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ATT DEFINITY Communications System Generic 3 Instructions Manual
ATT DEFINITY Communications System Generic 3 Instructions Manual
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Ringer Cutoff Issue 3 March 1996 3-1067 nCall Forwarding All Calls If Ringer Cutoff and Call Forwarding All Calls are active, the user d oes not receive redirect notification, even if the ‘‘redirection notification’’ is administered for that extension. nDistinctive Ringing Activation of Ringer Cutoff only turns off the ringing of internal and external calls. Intercom ringing, Priority ringing and Manual Signaling are not turned off by the feature. nIntercom (Automatic and Dial) Even if the Ringer Cutoff feature has been activated, Intercom calls still ring the user’s voice terminal. nManual Signaling Even if the Ringer Cutoff feature has been activated, Manual Signaling still rings the user’s voice terminal. nRingback Queuin g Even if the Ringer Cutoff feature has been activated, the return call for Ringback Queuing still rings the user’s voice terminal. nPriority Calling Even if the Ringer Cutoff feature has been activated, Priority Calls still ring at the user’s voice terminal. nSend All Calls When Ringer Cutoff and Send All Calls are both active, the user does not receive redirect notification, even if the redirection notification is administered for that extension. nCall Received with Ac tive Call in Progress If a new call comes in on a station with an active call on it, and ring cutoff is enabled on the set (with single-ring or continuous-ring enabled for Active Station Ringing), ringing will stop. If the call is still alerting visually and the new call is still active when the ringer cutoff is disabled, ringing will not resume. Administration The Ringer Cutoff feature is administered on a per-voice terminal basis by the System Manager. The only administration required is a Ringer Cutoff button, which can be assigned to any multiappearance voice terminal. Hardware and Software Requirements No a d ditional hardware or software is required.
Feature Descriptions 3-1068Issue 3 March 1996 Ringing — Abbreviated and Delayed Feature Availability This feature is available with G3V4 and later releases. It provides ringing options identical to those available with DEFINITY switches G2. Description What Is Ringing — Abbreviated and Delayed? Ringing — Ab breviated and Delayed allows the System Ad ministrator to assign one of four ring types to each primary or bridged call appearance on a voice terminal. Ring types fall into two categories: nThose that alert consistently either by ringing or silently alerting, and nThose that transition from ringing to silent alerting or vice versa. The transition, known as the Abbreviated/Delayed Transition, can occur automatically based on a system-wide administered interval. Or, it can be manually forced, by pressing an administered Ab breviated Ringing button. The Ab breviated Ringing button will only force the transition for calls that are alerting for the extension number assigned to the button. Calls to other extensions ringing at the terminal will not be affected. For exam ple, a call ap p earance can be administered so that a call will initially alert the terminal by ringing. Then, after the Ab breviated/Delayed Transition, it will alert the station silently without ringing. The Abbreviated/Delayed Transition occurs either when the Ab breviated Ringing button is pressed, or optionally when the administered Abbreviated/Delayed Transition Interval is reached. For Ringing — Abbreviated and Delayed each call appearance must: nBe assigned a ring typ e nBe administered to transition either: — When the Ab breviated/Delayed Transition Interval is reached or when the Ab breviated Ringing Button is pressed — Only when the Abbreviated Ring Button is pressed regardless of the Ab breviated/Delayed Transition Interval. See the DEFINITY Communications System Generic 3 Version 4 Implementation, 555-230-655, or DEFI NIT Y Com munications System Generic 3 V2/V3 Implementation , 555-230-653, for c omplete instructions for administering Ringing — Ab breviated and Delayed.
Ringing — Ab breviated and Delayed Issue 3 March 1996 3-1069 What Ring Options Are Available? One of the following ring typ es can be assigned to each line button. Abbreviated Ring A call will ring the terminal until the automatic or manual Ab breviated/Delayed Transition occurs. The call will then silently alert the terminal. Delayed Ring A call will silently alert the terminal until the automatic or manual Abbreviated/Delayed Transition occurs. The call will then ring the terminal. No Ring A call will silently alert the terminal regardless of the Abbreviated/Delayed Transition. Ring A call will ring the terminal regardless of the Abbreviated/Delayed Transition. Sample Operation Consider the following sc enario. The system is administered with an Abbreviated/Delayed Transition Interval of two rings and with a coverage Number of Rings interval of four rings. Two terminals on the system are set up as follows. Table 3-75. Ring Types Ring Type When Alerting StartsAfter Abbreviated/Delayed Transition Abbreviated Ring Ringing Silent Alerting Delayed Ring Silent Alertin g Ringing No Rin g Silent Alertin g Silent Alerting Ring Ringing Ringing
Feature Descriptions 3-1070Issue 3 March 1996 Figure 3-29. Ringing—Abbreviated and Delayed Sample Terminal Configuration When a call arrives at extension 2375 at the first call a p pearance it will begin ringing at Terminal 1 and will silently alert Terminal 2. If it is not answered after 2 rings (the Ab breviated/Delayed Transition Interval) it will continue ringing at Terminal 1 and will begin ringing at Terminal 2. If it is not answered after 4 rings (the coverage Number of Rings interval) it will route to coverage. When a call arrives at extension 2375 at the second call ap p earance it will begin ringing at Terminal 1 and will silently alert Terminal 2. If it is not answered after 2 rings (the Abbreviated/Delayed Transition Interval) it will stop ringing at Terminal 1 but will continue to alert silently. It will begin ringing at Terminal 2. If it is not answered after 4 rings (the coverage Number of Rings interval) it will route to coverage. If a call arrives at extension 2375 at the second call appearance and the Abbreviated ringing button is pressed, the call will immediately begin ringing at Terminal 2 and will silently alert Terminal 1. If a call were to arrive at extension 2376 at Terminal 1 at the same time, it would continue to ring Terminal 1 until the Abbreviated/Delayed Transition Interval was reached despite the fact that the Abbreviated Ringing Button was pressed. The ringing for the call to extension 2376 would not change because the Ab breviated Ringing Button is assigned only to extension 2375 calls. Terminal 1 Primary Appearance Ext 2375 Primary Appearance Ext. 2375 Bridged Appearance Ext. 2376 Abbreviated Ringing ButtonAutomatic Abbreviated/Delayed Ringing is set to yes Ring Type is set to Ringing Automatic Abbreviated/Delayed Ringing is set to yes Ring Type is set to Abbreviated Automatic Abbreviated/Delayed Ringing is set to yes Ring Type is set to Abbreviated is Assigned to Ext. 2375Terminal 2 Primary Appearance Ext 2451 Bridged Appearance Ext. 2375, button 1 Bridged Appearance Ext. 2375, button 2 Abbreviated Ringing ButtonAutomatic Abbreviated/Delayed Ringing is set to no Ring Type is set to Abbreviated Ring Type is set to Delayed Ring Type is set to Delayed is Assigned to Ext. 2451
Ringing — Ab breviated and Delayed Issue 3 March 1996 3-1071 If a call arrives at extension 2451 at Terminal 2 it will be gin ringing. Because Automatic Abbreviated/Delayed is set to no, the call will continue to ring at Terminal 2 until the Ab breviated Ringing Button is pressed. End-User Operation As state d, Ringing — Ab breviated and Delayed can be administered per call appearance to transition automatically or manually. Automatic transition is caused by the administered Ab breviated/Delayed Transition Interval and requires no user action. To cause a manual transition the user presses the Ab breviated Ringing b utton on their terminal. Pressing the button forces the Ab breviated/Delayed Transition to occur for all calls to the administered extension. Calls to other extensions alerting the terminal are not affected. Sample Application In a typical arrangement, for example with an executive and secretary, the primary call ap pearance is assigned a ring type of abbreviated ringing while the bridged call appearance is assigned a ring typ e of delayed ringing. In this way, if the primary user does not answer the call after a certain number of rings, the bridged appearance user is audibly alerted to answer the call. In the same scenario, if the primary user is on a call, other calls to that same extension may alert on other call appearances and disturb the conversation taking place. If an Abbreviated Ringing button is administered for the extension, the primary user can press the button and in so doing force the alerting calls to stop ringing at his or her station and start ringing at the brid g ed a p pearance. The feature also allows certain bridged appearances to audibly alert at a terminal while other bridged appearances only alert visually. Considerations If a call appearance is administered for d elayed or abbreviated dialing and is not administered for the automatic Abbreviated/Delayed Transition, an Ab breviated Ringing button must be assigned to the call ap p earance extension on that terminal. Ringing — Ab breviated and Delayed c an b e assigned to analog stations whether they are administered as primary or brid ged call appearance sets. However, since analog stations cannot visually alert, a user may unexpectedly answer an incoming call while intending to originate a call.
Feature Descriptions 3-1072Issue 3 March 1996 Interactions With the following features, when the feature attempts to alert a station, the ringing presented to the user is influenced by the ring type translations made for the Ringing — Ab breviated and Delayed feature. Undesirable feature operation may result if these translations are set inappropriately. For exam ple, a ring type of no ringing would result in the station not being alerted audibly. nAutomatic Call Distribution (ACD)/Huntin g nAutomatic Callback nAutomatic Circuit Assurance (ACA) nBusy Verification of Terminals nConsult nNight Service (Unattended Console Service) nPersonal Central Office Line (PCOL) nPriority Calling nRingback Queuin g nSecurity Violation Notification nTerminating Extension Group The following features have a d ditional interactions with Ringing — Abbreviated and Delayed. nActive Station Ringing Ringing — Ab breviated and Delayed administration determines when a station is au dibly alerted. Active Station Ringing administration determines if the ring is to be p ermitted, shortened to a single ring cycle, or suppressed. Single Ring timing begins when the call begins to ring at each station that has access to the appearance. In this way, even though a call has been alerting other ringing or abbreviated ringing stations for more than one ring cycle, the delayed ringing stations will have a full cycle of ring in cases where full ringing would normally be applied to an idle station. nAdministration Without Hardware It is possible to assign Ringing — Abbreviated and Delayed to stations administered without a specified port. nAttendant Console Ringing — Ab breviated and Delayed c annot be assigned to an attendant console.
Ringing — Ab breviated and Delayed Issue 3 March 1996 3-1073 nCall Coverage When an alerting c all redirects to coverage, Call Coverage may c ause the call appearance to no longer alert the call a p pearance. In this case the call would not be affected by the Ringing — Ab breviated and Delayed feature. However, timing continues for the Automatic Transition Interval in case no coverage point is available and the call continues to alert at the station. If the coverage Number of Rings interval is shorter than the Automatic Transition Interval, the c all will redirect to coverage b efore ringing a station with a ring type of delayed ringing. When a call is immediately redirected to coverage (due to Cover Active, Cover All, Cover Busy or Send All Calls), the Ringing — Ab breviated and Delayed feature has no affect. nCall Forwarding—Busy/Don’t Answer When a call is forwarded because it is not answered in the specified time, the call sto ps alerting the station and so is not affected by the Ringing — Abbreviated and Delayed feature. However, timing continues for the Automatic Transition Interval in case forwarding fails and the call continues to alert at the station. If the Call Forward Don’t Answer Interval is shorter than the Automatic Transition Interval, the call will redirect to the forwarded-to extension before ringing a station with a ring type of delayed ringing. nCall Vectoring—Expert Agent Selection—Logical Agents Calls routed to a Logical Agent will use the translations for the Ringing — Abbreviated and Delayed feature of the station being used by the agent. nData Extension Calls Data Extension calls are not affected by the “Ring” values, but will continue to be directed by the “Bridged Call Alerting?” administration. nOPS/OPX Lines The ring type assigned to an Off-Premises Extension is forced to a value of ring. nDistinctive Alerting (Ringing) The Ringing — Ab breviated and Delayed feature will affect all audible alerting using the 1-burst, 2-burst or 3-burst pattern. nHospitality Features—Do Not Disturb The Do Not Disturb feature takes precedence over the Ringing — Abbreviated and Delayed feature in blocking ringing to the station. nIntegrated Services Digital Network (ISDN)—World Class Core BRI
Feature Descriptions 3-1074Issue 3 March 1996 Several of the protocol variations supported by the World Class BRI feature d o not permit the messaging required for control of the station’s ringer by Ringing — Ab breviated and Delayed. In this case, ring type is forced to a value of ring. nMulti-Appearance Preselection and Preference The system will automatically select any alerting call on a station whether or not it is ringing if the “Per Button Ring Control?” field is set to n. If the field is set to y, it will select only ringing calls. nPCOL Calls PCOL calls are not affected by the “Ring” values, but will continue to be directed by the “Bridged Call Alerting?” administration. nRedirection Notification If Redirection Notification is enabled, terminals will only receive redirection notification if the alerting button or first call appearance has an assigned ring value of ring or abbreviated ring. Bridged terminals will only receive redirection notification for a forwarded call if the “Per Button Ring Control?” field is set to y and the call ap pearance has an assigned ring value of ring or abbreviated ring. nRinger Cutoff Ringer Cutoff takes precedence over Ringing — Ab breviated and Delayed. Pressing the Ringer Cutoff button will turn off audi ble alerting at all call app earances and bridged appearances on the terminal. nTEG C a l l s TEG calls are not affecte d by the “Ring” values, but will continue to be directed by the “Bridged Call Alerting?” administration. nTemporary Bridged Appearances Temporary Bridged Appearances are not affected by the Ringing — Abbreviated and Delayed feature. They always silently alert a station. nVoice Mail Systems Voice mail systems may look for ringing applied to a port to trigger call answer. Undesirable adjunct operation may result if ring type translations are inappropriately set for ports serving these adjuncts. Administration See “Ringing — A bbreviated and Delayed” in the DEFI NI TY Com munications System Generic 3 Version 4 Implementation , 555-230-655, or DE FI NITY Communications System Generic 3 V2/V3 Implementation , 555-230-653, for complete instructions for administering this feature.
Ringing — Ab breviated and Delayed Issue 3 March 1996 3-1075 Hardware and Software Requirements Ringing — Ab breviated and Delayed is available for both multi-appearance and analog terminals.
Feature Descriptions 3-1076Issue 3 March 1996 Rotary Dialing Feature Availability This feature is available with all Generic 3 releases. Description Allows rotary dialing voice terminals to b e used with a system. When a number is dialed at a rotary dialing voice terminal, the voice terminal outpulses at a rate of 10 pulses per second. Each digit dialed sends out the corresponding number of pulses. For example, dialing a seven results in seven pulses being sent from the voice terminal. The DEFINITY system Generic 3 software recognizes that the voice terminal is rotary when the user lifts the handset, and expects to receive dial pulses instead of tones. Considerations With Rotary Dialing, existing rotary dialing voice terminals can be use d in situations where very simp le call processing functions are required. Any functions requiring the * and # symbols cannot be performed on a rotary dialing voice terminal. Interactions None. Administration Rotary Dialing voice terminals must be administered as a 500 set. Hardware and Software Requirements No a d ditional hardware is required.