ATT DEFINITY Communications System Generic 3 Instructions Manual

							Abbreviated Dialing  (AD)
Issue  3   March 1996
3-7
Abbreviated Dialing (AD)
Feature Availability
Abbreviated Dialing is available with all Generic 3 releases. Enhanced 
Abbreviated Dialing (also known as Enhanced Number List) is optional with all 
releases except G3vs/G3s ABP. Enhanced Ab breviated Dialing is not available 
with G3vs/G3s ABP. Automatic Dialing Buttons and designated user 
programming of group lists are available with G3V4 a n d later releases.
Description
Provides lists of stored numbers that can be accessed to place local, 
long-distance, and international calls; to activate features; or to access remote 
computer equipment. Stored numbers can be accessed by voice terminal users 
and data terminal users. Certain stored numbers can also be a c cesse d by 
attendants.
Automatic Dialing Buttons, available with G3V4 a n d later releases, allow users 
direct access to a designated number that is not stored on an Abbreviated 
Dialing list. See Access Options later in this section for more information about 
Automatic Dialing Buttons.
List Types
Desired numb ers are stored in any of four types of lists. Each stored number is 
one list entry. To use Abbreviated Dialing, a user a c cesses the a p propriate list by 
dialing an access code, and then d ials the one-, two-, three or four-digit list entry 
number where the desired numb er is stored. The number is then dialed 
automatically by the system. For a frequently c alled number, the list and list entry 
number can be stored on an Ab breviated Dialing button. In this case, simply 
pressing the button places the call.
The following section describes the types of Abbreviated Dialing lists. The 
number of lists p er system and the number of entries p er list is d etermined b y the 
type and version of the switch. See System Hard ware and Software Capacity 
Limits on p a ge A-12 for more information.
nPersonal Num ber Lists
Allow voice and data terminal users to have a personal set of stored 
numbers. A user can have up to three Personal Number Lists. The user, or 
the System  Manager, p rograms the Personal Numb er Lists. The System 
Manager determines the users that are allowed to have a p ersonal list and 
the size of each list. 
The Personal Number Lists are created automatically when the capability 
of a c cessing a personal list is administered for the individual station. 
						

							Feature Descriptions
3-8Issue  3   March 1996 
nGroup Number Lists
Allow access by a group of users, such as purchasing or personnel 
d e partments, who frequently dial the same numb ers. An individual user 
can access up to three specific Group Numb er Lists, as set by the System 
Manager.
The Group Number Lists are administered by the System Manager. G3V4 
and later releases also provide for the administration of a designated user 
(extension number) who can program a Group Number List. The 
designated user for each list is specified on the “Abbreviated Dialing 
Group List” form.
nSystem Number List
Can contain any number or dial access code. The System Manager 
programs the System Number List and sets which users can access the 
list. One System Numb er List is allowed per system.
nEnhanced Number List
One Enhanced Number List is allowed per system in addition to the 
System Numb er List. The Enhanced Number List can contain any number 
or dial access code. The System Manager programs the Enhanced 
Number List and sets which users can access the list.
NOTE:
The enhanced number list capability is an optional feature which, if 
desired, must be purc hased separately. The Enhanced Number List 
option is called the Enhanced Ab breviated Dialing (EAD) feature.
List Entries
The following sections describe the numbering schemes used to select a list 
entry once an Ab breviated dialing list is accessed.
Personal Number List Entries
For Personal Num ber Lists a dministered for 5 or 10 entries, the user d ials a single 
digit to access a list entry number. Entries are numb ered 1 through 9 and 0 (list 
entry 10). For examp le, to access entry 6 the user dials 
6, to access entry 10 the 
user dials 
0.
For Personal Numb er Lists administered for more than 10 entries (G3V4 and later 
releases only), the user dials a two-digit number to access a list entry. For 
example, to access entry 6 the user dials 
06, to access entry 100 the user dials 
00. 
						

							Abbreviated Dialing  (AD)
Issue  3   March 1996
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Group Number and System Number 
List Entries
G3V4 provides the option of selecting between two Group Number and System 
Number List entry num bering schemes. The type of numb ering scheme used is 
administered on the “System-Parameters Customer-Options” form. The first 
numbering sc heme corresp onds to the one used in G3V3 and earlier releases. 
The second numbering scheme corresponds to the one used in G2 switches.
Enhanced Number List
List entries for the Enhanced Number list are numbered 000 through 999 in G3V3 
and earlier releases. With G3V4 and later releases, the system can be 
administered to have list entry numb ers of either 000 through 999 or 0000 
through 9999.
List Assignments and Designations
Each extension numb er can be assigned up to three Ab breviated Dialing Lists 
— List 1, List 2, and List 3. Ea ch of these three lists is designated as b eing either 
Personal, Group, System, or Enhanced. The three lists may be any combination 
of the above as long as there is no more than one System and/or Enhanced List. 
When a list is designated as being a Group List, the particular number of the 
Group List is specified (for example, group list 42). Personal Lists must have a 
group number as well (Personal  Lists are designated P1, P2, P3, etc.). Table 3-1. Group Number and System Number List Entry 
Numbering Schemes
List Entry Number User Dials (Scheme 1) User Dials (Scheme 2)
1
2
.
.
.11
12
..
..
..01
02
..
..
..
10
11
..
89
90
91
..
..20
21
..
99
00
01
..
..10
11
..
89
90
91
..
..
100 10 00 
						

							Feature Descriptions
3-10Issue  3   March 1996 
To access Ab breviated Dialing, the user accesses List 1, List 2, or List 3 either by 
dialing the access code or by using a button programme d with the access code.  
The access codes for List 1, List 2, and List 3 are the same systemwide. 
Therefore, it is possible for a System List or a particular Group List to have a 
different a c cess c o de at different voice terminals.  For example, suppose the 
feature access codes for List 1 and List 2 are 101 and 102, resp ectively.  
One voice terminal may have List 2 a dministered as ‘‘group 42.’’ Another voice 
terminal may have List 1 administered as ‘‘group 42.’’ In this case, the access 
code for ‘‘group 42’’ is 102 for the first voice terminal and 101 for the second 
voice terminal.
Privileged Lists
All Group Number Lists, the System Numb er List, and the Enhanced Numb er List 
can be designated as Privileged by the System Manager.  Calls automatically 
dialed from a Privileg e d List are completed without Class of Restriction or FRL 
checking.  (FRLs are associated with the Automatic Route Selection (ARS) and 
Automatic Alternate Routin g (AAR) features.)  This allows access to selected 
numbers certain voice terminal users might otherwise be restricted from 
manually dialing. For example, a voice terminal user may b e restricted from 
making long-distance calls.  However, the number of another office location may 
be long distance.  This number could be entered in a list designated as 
Privileged.  The user could then call the office location using Ab breviated Dialing, 
while still being restricted from making other long-distance calls.
Special Characters
A numb er stored in an Abbreviated Dialing List can be a combination of 
numerical digits and s pecial characters. A special character instructs the system 
to take a different action when dialing reaches the point where the character is 
stored.  Each special character counts as two digits toward the maximum 
number of d igits in a list entry. Refer to the AT&T d o cument 
DEF INI TY 
Communications System Generic 3 V4 Implementation, 
555-230-655 for more 
information. The following special characters can be stored:
nPause ( ~p )
When a Pause is included in a string of stored digits to b e outpulsed over 
a trunk, outp ulsing of the digit(s) following the Pause is delayed 1.5 
seconds. Outpulsing automatically resumes after expiration of the d elay 
timing.
The Pause is useful when there is good probability the far-end dial tone 
(provided by another switch) will be returned within 1.5 seconds.  Typical 
applications include tandem switching through private networks and 
end-to-end signaling over the p u blic or a private network.
The pause c haracters may not operate properly if used on buttons 
pressed after the call is connected. Use of pause characters on calls 
where the total number of  digits sent exceeds 36 may cause loss of digits. 
						

							Abbreviated Dialing  (AD)
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nWait (~w)
When a Wait precedes, or is included in, a string of stored digits to be 
outpulsed over a trunk, outpulsing of the digit(s) following the Wait is 
delayed 5 to 25 seconds or until dial tone is detected, whichever occurs 
first.  Outpulsing resumes after the End-Wait signal is received or when 
delay timing expires. 
The Wait is useful in cases where dial tone d elays of variable length and/or 
network blocking outside the system are frequently experienced. Typical 
applications include tandem switching through private networks and 
end-to-end signaling over the p u blic or a private network.
nIndefinite Wait (~W)
When an Indefinite Wait precedes, or is included in a string, outpulsing of 
the d igits following the In definite Wait is delayed until dial tone is d etected 
no matter how long it takes or until the calling party goes on hook. The 
Indefinite Wait is useful in situations where Dial Tone is frequently delayed 
for many minutes.
nMark (~m)
When a Mark precedes, or is included in a string of stored digits, all digits 
following the Mark are treated as end-to-end signaling digits to be 
outpulsed over an outgoing trunk in “Touch-Tone Signal” form even if a 
dial pulse trunk was used to set up the call.  As a typical ap plication, a 
DTMF data call can be made over a dial pulse trunk (for example, 
retrieving messa ges from AUDIX). The mark character should be placed 
immediately after the extension, before any digits being sent to the 
answering station.
nSuppress (~s)
When a Suppress precedes, or is included in a string of stored digits, the 
system treats all digits following the Suppress the same as any other digits 
for call setup and digit outpulsing.  The Su p press character only affects 
the d isplay of the stored number.  Stored numbers are normally displayed 
when an alphanumeric display is provided through the Voice Terminal 
Display feature; however, the digits following the Su p press character are 
not displayed.  The display shows the lowercase letter s instead of the 
stored digits.
The Pause and Wait special characters are need e d to delay outpulsing of the 
initial digits following access of an outgoing trunk if the system does not know 
when to start outpulsing over a trunk (for example, in Europe). Use of these 
characters as the very first character could cause calls to be aborted.  These 
characters are used when outpulsing should be delayed until dial tone is 
returned from a distant point reached through a switched  connection outside the 
system.
Access Options
Abbreviated Dialing numbers can be accessed b y any of the following options: 
						

							Feature Descriptions
3-12Issue  3   March 1996 
nAbbreviated Dialing-Code (AD Code)
This option allows users to access a stored numb er by dialing the 
Ab breviated Dialing (AD) feature access code and a list entry numb er.  
Each AD code automatically dials the numb er stored in the list the user 
accessed.
nAbbreviated Dialing-Button (AD Button)
This option allows multi-appearance voice terminal users and attendants 
to access stored numbers by pressing one or more buttons.  Each AD 
button automatically dials the number stored in the list and the list entry 
number administered to the button.
Access to any list and associated list entry number can b e programme d in 
an AD button on a multi-appearance voice terminal. An AD button on an 
attendant console can be programmed to access a Group List, the 
System List, or the Enhanced List and associated list entry number.
The System Manager administers the AD button.  If the button is 
administered to access a numb er in the user’s Personal Number List, the 
user can change the number assigned to the button.  If the number 
assigned to the button accesses an entry on a Group List either the 
System Manager or a designated user (G3V4 and later releases) can 
make the  change. If the number assigned to the button accesses an entry 
on the System List or the Enhanced List only the System Manager can 
make the change.
nAutomatic Dialing Button
Available with G3V4 and later releases, this option allows users to directly 
dial numbers by pressing one or more buttons. Each Automatic Dialing 
button is administered to automatically dial a number that is not stored on 
any of the Ab breviated Dialing lists. The numb er can be up to 16 
characters long. The Automatic Dialing buttons are programmed by the 
user or the System Manager.
A separate list, called the 7103A Group Number List, is used only by 7103A 
Fixed Feature voice terminal users as a group.  This list allows button access to 
stored numbers and can have eight list entries. Any numb er can be stored in the 
7103A Group Number List; however, it is intended primarily for feature access 
codes. The System Manager programs the 7103A Group Number List.
All users can p rogram their Personal Number List, any AD b utton that accesses a 
number from their Personal Number List, and their Automatic Dialing buttons. 
Only designated users can program an AD b utton that accesses a number from 
a Group Number List. Programming is done by dial access or by pressing the 
P
ROGRAM button, if assigned. 
						

							Abbreviated Dialing  (AD)
Issue  3   March 1996
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Programming Personal Lists, Abbreviated
Dialing Buttons and Automatic Dialing Buttons
To program an entry in a Personal Numb er List, the user dials the Program 
access code or p resses the P
ROGRAM b utton, then d ials the p ersonal list number, 
the Dial Code number, and the number to be stored (up to 24-digits), and then 
presses either the 
# key or the AD button. Confirmation tone is heard when the 
number is stored.  While in the program mode, users can program all Personal 
Number List entries, if desired.  To exit the program mode, the user simp ly hangs 
up.
To program an AD button administered to access a  particular entry in the 
Personal Number List, the user dials the Program access code or presses the 
P
ROGRAM button, if assigned.  The user presses the AD button, d ials the d esired 
number (up to 24- digits), and presses the
 #. Confirmation tone is heard  when the 
number is stored. In the p rogram mode, the user can program as many assigned 
AD buttons (as well as Automatic Dialing buttons) as d esired.  To exit the 
program mode, the user hangs up.
Only the System Manager and multi-appearance voice terminal users can 
program special characters. Voice terminal users need P
AUSE, MARK, WAIT, 
I
NDEFINITE WAIT, and SUPPRESS b uttons or a Function Entry button to program 
special characters. Pressing a P
AUSE, MARK, WAIT, INDEFINITE WAIT, or SU PPRESS 
button programs the special character administered to the button.  Pressing the 
AD F
UNCTION ENTRY button and then dialing 1, 2, 3, or 4 programs Pause, Wait, 
Mark, or Suppress resp ectively. Sp e cial characters count as two toward the total 
number of digits that can be stored in a list entry or button. See Sp e cial 
Characters on page 3-10 for a d ditional information.
Programming Group Lists
With G3V4 and later releases, voice terminal users can program the Group Lists 
to which they are assigned as the designated user. For exam ple, a d epartment 
secretary may be the designated user for a Group List created for the 
d e partment. Designated users are assigned (as Program Ext) per Group List on 
the “Ab breviated Dialing Group List” form. Users who attempt to program group 
lists for which they are not the designated user receive interc ept tone.
The method  a designated user will use to program a Group List is d ependent 
upon the access codes and buttons administered for the terminal and system. 
The designated user can:
nProgram the Group List using the Program access code or AD Program 
button (
ABR_PRO G) in conjunction with an Ab breviated Dialing (ABRV_DIAL) 
button. In this case, the number to be programmed must be associated 
with that AD button. 
						

							Feature Descriptions
3-14Issue  3   March 1996 
nProgram the Group List using the Program access code or AD Program 
button (
ABR_PRO G) when an Abbreviated Dialing (ABRV_DIAL) button is not 
available. In this case, the user can only program lists assigned (as List 1, 
2 or 3) to the terminal he or she is using. Other lists for which the user is 
the designated user cannot be programmed in this way.
Group Lists can only be programmed in this way if the “Ab br Dial 
Programming By Assigned List” field is set to 
y on the “ Feature-Related 
System-Parameters”  form.
nProgram the Group List using the AD Group List Program FAC, which is 
available with G3V4 and later releases. When the AD Group List Program 
FAC is used to program a group list, the user can program any list for 
which they are specified as the d esignated user.
The following instructions describe how d esignated users program group lists 
from their voice terminals. Group lists can also be programmed on the switch by 
the System Administrator.
nProgramming the Group List With the AD Program Access Code or AD 
Program Button With an Abbreviated Dialing Button
An Ab breviated Dialing button can be used b y the designated user to 
program the Group List number associated with that b utton. The user d ials 
the AD Program access code or p resses the AD Program button. The user 
then presses the AD button, dials the d esired number, and then presses 
the 
#. Confirmation tone is heard when the number is stored.
nProgramming the Group List With the AD Program Access Code or AD 
Program Button (No Abbreviated Dialing Button)
The user dials the AD Program access code or presses the AD Program 
button. The user then dials 1, 2, or 3 to select a Group List (administered 
on their “Station”  form) followed by the 2-d igit List Entry Number of the 
entry to be programmed. The user then dials the desired number, and 
then presses the 
#. Confirmation tone is heard when the number is stored.
nProgramming the Group List With the AD Group List Program FAC
The user dials the AD Group List Program FAC. He or she then dials the 
three, or four-digit Group List Number to select a Group List followed by 
the two-digit List Entry Numb er of the entry to be programmed. The user 
then dials the desired number, and then presses the 
#. Confirmation tone 
is heard when the number is stored.
Considerations
Abbreviated Dialing provides easy access to selected numbers by decreasing 
the number of dialed digits required to place the call. Instead of dialing the entire 
number, the user merely dials a short code to a c cess the desired number. The 
system then dials the stored number automatically. For frequently called 
numbers, an Ab breviated Dialing button or Automatic Dialing button can be  
						

							Abbreviated Dialing  (AD)
Issue  3   March 1996
3-15
assigned, allowing the call to be placed by merely pressing the button. By 
assigning a Privileged list of numbers, a user is allowed to place calls to selected 
numbers that might otherwise be restricted.
Users can be assigned access to three AD lists. The three lists can be made up 
of any combination of up to three Personal Lists, up to three Group Lists, the 
System List, and the Enhanced List. A Personal List cannot b e administered to an 
attendant console. 
A numb er stored in any list in the switch can contain up to 24 digits. A special 
character used for Pause, Wait, Indefinite Wait, Mark, or Su p press counts as 
2-digits.
A terminal or attendant cannot be removed if it is designated as the extension 
number that is permitted to program a Group List.
Abbreviated dialing d i gits may be used after the call is connected to send digits 
from the originator to other connected parties. Other parties may not use 
a b breviated dialing buttons to send digits back to the originator. Pause 
characters in abbreviated dialing strings may be ignored if used after the call is 
connected, and may cause loss of d i gits when the total number of digits used 
exceeds 36.
Security Measures
Privileged group, system and enhanced lists give access to calls from stations 
that would otherwise be restricted.
Interactions
The following features interact with the Abbreviated Dialing  (AD) feature.
nAttendant Consoles
Automatic Dialing Buttons are not allowed on Attendant Consoles.
nAUDIX Interface
When using an Ab breviated Dialing button to access AUDIX, the user’s 
login and password may be assigned to the button.
nBrid ged Call Ap pearance
A user, accessing Ab breviated Dialing while on a bridged call 
appearance, accesses his or her own Abbreviated Dialing lists. The user 
does not access the Abbreviated Dialing lists of the primary extension 
associated with the brid ged call appearance. 
						

							Feature Descriptions
3-16Issue  3   March 1996 
A designated user permitted to program a Group List is not p ermitted to 
program the Group List from the bridged call appearance of the 
designated extension number.
nLast Numb er Diale d
This feature places a c all to the same number as called previously, even if 
Abbreviated Dialing was used on the previous call.
If the previously called number was in an Abbreviated Dialing Privileg e d 
List, and if the user is not normally allowed to dial the numb er b ecause of 
his or her Class of Restriction, Intercept Treatment is given when using 
Last Numb er Dialed. To redial the number, the user must a gain use the 
Abbreviated Dialing Privileg e d List.
nRemote Access
Remote Access users cannot access Ab breviated Dialing.
Administration
Abbreviated Dialing is administered by the System Manager. However, an 
Abbreviated Dialing Personal List can be programmed by either the System 
Manager or the voice terminal user. With G3V4 and later releases, the Group List 
can be programmed by a designated user or the System Manager.
The System Manager must establish a Personal Number List. For examp le, 
during implementation, a voice terminal must first be assigned a Personal 
Number List on the “ Individual Voice Terminal”  form. The list can be established 
on the “ Abbreviated Dialing Personal List” form or from the user’s voice terminal. 
In order to use all members of a Personal List for an individual voice terminal, the 
list must b e modified to expand it to the maximum members for that list on the 
Abbreviated Dialing List form.
The following items, if required, are set by the System Manager:
nFeature A c cess Codes for List 1, List 2, and List 3, for accessing a 
personal list. Also FAC for programming a personal or group list
nVoice Terminal Assignments
— AD buttons, if desired
— AD Program  button, if d esired
— Automatic Dialing buttons, if desired
— Mark, Pause, Suppress,  Wait  and  Function Entry buttons, if desired
— Access to as many as three lists
nData Mo dule Assignments (Access to an Ab breviated Dialing list)
nAbbreviated Dialing Lists
— Personal Num ber Lists