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ATT DEFINITY Communications System Generic 3 Instructions Manual
ATT DEFINITY Communications System Generic 3 Instructions Manual
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Personal Central Office Line (PCOL) Issue 3 March 1996 3-957 Personal Central Office Line (PCOL) Feature Availability This feature is available with all Generic 3 releases. Description Provides a d edicated trunk for direct access to or from the public network for multiappearance voice terminal users. Each PCOL can have ap pearance at multiple multiappearance voice terminals. Users assigned this feature press the PCOL feature button to answer and place calls — dial access is not provided. The status lamp associated with the PCOL button indicates the busy or idle status of the trunk. An incoming PCOL c all rings all voice terminals assigned the feature (ringing c an be either audible or silent, d epending on administration). The PCOL b utton status lamp flashes even if all call appearances at the voice terminal are active. If a call appearance is idle, the status lamp associated with that appearance also flashes. CO, FX, and WATS trunks can be assigned to this feature. PCOLs are not assigned a COR. Considerations PCOLs are useful to users such as executives, dispatchers, or buyers with a high volume of calls going outside the system, and businesses with specialized incoming calls (such as a service department). Interactions The following features interact with the PCOL feature. nAbbreviated Dialing Abbreviated Dialing can be used with the PCOL feature. However, the accessed lists are associated with the individual voice terminals. nBrid ged Call Ap pearance If a user is active on his or her primary extension number on a PCOL call, bridged call a p pearances of that extension number cannot be used to bridge onto the call. The call can only be brid ged onto if another voice terminal is a member of the same PCOL group and has a PCOL button.
Feature Descriptions 3-958Issue 3 March 1996 nCall Coverage AUDIX cannot be in the coverage path of a PCOL group. nHold When a user, active on a PCOL call, puts the c all on Hold, the status lamp associated with the PCOL b utton d oes not track the b usy/idle status of the PCOL. nLW C LWC messages can be stored for a PCOL group. The messages are retrieved by an authorized systemwide message retriever. When a message is stored, the remote Automatic Message Waiting lamp assigned for the PCOL group lights. One remote Automatic Message Waiting lamp is allowed per group. nCDR The CDR feature can be activated for PCOL calls, but the CDR record does not sp ecifically identify the call as PCOL. A PCOL call can, however, be i dentified by the trunk access code used on the call. The call is recorded to the extension numb er assigned to the voice terminal where the call was originate d or answered. nSend All Calls Send All Calls cannot be activated for a PCOL group. nTemporary Bridged Appearance When a PCOL is shared (assigned to a group), any group member can bridge onto a PCOL call through the Temporary Brid ged Appearance feature. The Privacy — Manual Exclusion feature can be activated on such a call if the voice terminal is assigned an Exclusion button. nTransfer A PCOL c an b e transferred to an extension that d oes not have a b utton for that PCOL. The following features cannot be used with the PCOL feature: nARS nCall Forwarding All Calls nRingback Queuin g Administration PCOLs are a dministered by the System Manager. The following items require administration: nGroup number nGroup type (CO, FX, or WATS)
Personal Central Office Line (PCOL) Issue 3 March 1996 3-959 nGroup name (optional, used for display purposes) nData Restriction activation nCDR activation nCall Coverage path (redirection criteria can be Don’t Answer and Cover All Calls) nExtension numb ers of voice terminals assigned to PCOL group (up to four terminals can share a PCOL) nPCOL button (per terminal assigned to the PCOL group) nExclusion button (optional on a per-terminal basis) nRemote Automatic Message Waiting lamp (one allowed per PCOL group) nAudible or silent ringing The following items can be administered for the CO, FX, or WATS trunk used for the PCOL: nCircuit pack port number nTrunk type nTrunk name (for display purp oses) nTrunk access code (nondialable, used to identify the trunk for CDR) nOutgoing dialing type nCO disconnect timing nTerminating area c o de nPrefix for code conversion nToll table index for c o de conversion nPrefix 1 (needed for CO and FX trunks if the prefix 1 is needed for toll calls) nTimers based on board capabilities NOTE: Timer administration is available for G3i-Global, G3V2, and later releases. Hardware and Software Requirements Requires one p ort on a TN747 CO Trunk circuit pack for each CO, FX, or WATS trunk assigned as a PCOL. No additional software is required.
Feature Descriptions 3-960Issue 3 March 1996 Personalized Ringing Feature Availability This feature is available with all Generic 3 releases. Description Allows users of certain voice terminals to uniquely identify their own calls. Each user can choose one of a number of possible ringing patterns. The eight ringing patterns are tone sequences consisting of different combinations of three tones. The eight d ifferent comb inations are listed below. The tones are heard in the sequence given for each combination. n750 Hz, 750 Hz, 750 Hz (normal ringing) n1060 Hz, 1060 Hz, 1060 Hz n530 Hz, 530 Hz, 530 Hz n530 Hz, 1060 Hz, 1060 Hz n1060 Hz, 1060 Hz, 530 Hz n1060 Hz, 530 Hz, 530 Hz n1060 Hz, 530 Hz, 1060 Hz n530 Hz, 1060 Hz, 530 Hz Each ringing pattern requires 0.6 second (0.2 second for each tone) in the 5.2 seconds ringing cycle. This 0.6 second of personalized ringing occurs at the given time during the ringing cycles of the following types of calls (times indicated are in seconds): nInternal voice terminal, internal tie trunk, and remote access calls 0.6 on, 0.6 personalized ringing, 4.0 off nAttendant extended, attendant originated, and incoming trunk calls, including external tie trunk calls 0.2 on, 0.4 off, 0.6 p ersonalized ringing, 4.0 off nAutomatic Callback, Priority Calling, and Rin g back Queuing Callback calls 0.1 on, 0.1 off, 0.1 on, 0.3 off, 0.6 p ersonalized ringing, 4.0 off nIntercom Calls (7404D and 7407D voice terminals only) 0.6 personalized ringing, 4.6 off One of the eight ringing p atterns can be sp ecified for each eligible voice terminal (7303S and 7305S) by the System Manager. In a d dition, the 7404D, 7406D, 7407D, 7410D, 7505D, 7506D, 7507D, 8503T, and 7103A
Personalized Ringing Issue 3 March 1996 3-961 programma ble voice terminal users have the capability of setting their own ringing pattern. The 7404D user can select the desired ringing pattern via the given menu options. The 7406D or 7407D user can select the desired ringing pattern by using the Select Ring and PR (Personalized Ringing #) buttons. The 7103A programmable voice terminal user can select one of four ringing patterns via a slide switch on the voice terminal. Considerations With Personalized Ringing, users working closely in the same area can each specify a different ringing p attern. This enables the users to d istinguish their own ringing voice terminal from other voice terminals in the same area. Up to eight different ringing patterns are available. Interactions The normal ringing cycles are altered as described in the Description section of this feature. With Ad ministrable Distinctive Ringing (G3i-global, G3r, G3V2, and later releases) the association between the number of ring bursts and the call types is administrable. Administration Personalized Ringing is administered for the 7303S and 7305S voice terminals on a per-voice terminal basis by the System Manager. Administration consists of assigning one of the eight ringing patterns to each eligible voice terminal. Also, a 7404D, 7406D, 7407D, 7410D, 7505D, 7506D, 7507D, 8503T, or 7103A programma ble voice terminal user can specify his or her own ringing p attern. The user specified ringing pattern for a 7404D, 7406D, or 7407D, however, is lost in the event of a p ower failure. The user specified ringing pattern for a 7410D is lost if the set loses auxiliary power. Hardware and Software Requirement No a d ditional hardware or software is required.
Feature Descriptions 3-962Issue 3 March 1996 Power Failure Transfer Feature Availability This feature is available with all Generic 3 releases. Description Provides service to and from the local telephone company CO, including WATs, during a power failure. Considerations Power Failure Transfer provides certain voice terminals with the c a pability to access the local CO and to answer c ertain incoming calls d uring a power failure. These voice terminals can be used to make or answer important or emergency calls. Each voice terminal can be connected to a separate CO trunk for the Power Failure Transfer feature. The Power Failure Transfer feature is available in multiples of five. Local CO trunks (including incoming WATS lines) can be used for Power Failure Transfer. The 500-typ e (rotary dial) or 2500-type (touch-tone or DTMF) voice terminals must be used for Power Failure Transfer. Rotary dialing must b e used if the local CO accepts dial p ulses only. When a G3 system is not in the p ower failure mo de, power failure transfer terminals (500-type rotary dial) can be used as regular extensions. Interactions During the Power Failure Transfer mode, no other system features can be activated. If Night Service is activated and a power failure occurs, the system, when brought back up, automatically returns to the Night Service mo de. Administration None required.
Power Failure Transfer Issue 3 March 1996 3-963 Hardware and Software Requirements One emergency transfer panel is required for every five or six trunks assigned to Power Failure Transfer, de pending on the transfer panel used. Two emergency transfer panels are available: nZ1A Panel — Each unit serves up to six power failure transfer terminals. A ground-start key is required at each preselected voice terminal when ground-start trunks are used. nPorta-Systems Model 574-5 Panel — Each unit serves up to five failure transfer terminals. The unit provides automatic ground start or loop start. No a d ditional software is required.
Feature Descriptions 3-964Issue 3 March 1996 Priority Calling Feature Availability This feature is available with all Generic 3 releases. Description Provides a special form of call alerting between internal voice terminal users. The called voice terminal user receives a distinctive, administrable alerting signal (default is a three-burst alerting signal). An active single-line voice terminal user who receives a Priority Calling call hears a distinctive priority Call Waiting tone (the number of bursts is administrable; see ‘‘Distinctive Ringing’’ for details). A multi-appearance voice terminal user receives the Priority Calling call on an idle call a p pearance. If all call appearances, including the call appearance normally reserve d for call origination, are active, the caller receives a busy tone. If the call appearance normally reserved for call origination is the only idle call appearance, an incoming priority call rings at that call ap p earance. A user activates priority calling by dialing a Priority Calling access code or pressing a Priority button, followed by the d esired extension number. DCS priority calling from the attendant station is not available. Whether or not a user can activate Priority Calling is determined by the user’s COS. Considerations With Priority Calling, a voice terminal user can ring another voice terminal with a distinctive signal that tells the called party the incoming call requires immediate attention. The called party can then handle the call accordingly. DCS priority calling from the attendant station is not available. Call Coverage Consult calls and callback calls from Automatic Callback and Ringback Queuing Attendant Intrusion are Priority Calling calls. Interactions The following features interact with the Priority Calling feature.
Priority Calling Issue 3 March 1996 3-965 nAbbreviated Dialing If a priority call is to be made to a number in an ab breviated dial list, an Abbreviated Dial button must be used. The Ab breviated Dial Feature Access Code is not valid after priority calling has been activate d. nAutomatic Callback and Ringback Queuing Callback calls do not redirect, d o not forward , and cannot be picked up by a Call Pickup group member. nBrid ged Call Ap pearance A Bridg e d Call Appearance receives ringing on a priority call the same as the called primary extension. nCall Coverage Priority Calling c alls d o not redirect to coverage unless the c aller activates Go To Cover. If the call redirects, it remains a Priority Call, and the covering user receives a distinctive (d efault is three-burst) ringing signal. nCall Forwarding All Calls Priority Calling calls (except callback calls) are forwarded, and the forward ed call remains a Priority Calling call. nCall Waiting Termination A Priority Calling call waits on an active single-line voice terminal even if the Call Waiting Termination feature is not assigned to the voice terminal. The active single-line voice terminal user receiving the call hears a distinctive (default is three-burst) priority Call Waiting tone. nConsult A Consult call acts as a priority call and waits at a single-line voice terminal, even if the single-line voice terminal does not have Call Waiting Indication assigned. nDial Access to Attendant A Priority Calling call cannot be originated to the attendant. However, the attendant can originate Priority Calling calls. nDCS On a DCS tandem call to a single-line voice terminal, the called p arty d oes not receive priority ringing if the calling party activates Priority Calling after he or she has already made the call. The called party in this situation only receives priority ringing if the calling party activates Priority Calling p rior to dialing the extension.
Feature Descriptions 3-966Issue 3 March 1996 nRinging Single-line voice terminals (2500 series) can be administered so that distinctive signals are not provided. In this case, one-burst ringing is provided for Priority calls. nLast Numb er Diale d If a priority call is to be made to the last number dialed, the Last Number Dialed button must be used. The Last Number Dialed Feature Access Code is not valid after priority calling has been activated. Administration Priority Calling is administered by the System Manager. The following items require administration: nPriority Calling access code or priority button nPermission to activate Priority Calling (p er COS) nType of alerting signal heard when this feature is used. (The default is a three-burst alerting signal.) Hardware and Software Requirements No a d ditional hardware or software is required.