issue 3 March 1996 nEmergency Access to Attendant nFacilities Test Calls nLeave Word Calling nLine Lockout nTrunk Group Hunting G3s Version 1 DEFI NI TY Generic 3s Version 1 is d esigned to provide businesses with up to 200 stations with greater flexibility in choosing their telecommunication systems. Not only does G3s carry the same strength of architecture, price performance, and investment protection provided by Generic 3i and Generic 3r, DEFINITY Generic 3s also includes many of the Generic 3i features and applications in p a ckages that serve a variety of business needs. DEFI NI TY Generic 3s offers two distinct p ackages: the Premier Business Package (PBP) and the Ad vantage Business Package (ABP). Each package contains a subset of the DEFI NI TY Generic 3i features and options that meet specific business needs and provide flexible communication solutions. The Premier Business Package is designed for customers with up to 200 stations and 100 trunks, while the Advantage Business Package is designed for customers with up to 200 stations and 50 trunks. The optional features for PBP are the same as for G3i; the optional features for ABP includes a subset of the G3i optional features and are available through various o ption packages. See Table 1-6 for further details. G3vs Version 1 DEFI NI TY Generic 3vs is a new member of the Generic 3 family of cost-effective digital communications systems d esigned to: provide businesses with 80 or fewer stations greater flexibility in choosing their telecommunication systems. It also provides satellite affiliates of multi-location businesses with the same telecommunication services available at larger locations using the G3s, G3i, and G3r switches. G3vs is a c onvenient comp act single-carrier cabinet switch that is wall-mounted. It has a FLASH memory cartridge that sup p orts all G3s features and options except, Integrated Services Digital Network — Basic Rate Interface (ISDN-BRI) and CallVisor Adjunct/Switch Ap plication Interface (ASAI). As state d for G3s, the Ad vantage Business Package and the Premier Business Package are available.
Generic 3 Version 2 Issue 3 March 1996 1-7 Generic 3 Version 2 Version 2 comb ines almost all features available in Version 1 software across all hardware platforms into one software b ase. This base is available on all platforms. For example, the international features that were only available for DEFI NI TY G3i -G l o b al are now available for G3r, G3i, and G3s/G3vs. Generic 3 Version 2 includes the following switches: nGeneric 3i Version 2 (G3iV2) G3i Version 2 also runs on two d istinct processor platforms: an i286 and i386. To distinguish b etween these products this d ocument will sometimes specify G3iV1-286 and G3iV1-386 or G3iV2-286 and G3iV2-386. The major differences between these p ackages are that G3i-386 has larger capacity limits than the G3i-286 (see Ap pendix A, System Parameters for details). nGeneric 3r Version 2 (G3rV2) nGeneric 3s Version 2 (G3sV2) G3s Version 2 has two p ackages: the Premier Business Package (PBP) and the Advantage Business Package (ABP). nGeneric 3vs Version 2 (G3vsV2) G3vs Version 2 has two p a cka ges: the Premier Business Package (PBP) and the Advantage Business Package (ABP). New Features for Version 2 The following new features are supported in Generic 3 Version 2: nEAS (Expert Agent Selection) nECMA (European Comp uter Manufactures Association) ISDN-PRI Basic Call nJapan NTT ISDN-PR I Basic Call nRedirection on No Answer (RONA) nSpain Telephone System Comp atibility nVoice Response Integration (VRI) nWideband Switching Generic 3 Version 3 Generic 3 Version 3 includes the following switches: nGeneric 3i Version 3 (G3iV3) G3i Version 3 runs on the i386 processor platform.
Introduction 1-8Issue 3 March 1996 nGeneric 3r Version 3 (G3rV3) nGeneric 3s Version 3 (G3sV3) G3s Version 3 has two p ackages: the Premier Business Package (PBP) and the Advantage Business Package (ABP). nGeneric 3vs Version 3 (G3vsV3) G3vs Version 3 has two p a cka ges: the Premier Business Package (PBP) and the Advantage Business Package (ABP). New Features for Version 3 The following new features are supported in Generic 3 Version 3: n Ad d/Remove Skills nAdministrable Logins nAgent Sizing nAttendant Room Status nConstellation Voice/Data Terminal Support nForced Password Aging nMultiple Call Handling nSwitch Based Bulletin Board nVDN of Origin Announcements nVuS ta t s Many Generic 3 features were also enhanced for G3V3. See DE FI NITY Communications System Generic 3V2 to Generic 3V3 Transition Reference , 555-230-621, for a complete d escription of all V2 to V3 additions and enhancements. Generic 3 Version 4 Generic 3 Version 4 includes the following switches: nGeneric 3i Version 4 (G3iV4) G3i Version 4 runs on the i386 processor platform. nGeneric 3r Version 4 (G3rV4) nGeneric 3s Version 4 (G3sV4) G3s Version 4 has two p ackages: the Premier Business Package (PBP) and the Advantage Business Package (ABP). nGeneric 3vs Version 4 (G3vsV4)
Generic 3 Version 4 Issue 3 March 1996 1-9 G3vs Version 4 has two p a cka ges: the Premier Business Package (PBP) and the Advantage Business Package (ABP). New Features for Version 4 The following new features are supported in Generic 3 Version 4: nAdvice of Charg e (ISDN-PRI) nCall Forward Busy/Don’t Answer nDCS Call Coverage nFlexible Billin g nMisoperation Handling (modified) nPC Application Software Translation Exchange (PASTE) nRinging — Ab breviated and Delayed nTenant Partitioning nWorld Class Core BRI Many Generic 3 features were also enhanced for G3V4. See Appendix C, Generic 3 V3 to Generic 3 V4 Transition Reference for a complete description of all V3 to V4 a d ditions and enhancements.
Introduction 1-10Issue 3 March 1996 Generic 3 Notation The Generic 3 notation refers to ALL G3 releases. To differentiate b etween the Generic 3 (G3) switches as a group, and the different imp lementations of the Generic 3 switches, the notations listed below are used in this document . Table 1-1. Generic 3 Version 1 Switches Abbreviation Refers to... G3sV1 Generic 3s Version 1 G3sV1 ABP Generic 3s Version 1 Advantage Business Package G3sV1 PBP Generic 3s Version 1 Premier Business Package G3vsV1 Generic 3vs Version 1 G3vsV1 ABP Generic 3vs Version 1 Advantage Business Package G3vsV1 PBP Generic 3vs Version 1 Premier Business Package G3iV1 Generic 3i Version 1 G3i-Global International Generic 3i Version 1 G3rV1 Generic 3r Version 1 G3V1 G3sV1, G3vsV1, G3iV1, G3i-Global, and G3rV1 Table 1-2. Generic 3 Version 2 Switches Abbreviation Refers to... G3sV2 Generic 3s Version 2 G3sV2 ABP Generic 3s Version 2 Advantage Business Package G3sV2 PBP Generic 3s Version 2 Premier Business Package G3vsV2 Generic 3vs Version 2 G3vsV2 ABP Generic 3vs Version 2 Advantage Business Package G3vsV2 PBP Generic 3vs Version 2 Premier Business Package G3iV2 Generic 3i Version 2 G3iV2-286 Generic 3i Version 2 on 286 processor G3iV2-386 Generic 3i Version 2 on 386 processor G3rV2 Generic 3r Version 2 G3V2 G3sV2, G3vsV2, G3iV2, and G3rV2
Generic 3 Notation Issue 3 March 1996 1-11 Table 1-3. Generic 3 Version 3 Switches Abbreviation Refers to... G3sV3 Generic 3s Version 3 G3sV3 ABP Generic 3s Version 3 Advantage Business Package G3sV3 PBP Generic 3s Version 3 Premier Business Package G3vsV3 Generic 3vs Version 3 G3vsV3 ABP Generic 3vs Version 3 Ad vantage Business Package G3vsV3 PBP Generic 3vs Version 3 Premier Business Package G3iV3 Generic 3i Version 3 G3rV3 Generic 3r Version 3 G3V3 G3sV3, G3vsV3, G3iV3 and G3rV3 Table 1-4. Generic 3 Version 4 Switches Abbreviation Refers to... G3sV4 Generic 3s Version 4 G3sV4 ABP Generic 3s Version 4 Advantage Business Package G3sV4 PBP Generic 3s Version 4 Premier Business Package G3vsV4 Generic 3vs Version 4 G3vsV4 ABP Generic 3vs Version 4 Ad vantage Business Package G3vsV4 PBP Generic 3vs Version 4 Premier Business Package G3iV4 Generic 3i Version 4 G3rV4 Generic 3r Version 4 G3V4 G3sV4, G3vsV4, G3iV4 and G3rV4
Introduction 1-12Issue 3 March 1996 The following table identifies switches independent of their versions. Table 1-5. Generic 3 Switches Abbreviation Refers to... G3s G3sV1, G3sV2, G3sV3, G3sV4 G3vs G3vsV1, G3vsV2, G3vsV3, G3vsV4 G3i G3iV1, G3iV2, G3iV3, G3iV4 G3i-Global G3V1-Global G3r G3rV1, G3rV2, G3rV3, G3rV4 G3 G3V1, G3V2, G3V3, G3V4
Security Measures Issue 3 March 1996 1-13 Security Measures Security on the Remote Administration port cannot be overemp hasized. If it is not secure, an unauthorized user can compromise the system in many ways, such as viewing Barrier and Authorization c o des or viewing Feature Access Codes. !WARNING: If you suspect that unauthorized access has occurred, the system administrator should change the barrier codes, authorization codes, passwords, and any other sensitive codes. To help secure the system, the system administrator should follow the steps below: nChange the factory default passwords after the system is powered up if you have a DEFINITY release prior to G3V3. With G3V3 a n d higher, the switch is equipped with init, inads, and craft passwords. These are the only default logins and are AT&T services logins. The first superuser customer login must be created during the installation process. nIf you are u pgrading to V3 or V4, your logins and passwords will be preserved as part of the u pgrade process. In this case, change logins and passwords following the upgrade. nChange passwords quarterly. nAdminister the Security Violation Notification feature to report unsuccessful attempts to access the system. With G3V3 and later releases, the Security Violation Notification Feature has the a d ded capability of disabling a valid login ID following a security violation involving that login ID and disabling remote access following a security violation involving a barrier code or authorization c o de. nUse the Recent Change History feature to determine if unauthorized changes have been made to the system. To assist in identifying unauthorized use of the system, in G3V4, the Recent Change History Report lists each time a user logs in or off the system. NOTE: With the exception of log ins and log offs with G3V4 and later releases, the Recent Change History feature does not record and disp lay administration commands that only display information. Please pay special attention to the features and security measures discussed in the following sub-sections. For assistance with toll fraud prevention, call either AT&T Corporate Security at 800 821-8235 or the DEFINITY Helpline at 800 225-7585. If you have identified fraudulent calling in progress, and require assistance in stopping the fraud, call the AT&T Technical Service Center at 800 242-2121.
Introduction 1-14Issue 3 March 1996 When you have dialed the service center number from a touch-tone phone, you will make selections on several menus to access toll fraud help. Follow the verbal instructions provided by the menu topics. Logoff Notification G3V4 and later releases provide for notification at logoff when the Remote Access or Facility Test Calls features remain active. Logoff Notification is administered on the Login Administration form and can be assigned to any login ID. The notification can be administered to force acknowledgment from the user. Logoff Notification is primarily used to notify the system administrator when one of these security risk features is still active at logoff. Notification guard s against inadvertently leaving a security risk feature active. It can also alert the system administrator to unauthorized feature activation. See the GBCS Products Security Handbook , 555-025-600, for more information. Passwords 1. Change all default passwords in both the switch and adjuncts (CMS, CSM, AUDIX, Trouble Tracker, VMAAP, Manager II/III, Conversant, Intuity, and others) 2. The following customer logins are included in the G1 and G3 (pre-V3) product: cust, rcust, browse, b cms, and nms. The “cust” login is for superuser access. The remaining logins are non-superuser access. G3V3 and later releases have administrable logins. 3. AT&T will change the p assword quarterly on its login IDs. 4. Use the maximum number of digits, mixing both alpha and numeric 5. Change passwords at least quarterly G3V3 and later releases enhanced switch security by adding Forced Password Aging and Administrable Logins. This security feature enables the user to define their own login IDs and specify a set of commands that each login has access to. In a ddition, the user is required to change the password for each login at specified time intervals when Forced Password Aging is administered. Physical Security 1. Keep wiring closets and switch rooms secure 2. Keep any documentation pertaining to switch operation secure 3. Keep any reports that may reveal trunk access code, remote access barrier codes, authorization c o des, or password information secure
Security Measures Issue 3 March 1996 1-15 Remote Administration Port Security on the Initialization and Administration System (INADS) Remote Administration Port is critical. The optional Remote Port Security Device (RPSD) is a password encryption device that can be attached to the Remote Administration Port for increased security. It is virtually imp enetrable and provides maximum protection. To increase system security, G3V4 b y d efault disables customer access to the INADS Remote Ad ministration Port. For a customer to have a c cess, AT&T must enable customer super-user login access. Once access is enabled, the customer must enable port access as needed per user login. Trunks 1. If ARS is provided, do not allow Dial Access by Trunk Access Codes 2. Remove the Facility Test Call feature code (Feature Access Codes) 3. On the COR form d isable the Facility Access Trunk Test (N) 4. If provided, administer a trk-ac-alm on the console to alert whenever the Facility Test Call feature is enabled 5. Disallow Trunk-To-Trunk Transfer if not needed 6. Disallow or limit outgoing calls from tie lines by assigning appropriate FR L ’ s 7. Require Forced Entry of Ac c ount Codes or Authorization Codes on toll calls 8. Block International calls if no business is conducted overseas or use the ARS tables to limit calling to specific country codes or North American area codes. 9. Block area codes if calls to certain states are not permitted AUDIX 1. Limit voice mail to internal calling only by Outward Restricting the COR of the voice ports and assigning the lowest possible FRL to the COR 2. Allow outbound calls to only certain numb ers as defined by the Unrestricted Call List 3. Activate Enhanced Call Transfer if available in the AUDIX, DEFINITY AUDIX, or Intuity and if supported by the switc h 4. Restrict the transfer capability of AUDIX from accessing trunks by assigning a COR that prohibits access. For details on how to administer a DEFI NIT Y AUD IX in st all ation, refer to Sw i t c h Administration for DEFI NIT Y AU DIX S yst em R 1. 0 , 555-300-509.