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ATT DEFINITY Communications System Generic 3 Instructions Manual

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    							Abbreviations
    Issue  3   March 1996ABB-5 
    G3-MA
    Generic 3 Management Applications
    G3-MT
    Generic 3 Management Terminal
    G3i
    Generic 3, Intel
    G3i-G
    Generic 3, global
    G3r
    Generic 3, RISC (Reduced Instruction Set Computer)
    GM
    Group Manager
    GPTR
    General-Purpose Tone Receiver
    GRS
    Generalized Route Selection
    H
    HNPA
    Home Numbering Plan Area Code
    Hz
    Hertz
    I
    IAS
    Inter-PBX Attendant Servic e
    IC
    Inter-Cabinet
    ICC
    Intercarrier Cable
    ICD
    Inbound Call Dire ctor
    ICDOS
    International Customer Dialed Operator Serviced
    ICHT
    Incoming Call-Hand ling TableICI
    Incoming Call Identifier
    ICM
    Inbound Call Management
    IDDD
    International Direc t Distance Dialing
    IDF
    Intermediate Distribution Frame
    IE
    Information Element
    IMT
    Intermachine Trunk
    in
    Inc h
    INADS
    Initialization and Administration System
    INS
    ISDN Network Service
    INWATS
    Inward Wid e Area Telephone Service
    IO
    Information Outlet
    ISDN
    Integrated Services Digital Network
    ISN
    Information Systems Network
    ISO
    International Standard s Organization
    ISV
    Independent Software Vendor
    ITP
    Installation Test Procedures
    ITU
    International Tele communications Union
    IXC
    Interexchange Carrier Code 
    						
    							Abbreviations
    ABB-6Issue  3   March 1996
    K
    kHz
    Kilohertz
    kbps
    Kilobits Per Second
    kbyte
    Kilobyte
    kg
    Kilogram
    L
    LAN
    Local Area Network
    LAP-D
    Link Access Procedure on the D-c hannel
    LAPD
    Link Access Procedure Data
    LATA
    Local Access and Transport Area
    lb
    Pound
    LDN
    Listed Directory Number
    LDS
    Long-Distance Service
    LEC
    Local Exchange Carrier
    LED
    Light-Emitting Diode
    LINL
    Local Indirect Neig hbor Link
    LMM
    Low Level Maintenance Monitor
    LSU
    Local Storage Unit
    LWC
    Leave Word Calling
    M
    M-Bus
    Memory Bus
    MA-UUI
    Message Associated User-to-User Signaling
    MADU
    Modular Asynchronous Data Unit
    MAP
    Maintenance Action Process
    Mbps
    Megabits Per Second
    Mbyte
    Megabytes
    MCC
    Multi-Carrier Cab inet
    MCS
    Message Center Service
    MDF
    Main Distribution Frame
    MDM
    Modular Data Mo dule
    MDR
    Message Detail Record
    MEM
    Memory
    MET
    Multibutton Electronic Tele phone
    MFC
    Multifrequency Compelle d Signaling
    MHz
    Megahertz
    MIM
    Management Information Message
    MIS
    Management Information System
    MISCID
    Miscellaneous Identification
    MMS
    Material Management Services 
    						
    							Abbreviations
    Issue  3   March 1996ABB-7 
    MOS
    Message-Oriented Signaling
    MPDM
    Modular Processor Data Module
    MS
    Message Server
    ms
    Millisecond
    MS/T
    Main Satellite/Tributary
    MSA
    Message Servicing Adjunct
    MSG
    Message Service
    MSM
    Modular System Management
    MSS
    Mass Storage System
    MSSNET
    Mass Storage/Network Control
    MT
    Management Terminal
    MTDM
    Modular Trunk Data Module
    MTP
    Maintenance Tape Processor
    MTT
    Multi-Tasking Terminal
    MWL
    Message Waitin g Lamp
    N
    NANP
    North American Numbering Plan
    NAU
    Network Access Unit
    NCA/TSC
    Non-Call Associate/Temporary Sig naling Connec tionNCOSS
    Network Control Operations Support Center
    NCSO
    National Customer Support Organization
    NEC
    National Engineering Center
    NEMA
    National Electrical Manufacturer’s Association
    NFAS
    Non-Facility Associated Signaling
    NID
    Network Inward Dialing
    NM
    Network  Management
    NN
    National Number
    NPA
    Numbering Plan Area
    NPE
    Network Processing Element
    NQC
    Number of Queued Calls
    NSE
    Night Service Extension
    NSU
    Network Sharing Unit
    NXX
    Public Network Offic e Code
    O
    OA
    Operator Assisted
    OCM
    Outb ound Call Management
    ONS
    On-Premises Station
    OPS
    Off-Premises Station 
    						
    							Abbreviations
    ABB-8Issue  3   March 1996
    OQT
    Old est Queued Time
    OSHA
    Occupational Safety and Health Act
    OSI
    Open Systems Interconnect
    OSS
    Operations Support System
    OSSI
    Operations Support System Interface
    OTQ
    Outgoing  Trunk Queuin g
    P
    PACCON
    Packet Control
    PAD
    Packet Assembly/Disassembly
    PBX
    Private Branch Exchange
    PC
    Personal Computer
    PCM
    Pulse Code Modulated
    PCOL
    Personal Central Office Line
    PCOLG
    Personal Central Office Line Grou p
    PCS
    Permanent Switched Calls
    PDM
    Processor Data Module
    PDS
    Premises Distribution System
    PE
    Processing Element
    PEC
    Price Element CodesPEI
    Processor Element Interc hange
    PGATE
    Packet Gateway
    PGN
    Partitioned Group Number
    PI
    Processor Interfac e
    PIB
    Processor Interface Board
    PIDB
    Product Image Database
    PKTINT
    Packet Interface
    PL
    Private Line
    PLS
    Premises Lig htwave System
    PMS
    Property Management System
    PN
    Port Network
    PNA
    Private Network A c cess
    POP
    Point Of Presenc e
    PPN
    Processor Port Network
    PRI
    Primary Rate Interface
    PROCR
    Processor
    PSC
    Premises Service Consultant
    PSDN
    Packet Switc h Public Data Network
    PT
    Personal Terminal
    PTC
    Positive Temperature Coefficient 
    						
    							Abbreviations
    Issue  3   March 1996ABB-9 
    PTT
    Postal Telephone and Telegraph
    R
    R2-MFC
    R2 Multifrequency Compelled Signaling
    RAM
    Random Access Memory
    RBS
    Robbed-Bit Signaling
    RCL
    Restricted Call List
    RHNPA
    Remote Home Numbering Plan Area
    RINL
    Remote Indirect Neighbor Link
    RISC
    Reduced Instruction Set Computer
    RLT
    Release Link Trunk
    RMATS
    Remote Maintenance, Administration, and Traffic Sys-
    tem
    RNX
    Route Number Index (Private Network Office Code)
    ROM
    Read-Only Memory
    RPN
    Routing  Plan Number
    RS232C
    Recommended Standard 232C
    RS449
    Recommended Standard 449
    RSC
    Regional Support Center
    S
    SABM
    Set Asynchronous Balance Mod e
    SAKI
    Sanity and Control Interface
    SAT
    System Access Terminal
    SCC
    Single Carrier Cab inet
    SCD
    Switch-Control Driver
    SCI
    Switch Communications Interfac e
    SCO
    System Control Offic e
    SCOTCH
    Switch Conferencing for TDM Bus in Concentration 
    Highway
    SCSI
    Small Computer System Interfac e
    SDDN
    Software Defined Data Network
    SDI
    Switc h ed  Digital International
    SDLC
    Synchronous Data Link Control
    SDN
    Software Defined Network
    SID
    Station Identification Number
    SIT
    Special Information Tones
    SMDR
    Station Message Detail Recordin g
    SMM
    Standby Maintenance Monitor
    SN
    Switch Node 
    						
    							Abbreviations
    ABB-10Issue  3   March 1996
    SNA
    Systems Network Architecture
    SNC
    Switc h Node Clock
    SNI
    Switc h Node Interface
    SPE
    Switc h Processing Element
    SPID
    Service Profile Identifier
    SSI
    Standard Serial Interface
    SSM
    Single Site Management
    SSV
    Station Service
    ST3
    Stratum 3 Clock Board
    STARLAN
    Star-Based Local Area Network
    SVN
    Security Violation Notification
    SXS
    Step-b y-Step
    SYSAM
    System Access and A dministration
    T
    TAAS
    Trunk Answer from Any Station
    TAC
    Trunk Access Cod e
    TC
    Technical Consultant
    TCM
    Traveling Class Mark
    TDM
    Time-Division Multiplex(ing)TDR
    Time of Day Routin g
    TEG
    Terminating Extension Group
    TEI
    Terminal Endpoint Identifier
    TOD
    Time of Day
    TOP
    Task Oriente d Protocol
    TSC
    Technical Service Center
    TTR
    Touch-Tone Receiver
    TTT
    Terminating Trunk Transmission
    TTTN
    Tandem Tie Trunk Network
    TTY
    Teletypewriter
    U
    UAP
    Usage Allocation Plan
    UART
    Universal Asynchronous Transmitter
    UCD
    Uniform Call Distribution
    UCL
    Unrestricted Call List
    UDP
    Uniform Dial Plan
    UL
    Underwriter Laboratories
    UM
    User Manager
    UNMA
    Unified Network Management Archite cture 
    						
    							Abbreviations
    Issue  3   March 1996ABB-11 
    UNP
    Uniform Numbering Plan
    UPS
    Uninterruptible Power Supply
    USOP
    User Service Order Profile
    UUCP
    UNIX-to-UNIX Communic ations Protocol
    UUI
    User-to-user information
    V
    VDN
    Vector Direc tory Number
    VIS
    Voice Information System
    VLSI
    Very Larg e Scale Integration
    VM
    Voltmeter
    VNI
    Virtual Nodepoint Identifier
    W
    WATS
    Wide Area Telecommunications Service
    WCC
    World Class Core
    WSA
    Waiting Session Accept
    Z
    ZCS
    Zero Code Suppression 
    						
    							Abbreviations
    ABB-12Issue  3   March 1996 
    						
    							Issue  3   March 1996GL-1 
    GL
    Numerics
    3B2 Message Server
    An AT&T software application that combines voice and data messaging services for voice termi-
    nal users whose extensions are connected to a G3 switch.
    800 service
    A service in the USA, which allows incoming calls from a certain area or areas to an assig ned 
    number for a flat-rate charge based on usage.
    A
    AAR
    See Automatic Alternate Routin g on page GL-5.
    ARS
    See Automatic Route Selection on page GL-5.
    abandoned call
    An in comin g c all, where the c aller hangs up before being answered.
    access code
    A 1-, 2-, or 3-digit dial code used to activate or cancel a feature, or  access an outgoing trunk. The 
    star (*) and pound (#) c an be used as the first digit of an access code.
    access endpoint
    Either a nonsignalin g channel on a DS1 interfa ce or a nonsignaling port on an analog tie trunk cir-
    cuit pack that is assigned a unique extension.
    access tie trunk
    A trunk that connects a main communications system with a tandem communications system in 
    an electronic tandem network (ETN). An access tie trunk c an also  be used to connect a system or 
    tandem to a serving office or service node. Also called ‘‘access trunk.’’
    ACCUNET
    A trademarked name for a family of digital services offere d b y AT&T in the USA.
    ACD
    See Automatic Call Distribution. ACD also refers to the ‘‘Work State’’ indicating that the agent is 
    on an ACD c all.
    ACD split (or split)
    A group of extensions that are staffed by agents trained to handle a certain type of incoming call. 
    Valid  s plit numbers range from 1~ through 99. Each number identifies a unique grouping of ACD 
    agent positions. ACD split is also referred  to as an 
    ACD hunt group or hunt group.
    ACD work modes
    See work modes.
    Glossary 
    						
    							Glossary
    GL-2Issue  3   March 1996 
    active-notification association
    A ‘‘link’’ that is initiated by the adjunct allowin g it to receive Event Reports for a specific switc h 
    entity, for example, an outgoing call. This association is initiated by the adjunct via the 
    Event Noti-
    fication Request
     capability.
    active-notification call
    A call for which Event Reports are b eing sent over an active-notification assoc iation (communica-
    tion channel) to the adjunct. Sometimes referred to as a monitored call.
    active notification domains
    Domains are VDNs and ACD split extensions for which Event Notification has been requested.
    adjunct-control association
    A relationship initiated by an application via the 
    Third Party Make Call, the Third Party Take Con-
    trol
     or Domain (Station) Control capabilities to set up  c alls and control calls already in progress.
    adjunct-controlled calls
    Include all the calls that can be controlle d using an adjunct-c ontrol assoc iation. These c alls must 
    have been originated via the 
    Third Party Make Call or Domain (Station) Control capabilities or 
    must have been taken control of via the 
    Third Party Take Control or Domain (Station) Control 
    capabilities.
    adjunct-controlled splits
    ACD sp lits administered to be under adjunct c ontrol. Agents logged into such splits must d o all 
    telephony and ACD login and/or logout and change work mode functions through the adjunct 
    (except for auto-available adjunct controlled splits, whose agents may not be logged in and/or 
    logged out or have their work modes changed).
    adjunct-monitored calls
    Inc lude all the adjunct-controlled calls and the active-notification calls. In addition it in clu des calls 
    which provid e event reporting over domain-c ontrol associations.
    application
    An application refers to an adjunct entity that requests and receives ASAI services or capabilities. 
    One or more a pplications can reside on a single adjunct. However, the switch cannot distinguish 
    among several applications residing on the same ad junct and treats the adjunct, and all resident 
    applications, as a single application. The terms application and a djunct are used interchangeably 
    throughout this document.
    after call work (ACW) mode
    In this mode, agents are unavailab le to receive ACD calls. Agents should enter the ACW mode to 
    perform ACD-related activities such as filling out a form after an ACD call. If agents are in the 
    Manual-In mode and disconnect from an ACD c all, they automatically enter the ACW mode. 
    Agents who normally use Auto-In mode can enter the ACW state b y d ep ressing the ACW b utton 
    while on a call.
    adjunct
    A pro cessor that does one or more tasks for another processor and that is optional in the configu-
    ration of the other processor.
    adjunct-switch application interface (ASAI)
    An AT&T recommendation for interfa cing adjuncts and communications systems, based on the 
    CCITT Q.932 specification for layer 3.
    administer
    To access and change p arameters associated with the servic es or features of a system. 
    						
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