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ATT DEFINITY Communications System Generic 3 Instructions Manual

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    							Issue  3   March 1996C-9
    1.For information a bout this feature see the DE FI NITY  Communications
    System G3i/s/vs Maintenance
     manual, 555-204-105, or D EFI NIT Y
    Communications System G3r Maintenance
     manual, 555-230-105.
    Time of Day Routin gX
    Timed Reminder and Attendant TimersX
    To u c h-T on e  Dia li n gX
    TransferX
    Transfer Outgoing Trunk to Outgoing TrunkX
    Traveling Class Marks (TCMs)X
    Trunk FlashX
    Trunk Group Busy/Warning Indicators to 
    AttendantX
    Trunk Identification By AttendantX
    Trunk-to-Trunk TransferX
    Uniform Dial Plan (UDP)X
    Unrestricted Uniform Dial Plan (UDP)X
    VDN of Origin Announ cementsX
    Visu al ly Im p a ire d A tte n d an t Services (VIAS)X
    Voice Message RetrievalX
    Voice Response IntegrationX
    Voice Terminal Alerting OptionsX
    Voice Terminal Disp layX
    Vu Sta tsX
    Wi d e b a nd Swit c h in gX
    World Class Core BRIX
    Wo r l d  C l a s s To n e  D e t e c t i o nX
    Wo r l d  C l a s s To n e  G e n e r a t i o nX
    Table C-1. G3V3 to G3V4 Transition Reference
    Feature NameNew V4 
    FeatureChanged
    for V4Not 
    Changed
     for V4 
    						
    							Generic 3 V3 to Generic 3 V4 Transition Reference
    C-10Issue  3   Marc h 1996 
    The following p a ges list V4 enhancements to existing features.
    Abbreviated Dialing
    nProgramming of group lists by designated users.
    nIncreased length for person, group and system lists.
    nAlternative list numbering option for Group Number and System Number 
    lists.
    nAutomatic Dialing buttons with direct access to designated numb er that is 
    not stored on an Abbreviated Dialing list.
    Abbreviated Dialing (Enhanced)
    nO ption of three or four d igit list entry numb ers.
    nIncreased capacities
    Agent Call Handling
    nForced Multiple Call Handling.
    Attendant Display
    nAdministration of Call Type button to display type of active call.
    Attendant Priority Queue
    nAssignment of  priority by call type within priority queue categories.
    Automatic Alternate Routing
    nIncreased AAR/ARS dialed d i git string maximum length to 28.
    Automatic Call Distribution
    nForced Multiple Call Handling is available.
    Automatic Route Selection
    nIncreased AAR/ARS dialed d i git string maximum length to 28.
    Basic Call Management System (BCMS)
    nSome increased capacities.
    nForm changes for some reports.
    Brid g ed Call Ap pearance
    nStation can be administered with only bridged appearances.
    nMessage lamp and certain feature buttons can be administered to apply 
    to a specified extension rather than the extension of the terminal they 
    reside on. 
    						
    							Issue  3   March 1996C-11
    nOption that prohibits bridged terminals from bridging on to a call when the 
    call has Data Privacy or Data Restriction enabled.
    nA call can a p pear at a terminal as both a bridged and a redirected call.
    nAn analog terminal can have a single brid ged appearance of a 
    multiappearance voice terminal primary call appearance.
    nNew interactions with Conference, Facility Busy Indication, and Transfer.
    Call Detail Recording
    nCall duration can b e reported in hours/minutes/seconds with no truncation 
    to tenths of minutes.
    nThe feat-flag bit can be administered to reflect whether an outgoing ISDN 
    call was reported as interworked by the network.
    nAdds incoming ring interval duration field.
    Call Forwarding All Calls
    nCall Forwarding Override.
    nList Call Forwarding command.
    Call Management System (CMS)
    nSee the CentreVu™ Call Management System (CMS) documentation.
    Call Promp ting
    nAllows administration of Call Prompting timeout.
    nFor changes in vector commands, see Call Vectoring.
    Call Vectorin g
    nAbility to add and delete vector steps on the switch.
    nRoute-to number with coverage.
    nAd d ition of the i-silent keyword to the wait-time command.
    nVector initiated Service Observing.
    nPassing ANI to CMS for inclusion in the CMS call record .
    nSpecifying a priority level with the oldest-call-wait conditional.
    nEnhanced comparators ( < >, > =, and 
    						
    							Generic 3 V3 to Generic 3 V4 Transition Reference
    C-12Issue  3   Marc h 1996 
    nRolling Average Speed of Answer (ASA), Expected Wait Time (EWT), VDN 
    Calls, ANI, and II-Digits Routing.
    nSending DTMF tones to a Voice Response Unit.
    CallVisor Adjunct/Switch Ap plication Interface (ASAI)
    nRetrieve Internally Measured Data used to provide VuStats information to 
    terminals.
    nSend DTMF  Signals.
    nFlexible Billing.
    nRedirect Call.
    nASAI-Associated Integrated Directory Data base Service.
    nEnhanced Event  Reports.
    nNew transport option, DEFI NI TY LA N G ate way.
    Expert Agent Selection
    nForced Multiple Call Handling.
    nMessage Waiting Lamp b y d efault tracks messages waiting for EAS a gent 
    LoginID but can be administered to track messages for p hysical terminal.
    nWith inspect button can display name of the physical terminal where the 
    EAS a gent is logg e d in.
    Facility Test Calls
    nLogoff Notification to notify system administrator that Facility Test Calls is 
    still enabled.
    Move Agent from CMS
    nCan change  agents’ s plit or skill assignments while the agents are logg ed 
    in.
    nWith EAS, one skill can be ad d ed, deleted or moved simultaneously for a 
    group of up to 32 agents.
    Multiple Call Handling
    nForced Multiple Call Handling, which forces an agent to be interrupted 
    with an add itional ACD call from a split or skill.
    QSIG Global Networking
    nAdds Call Forwarding (Diversion) and Call Transfer supplementary 
    services.
    R2-MFC
    nSupports incoming ANI. 
    						
    							Issue  3   March 1996C-13
    Recent Change History
    nRecent Change History Re port lists each time a user logs in or off the 
    system.
    Recorded Announcement
    nMultiple Integrated Announcement board s can be installed.
    nExternal lineside T1 (DS1) connected announcements can be installed.
    Remote Access
    nLogoff Notification to notify system administrator that Remote Access is 
    still enabled.
    nStatus remote-access command displays status of feature and of remote 
    access barrier codes.
    Service Observing
    nVector Initiated Service Observing.
    Switch Based Bulletin Board
    nReserves space for AT&T high-priority messages and p rompts users when 
    high-priority messages have been entered.
    VDN of Origin Announcement
    nAgent is connected to call after VDN of Origin Announcement finishes 
    playing.
    nIn Auto Answer mode, agent hears zip tone before and after the message.
    nAgent can shorten message by pressing flashing call appearance button 
    while hearing message.
    VuS ta t s
    nCan display historical data accumulate d over an administered numb er of 
    intervals.
    nVuStats button lamp flashes when administered threshold is reached. 
    						
    							Generic 3 V3 to Generic 3 V4 Transition Reference
    C-14Issue  3   Marc h 1996  
    						
    							Issue  3   March 1996ABB-1 
    ABBAbbreviations
    A
    AA
    Archangel
    AAR
    Automatic Alternate Routing
    AC
    Alternating  Current
    ACA
    Automatic Circuit Assurance
    ACB
    Automatic Callb ac k
    ACD
    Automatic Call Distribution
    ACU
    Automatic Call Unit
    ACW
    After Call Work
    AD
    Abbreviated Dialing
    ADAP
    AUDIX Data Acquisition Package
    ADM
    Asynchronous Data Module
    ADU
    Asynchronous Data Unit
    AE
    Access Endpoint
    AIM
    Asynchronous Interface Module
    AIOD
    Automatic Id entification of Outward Dialing
    ALM-ACK
    Alarm Acknowledge
    AMW
    Automatic Message Waitin g
    AN
    Analog
    ANI
    Automatic Number Identification
    AOL
    Attendant Offered Load
    AP
    Applications Processor
    APLT
    Advanced Private Line Termination
    ARS
    Automatic Route Selec tion
    ASAI
    Adjunct Switch Applic ations Interface
    ASCII
    American Standard Code for Information Interchang e
    ATB
    All Trunks Busy
    ATD
    Attention Dial
    ATMS
    Automatic Transmission Measurement System
    AUDIX
    Audio Information Exchange
    AUX
    Auxiliary
    AVD
    Alternate Voice/Data
    AWOH
    Administration Without Hardware
    AWT
    Average Work Time
    B
    BCC
    Bearer Capability Class
    BCMS
    Basic Call Management System
    BCT
    Business Communic ations Terminal
    BHCC
    Busy Hour Call Completions 
    						
    							Abbreviations
    ABB-2Issue  3   March 1996
    BLF
    Busy Lamp Field
    BN
    Billing Number
    BOS
    Bit Oriented Signalin g
    BPN
    Billed Party Number
    BPS
    Bits Per Second
    BRI
    Basic Rate Interface
    BTU
    British Thermal Unit
    C
    CA-TSC
    Call-Assoc iate d Temporary Signalin g Connection
    CACR
    Cancellation of Authorization Code Request
    CAG
    Coverage Answer Group
    CAMA
    Centralized Automatic Message Accounting
    CARR-POW
    Carrier Port and Power Unit for AC Powered Systems
    CAS
    Centralized Attendant Service, Call Accounting System
    CBC
    Call-By-Call and Coupled Bonding Conductor
    CC
    Country Code
    CCIS
    Common Channel Interoffice Signaling
    CCITT
    Consultative Committee for International Telephone  and 
    Telegraph
    CCMS
    Common Channel Message SetCCS
    Centum (Hundred) Call Seconds
    CCSA
    Common Control Switching Arrangement
    CDM
    Channel Division Multiplexing
    CDOS
    Customer-Dialed  and Operator Serviced
    CDR
    Call Detail Recording
    CDRP
    Call Detail Record Poller
    CDRR
    Call Detail Recording and Reporting
    CDRU
    Call Detail Recording Utilities
    CEM
    Channel Expansion Multiplexing
    CEPT1
    European Conference of Postal and Telecommunica-
    tions Rate 1
    CI
    Clock In put
    cm
    Centimeter
    CM
    Connection Manager
    CMDR
    Centralized Message Detail Recordin g
    CMS
    Call Management System
    CO
    Central Office
    COR
    Class of Restriction
    COS
    Class of Service
    CP
    Circuit Pack
    CPE
    Customer Premises Equipment 
    						
    							Abbreviations
    Issue  3   March 1996ABB-3 
    CPN
    Calle d-Party Numb er
    CPN/BN
    Calling Party Number/Billin g Number
    CPTR
    Call Progress Tone Receiver
    CRC
    Cyclical Redundancy Checking
    CSA
    Canadian Safety Association
    CSCN
    Center Stage Control Network
    CSD
    Customer Service Document
    CSM
    Centralized System Management
    CSS
    Center Stage Switc h
    CSSO
    Customer Services Support Organization
    CSU
    Channel Service Unit
    CTS
    Clear to Send
    CWC
    Call Work Codes
    D
    DAC
    Dial Access Code or Direct Agent Calling
    dB
    Decibel
    DC
    Direct Current
    DCE
    Data Communications Equipment
    DCP
    Digital Communications ProtocolDCS
    Distributed  Communications System
    DDC
    Direct Department Calling
    DDD
    Direct Distance Dialed
    DID
    Direct Inward Dialed
    DIOD
    Direct Inward and Outward Dialing
    DIVA
    Data In/Voice Answer
    DLC
    Data Line Circ uit
    DLDM
    Data Line Data Module
    DMI
    Digital Multiplexed Interface
    DND
    Do Not Disturb
    DNIS
    Diale d Number Identification Service
    DOD
    Direct Outward Dialing
    DOSS
    Delivery Operations Support System
    DOT
    Duplication Option Terminal
    DPM
    Dial Plan Manager
    DPR
    Dual Port RAM
    DS1
    Data Services Level 1
    DS1C
    Digital Signal Level-1 Converter
    DSI
    Digital Signal Interfac e
    DSU
    Data Service Unit 
    						
    							Abbreviations
    ABB-4Issue  3   March 1996
    DTDM
    Digital Terminal Data Module
    DTE
    Data Terminal Equipment
    DTGS
    Direct Trunk Group Select
    DTMF
    Dual-Tone Multifrequenc y
    DTS
    Disk Tape System
    DXS
    Direct Extension Selection
    E
    E&M
    Ear and  Mouth (receive and transmit)
    EAA
    Expansion Archangel
    EAL
    Expansion Archangel Link
    EBCDIC
    Extended Binary-Coded Decimal Interexchange Code
    ECC
    Error Correc t Code
    EFP
    Electronic Power Feed
    EI
    Expansion Interfa ce
    EIA
    Electronic Industries Association
    EMI
    Electro-Magnetic Interference
    EPN
    Expansion Port Network
    EPROM
    Erasable Pro grammable Read Only Memory
    EPSCS
    Enhanced Private Switc hed Communic ations ServicesESF
    Extended Superframe Format
    ETA
    Extended Trunk Access
    ETN
    Electronic Tandem Network
    ETSI
    European Telecommunic ations Standards Institute
    F
    FAC
    Feature A ccess Code
    FAS
    Facility-Associated Signaling
    FAT
    Facility Access Trunk
    FAX
    Facsimile
    FCC
    Federal Communications Commission
    FEAC
    Forced Entry of A ccount Codes
    FEP
    Front End Processor
    FIC
    Facility Interface Codes
    FNPA
    Foreign Numb ering-Plan Area
    FRL
    Facilities Restriction Level
    FX
    Foreign Exchange
    G
    G1
    Generic1 
    						
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